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We have an opportunity for a System Analyst to join our Technology Division in our Isle of Man Office on a 12 month limited term assignment.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, **Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.**​

Job Purpose

The System Analyst is responsible for bridging the gap between business needs and technical solutions. This role involves analysing business requirements, designing system solutions, and overseeing the implementation of new systems. The System Analyst will work closely with stakeholders and developers to ensure that the system solutions align with business objectives, are efficient, and meet quality standards. They will also play a key role in documenting system requirements, developing system specifications, and providing technical support to end-users.

Responsibilities & Duties

• Requirements Analysis: Collaborate with stakeholders and developers to gather, analyse, and document detailed system requirements, ensuring they align with business objectives and strategic goals.
• Process Analysis and Improvement: Identify opportunities to streamline and optimize business processes, proposing solutions to enhance efficiency, productivity, and cost-effectiveness.
• Data Analysis and Insights: Collect, analyse, and interpret data to identify trends, patterns, and insights that can inform decision-making and drive business strategy.
• Solution Design: Translate business requirements into functional specifications and design solutions that meet stakeholder needs, considering technical feasibility, scalability, and maintainability.
• Stakeholder Management: Build and maintain strong relationships with stakeholders, facilitating communication, managing expectations, and ensuring alignment throughout the project lifecycle.
• Documentation and Communication: Create clear, concise, and well-structured documentation, such as system requirements specifications, data flow diagrams, and process models, to guide development and testing activities.
• Testing and Quality Assurance: Collaborate with testing teams to ensure that developed solutions meet the defined requirements and quality standards, conducting thorough testing and identifying defects.
• Implementation and Support: Assist in the implementation of new systems or enhancements, providing training and support to end-users and managing the transition to the new solution

Description

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Summary

Overall knowledge of the Investment Operations Department;

Overseeing and resource management for account opening, AML requests, monitoring standing data, dividends, corporate actions and assignment splits.

Execute on behalf of Canada Life policyholders in line with Company service standards and the Canada Life Investment Governance Regulations.

• Overall knowledge of the Investment Administration Department; Processing dividends, processing corporate actions, asset review / due diligence, account opening, AML refresh requests and assignment splits.
• To help gather the appropriate data to assist with the notification of corporate actions to Policyholders and their advisers and to subsequently assist with the co-ordination of their responses and onward instruction to the market.
• Ensure investment transactions are executed and reconciled within the expected timescales.
• Ensure the timely settlement of all investment transactions and to accurately administer external custodian accounts and custody records.
• Communicate with our customers and external counterparties to ensure all requirements are met.
• Accurately notify our policyholders and their advisers of any changes to their investments and assist with the co-ordination of their responses and onward instruction to the market.
• Maintain technical knowledge to facilitate rotation within Investment Operations teams to ensure service levels are maintained.
• Care for our customers by providing a high quality of service that is accurate and within stated timescales.
• To support the Management Team by delivering training and coaching to team members.
• To ensure that we provide a service to our customers in line with our Company values.

What You'll Do

• To ensure that investment processes (dividends, corporate actions, assignment splits) are accurately reflected on our systems to ensure accurate reporting
• All account opening instructions are prioritised and executed accurately.
• To allocate cash received from fund houses and nominees/platforms accurately and in accordance with our procedures to provide accurate policy representations to our clients.
• Ensure all account opening instructions are instructed, chased and completed in a timely and accurate manner.
• To ensure that our standing data is accurate and kept up to date.

Job Details

The Operational Process Improvement Technician is responsible for enhancing operational efficiency by analysing and redesigning existing business processes. This includes:

• Reviewing ‘As Is’ Processes: Conducting thorough analysis of current processes and utilising use of available MI to identify inefficiencies, bottlenecks, and areas for improvement.
• Process Redesign and Optimisation: Re-engineering processes to reduce end-to-end timelines, eliminate waste, minimise customer effort, and emphasise first-point resolution.
• Digital and Robotic Integration: Identifying opportunities to utilise digital tools and robotic process automation (RPA) for streamlined workflows and enhanced productivity.
• Collaboration and Documentation: Working closely with other teams/departments to document updated procedures, ensuring alignment with best practices and group standards to ensure a smooth roll out of procedural improvements
• Relationship Management: Lead the ownership and delivery of broker dashboarding across the Utmost Group, ensuring timely and accurate reporting of key account information (e.g. AUM and in-flight transactions) whilst collaborating with stakeholders (IT, Operations and Relationship Management) to enhance visibility of communication at critical transaction points and intervals.

By driving process improvements and championing innovation, the Process Analyst will play a critical role in delivering exceptional outcomes for the business and its customers.

As this role develops, there will be a need to adapt to new requirements and accept additional responsibilities.

Key Responsibilities

Customer & Operational Efficiency

• Collaborate with process owners, managers, and SMEs to understand current procedures, risks, and opportunities for improvement
• Leverage MI such as complaints, audit actions, and risk events to support with process reviews, identifying areas which may benefit additional attention.
• Ensure exceptional customer experience by incorporating customer-centric thinking into process design and changes.
• Identify, document and implement recommendations to enhance efficiency including use of digital tools, robotics and use/optimisation Enate (workflow) steps based on data and insights.
• Ensure focus remains on the four-customer metrics throughout all activity (reduced end-to-end timelines, removal of waste, reduce customer effort, and first-point resolution)
• Translate processes into clear, easy-to-follow operating procedures and detailed process maps.
• Accurately capture procedural and checklist requirements for Enate workflow design
• Work with process owners and SMEs to update procedures, making them clear, concise, and user-friendly.
• Support teams in the smooth rollout of workflow implementations and procedural improvements to ensure adoption and effectiveness.
• On-time delivery and co-ordination of accurate key account information – AUM, in-flight transactions etc.
• Collaboration with key stakeholders (IT, Operations, Relationship Management etc.) to continuously drive greater visibility and appropriate communication at key transaction points and at agreed intervals.

Culture

• Act as a role model, demonstrating the Utmost values and fostering a positive, collaborative culture across the organisation.
• Show initiative in problem-solving and decision-making, contributing to the team’s success.
• Lead by example, inspiring and motivating colleagues to embrace and drive change
• Development of strong alliance with Customer & Investment Operations
• Assist your manager in achieving and exceeding departmental objectives.

Innovative/Pioneering

• Identify opportunities to add value, whether through creative thinking, process redesign, or new tools and technologies.
• Proactively explore and implement new approaches to work, driving continuous improvement across processes.
• Demonstrate creativity in solving challenges and improving ways of working.
• Maintain a positive, “can-do” attitude and take ownership of assigned tasks, seeing them through to completion.

Operational Risk

• Maintain an operational risk and control environment and supporting framework that is consistent with a first-class front-line shared services organisation and embedded as part of day-to-day operations.
• Ensure that the Procedural Reviews deliver measurable reduction of Operational Risk, where possible.
• Successfully meet audit and customer Anti-Money Laundering (AML) requirements, ensuring compliance with regulations.
• Implement financial risk mitigation strategies as part of procedural and workflow updates.

AstroPay. Fast, simple, borderless.

We hire smart, driven people who hate bureaucracy and love ownership. Builders, not talkers. We move fast. We ship. We improve. Every day.

You’ll be surrounded by a global A-team—diverse, talented, and radically committed to doing great work. No politics. No passengers. Just impact.

If you're after comfort, look elsewhere. If you're ready to grow at speed, challenge everything, and build something real—join us.

AstroPay is seeking a dynamic and experienced Risk Manager to join our growing team. This role is critical in identifying, assessing, and mitigating risks across our global operations, ensuring compliance with regulatory requirements and safeguarding our business operations. The Risk Manager will play a pivotal role in enhancing AstroPay's risk framework, working collaboratively across teams, and driving a culture of proactive risk management.

Role Description:

The Risk Manager will be responsible for developing and implementing risk management strategies, policies, and procedures. This includes overseeing risk assessments, monitoring operational and financial risks, and ensuring the company’s risk profile aligns with its business objectives. The role requires strong analytical skills, a deep understanding of risk frameworks, and a proactive approach to problem-solving.

Key Responsibilities & Expectations:

• Develop and implement a comprehensive risk management framework tailored to AstroPay’s global operations.
• Conduct risk assessments and identify potential threats to the business, including operational, financial, regulatory, and strategic risks.
• Monitor and report on key risk indicators (KRIs) and ensure appropriate mitigation strategies are in place.
• Collaborate with cross-functional teams (e.g., Compliance, Legal, Operations, and Product) to embed risk management into business processes.
• Manage relationships with regulators and auditors, providing accurate and timely risk-related information.
• Lead investigations into risk events and recommend corrective actions to minimize recurrence.
• Provide training and guidance to staff to foster a culture of risk awareness.
• Ensure compliance with relevant laws, regulations, and internal policies across all jurisdictions.

About the role

As an Administrator, you will work within our Suntera Digital division to service a busy and diverse international client portfolio. You will work closely with the team to provide high-quality support to clients through general administration, payment processing, and compliance-related duties. The key focus of this role will be undertaking our banking and payments process and treasury function for our client portfolios. You will be exposed to all areas of international company management and client services, as part of Suntera Digital, as well as learning from experts in other areas of the business to provide integrated solutions across the Group. You will also have the opportunity to:

Your duties will include:

• Being responsible for completing and overseeing all bank transactions for clients within the Digital portfolio. This will include completing all AML checks on payments and following our payment process.
• Providing general administration assistance to the clients and the team by ensuring the client record keeping is kept up to date with all transactions and documentation entered into
• Liaise with stakeholders to manage client and company administration tasks and work with various divisions across the Group to support the clients’ requirements
• Be exposed to a range of rapidly expanding sectors including software & digital technology, Esports, fintech and e-money, blockchain technology and professional trading operations
• Maintain and develop strong relationships with professional providers to ensure a smooth onboarding experience for clients
• Assist with administering companies for clients within a fast paced and diverse portfolio
• Liaise with clients and internal departments to assist with compliance and corporate governance processes

About you

You will have good administrative and organisational skills with a basic understanding of company and client administration. A proven keen interest in the emerging digital aspects of Corporate Services would be beneficial.

Salt Beauty is looking for a friendly, skilled, and motivated Beauty Therapist to our small, close-knit team!

• 2–3 days per week
• Employed or self-employed (we’re flexible!)
• Starting around September
• Must be confident in nails & brows
• Extra treatments are a bonus, but not essential
• Some reception duties included

About the Role

We’re seeking someone who’s confident in delivering nail and brow treatments to a high standard, with a warm and professional manner. You’ll also support the team with occasional reception duties, so strong client communication and organisation skills are key. Additional treatments such as facials or waxing are a bonus, but not essential.

Why Salt Beauty?

Since opening our doors in 2020, Salt has built a loyal client base and a warm, welcoming environment for both our team and clients. You'll be joining a supportive, easygoing workplace where quality and care are always at the heart of what we do.

About the Role

We’re looking for a proactive and customer-focused individual to join our team. Part of this role is expected to help new clients effectively and smoothly integrate our products and services into their operations. They are responsible for ensuring customers understand how to use our platforms, advocating for their needs, and ultimately guiding them towards easy and scalable deployments.

In addition, this role also provides essential support and guidance to existing customers, by answering queries, providing advice, troubleshooting issues, and working closely with other teams to ensure we deliver a first-class customer experience.

In this role, you’ll be the trusted advisor for our clients, ensuring they get maximum value from our products and services. You’ll build strong relationships, drive engagement, and help customers achieve their goals.

This role would suit someone who is passionate about delivering excellent customer service whilst also being involved in operations and thrives in a technical environment. The ideal candidate would have a good understanding of IoT connectivity.

Ideal Candidate Characteristics

• Proven experience in customer service or a related customer-facing role
• Strong problem-solving abilities and a proactive can-do mindset
• Ability to manage multiple priorities effectively
• Comfortable communicating with customers via phone and email, delivering clear, professional, and customer-friendly responses
• A passion for helping customers succeed and a genuine interest in building long-term relationships
• Someone who takes pride in being dependable and punctual, showing up on time and ready to contribute each day
• Open to learning new things and able to adapt to changing needs and environments

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Maintenance

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

Processing of updates to client and IFA information held for our Offshore Bonds. Change of IFA requests, updating of Trustees, dealing with adviser fee’s queries

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

Who you are

• Demonstrates enthusiasm and a positive approach to their working performance
• Be open and able to adapt to change
• Articulate and possess excellent communication skills
• Strong team player who is able to work with limited supervision
• Confident self- starter
• Takes a logical and organised approach to problem solving
• Has the desire to develop a career within a customer centric environment.
• Has a strong attention to detail and enjoys delivering quality outcomes
• Experience within a life assurance environment would be an advantage

About the Role

This is a trainee role where the applicant will work to become a key member of the OV Operations and Network Infrastructure team.

The team support our IoT partners, operating over 7 million IoT devices globally. They also have complete ownership for maintaining, evolving and optimizing the performance of the OV platforms, including Core Network, Service Applications, Data Center and Databases.

OV aim to support the candidate in learning the OV technologies, telecommunications and progressing through more formalized appropriate industry qualifications relating to our services.

• Customer Communications – Customer and Partner communications with OV, ensuring that they always have a positive experience and are kept informed of progress and issues.
• Support - Manage complex queries from our Customer and Partners, taking ownership of these driving them through to competition in a timely manner
• Service Ownership – Continuously monitor and improve the OV services, taking ownership of any issues that arise and resolving them or escalating to other members of the team as necessary.

We are seeking a highly motivated and ambitious individual to join our Finance team as an FP&A Analyst. The ideal candidate will be an ACA/ACCA qualified accountant, ideally with Big 4 experience (though not limited to), who is eager to take the next step in their career - moving beyond traditional accounting and developing into a specialist in analytics and financial modelling.

This role is an exciting opportunity for someone who wants to expand their skills, working closely with senior stakeholders to provide insight, drive performance, and influence decision-making through data. You will receive end-to-end coaching on three-statement financial modelling, data analytics, and data modelling. While no prior experience in these areas is required from day one, a strong foundation in Excel, an analytical mindset, and attention to detail are essential.

Over time, you will take ownership of data extraction processes, profitability modelling, and finance creation. You will play a critical role in expanding gross profit analytics and driving a deeper understanding of the business through data-led insights.

Responsibilities include, but are not limited to

• Supporting the design, build, and delivery of three-statement financial models
• ​Extracting, cleaning, and transforming data to support profitability analysis and finance reporting
• ​Delivering analytics that expand upon gross profit and business performance understanding
• ​Working with key stakeholders to drive insights and recommendations that support commercial decisions
• ​Taking increasing ownership of modelling processes and reporting frameworks as your skills develop
• ​Continuously identifying ways to improve accuracy, efficiency, and automation within reporting and analytics
• ​Supporting the Finance team in forecasting, budgeting, and long-term planning activities

Interview Process - 3-statement modelling test

As part of the interview process, candidates will be asked to complete a three-hour modelling test. This will involve building a Profit & Loss, Balance Sheet, and Cash Flow statement from supplied information, as well as creating supporting schedules with visual insights.

The test will carry a heavy weighting within the hiring process, so candidates should take time to prepare in advance to demonstrate their technical ability, attention to detail, and commercial thinking.

Nedbank Private Wealth is actively building a global talent pool of experienced and qualified Private Banking professionals and leaders who are passionate about delivering exceptional outcomes for high-net-worth clients across our jurisdictions – UK, Isle of Man, UAE and Jersey.​

If you have a strong track record of revenue generation, relationship management, and leadership within the private wealth sector, we invite you to register your interest in future career opportunities with us. Our Private Banking professionals work closely with clients and their advisers to deliver tailored solutions.

Locations: United Kingdom (London), Isle of Man, United Arab Emirates (Dubai) & Jersey.

​Sectors: High Net Worth & Ultra High Net Worth | Private Wealth | Investment & Financial Planning

Level: Relationship Managers | Senior Private Bankers | Senior Leaders

Why express interest?

• By joining our talent pool, you’ll be considered for future opportunities that align with your experience and aspirations – whether you're seeking a client-facing revenue role, stepping into a leadership position, or looking to relocate across our key hubs.
• You’ll gain visibility with our internal talent team and be amongst the first to hear about relevant openings, all while maintaining complete confidentiality.
• Register your interest today and be part of a purpose-led, client-first private wealth organisation with international reach.
• We look forward to hearing from high-calibre professionals who are committed to delivering lasting value for clients and building a high-performing career in private wealth.

We have an opportunity for a Asset Servicing Administrator/ Analyst to join our Investment Operations Division here in the Isle of Man on a 12 month limited term basis.

Who we are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

​The Asset Servicing Administrator/Analyst is responsible for administering the Corporate Actions and Income processes in relation to the assets held by clients of Nedbank Private Wealth. The position sits within the Investment Operations Asset Servicing Team.

Responsibilities & Duties

• Administering all aspects of the lifecycle of a Corporate Event, including communications, entitlements reconciliation and collating elections
• Processing all types of Corporate Action transactions
• Processing multicurrency distributed income payments (cash dividends), reinvested dividends, money market dividend accruals, and undistributed income (accumulation dividends)
• Administration of events via our Global Custodian, including submission of elections
• Investigating and rectifying asset and cash reconciliation items
• Administering restricted liquidity and other impaired assets
• Administering shareholder disclosure requests
• Responding to a diverse range of ad-hoc queries across Asset Servicing
• To safeguard client assets by ensuring client asset rules are followed for all appropriate jurisdictions.
• Adhering to regulatory reporting requirements (Mifid reporting, etc.) in relation to Corporate Action transactions
• Journal input and foreign exchange instructions
• Developing relationships with clients, intermediaries and custodians
• Production of income reporting and trading statements
• Ensuring any Asset Servicing errors are resolved promptly, with the required incident reporting completed timely and improvements identified to prevent reoccurrence.
• Managing the various dedicated Corporate Actions and Income mailboxes
• Providing cover for other areas within the Asset Servicing team where training has been received.
• Proposing change in order to improve existing processes and systems.
• Undertaking User Acceptance Testing for the Asset Servicing Corporate Actions and Income processes, including periodic system upgrades
• Undertaking project work and/or ad hoc tasks as directed by Asset Servicing Specialist or Asset Servicing Manager

To take ownership of the preparation of financial reporting requirements for business units within the wider Utmost Group according to company policies and service level agreements on a periodic basis.

Key Responsibilities

Accounting Skills

• Deliverables produced to a high degree of accuracy on a timely basis
• Management information packs are prepared in accordance with the service level agreements and internal reporting timetable.
• Financial information produced reflects the results of the entity, with variances investigated and reported.
• Manual adjustments are recorded accurately and on a timely basis.

Communication Skills

• Excellent collaboration with team members
• Queries from other teams/internal and external stakeholders resolved in a professional and timely manner.
• Work together with the finance team to improve communications with the wider business to aid understanding of the impact of events or transactions.

Analytical Skills

• Variances and reconciling items are investigated, understood, resolved and reported.
• Interpret quantitative and qualitative information to achieve objectives and produce effective solutions to problems

Ability to maintain a robust control environment

• Comply with controls to maintain the quality and integrity of financial information.
• Challenge and improve controls, policies and procedures within the finance team

We have multiple opportunities for CDD Analysts to join our Client Review Team on a 12 month assignment to undertake key project work.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

In this role, you will be responsible for conducting Customer Due Diligence (CDD) and Know Your Customer (KYC) reviews specifically focused on our network of partnered introducers and intermediaries, including Independent Financial Advisors (IFAs), Trusts, and Corporate Service Providers (CSPs). You will assess the integrity of these partners, assign risk ratings, and ensure compliance with regulatory and internal standards.

Responsibilities & Duties

• Conduct CDD and EDD reviews on partnered introducers and intermediaries.
• Undertake Customer Risk Assessments and assign appropriate risk ratings.
• Review and remediate existing partner files in line with AML Code requirements.
• Perform PEP and Sanction screening, including open-source media checks and Google alerts.
• Complete Trigger Event and Periodic reviews of partnered entities.
• Liaise with internal stakeholders to gather and verify documentation.
• Report findings and progress to key stakeholders including Risk & Compliance and senior leadership.
• Use third-party systems to validate KYC, CDD, and sanctions data.
• Apply sound judgement to escalate suspicious activities to the MLRO.
• Provide excellent client service to internal teams, ensuring accuracy and professionalism.
• Support project planning and contribute to continuous improvement initiatives.
• Take ownership of administrative tasks and maintain accurate records.
• Commit to personal development aligned with performance objectives.

Job Details

We’re looking for an experienced HR Operations Specialist to join our team on a fixed-term contract. You’ll play a key part in ensuring HR processes run smoothly, using your technical know-how to support a wide range of activities. You’ll work closely with colleagues in HR Business Partnering, Learning & Development, HR Systems, Payroll, and Recruitment - so there’s plenty of variety and collaboration.

You’ll be trusted with sensitive and confidential information, so professionalism, discretion, and living our Utmost Core Values are key. As an HR ambassador, you’ll be a reliable, approachable, and non-judgemental point of contact for both internal and external stakeholders.

If you enjoy being part of a supportive team, making a difference behind the scenes, and keeping things running smoothly, we’d love to hear from you.

Key Responsibilities

General

• Take ownership of the onboarding journey -from the moment an offer is handed over from Recruitment to the new starter’s first day. You’ll be their first point of contact, making sure they feel welcomed and informed.
• Ensure all employment checks and legal requirements are completed accurately and efficiently.
• Handle payroll-related changes promptly and accurately, ensuring updates are reflected in HR systems and clearly communicated to the wider team.
• Manage other key HR processes such as maternity, paternity, sabbaticals, and probation. You’ll work closely with colleagues to ensure these are handled professionally and with care.
• Provide cover for the HR Operations Lead during periods of leave. This includes second-checking key processes, reviewing workloads, and supporting the HR Coordinators across the team.
• Monitor and respond to queries in the HR Hub and HR Isle of Man inbox, delivering clear, timely, and professional communication on behalf of the HR team.
• Build strong relationships with managers and new starters to ensure a seamless and high-quality onboarding experience for everyone involved.
• Collaborate with HR Leads on ad-hoc HR projects.

Learning & Development

• Provide support with Learning & Development activities when needed - this could include helping with admin tasks, delivering induction sessions, or preparing training materials.
• Get involved in ad-hoc projects alongside the L&D Lead, offering support wherever it’s needed to help things run smoothly.

HR Analytics & Systems

• Provide support and cover for the HR Analytics Lead by assisting with the preparation and delivery of reports as needed.
• Contribute to ad-hoc projects related to HR systems, helping to improve functionality and user experience.

Recruitment

• Provide support to the Recruitment Lead as needed, stepping in to assist with various parts of the recruitment process.
• Represent the company confidently at recruitment fairs and external events, helping to promote our brand and attract top talent.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Purpose

• Overall knowledge of the Investment Operations Department; Processing account opening, trade settlement, cash reconciliations, asset review, security set up, AML requests, monitoring standing data, dividends, corporate actions.
• Execute on behalf of Canada Life policyholders in line with Company service standards and the Canada Life Investment Governance Regulations
• Ensure investment transactions and client instructions are executed in the market within the expected timescales
• Ensure the timely settlement of all investment transactions and to accurately administer external custodian accounts and custody records
• Communicate with our customers and external counterparties to ensure all requirements are met
• Accurately notify our policyholders and their advisers of any changes to their investments and assist with the co-ordination of their responses and onward instruction to the market
• Maintain technical knowledge to facilitate rotation within Investment Operations teams to ensure service levels are maintained
• Care for our customers by providing a high quality of service that is accurate and within stated timescales
• To support the Team Lead / Management Team by delivering training and coaching to team members
• To ensure that we provide a service to our customers in line with our Company values

Key Accountabilities

• To ensure that all investment activity and instructions are recorded, executed, settled and reconciled in a timely and accurate manner
• To provide product and fund information, undertake tasks in response to customer requests, amend and maintain accurate company records, ensuring that legislative, customer and Company requirements and service standards are met
• Ensure all internal and external communications demonstrate service excellence and keep our customers accurately informed
• To deputise and represent the Team Leader, ensuring customer commitments are met. To act as a positive role model within and outside of Investment Operations
• Keep us safe by ensuring our internal controls and processes satisfy Canada Life Governance and regulatory requirements
• To train, coach and mentor new and existing team members, taking ownership of training plans
• Drive for results by continually review and improve the department’s processes and procedures to ensure service levels are maintained and, where appropriate, enhanced in line with Company policies, regulatory, professional and legal requirements
• To maintain a high level of technical and specialist skills, experience and knowledge, enabling rotation into other teams as and when required to ensure service levels are maintained
• To co-ordinate, contribute and represent Investment Operations in ad hoc projects
• To liaise and develop working relationships with other business areas across Canada Life and with our external counterparties as needed

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Purpose

Reporting to the CLUK CRO and Great West Lifeco (Lifeco) Chief Compliance Officer, this role leads the Compliance and Regulatory Affairs functions in the UK division (CLUK) in relation to products in wealth, insurance, asset management and home finance markets across the UK, Isle of Man and Dublin:

You will have:

• Accountability for providing compliance and regulatory oversight in relation to current and future strategic aims and commercial advice to CLUK on how these may be met within relevant regulatory and compliance requirements. Influence and set actions to mitigate regulatory and compliance risk through independent oversight of business activities and controls.
• Specific responsibilities include ownership of regulatory compliance management framework and oversight against it; management (through delegation) of MLRO and privacy team to ensure compliance with financial crime and privacy requirements; manage and report against the Code of Conduct process; and oversee complaints handling.
• Set regulatory strategy and lead delivery through relevant regulators (including PRA, FCA, CBI, IOMFSA, HKIA and OSFI)
• Act as key contact point for Compliance and Regulatory matters for CLG and Lifeco, including for input of reporting of UK Compliance and Regulatory matters to the equivalent CLG and Lifeco functions.
• The role has significant exposure with regular oversight reporting and advice to senior management and boards in relation to managing regulatory and compliance risk to meet CLUK strategic outcomes.
• Support the Chief Risk Officer in ensuring that CLUK’s Enterprise Risk Management Framework facilitates effective and appropriate risk management across the business with a particular focus on regulatory and compliance risk, encourages an appropriate risk culture and meets the needs of the full range of stakeholders (including Board, executive and regulators).

Desired Knowledge / Experience / Skills

Within this role you will:

• Report to CLUK CRO and Chief Compliance Officer of Lifeco
• Recruit and manage staff, carry out performance reviews and make pay & bonus decisions subject to company requirements.
• Engage with senior management, present advice and regular reports to the Boards, committees, senior management, and regulators under tight time pressure.
• Key contact point for Compliance and Regulatory matters for CLG and Lifeco (including for input of reporting of UK Compliance and Regulatory matters to the equivalent CLG and Lifeco functions), including provision of CLUK compliance reporting and relevant support to Lifeco CCO
• Providing advice and/or agreeing a level of compliance which is outside of risk appetite could have a significant impact on the business and/or project deliverables resulting in potential fines, regulatory censure and damage to reputation due to non-compliance with regulatory requirements.

Job Specific Accountabilities

What you'll do:

• Accountability for Data Protection and MLRO sits within this team
• Manage and lead the Compliance function for the CL UK division (including CLL, CLAM, Stonehaven, CLP, CLI, CLII and CLIAI) to oversee operation of compliance, financial crime and privacy, policies and standards (accountable, either directly owning or via ownership by members of the Compliance Management team, for all compliance related policies).
• Provide commercial and risk-aware advice relating to compliance and regulatory requirements to influence and align CLUK strategy with expectations and obligations.
• Implement and manage the Code of Conduct process and provide associated reporting.
• To lead and oversee a proactive and effective working relationships with all regulators that the CL UK division interacts with including PRA, FCA, CBI, IOMFSA, HKIA and OSFI. Ensures understanding of the regulators’ requirements and expectations of CLUK, and that this understanding is shared by the Executive and Board.
• Proactively set strategy for regulatory relationship management establishing objectives for these relationships to meet CLUK, CLG and Lifeco strategic goals and manages across the whole of CLUK to meet those objectives, including managing the process of effective and appropriate responses to regulatory requirements and requests.
• Drive the development of skills and capabilities within the function to meet current and future demands of the regulatory environment, and of the businesses within UK division, taking account of CLUK strategy.
• Oversee the relationship with 1st line compliance resources and ensure a robust model exists across the two lines, balancing totality of coverage with efficiency of delivery. Maintain focus on opportunities to make compliance function more effective and efficient including uses of new processes, systems or technology where appropriate.
• Take accountability on behalf of the COO for partnering with key senior leaders to deliver on strategic outcomes and targets. Overseeing strategic business initiatives, tracking progress and providing innovative solution to resolve issues and remove barriers.
• Delivering and tracking effective MI (financial, commercial, operational, conduct and risk) in order to lead the business safely and commercially. Reviewing MI along with the Executive team to track effective delivery of CL’s strategic agenda.

What does this team do?

Audit has a really important role in society, helping to protect the public interest. Accurate financial and corporate reporting is essential for businesses. It means that we are able to hold companies to account, maintain financial stability in the country and protect the consumers who rely on those businesses.

Our team provides independent auditor reports, looking at both the truth and fairness of organisations’ annual financial statements.

We want everyone who joins to feel good about their role, and, as a high-profile audit firm, it’s important for us to achieve a consistent and widely recognised standard of excellence in the quality of our audit work.

The landscape for audit reporting is changing fast and our work continues to evolve. More and more, we’re using intelligent machines to automate and standardise processes, so focus can go on delivering a quality product for businesses.  Enabling you to enjoy real responsibility early in your career.

Our offices in Jersey, Guernsey and the Isle of Man offer something unique; the opportunity to work for a Big Four firm whilst living in a beautiful island setting. Each island has a distinctive atmosphere with vibrant communities and a wide variety of outdoor pursuits on offer. Working in the islands presents the career opportunities found in large cities but with the benefit of short commutes and being able to take full advantage of the temperate climate as well as proximity to the sea, beautiful landscapes and nature.

Our offices may be smaller than some (c.200 colleagues across the three islands) but this doesn’t mean our clients are. The Channel Islands & Isle of Man are home to diverse and thriving financial markets giving you the opportunity to work with high profile, prestigious clients.

We work with organisations of all sizes; from rapidly growing local companies to international private equity and real estate businesses with a global reach. Our broad range of clients means that no day in our Islands’ Audit practice is ever the same.

Our close-knit office community encourages plenty of hands-on experience and the chance to work closely with senior colleagues who invest in your development and career progression from day one.

What skills and academic qualifications do I need?

You’ll need to have obtained or be studying towards at least 104 UCAS points (260 UCAS points pre-2017) for your A levels (or equivalent) to be eligible for this programme.

What kind of work will I do?

People from a wide range of backgrounds can thrive on our inclusive BrightStart Apprenticeship programme. It’s a rewarding leap into the world of professional services that allows you to gain real-world experience while being paid to learn and progress.

By joining us you’ll have the chance to work directly with major organisations, as well as building your skills through our excellent training programme. You’ll deliver quality services that make a real difference to our society.

Early on in your career you’ll be given responsibility for developing people and managing teams, supported by us every step of the way. You’ll get involved with different organisations, helping you to understand how they operate and learning about the economic and industry issues that matter to them. You’ll have the opportunity to think creatively and work together to solve problems. Alongside this you’ll be learning critical skills to quickly adapt and use technology to help future proof your career.

Our Audit business has two core areas:

• Large & Complex Audit which includes listed companies (corporate and financial services), their subsidiaries in the UK and internationally, as well as other public interest entities such as banks, insurers, large private companies and public sector organisations.
• Portfolio Audit which spans a wide range of sectors including private corporates, real estate funds, pension schemes, financial services brokers and investment managers. Portfolio business offers the opportunity to work with privately owned, dynamic, entrepreneurial and high growth businesses.

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our work spaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.  

What’s in it for me?

• You will be joining a world-class training scheme at Deloitte, in a full-time permanent role that gives you a market-leading salary, benefits and endless opportunities. In addition, you will complete a professional qualification that will contribute to developing your career. All of which is driven by our shared sense of purpose:
• We challenge and we rise to the challenge: We want our people to achieve their potential and are committed to making that happen. We offer you an outstanding training scheme, the opportunity to obtain an internationally renowned professional qualification and ongoing investment in your development.
• We include everyone: We are a diverse group of people of the highest calibre and our inclusive culture means everyone’s voice is heard. You‘ll learn from them every day, work in a friendly and supportive team environment, make friends for life, and develop a broad professional network that will serve you well, no matter where your career takes you.
• We do the right thing: We believe our people are at their best when they connect their work to a greater cause. At Deloitte, you’ll find a place where you can be your true self, thrive professionally and personally, and make a shared impact that reaches further and means more.

What does this team do?

Audit has a really important role in society, helping to protect the public interest. Accurate financial and corporate reporting is essential for businesses. It means that we are able to hold companies to account, maintain financial stability in the country and protect the consumers who rely on those businesses.

Our team provides independent auditor reports, looking at both the truth and fairness of organisations’ annual financial statements.

We want everyone who joins to feel good about this role, and, as a well-known audit firm, it’s important for us to achieve excellence in the quality of our audit work.

The landscape for audit reporting is changing fast and our work continues to evolve. More and more, we’re using intelligent machines to automate and standardise processes, so focus can go on delivering a great product for our businesses. A role that enables you to enjoy real responsibility early in your career.

Our offices in Jersey, Guernsey and the Isle of Man offer something unique; the opportunity to work for a Big Four firm whilst living in a beautiful island setting. Each island has a distinctive atmosphere with vibrant communities and a wide variety of outdoor pursuits on offer. Working in the islands presents the career opportunities found in large cities but with the benefit of short commutes and being able to take full advantage of the temperate climate as well as proximity to the sea, beautiful landscapes and nature.

Our offices may be smaller than some (c.200 colleagues across the three islands) but this doesn’t mean our clients are. The Channel Islands and Isle of Man are home to diverse and thriving financial markets giving you the opportunity to work with high profile, prestigious clients.

We work with organisations of all sizes; from rapidly growing local companies to international private equity and real estate businesses with a global reach. Our broad range of clients means that no day in our Islands’ Audit practice is ever the same.

Our close-knit office community encourages plenty of hands-on experience and the chance to work closely with senior colleagues who invest in your development and career progression from day one.

What skills and academic qualifications do I need?

You’ll need to have obtained or be studying towards a minimum 2:1 in any degree discipline and have graduated by September 2026 for the Autumn 2026 intake.

What kind of work will I do?

You’ll have the chance to work directly with major organisations, building your skills through our excellent training programme, and delivering quality services that make a real difference to our society.

Early on in your career you’ll be given responsibility for developing people and managing teams, supported by us every step of the way. You’ll have the opportunity to think creatively and work together to solve problems. You’ll get involved with different organisations, helping you to understand how they operate and learning about the economic and industry issues that matter to them.

Our Audit business has two core areas:

• Large & Complex Audit: includes listed companies (corporate and financial services) their subsidiaries in the UK and internationally, as well as other public interest companies such as banks, insurers, large private companies, and public sector organisations.
• Portfolio Audit: sectors including private corporates, real estate funds, pension schemes, financial services brokers and investment managers. Portfolio business offers the opportunity to work with privately-owned, dynamic, entrepreneurial and high growth businesses.

The work we do is wide-ranging, and no two days are ever the same. Working alongside some of the most talented professionals, you’ll learn to understand corporate language, and assess business processes, systems, controls and reports. This enables organisations across every sector to be transparent about what they do, build stronger systems of quality control, increase their capability to manage risk and, most crucially, increase public confidence.

What’s in it for me?

This is more than a world-class training scheme that includes a professional qualification, it’s also a permanent job that gives you a market-leading salary, benefits and endless opportunities driven by our shared sense of purpose:

• We want our people to achieve their potential and are committed to making that happen.  We offer you an outstanding training scheme, the opportunity to obtain an internationally renowned professional qualification and ongoing investment in your development.
• We are a diverse group of people of the highest calibre and our inclusive culture means everyone’s voice is heard. You‘ll learn from them every day, work in a friendly and supportive team environment, make friends for life, and develop a broad professional network that will serve you well, no matter where your career takes you.
• We believe our people are at their best when they connect their work to a greater cause.  At Deloitte, you’ll find a place where you can be your true self, thrive professionally and personally, and make a shared impact that reaches further and means more.

About the Role

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Executive. The ideal candidate will possess excellent communication skills, a friendly and professional demeanour, and a passion for providing exceptional customer service. As a member of the Customer Services Team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong multitasking abilities and the ability to thrive in a fast-paced environment.

Responsibilities include, but are not limited to

• Developing and using their customer services expertise to identify and resolve customer queries in a timely manner
• Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests
• Achieving individual, and contributing to department, SLAs and KPIs ensuring value added service to our customers
• Identifying risks and opportunities for improvement, delivering simple, effective ways to improve the service we offer to our customers
• Escalating issues where appropriate to the Customer Services Manager
• Ensuring that all customers experience an exceptional level of service

The Operational Process Improvement Junior Technician is responsible for enhancing operational efficiency by analysing and redesigning existing business processes. This includes:

• Reviewing ‘As Is’ Processes: Conducting thorough analysis of current processes and utilising use of available MI to identify inefficiencies, bottlenecks, and areas for improvement.
• Process Redesign and Optimisation: Re-engineering processes to reduce end-to-end timelines, eliminate waste, minimise customer effort, and emphasise first-point resolution.
• Digital and Robotic Integration: Identifying opportunities to utilise digital tools and robotic process automation (RPA) for streamlined workflows and enhanced productivity.
• Collaboration and Documentation: Working closely with other teams/departments to document updated procedures, ensuring alignment with best practices and group standards to ensure a smooth roll out of procedural improvements
• Relationship Management: Lead the ownership and delivery of broker dashboarding across the Utmost Group, ensuring timely and accurate reporting of key account information (e.g. AUM and in-flight transactions) whilst collaborating with stakeholders (IT, Operations and Relationship Management) to enhance visibility of communication at critical transaction points and intervals.

By driving process improvements and championing innovation, the Process Analyst will play a critical role in delivering exceptional outcomes for the business and its customers.

As this role develops, there will be a need to adapt to new requirements and accept additional responsibilities.

Key Responsibilities

Customer & Operational Efficiency

• Collaborate with process owners, managers, and SMEs to understand current procedures, risks, and opportunities for improvement
• Leverage MI such as complaints, audit actions, and risk events to support with process reviews, identifying areas which may benefit additional attention.
• Ensure exceptional customer experience by incorporating customer-centric thinking into process design and changes.
• Identify, document and implement recommendations to enhance efficiency including use of digital tools, robotics and use/optimisation Enate (workflow) steps based on data and insights.
• Ensure focus remains on the four customer metrics throughout all activity (reduced end-to-end timelines, removal of waste, reduce customer effort, and first-point resolution)
• Translate processes into clear, easy-to-follow operating procedures and detailed process maps.
• Accurately capture procedural and checklist requirements for Enate workflow design
• Work with process owners and SMEs to update procedures, making them clear, concise, and user-friendly.
• Support teams in the smooth rollout of workflow implementations and procedural improvements to ensure adoption and effectiveness.
• On-time delivery and co-ordination of accurate key account information – AUM, in-flight transactions etc.
• Collaboration with key stakeholders (IT, Operations, Relationship Management etc.) to continuously drive greater visibility and appropriate communication at key transaction points and at agreed intervals.

Culture

• Act as a role model, demonstrating the Utmost values and fostering a positive, collaborative culture across the organisation.
• Show initiative in problem-solving and decision-making, contributing to the team’s success.
• Lead by example, inspiring and motivating colleagues to embrace and drive change
• Development of strong alliance with Customer & Investment Operations
• Assist your manager in achieving and exceeding departmental objectives.

Innovative/Pioneering

• Identify opportunities to add value, whether through creative thinking, process redesign, or new tools and technologies.
• Proactively explore and implement new approaches to work, driving continuous improvement across processes.
• Demonstrate creativity in solving challenges and improving ways of working.
• Maintain a positive, “can-do” attitude and take ownership of assigned tasks, seeing them through to completion.

Operational Risk

• Maintain an operational risk and control environment and supporting framework that is consistent with a first-class front-line shared services organisation and embedded as part of day-to-day operations.
• Ensure that the Procedural Reviews deliver measurable reduction of Operational Risk, where possible.
• Successfully meet audit and customer Anti-Money Laundering (AML) requirements, ensuring compliance with regulations.
• Implement financial risk mitigation strategies as part of procedural and workflow updates.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Contract Type: 6 month FTC

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Claims Team

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

Claims for Offshore Bonds. Processing customers withdrawal requests within our agreed service levels. Focus on risk-based decisions to ensure we keep the business and customer safe whilst providing great customer service.

Key Skills for this Team:

• Excellent communication skill both spoken and written
• Problem solving ability
• Previous Claims/Payments knowledge

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Contact Team

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

Front facing department for the company dealing with both calls and emails for various queries across all products and process. Very varied not 1 hour is the same but will gain a very well-rounded knowledge of the start to end of processes.

Key skills required for this Team:

• Excellent communication skill both spoken and written, particularly phone-based
• Problem solving ability
• Empathetic and Patient

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

As a member of the Technical & Tax Reporting team, the main purpose of this role is to contribute to our Chargeable Events reviews, production of certificates and support the annual HMRC submission in accordance with UK regulatory requirements.

To contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. To achieve this delivery requires excellent, proactive and quality based customer service across a range of service disciplines.

To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy.

Key Responsibilities

Technical & Tax Reporting

• Reviews of Chargeable Events for UK clients and producing certificates
• Assisting Chargeable Events data submission to UK HMRC
• Ensuring all own and teamwork is completed within the team’s SLAs and high-quality standards
• Supporting the wider team to meet timely and accurate regulatory reporting requirements
• Training and checking other colleagues’ work
• Continual review and improvement of current processes and procedures
• Actively contributing to process updates and automation opportunities, working with other members of the team, as well as the other teams within Client Services
• Investigating and resolving complex Chargeable Events cases and queries in a professional and timely manner

Process Management

• Proactive and reactive contact with customers and advisers.
• Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and procedures.

Self-Management

• Be responsible and accountable for own personal development.
• Ensure adherence to all company policies including risk, compliance and HR policies.

To assist the Policy Servicing Supervisor with the operations of the Policy Servicing Department to effectively deliver a direct service to clients and IFAs by the processing of all requests within specified servicing times.

• Strong Written and Verbal communication skills internally and externally
• Proficient in dealing with clients, both internal and external via telephone, fax and email
• Actively identifying problem areas and offer various solutions wherever possible
• Adhering to regulatory legislation and ensuring compliance requirements are met
• Able to identify and articulate own training and personal development needs, and those of others
• Working consistently as part of a team, and acting as a role model, for junior members of the team
• Ability to prioritise work and ensure deadlines are achieved
• Strong attention to detail, and administrative accuracy
• Willingness to learn, achieve and progress
• Willingness to cross train and be flexible in approach to assisting other teams within customer service as and when required based on work volume
• Assist the supervisor in monitoring the workload throughout the day
• Mentor and develop all levels of new members to the team, to assist them in identifying and working towards achieving their personal development areas, and provide feedback to the Supervisor to be used in annual reviews
• To assist the Supervisor in the daily checking using the checking matrix
• Assist the Supervisor in ensuring that all departmental procedure notes are reviewed and maintained on a timely basis
• Identify, log, investigate, resolve and reply to complaints / VOD’s that are received (ensuring the complaints procedure is followed correctly)
• Where appropriate become involved in the development of improved controls and procedures within the department
• Checking work produced by other team members
• Ability to liaise with technical areas in relation to more complex issues together with skills to update process notes accordingly and share information with the team.

Job Details

As a member of the AML Team, the main purpose of this role is to contribute to our AML/CFT control environment by performing monitoring reviews and customer risk assessments.

To contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. To achieve this delivery requires excellent, proactive and quality based customer service across a range of service disciplines.

To enable this multi-disciplined approach cross-skilling, learning and development is an integral feature of the Client Services philosophy.

Key Responsibilities

AML/CFT monitoring

• Monitoring reviews
• Customer Risk Assessments
• Quality Checking colleague’s work
• Reviewing and escalating AML/CFT incidents

Process Management

• Proactive and reactive contact with customers and advisers.
• Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to policies and procedures.

Self-Management

• Be responsible and accountable for own personal development.
• Ensure adherence to all company policies including risk, compliance, and HR
• policies.

Job Description

At IQ-EQ, we take our responsibility to safeguard clients and the business seriously. As our Financial Crime Prevention Specialist, you will play a vital role in strengthening our AML/CFT control framework, supporting the MLRO, and ensuring compliance with regulatory standards — while fostering a culture of integrity across the business

What You’ll Do

• You will be the go-to person for financial crime prevention, ensuring visibility across the business and promoting the importance of AML/CFT controls.
• You will manage daily client screening (Sanctions and PEPs), assist with financial crime investigations, and make recommendations to the MLRO.
• You will liaise with regulators and external authorities, ensuring timely responses and clear record-keeping.
• You will provide expert guidance and training on financial crime matters, contributing to awareness and continuous improvement.
• You will work closely with colleagues across all three lines of defence, supporting a culture of collaboration, compliance, and proactive risk management.

What we offer

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

We are seeking a Client Portfolio Manager with relevant 'Trust and Corporate Service Provider' experience.

ILS World is a global provider of independent fiduciary services to professional advisers, international corporate groups and private clients. An opportunity has arisen for a Client Portfolio Manager.

The successful candidate will be responsible for managing a small team of administrators with a view to overseeing client management and service levels. Acting as a technical resource, the candidate will be expected to provide guidance and training whilst also administering a portfolio of complex client entities.

We offer ATT/CTA, ICAEW or ACCA training contracts to motivated students who want to start a career where they can have a positive impact on their community whilst developing deep expertise and working with industry leaders.

As a consultant you will support engagement leaders by providing administrative and investigative support to ensure effective delivery of assignments in-line with client, statutory, legal and KPMG methodology.

You will be given formal structured professional study support, receive rewards as you pass exams and be exposed to industry leaders as you develop deep expertise of our Financial Services clients.

As a tax consultant you will be responsible for:

• Delivering timely work with a focus on quality and efficiency
• Developing and maintaining effective relationships with all colleagues and clients
• Developing and understanding internal and external processes and procedures
• Proactively seeking feedback and opportunity to reflect upon tasks performed
• Applying the knowledge gained through professional studies to work completed

The advantages of growing your career with KPMG in the Crown Dependencies

• Direct access to leadership from your first day
• Rapid career progression for excellent performers
• Growing opportunities to advance in non-standard career routes as we continue to meet our ambitious growth targets
• Exposure to industry leaders in a Financial Services centre of excellence
• Thriving social networks
• Scenic island locations with little to no commuting time
• Safe, friendly communities.

We offer ICAEW or ACCA training contracts to motivated students who want to start a career where they can have a positive impact on their community whilst developing deep expertise and working with industry leaders.

As an audit trainee you will support engagement leaders by providing administrative and investigative support to ensure effective delivery of assignments in-line with client, statutory, legal and KPMG methodology.

You will be given formal structured professional study support, receive rewards as you pass exams and be exposed to industry leaders as you develop deep expertise of our Financial Services clients.

As an audit trainee you will be responsible for:

• Delivering timely work with a focus on quality and efficiency
• Developing and maintaining effective relationships with all colleagues and clients
• Developing and understanding internal and external processes and procedures
• Proactively seeking feedback and opportunity to reflect upon tasks performed
• Applying the knowledge gained through professional studies to work completed

The advantages of growing your career with KPMG in the Crown Dependencies

• Direct access to leadership from your first day
• Rapid career progression for excellent performers
• Growing opportunities to advance in non-standard career routes as we continue to meet our ambitious growth targets
• Exposure to industry leaders in a Financial Services centre of excellence
• Thriving social networks
• Scenic island locations with little to no commuting time
• Safe, friendly communities

Responsibilities

• Architecting, general end-to-end design and development of BI and data analytics solutions
• Designing, building and reviewing efficient, appropriate, data models and pipelines
• Working with business and subject matter experts and clients to understand business needs, translating business requirements into functional requirement specifications and ultimately to reporting functionality
• Assisting in scoping, project planning and fee estimations for engagements
• Managing department workload and resourcing, ensuring optimal allocation of tasks and personnel
• Drive innovation strategy and product development in the firm, supporting the exploration, evaluation and deployment of cutting-edge technologies
• Following project plans to meet project objectives, technical requirements and timelines
• Maintain strong relationship with clients, providing excellent client service
• Providing hands on guidance and training to other colleagues

Job Summary:

We are seeking a dynamic and experienced Project Manager to project manage the transition of a large and strategically important multi location audit client. The ideal candidate will bring deep expertise in project management, and stakeholder engagement, with a proven ability to lead cross-functional teams and deliver high-impact results internally within KPMG globally and externally to key client stake holders.

Key Responsibilities:

Project Management

• Develop and manage a comprehensive project plan, including scope, schedule, and resources.
• Coordinate internal and external resources and activities across multiple jurisdictions to ensure 1) efficiency of process, balanced with 2) compliance with internal KPMG and regulatory risk management requirements.
• Track project developments, corrective actions, and ensure timely follow-up.

Governance & Stakeholder Engagement

• Establish and maintain program governance structures, roles, and responsibilities.
• Provide strategic advice and oversight to clients and internal stakeholders.
• Communicate effectively with executives and senior leadership.
• Maintain confidentiality and integrity of sensitive financial and operational data.
• Drive a focus on data integrity so that oversight reporting of broad and complex programme is complete and accurate.

What you’ll do

• Perform a wide variety of Trust administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base.
• Provide a high level of quality internal and external client service and the accurate and timely provision of financial administration services.
• Actively support the Senior Management Team with the day-to-day administration of private client portfolios in accordance with the Company’s policies and procedures.
• Assist Senior Management Team where required.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benesfits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
• Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

Join our team – Be the difference for our customers

Step into a role where every conversation counts. At Zurich, you’ll be the friendly voice our customers rely on—solving problems, answering questions, and making their day a little easier. If you enjoy connecting with people and want to make a genuine impact, we’d love to welcome you to our team.

As part of our Retail Customer Services team, you’ll be at the heart of what we do—supporting customers and helping our business run smoothly.

About Zurich Insurance:

We’re a global leader in insurance, known for our commitment to excellence, innovation, and customer satisfaction. At Zurich, we believe in creating a brighter future together—for our customers, our employees, and the communities we serve.

Why this role stands out:

• Every day is different: Tackle a wide variety of tasks from calls and queries to payment processing and policy administration.
• Grow with us: We provide comprehensive training, ongoing learning, and real opportunities for career progression.
• Meaningful impact: Your work helps customers feel supported, understood, and confident in their decisions.

What you’ll be doing:

• Responding to customer queries over the phone and supporting colleagues with complex cases.
• Investigating issues, collaborating with other departments, and finding solutions.
• Maintaining accurate records and processing a variety of servicing transactions.
• Sharing feedback to improve our services and procedures.
• Supporting client file reviews and handling AML/KYC checks.
• Sending clear, professional written communications to clients.
• Updating business systems with client responses and ensuring requests are followed through to completion.
• Prioritising your workload to meet customer commitments.
• Collaborating across business units.
• Following established controls and procedures to ensure quality and compliance.

About MattPM.ai

MattPM.ai is transforming the project management industry by introducing AI workflows to startups, enabling them to save on costs and manpower while maintaining optimal efficiency. We make sure that the productivity of companies using our product increases by 200%.MattPM.ai is a new product by Deltamax, a highly profitable products company headquartered in the Isle of Man. This backing means you’ll be joining a well-funded, proven organisation with a strong track record of success—offering both stability and exciting growth potential.

What You’ll Do

• Partner closely with the CEO to learn the art of cold emailing, business development, and financial fundamentals (including accounting).
• Craft compelling social media content to drive brand awareness, audience engagement, and inbound interest.
• Once skilled, lead outreach campaigns and independently scale business development efforts.
• Work toward promotion to Business Development Manager, taking ownership of client relationships and strategic outreach.

Who You Are

• A highly intelligent, business-oriented individual with entrepreneurial spirit—fresh high school or university graduate, or anyone hungry to build something meaningful.
• Zero prior experience or formal education required—just raw ambition, drive, and a willingness to work intensely toward future success.
• Resourceful, eager to learn, and unafraid to “do whatever it takes” to become a future industry leader.

Perks & Benefits

• Based in-office at 50 Athol Street, working full-time with flexible hours (8 hours/day, 5 days/week).
• Two-week annual holiday plus all bank holidays.
• State-of-the-art MacBook and world-class Herman Miller chair provided—for comfort and productivity.
• Gym membership reimbursement to keep you energized and well-rounded.
• Lunch reimbursement when working from the office.
• Starting salary could be up to £28,000 per year, with clear progression opportunities as you grow into leadership roles.

Why This Role Matters at MattPM.ai

As a Business Analyst, you’ll be the bridge between our AI product and the world. You’ll gain foundational business skills directly from the CEO, drive impactful outreach campaigns, and help supercharge startups through AI—while setting the stage for your own entrepreneurial future. Backed by the stability and resources of Deltamax, this is a rare opportunity to learn, grow, and make real impact—starting now.

At IQ-EQ, we work with high-net-worth clients to protect, grow, and enjoy their wealth. As our Manager in the Private Wealth department, you will take the lead in managing a talented team, delivering exceptional service, and driving commercial success.

What You’ll Do

• You will lead and manage a Client Administration Team, ensuring smooth onboarding, efficient administration, and an outstanding client experience for a complex portfolio.
• You will allocate clients effectively, plan for absences, and monitor team performance to meet revenue, efficiency, and cash collection targets.
• You will provide technical expertise on complex trust and corporate structures, ensuring compliance with all relevant laws and best practice standards.
• You will spot business opportunities, support fee reviews, and take action to improve profitability.
• You will build a collaborative, client-focused culture by mentoring your team, driving training, and embedding risk management practices.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benesfits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
• Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

As a Support Services Administrator in the Business Enablement Functions, you'll work as part of a team delivering a wide-range of administrative duties. This important role has a variety of responsibilities which would suit someone who is well organised, agile and able to respond to the quick turnaround times of a fast-paced environment. You will be confident in answering and making phone calls (including international calls) and liaising with people at all levels of our organisation, working collectively to achieve our clients’ needs.About us

As a leading and trusted professional services firm, PwC Isle of Man is committed to providing a quality industry-focused service offering of audit & assurance, tax, advisory and actuarial services. We aim to deliver more value than our clients expect and form long-term relationships.

Operating from our Douglas office the firm is a locally owned and controlled partnership of more than 100 staff with 15 Partners/Directors.

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com/im.

We believe that challenges are better solved together. That’s why we’ve created a diverse, global community of solvers that encourages you to lead with your heart and values. And our inclusive community continues to grow. We’re building a place where everyone feels like they truly belong. Where everyone is seen and heard. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

About our team

Our Support Services Team helps our client-facing teams and the wider business to build trust and deliver sustained outcomes. On a daily basis, the team plays a pivotal role in handling a broad range of office requirements and is involved in the management of client administration. As part of the Support Services Team, you will work collaboratively with people across our Lines of Service, all while using the latest technologies to provide high-quality administrative support.

Responsibilities for this role include:

• Proactively taking responsibility for audit confirmations by sending and following up on responses
• Assisting the audit teams with various reporting and collation of documents
• Assisting with raising and distributing invoices as well as supporting the credit control function
• Assisting with procurement process and supplier management
• Assist all Lines of Service with administrative support ensuring PwC brand guidelines are followed
• Part of a team of switchboard operators, ensuring seamless communication and efficient coordination throughout the firm
• Part of a team that greets our clients and guests, making them feel welcome and valued as they visit our office
• Organising business travel arrangements for all PwC staff
• Administering investment pricing as and when required
• Other ad-hoc administration duties as and when required

The successful candidate should:

• Have experience in an administration role
• Be educated to a good standard of GCSE results
• Possess a strong eye for detail
• Deliver high-quality support
• Strong IT skills
• Have the ability to effectively work and communicate as part of a team and a variety of stakeholders
• Have the ability to manage your workload efficiently and adhere to strict deadlines
• Be confident completing external telephone calls (local and international)
• Be flexible with working hours to suit the needs of the firm

Are you passionate about delivering exceptional client service in the private wealth sector? We’re looking for an Assistant Manager to join our fast-paced and collaborative team. If you thrive in a dynamic environment, enjoy solving problems, and are ready to make a real impact—this is your opportunity to grow with a trusted industry leader.

What You'll Do

• Support the day-to-day management of private wealth structures, ensuring accurate and efficient administration.
• Build and maintain strong client relationships by understanding their needs and delivering tailored solutions.
• Collaborate with internal teams to ensure service delivery aligns with company policies, procedures, and regulatory requirements.
• Mentor and support junior team members, fostering a culture of knowledge sharing and continuous improvement.
• Identify risks or concerns, using sound judgement to escalate and report in a timely and responsible manner.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benesfits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
• Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

Are you a natural leader who thrives on coaching teams and driving client excellence? Join our dynamic Private Wealth team as an Associate Director. You’ll play a pivotal role in managing client relationships, fostering team development, and ensuring operational excellence within the offshore trust industry.

What You'll Do

• Lead and support a high-performing team to deliver exceptional client service and meet business growth objectives.
• Act as the primary point of contact for key client relationships, ensuring quality and consistency in deliverables.
• Drive a culture of collaboration, compliance, and shared knowledge across the team.
• Oversee financial and non-financial performance targets, maximising efficiency and revenue.
• Support integration of acquisitions, aligning them with internal standards and processes.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benesfits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
• Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

Description

A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.

Responsibilities

As a trainee accountant, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively assist the team in various aspects of the project
• Prepare deliverables
• Contribute to the development of your own and team’s technical acumen
• Keep up to date with local and national business and economic issues
• Ensure you are adhering to compliance matters
• Work on developing internal relationships and your PwC brand

We are recruiting graduates and school leavers for our trainee accountant roles.

Description

A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Be curious and try new things.
• Learn about how PwC works as a business and adds value to clients.
• Think broadly and ask questions about data, facts and other information.
• Support research, analysis and problem solving using a variety of tools and techniques.
• Produce high quality work which adheres to the relevant professional standards.
• Keep up-to-date with technical developments for area of specialism.
• Handle, manipulate and analyse data and information responsibly.
• Communicate confidently in a clear, concise and articulate manner - verbally and in materials produced.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

A career in our Actuarial department will provide you with the skills and experience to offer advice and services to our clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

A career in our Actuarial Services practice will give you with the opportunity to contribute to providing advice and consulting services to clients such as insurers, banks, regulators, and lawyers. You’ll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modelling, underwriting, new legislation, and the efficiency of claims or reporting processes. Simply put, you might help analyse the impact that new regulation will have on an insurance company’s balance sheet or you could be revising businesses’ projections and making sure they have adequate reserves.

Our team helps clients address new financial reporting requirements by assessing the financial and business impacts, building implementation plans, and implementing relevant requirements, particularly across areas of financial and actuarial reporting.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Actuarial Services

Our Actuarial Services team, you’ll work with clients from the insurance industry (both life and general insurance), but also from the banking sector (retail and investment), the healthcare sector, the public sector, as well as corporate clients from the non‑financial services sector like energy and utility providers.

What you'll do

Your advice could cover solvency, assessing liabilities (including providing assurance over the liabilities of our financial services audit clients), economic capital, risk management, mergers and acquisitions, company restructuring and de‑risking, financial modelling, stress and scenario testing, underwriting, new legislation, the viability of new products, Environmental, Social and Governance (ESG), and the efficiency of claims or reporting processes.

Programme

Our graduate training programme is underpinned by a development framework that broadens and deepens your knowledge. You'll learn from hands-on coaching and an outstanding variety of work, picking up business, personal and technical skills you can use across the network, and throughout your career.

What you'll gain

During our programme, you’ll study with the Institute and Faculty of Actuaries. Once you’ve completed the exams, you’ll then be fully qualified and a Fellow of the Institute of Actuaries.

As a Support Services Senior Administrator in the Business Enablement Functions, you'll work as part of a team delivering a range of risk management administrative duties. This important role has a variety of responsibilities which would suit someone who is well organised, agile and able to respond to the quick turnaround times of a fast-paced environment. You will liaise with people at all levels of our organisation, working collectively as a community of solvers to achieve our clients’ needs.

About us

As a leading and trusted professional services firm, PwC Isle of Man is committed to providing a quality industry-focused service offering of audit & assurance, tax, advisory and actuarial services. We aim to deliver more value than our clients expect and form long-term relationships.

Operating from our Douglas office the firm is a locally owned and controlled partnership of more than 100 staff with 15 Partners/Directors.

At PwC, we help clients built trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com/im.

We believe that challenges are better solved together. That’s why we’ve created a diverse, global community of solvers that encourages you to lead with your heart and values. And our inclusive community continues to grow. We’re building a place where everyone feels like they truly belong. Where everyone is seen and heard. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

About our team

Our Support Services Team helps our client-facing teams and the wider business to build trust and deliver sustained outcomes. On a daily basis, the team plays a pivotal role in handling a broad range of office requirements and is involved in the management of client administration. As part of the Support Services Team, you will work collaboratively with people across our Lines of Service, all while using the latest technologies to provide high-quality administrative support.

Responsibilities for this role include:

• Assisting with performing periodic customer risk assessments and AML reviews across all Lines of Service, for both new and existing clients.
• Liaising with clients/client contacts for KYC information - both verbal and written requests.
• Setting up electronic client files and completion of engagement and risk management tasks
• Other ad-hoc administration duties as and when required

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Contract Type: 6 month FTC

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Onboarding Team

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

New Business for Offshore Bonds. Processing customer applications and requests within agreed service levels. Focus on risk-based decisions to ensure we keep the business safe as well as provide great customer service.

Key skills for this Team:

• Excellent communication skill both spoken and written
• Problem solving ability
• Resilience and Adaptability

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

Job Description

If you are an AML whizz and have previous experience in Trust and/or corporate services then we're looking for you. We're hiring for a Senior Analyst to join our AML team in the Isle of Man to support our Company with its AML Code compliance and act as SME for AML related matters.

What you'll do

• You'll support AML compliance by conducting Customer Due Diligence (CDD) and Know Your Customer (KYC) checks during the onboarding of new Serviced Entities
• You'll oversee and assist with Customer Reviews, Risk Assessments, and complete SERR Assessments for high-risk and complex entities, ensuring alignment with AML Code requirements
• You'll perform and review Enhanced Due Diligence (EDD), Politically Exposed Person (PEP) Risk Assessments, and daily customer screening to maintain regulatory compliance
• You'll coordinate and contribute to monthly CDD meetings, provide feedback and coaching to administration teams, and identify areas for improvement in AML-related processes
• You'll proactively engage in AML-related projects and report key findings to senior leadership, Risk and Compliance, and Group Risk & Compliance stakeholders.

What we offer

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Wellbeing: Additional social benefits such as medical insurance & life assurance, access to onsite gym as well as engaging with our local community via sports activities, charity programmes & environmental initiatives
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.

Due to an overwhelming response to our 2025 Summer Internship Programme, we are now offering the opportunity to register your interest early for 2026.

Internship Purposes:

Our internship programme is designed to immerse you into KPMG and our culture. At KPMG, we believe that internship is the most valuable tool for when deciding on a career. As well as giving you the chance to gain an invaluable overview of the professional services sector, this will give you an excellent insight into the work we do, our culture and people and provide you with some interactive learning opportunities to enhance your skills.

The programme:

• Our internship programme will run for 6 weeks within our Audit, Tax and Advisory departments.
• This programme will commence on a date to be confirmed in June 2026 for all interns in each departments.
• A buddy to be your main point of contact for any questions
• Direct contact with our professionals who can offer first-hand advice and guidance

Requirements:

• Have good academic grades and be on your way to completing your A Levels (or equivalent) or university degree
• Be residentially qualified*

* Due to local immigration restrictions in the Crown Dependencies, we are not able to consider candidates for our internship program who are not a Jersey resident

Due to an overwhelming response to our 2025 Trainee Intake Programme, we are now offering the opportunity to register your interest early for our 2026 trainee intake.​

KPMG in the Crown Dependencies:

Working at KPMG in the Crown Dependencies means excellent support and training from day one. Our close-knit teams provide an opportunity to take on early responsibility, work with fascinating clients and gain invaluable industry experience.

Our support is tailored to fit you, we’ll provide you with high-quality training both in technical areas and soft skills to help you to succeed as a professional.

You will be given formal structured professional study support, receive rewards as you pass exams and be exposed to industry leaders as you develop deep expertise of our Financial Services clients.

Together we’re helping to make a difference, our people are at the core of who we are. Join a firm that values an inclusive culture and bettering the community around us. #TogetherForBetter

We offer the opportunity to start your career in one of our three client-facing departments (Audit, Tax or Advisory) within one of our Crown Dependency offices: Jersey, Guernsey, Isle of Man.

The full application process starts in September 2025 so if you would like to apply, we would encourage you to register your interest today to ensure your application is one of the first to be considered!

Candidate Requirements:

• 5 GCSE’s with Grades A-C (including English and Mathematics)
• 3 A-Levels at Grade BBC or above (or 112 UCAS points equivalent)
• A 2:1 Degree or higher (if applicable)
• Hold or studying towards a professional qualification (ACCA,ACA)
• Ability to work using initiative, to prioritise own work and be flexible to changing business and departmental needs
• Excellent communication skills
• Take personal accountability for own work and career progression
• Our ideal candidates will act with integrity and have the courage to do what is right.

​To find out more about our trainee careers, please visit our website: KPMG Trainee Careers

Our continued growth across the Crown Dependencies has created the need for someone dedicated to help ensure our offices are operating effectively, meet regulatory standards and provide an environment our people can thrive in.

At KPMG we do our best work together and invest in relationships with each other across teams, functions and borders.  The successful candidate will be based in either Jersey, Guernsey or the Isle of Man and will be responsible for leading facilities management in all three locations, which will include managing our facilities and reception team members.

As our Crown Dependencies Head of Property and Facilities the successful candidate will be responsible for:

• Strategic Leadership: Lead the facilities function across all locations, ensuring consistency in standards, compliance, and service delivery. The role will lead on the development of policies and procedures. Ensure that office space needs are monitored and that medium-to-long-term plans are established to meet the organisation’s needs.
• Operational Management: Oversee the office level facilities teams who have remit to handle their local level: planned preventive maintenance; oversight of and responding to reactive maintenance or repairs; IT-infrastructure; site-security; archiving arrangements; cleaning; and provision of front-of-house reception facilities.
• Performance managing for the Facilities and Receptionist staff in each office.
• Financial and Supplier Management: Develop and maintain facilities budgets; negotiate and manage contracts with vendors and suppliers.
• Project Management: Lead office fit-outs, refurbishments, and relocations as needed.
• Compliance & Risk: Ensure that all offices comply with local health, safety and environmental regulations.  Form and chair a health and safety committee which will report to the firm’s Management Committee and ensure it meets its statutory obligations.
• Build lasting, trusted relationships with key stakeholders in each location and represent KPMG in all lease and tenancy matters.

Other responsibilities:

• Ensuring appropriate cover of core tasks in times of absence
• Overseeing tenant obligations
• Ensuring insurance coverage is maintained suitable for the sites and in line with occupational risk management
• Ensuring health and safety and occupancy requirements are met and appropriate records maintained
• Ensuring first aid and fire marshal resources are in place to meet the needs of each site
• Initiate and implement ESG changes to support KPMG in meeting environmental targets

Travel to other locations will be required.

About Us

KPMG in the Crown Dependencies has offices located in Guernsey, Jersey and the Isle of Man and is part of KPMG Islands Group, a regional network of over 3,000 professionals across 11 island jurisdictions.

We provide Audit, Tax, and Advisory services to a broad range of clients, particularly in insurance, asset management, and international business.

The Family Office and Private Client (“FOPC”) tax team is specifically looking to recruit a Private Client Tax Manager or Senior Manager who will, ideally, be situated in Guernsey to support the rapid growth of our private client offering. The successful candidate will be a key member of the team and will be heavily involved with the growth of our private client practice and maintaining relationships with our valued clients.

The role: Private Client Tax Manager/Senior Manager

You will report directly to the Head of Family Office and Private Client, with very close interaction with other parts of the wider Tax department. You will be responsible for maintaining a portfolio of private clients including high net worth and ultra-high net worth individuals, and the structures they use to manage their wealth. The focus of this role will be a split between providing tax reporting and compliance services and delivering regular advice to clients within the portfolio. It also includes external-facing responsibilities, with scope to be involved in business development and networking.

Role and Responsibilities:

Primarily, the successful candidate’s duties will include the following:

• Regularly reviewing written tax advice in the form of memos, letters, reports, and email correspondence.
• Managing a diverse portfolio of individual clients and having oversight of the tax reporting cycle for those clients. The successful candidate would manage both the Guernsey and UK tax affairs of our personal clients.
• Developing strong and trusted relationships within the Guernsey fiduciary and private client market including attending business events and hosting training sessions for private client focused topics.
• Preparing proposal and tender documents for new client relationships and new engagements.
• Identifying and supporting business development opportunities, with guidance to help build confidence and develop skills in external networking and client engagement.
• Managing engagement-specific finances including oversight of your own work in progress, billing, cash collection and job budgeting.
• Building strong internal relationships with leadership and management in our other service lines such as international, corporate and AEOI, and also with our business services teams.
• Acting as a central point of contact for communication with the client, able to provide expert advice on the tax implications arising from their affairs.
• Actively keeping up to date with changes in local and international tax matters and assisting with the production of news bulletins for clients.
• Mentoring and coaching junior members of the team, including providing feedback and relevant training.

What we can offer you:

• A competitive remuneration package that is commensurate with qualifications and experience
• Hybrid working conditions with an open-door policy as well as opportunities for secondments abroad
• A work-life balance with an emphasis on promoting health and wellbeing
• Flexible vacation scheme
• Medical and pension schemes
• A well established and active corporate social responsibility program

​Change extends your horizons. It gives you a fresh perspective and the opportunity to learn from others. KPMG **will **ensure you broaden your horizons.

About the Role

We are seeking a skilled and versatile Mechanical & Electrical (M&E) Project Engineer to join our expanding facilities services team in the Isle of Man. This is a rare opportunity to take ownership of the full design, quoting, and project delivery lifecycle for both mechanical and electrical building services systems.

The successful candidate will be based in the UK and willing to relocate to the Isle of Man. You’ll play a critical role in ensuring efficient, compliant, and high-quality delivery of commercial and residential M&E installations from design through to commissioning.

Key Responsibilities

• Design and specify both mechanical (HVAC, plumbing) and electrical (lighting, power, containment) systems
• Prepare accurate costings, quotations, and tender packages for M&E works
• Manage full M&E project lifecycle including procurement, scheduling, and subcontractor oversight
• Conduct site surveys and develop detailed scope of works
• Liaise with suppliers, clients, consultants, and internal teams to ensure successful delivery
• Ensure all designs comply with relevant UK regulations and Isle of Man standards
• Coordinate and manage installation teams and oversee commissioning
• Prepare all associated documentation, including O&M manuals and handover packs

What we Offer

• Full relocation support to the Isle of Man
• Competitive salary and performance-related bonus scheme
• Isle of Man tax advantages (standard 20% income tax)
• Company vehicle, pension scheme, and CPD support
• High level of autonomy and clear progression path in a growing company

At Prospero Group, we’re on the lookout for passionate and skilled electricians who are ready to make a real impact! If you’re seeking a fresh challenge in a dynamic and supportive environment, this is the perfect opportunity for you.

What you’ll be doing

• Carry out Planned Preventative Maintenance (PPM) as per set schedules.
• React promptly and effectively to maintenance issues, ensuring top-notch service and safety.
• Conduct thorough technical surveys and provide accurate costings for various works.
• Diagnose and resolve faults related to PPM or reactive maintenance with precision.

About Us

Our team collaborates with some of the largest remote gambling operators globally to ensure they operate efficiently and in compliance with regulations, thereby minimising corporate risk and safeguarding players. Over the past decade, we have established a leading market position in key jurisdictions by evolving, maturing, and growing alongside the market, embracing the entrepreneurial spirit of this dynamic sector.

About the Role

As we continue to identify opportunities to expand our offering and client base, we are looking for an experienced eGaming compliance individual to support our gaming team and provide professional-level regulatory compliance work that underpins our key services.

As an AML Compliance Manager, you will work within our Managed Services environment, assisting a portfolio of gaming clients and overseeing a variety of licensing, regulatory, monitoring, and compliance matters. You will be instrumental in the development and management of cutting-edge compliance concepts and frameworks to ensure our services remain at the forefront of industry standards.

You will be working as part of a team in a busy and growing department where the delivery of high-quality service and proactive solutions is key. You will act as AML Officer (MLRO, DMLRO and/or AML/CFT Compliance Officer) for a portfolio of clients, supported by an experienced team of compliance professionals.

Within the role, you will also have the opportunity to:

• Further your professional experience through exposure to novel business models and new products across multiple jurisdictions.
• Assist in the design and implementation of bespoke AML/CFT/CPF risk frameworks across a variety of eGaming business models.
• Work with clients to develop AML/CFT/CPF reporting and monitoring systems in order to comply with the relevant codes.
• Manage client relationships and expectations by way of support on various compliance challenges that they may encounter and meet their needs with pragmatic solutions.
• Work closely with our Licensing and Corporate Governance teams to ensure a seamless delivery of both consultancy and managed services, ensuring our clients receive best-in-class regulatory compliance management.
• Support a variety of business initiatives and tailor both internal and client Policies, Procedures, and guidance documents while contributing to comprehensive Compliance Monitoring Plans to ensure processes are implemented, maintained and tested in accordance with regulations.

About The Role

As a Trust Officer, you will work within our Trust Department to service a busy international client portfolio. You will work closely with the team to provide high quality support to clients through general trust and company administration, payment processing and compliance-related duties. You will be exposed to all areas of trust and company administration and client service, as well as learning from experts in other areas of the business to provide integrated solutions across the Group.

Your duties will include:

• Build and maintain strong client relationships by acting as a point of contact, meeting their needs with insightful and bespoke solutions
• Undertake new business administration duties including client acceptance, compliance requirements, and trust documentation
• Liaise with stakeholders to assist with developments and work with various divisions across the Group to support the clients’ requirements
• Maintain and develop banking relationships to ensure a smooth onboarding experience for both the clients and the banks
• Assist with administering the trust and companies for clients within the team portfolio
• Communicate with clients and internal departments to assist with compliance and corporate governance processes

What I love about my job

"Suntera considered my role and long-term professional journey and gave me the opportunity to study whilst working. With support from my manager and the wider team, I achieved my STEP-certified qualification and earned the STEP Isle of Man award with the highest marks. Suntera provided me with training opportunities and is committed to creating an environment where all employees can grow and hone their skills."

Jake Kelly

Trust Manager, Private Wealth

About The Role.

As a Senior Administrator, you will work within our Corporate Services department on a specialised team that manages our limited companies to provide an accurate and efficient service to a busy international client portfolio. You will be exposed to all areas of international company management and client service, as well as learning from experts in other areas of the business to provide integrated solutions across the Group.

Your duties will include:

• Manage strong client relationships by acting as a point of contact and meeting their needs and day-to-day administration queries with insightful and bespoke solutions.
• Arrange incorporation of new companies and sell companies to clients as well as process transfers in/out and liquidations.
• Liaise with stakeholders to manage developments and work with various divisions across the Group to support the clients’ requirements.
• Assist with administering companies for clients within the team portfolio.
• Liaise with clients and internal departments to assist with compliance and corporate governance processes.

What I love about my job

"Suntera considered my role and long-term professional journey and gave me the opportunity to study whilst working. With support from my manager and the wider team, I achieved my STEP-certified qualification and earned the STEP Isle of Man award with the highest marks. Suntera provided me with training opportunities and is committed to creating an environment where all employees can grow and hone their skills."

Jake Kelly

Trust Manager, Private Wealth

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Building Fabrics Engineer or Joiner to join our dynamic Isle of Man team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Permanent
• Full Time

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Relocation package (where applicable)
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced HVAC Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Plumber to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Gas Boiler Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

To support the continued growth of Boston’s business, we are seeking to further expand our Fiduciary Management and Administration team in the Isle of Man office.

The role is for a full-time Senior Administrator to deal with all aspects of administration relating to corporate and trust structures.

Some of the day-to-day duties will include:

• Manage client relationships with guidance from an Engagement Lead or Lead Director
• Use best judgement to highlight and report significant matters that require the attention of the Lead Director and/or the Board
• Ensure the effective and efficient day to day management of client relationships
• Provide an ongoing and consistent high level of technical support to Senior Managers and Leads alike – focusing sharply on best practice
• Control work in progress, billing and debtor management in line with the company’s procedures and targets

Applicants with a minimum of 3 years’ experience and having attained, or working towards a relevant professional qualification, are preferred.

If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com

We are always on the lookout for talent!

Even if we don't have specific vacancies, we'd love to talk to you.

You might be an experienced analyst, project manager, programmer, developer or designer looking for a new challenge.

But even if you think you don't have the right skills or experience, let's talk anyway. We offer internships, apprenticeships and placements from time to time and we're committed to helping  people get a start in technology careers.

For further information please email hr@pdms.com.

If you wish to apply speculatively, please apply in this form, or if you're looking for contract work, why not join our Talent Network.

PDMS is an equal opportunities employer.

Simcocks are seeking a corporate & commercial advocate to join their team.

The ideal candidate will possess a minimum of 2 years’ PQE, and will have experience in general corporate, acquisition and banking & finance matters in the Isle of Man.

This is an excellent opportunity to join a highly regarded firm on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners.

The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a well regarded international financial centre at a law firm that promotes a good work/life balance.

If you would like to discuss this opportunity further, please contact Alex Spencer via email on aspencer@simcocks.com. We look forward to hearing from you.

Simcocks Advocates are seeking an experienced Litigation Lawyer to join their team. The ideal candidate will possess experience in:

• Appearing in court
• Cross jurisdictional and trust litigation, as well as contract and tort based claims
• Judicial reviews
• Injunctions
• Public law litigation
• Civil and commercial litigation

The position would suit a Lawyer with a minimum of 3 years PQE, and an individual who sets high standards and has exceptional communication skills. The successful candidate should also demonstrate a collaborative approach to working within a team.

This is an excellent opportunity for an experienced Litigation Lawyer to join one of the top three law firms on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners. We have an international clientele, with commercial interests in the Isle of Man, providing varied and interesting caseloads.

The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a highly regarded offshore jurisdiction and at a law practice that promotes a good work/life balance.

If you would like to discuss this opportunity further, please contact Nicola Quayle, our HR Consultant via email on nquayle@simcocks.com. We look forward to hearing from you.

For more information on the Isle of Man, and choosing the Island as a new home for you and your family visit here or take a look at these 5 Reasons to Relocate to the Isle of Man.

To support the continued growth of Boston’s business, we have an excellent opportunity for two ambitious and self-motivated tax specialists to join our tax team in the Isle of Man as a Tax Manager and Senior Tax Administrator.

Boston is a leading fiduciary services provider, and our dedicated tax team have detailed knowledge of international fiscal and regulatory environments working closely with professional advisers to provide a quality, bespoke services to our clients.

Tax Manager

• Oversee the production of timely statutory returns
• Manage and monitor developments in IOM, UK, and international tax regimes to ensure compliance
• Provide support and guidance in tax matters to the wider Boston team
• Manage the filing of file personal, trust, and corporation tax and VAT returns for clients, ensuring accuracy and timeliness of submissions
• Liaise with fiscal authorities where required
• Fulfil complex technical duties with precision
• Respond to ad hoc tax queries from internal and external parties, including trustees, directors, and clients
• Manage Boston’s tax provisioning and payment activities

A minimum of five years’ experience in a tax services environment and a professional qualification such as CTA, ACCA or similar would be an advantage.

If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com.

To support the continued growth of Boston’s business, we have an excellent opportunity for two ambitious and self-motivated tax specialists to join our tax team in the Isle of Man as a Tax Manager and Senior Tax Administrator.

Boston is a leading fiduciary services provider, and our dedicated tax team have detailed knowledge of international fiscal and regulatory environments working closely with professional advisers to provide a quality, bespoke services to our clients.

Senior Tax Administrator

• Produce timely statutory returns
• Monitor developments in IOM, UK, and international tax regimes to ensure compliance
• Provide support and guidance in tax matters to the wider Boston team
• File personal, trust, and corporation tax and VAT returns for IOM and UK clients, ensuring accuracy and timeliness of submissions
• Liaise with fiscal authorities where required
• Fulfil complex technical duties with precision
• Respond to ad hoc tax queries from internal and external parties, including trustees, directors, and clients.

A minimum of three years’ experience in a tax services environment and a professional qualification such as CTA, ATT or similar would be an advantage.

If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com.

At MAC, we foster a culture of innovation, celebrate dynamic thinking and always put our customers first.

We are always keen to hear from talented individuals

We’re a growing company, committed to delivering excellence for our customers. At MAC, we pride ourselves on employing experts in the sector, nurturing our team and providing a great environment for our team. mes for people and business.

If you like the sound of MAC, and think you could see yourself as part of our team, we would love to hear from you.

Our Mission

We are determined to deliver results for our clients, each other, and the company. We are passionate about shaping decisions for the better, supporting the needs of our clients and how we make a difference on the Island.

Our Vision

To be the Island’s ‘go to’ provider for employee benefits, financial advice, and corporate insurance.

Our Values

We leverage teamwork, collaboration, trust, and respect to bring forth the best of our firms. We go above and beyond for our clients to serve them with integrity, fully understand their needs and exceed their expectations.