Trust and Quality is our foundation and at the heart of everything we do at KPMG.

Underpinning our Trust and Quality strategy is compliance with International Standard of Quality Management (“ISQM1”) (known more commonly as System of Quality Management (“SoQM”)). Our internal dedicated SoQM team support various stakeholders in helping the firm comply with the SoQM requirements.

As a SoQM Manager you will lead and facilitate the understanding, documentation, and evaluation of internal functional processes and controls in compliance with ISQM 1. This role plays a key part in enabling internal stakeholders to identify quality risks, define control responses, and help ensure their operations contribute to a consistently high standard of quality in the delivery of our audit and assurance services. The SoQM Manager acts as a central liaison, offering technical guidance and practical support to embed quality into business-as-usual processes across all relevant functions.

At KPMG we aim to work together and invest in relationships with each other across teams, functions and borders.  The successful candidate will be based in either Jersey, Guernsey or the Isle of Man and will report to the Crown Dependencies SoQM Leader.

Roles and Responsibilities:

• Develop an understanding of firm processes and controls.
• Manage the firm’s iterative risk assessment process including assessment of quality risks and development of responses to achieve quality objectives.
• Support the business with the design of controls and review control documentation to help ensure the appropriate design of the firm’s SoQM controls to address identified risks and objectives.
• Assess the robustness of our controls and processes against global KPMG and ISQM1 requirements.
• Support internal stakeholders in identifying improvements and efficiencies in functional processes and controls and implementation of these changes.
• Support the implementation of any remediation plans for process and control findings.
• Work closely with the SoQM Testing Program team to help ensure the smooth and efficient functioning of the SoQM testing.
• Build lasting, trusted relationships with key stakeholders locally, across KIG and the wider KPMG network.
• Support the SoQM Leader in interactions with the Global and Regional SoQM Groups and internal network and external regulator inspections in relation to SoQM.
• Monitor progress against the ISQM 1 annual implementation plans and prepare regular updates for presentation to senior firm leadership.
• Manage and review output of assistant team members.
• Manage the completion of the firm’s KQCE file (Global SoQM tool to document the firm’s implementation of ISQM 1 requirements).
• Maintain regular dialogue across the business to assess SoQM impacts of new programmes and other business changes and to embed appropriate quality controls in new systems and process.
• Share knowledge with the team and coach assistant team members.

• The ability to exercise initiative.
• Strong ability to apply critical and analytical thinking to technical requirements to develop effective, high quality and pragmatic solutions.
• Excellent attention to detail and confidence to express views.
• Good team management skills and experience of effectively coaching assistant team members.
• Good communication skills, both written and verbal and ability to communicate key messages to leadership.
• Collaborative with a strong sense of accountability.
• Able to work flexibly and inclusively and embrace the opportunity to work with other teams across the firm in an integrated way.

• 5+ years’ experience in audit, assurance, risk, compliance or quality management, including documenting operational processes and controls.
• Relevant professional qualification (ACCA, ACA, CPA or equivalent) and/or degree in accounting/finance or relevant subject.
• Knowledge of ISQM 1 /ISAE 3402 and other applicable control frameworks whilst beneficial, is not a requirement.
• Experience managing projects and balancing multiple stakeholders.​