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About the Role

As a Support Engineer, you will play a crucial role in delivering comprehensive support across multiple sites, focusing on Microsoft OS support, Citrix and Office 365. This dynamic role demands robust technical skills, including expertise in Microsoft Server administration, coupled with a genuine passion for IT support. The ideal candidate should be open to on-site visits, possess excellent communication skills, and be willing to travel to other offices as required.

What we expect

• Bring experience in Microsoft Server administration.
• Strong 1st and 2nd line support experience is essential.
• Demonstrate a passion for IT support and the ability to thrive in a dynamic, multi-site environment.
• Minimum of 3 years of experience in IT support roles.
• Skills in Office365 and Intune are required.
• Azure or Hyper-V is highly desired

Areas of Responsibility

• Technical Support: Deliver support across multiple sites, addressing requests from graduate level to Directors.
• Microsoft Server Expertise: Provide expertise in Microsoft Server build, migration, and support.
• Desktop Virtualization: Maintain and support desktop virtualization solutions.
• Technology Proficiency: Proficient in technologies such as AD, Intune, O365, Exchange, and Azure Infrastructure, as well as Azure SAAS apps.
• Virtualization Skills: Strong understanding of virtualization, with expertise in VMware.
• Communication and Collaboration: Demonstrate excellent communication skills to engage with a diverse user base. Collaborate with teams across various locations to provide effective support.
• Passion for IT Support: Exhibit a passion for in-house IT support and continuous learning. Openness to travel to other offices to support additional sites when required.

Job Details

The Customer Assessment Team is responsible for completing a customer risk assessment following a transaction classified as a trigger, this could include a withdrawal request, change in customer details or investing additional funds into the business.

The main purpose of the team is to drive the right outcomes for our customer, increase efficiencies whilst reducing start to end processing times, creating a better experience for both clients and advisers.

The team support the operational teams to ensure that customers are assessed, and all regulatory requirements have been met.

An eye for detail is important, and the ability to provide a high quality service to the operational teams is paramount

Key Responsibilities

Technical

• Drive daily work by monitoring and supporting day to day workflow processing ensuring any client and business partner technical queries are dealt with in a timely manner.
• Completing assigned tasks required for successful and efficient processing of Customer Risk Assessments.
• Facilitating technical training and, where appropriate, the sharing of knowledge
• Support TL/Manager with projects from a technical perspective
• Testing on system enhancements and effecting change as required.
• Completing problem solving activities and, where appropriate, making recommendations for action completion.
• Interpret customer needs, assess requirements, and identify solutions to requests; identify disagreement and brings resolution seeking to integrate the needs of all.

Process Management

• Supporting any business projects and initiatives as required.
• Support/Complete quality checking, provide timely feedback and coach other members of the team.
• Support TL with driving continuous improvement and change within the team ensuring a positive atmosphere is maintained.

Self-Management

• At all times behave in a manner which supports a culture of high performance, empowerment, accountability, and professionalism
• To be responsible and accountable for your own personal developments i.e. to prepare and actively operate personal training and development plans.
• Broaden knowledge within own team but also across business functions, to support with more technical queries, quality sampling and training

Teamwork

• Promote teamwork while provided timely feedback and supporting with coaching others.
• Acts as a resource for colleagues with less experience.

Purpose of the Role

The Enterprise Account Manager will take ownership of high-value inbound enterprise opportunities, converting them into long-term strategic contracts that drive sustainable growth. This is a senior, commercially driven role requiring credibility at executive level, strong technical understanding and exceptional presentation skills.

The role holder will elevate enterprise-level conversations, confidently present plan.com’s technology solutions, including delivering studio-based and in-person demonstrations, and lead complex negotiations with maturity and commercial sharpness. Operating calmly under pressure, they will be able to think on their feet, command a room and build credibility quickly with senior decision makers.

As a visible ambassador of the plan.com brand, the Enterprise Account Manager will protect and enhance the company’s reputation while working closely with in-house technology teams to deliver compelling, technically sound solutions. The role will also play a key part in shaping and building the foundations of a future Enterprise acquisition function, making it a high-impact position within a scaling business.

Main Duties and Responsibilities

Enterprise Lead Ownership

• Own and progress high-value inbound enterprise opportunities from qualification to close
• Analyse complex commercial and technical requirements to shape tailored solutions
• Lead senior-level negotiations to secure long-term strategic contracts

Technology & Solution Presentation

• Deliver commercially-focused demonstrations of plan.com’s portal and technology solutions
• Present confidently in-person, on-camera and in studio environments
• Translate technical capability into clear business value for enterprise stakeholders

Commercial Strategy & Growth

• Structure complex proposals and pricing models aligned with client requirements
• Protect margin while maximising contract value and long-term revenue
• Identify and secure upsell and cross-sell opportunities within enterprise accounts

Cross-Functional Collaboration

• Partner with in-house technical teams to scope and deliver bespoke solutions
• Act as the commercial lead and primary interface between clients and delivery teams
• Ensure alignment between commercial commitments and technical delivery

Enterprise Function Development

• Contribute to the design and evolution of the Enterprise acquisition function
• Support future recruitment, onboarding and mentoring as the team expands

The successful candidate will be responsible for the preparation of trust and company financial statements and bookkeeping records for a portfolio of trust and corporate clients together with the year end preparation of financial statements for the Abacus group. The role also has day-to-day responsibility for managing and overseeing the Client Accounting Team, ensuring work is delivered to a high technical standard, within agreed deadlines, and in accordance with regulatory and professional requirements.

The opportunity:

Join our Assurance Team within Integrated Benefits International and play a key role in supporting our regulatory reporting and project delivery.

This role offers real autonomy and influence, working within a small and collaborative team. You’ll partner with a wide range of stakeholders across the business, giving you opportunities to learn, grow, and make a meaningful impact.

What you’ll do

• Drive operational efficiency to support service development and help deliver unit cost targets that create value for our customers.
• Provide Subject Matter Expert (SME) support for key projects and oversee the successful delivery of scheme‑level changes within the corporate team.
• Act as SME for annual defined reporting requirements, ensuring timely and accurate completion.

Key responsibilities

• Ensure controls are adhered to and appropriately evidenced, recommending improvements where needed.
• Support Group Audit and Compliance Monitoring Reviews, including progressing any assigned actions.
• Support the completion of the annual AEI reporting, including lessons learned and procedural updates.
• Contribute to the delivery of annual statistical returns and regulatory domestic reporting.
• Oversee and project‑manage customer plan changes (e.g., investment changes, plan structure adjustments).
• Provide SME input on operational oversight, governance, and controls across projects and transformation programmes.
• Represent Corporate in conceptualisation, change assessment, and project forums.
• Oversee the delivery of process‑only changes to ensure they meet customer service and quality control standards.

About the Role

As a Support Engineer, you will play a crucial role in delivering comprehensive support across multiple sites, focusing on Intune, Virtual Desktops and Microsoft OS support. This dynamic role demands robust technical skills, including expertise in VMware and Microsoft Server administration, coupled with a genuine passion for IT support. The ideal candidate should be open to on-site visits, possess excellent communication skills, and be willing to travel to other offices as required.

What we expect

• Bring experience in Microsoft Server administration and VMware technologies.
• Strong 1st and 2nd line support experience is essential.
• Demonstrate a passion for IT support and the ability to thrive in a dynamic, multi-site environment.
• Minimum of 3 years of experience in IT support roles.
• Excellent deployment and management Intune are required.
• Any experience with Azure or Hyper-V is appreciated but not necessary.

Areas of Responsibility

• Technical Support: Deliver support across multiple sites, addressing requests from graduate level to Directors.
• Microsoft Server skills: Provide help and support in Microsoft Server build, migration, and support.
• Desktop Virtualization: Maintain and support desktop virtualization solutions.
• Backup Skills: Support and troubleshoot Backup technologies.
• Communication and Collaboration: Demonstrate excellent communication skills to engage with a diverse user base. Collaborate with teams across various locations to provide effective support.
• Passion for IT Support: Exhibit a passion for in-house IT support and continuous learning. Openness to travel to other offices to support additional sites when required.

To manage an allocated portfolio of corporate clients within the Standard Bank Offshore, Business and Commercial Banking (BCB) segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue targets and providing required guidance to the team.

Key Outputs:

• Act as a senior point of escalation for sales matters and urgent resolution of incidents, to ensure smooth day to day operations.
• Contribute towards the formulation of the BCB business and distribution strategy, in line with overall BCB objectives and the offshore strategy.
• Engagement Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that are effective, pragmatic, and risk appropriate.
• Enhance profitability by identifying and sourcing new business opportunities, leveraging new and existing relationships for proactive cross selling of bank’s products and services, while ensuring that all new business meets the Bank's appetite at the time of on-boarding.
• Ensure an exceptional level of service is provided to clients by owning customer issues, keeping customers informed, and ensuring all their requirements are met timeously and transactions processed efficiently, while adhering to the Standard Bank customer service and customer experience standards.

We have a great opportunity for an experienced Client Accountant to join our Client Accounting Team in the Isle of Man.

The successful candidate will be responsible for all elements of accounting for an allocated portfolio of property holding and investment structures to financial statement level and should be able to:

• Prepare statutory financial statements using appropriate accounting standards and within agreed timescales
• Prepare quarterly management accounts to strict deadlines
• Ensure that service standards and company policies/procedures are adhered to
• Assist members of the accounts team on any other ad-hoc projects
• Provide support to Client Administrators on accounting and taxation issues
• Liaise with client entity auditors, property managers and tax advisors where applicable
• Use judgement to highlight and report significant matters that require attention by senior management.

As a File Reviewer, you will play an important role in supporting our client service teams across the Group. Working closely with the team, you will assist in achieving required regulatory and industry standards by preparing, carrying out, and monitoring an ongoing review programme.

This position provides a strong foundation for career development and is a valuable opportunity to enhance your professional skillset, broadening your understanding of compliance and administrative practices within a supportive and collaborative environment.

Your duties will include:

• Complete administrative tasks such as preparing, scanning and filing client agreements within set timescales
• Maintain and update client databases with support from senior team members as required
• Ensure appropriate forms and supporting documents have been received and filed in accordance with internal procedures
• Support the File Review Manager and Client Managers with regular updates
• Attend relevant internal and external training as required to build your knowledge and understanding
• Provide general support to the wider team and contribute to projects or ad-hoc tasks as and when required

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

As a member of the Isle of Man Compliance team, you will promote good compliance standards across the office by ensuring regulatory and financial crime regulations as well as Group compliance standards are adhered to. Your main focus will be the Compliance Monitoring Plan but the role will also involve assisting with wider compliance tasks to support continued development within the compliance environment. You may also be asked to provide support within the Isle of Man Compliance team or the wider Group, as required and dependent on experience.

Your duties will include:

• Working collaboratively with the Isle of Man Compliance team, ensuring timely delivery of all tasks.
• Undertaking compliance monitoring, according to the Compliance Monitoring Plan (CMP) for allocated operating entity, including:
  • Identifying any non-compliance with regulatory requirements, through CMP testing
  • Agreeing suitable action to be taken based on findings
  • Ensuring agreed actions are tracked though to completion
  • Producing CMP Reports of testing undertaken, action progress and completion
• Maintaining Compliance Registers for allocated operating entity, including breaches and pricing errors (if applicable), complaints, conflicts of interest, regulatory returns calendar and others as required.
• Providing advice to the business in relation to regulatory requirements, including policy, procedures and any changes. Ensuring any queries are responded to promptly.
• Preparing reports, including Compliance Reports to the Board, ensuring awareness of horizon scanning events, policy and procedure reviews, updates and approvals, and completion of returns (external reporting), as required.
• Assisting with horizon scanning, identifying relevant regulatory updates, and facilitating change through to implementation, in co-ordination with the manager responsible:
  • Identify and analyse regulatory changes and developments and undertake impact assessments
  • Prepare an action plan, in conjunction with relevant stakeholders, ensuring this is followed through to completion
  • Prepare reports on action plan implementation and progress
• Assisting with ensuring compliance policies and procedures are reviewed and updated as required in accordance with the review frequency set:
  • Identify updates from business processes or horizon scanning
  • Update policy / procedure, with input from relevant stakeholders
  • Prepare draft of updated policy / procedures
  • Track and manage updates through approval and completion
  • Keep policy / procedure review register up to date
• Promoting a positive compliance culture across the Isle of Man office and embracing changes as a path to development.
• Working closely with the Compliance Managers / Senior Managers to support improvements and best practices.

As a Resilience Officer, you will support the Risk team in strengthening operational resilience and privacy compliance across Suntera Global. You will help maintain Business Continuity Plans, coordinate Business Impact Analysis, support Third Party Risk Assessments and contribute to Data Protection and Information Governance activities. You will also have the opportunity to work across multiple jurisdictions, gain exposure to varied regulatory expectations and build a strong foundation in Risk, Resilience and Data Protection.

This is a broad and varied role suited to a recent graduate or individual at the start of their professional journey, who is keen to learn how resilience and good governance work in practice. You will have the opportunity to explore different specialist areas, build confidence and discover what you enjoy most while being supported and mentored by a knowledgeable and dedicated team. We will provide structured guidance, regular check-ins, and practical training so you are supported as you learn and we will work with you to create a development plan that fits your strengths and career ambitions.

Your duties will include:

• Implement, maintain and support testing of Business Continuity Plans (BCPs), including annual review cycles and supporting documentation
• Support third party risk assessments, including resilience and information security due diligence and tracking remediation
• Support breach management, including incident logging, monitoring resolution and drafting regulator notifications under supervision
• Coordinate and develop Business Impact Analysis (BIA) activities, including workshop support, documentation and tracking of outcomes
• Assist with maintaining data protection registrations, data mapping and records of processing activities
• Help coordinate and track Data Protection Impact Assessments (DPIAs) for projects and systems, and contribute to information governance policies, audits and committee reporting

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About Us:

Prospero Facilities Services Ltd is a leading facilities management company delivering high-quality solutions across the Channel Islands and Isle of Man. We specialise in hard and soft services, providing clients with tailored, professional, and reliable support. As we continue to expand, we are looking for a proactive Quantity Surveyor / Project Manager to join our team and represent Prospero across these regions.

The Role:

As a Quantity Surveyor & Project Manager, you will play a key role in delivering construction, M&E, and maintenance projects efficiently, on time, and within budget. You will act as the face of Prospero in your assigned region, building strong relationships with clients, contractors, and suppliers.

Key Responsibilities:

• Manage and oversee projects from inception to completion, ensuring timelines, quality, and budgets are met.
• Prepare cost estimates, bills of quantities, and manage financial control of projects.
• Conduct site inspections, monitor progress, and proactively resolve any issues.
• Negotiate and manage contracts with suppliers and subcontractors.
• Provide regular reporting to senior management on project status, risks, and opportunities.
• Ensure compliance with health & safety, quality, and regulatory standards.
• Represent Prospero professionally to clients and stakeholders, maintaining strong relationships.

Requirements:

• Proven experience as a Quantity Surveyor, Project Manager, or in a similar role within facilities management, construction, or FM services.
• Strong knowledge of cost management, procurement, and contract administration.
• Good understanding of Mechanical & Electrical (M&E) systems and services.
• Excellent organisational, communication, and negotiation skills.
• Ability to manage multiple projects simultaneously and work independently.
• Familiarity with Isle of Man, Jersey, or Guernsey construction standards is desirable.
• Relevant professional qualification (RICS, CIOB, or equivalent) is advantageous.

What We Offer:

• Competitive salary and benefits package.
• Flexible location within the Channel Islands or Isle of Man.
• A supportive and dynamic team environment.
• Opportunity to lead and develop projects across multiple regions.

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To provide general administrative support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.

Key Outputs:

• Address client’s queries/requests timeously, monitoring their progress to ensure they are resolved/addressed by acting as a liaison between clients and internal departments and providing accurate and timely administrative support to relationship managers, to provide seamless experience to clients.
• Ensure accurate information is loaded onto the system and provided to the Manager or others in the team when need be or upon request.
• Follow all relevant departmental policies, processes, standard operating procedures, service levels and instructions so that work is carried out in a controlled and consistent manner while ensuring compliance with applicable regulations and legislation.
• Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that are effective, pragmatic, and risk appropriate.
• Liaise with other internal business areas to ensure the timely processing of all transactions so as to provide the highest levels of service to clients.

About the Role

We are looking for a reliable and detail-oriented Commercial Kitchen Extraction Cleaner to join our team.

This role involves the cleaning and maintenance of commercial kitchen extraction systems, including canopy hoods, ductwork, and exhaust fans. The ideal candidate will ensure compliance with hygiene, fire safety, and environmental standards by delivering high-quality cleaning services in commercial kitchens such as restaurants, hotels and other food production sites.

Key Responsibilities

• Deep clean commercial kitchen extraction systems including hoods, ducts and fans
• Remove grease, oil and other contaminants from all parts of the extraction system
• Conduct pre- and post-clean inspections, take photographs and complete reports
• Follow detailed health and safety procedures, especially related to fire risk and confined space entry
• Use cleaning chemicals, steam cleaners, scrapers, and power tools safely and effectively
• Maintain compliance with TR19® guidelines
• Work during off-peak hours (often nights or weekends) to minimise business disruption
• Keep equipment clean, organised and in working order
• Report any damage, deficiencies or safety concerns to management
• Maintain clear communication with team members, site contacts and supervisors
• Prepare all associated documentation, including O&M manuals and handover packs

Requirements

• Previous experience in extraction/duct cleaning is desirable but not essential
• Understanding of kitchen extraction systems and associated risks
• TR19® or BESA certification is a plus (or willingness to obtain)
• Experience of using jet washing equipment as well as steam cleaners (training can be given)
• Physically fit; able to work in tight spaces, at height and working in various locations
• Full IOM/UK driving licence
• Strong attention to detail and ability to follow instructions
• Professional attitude and respect for client premises

About Us

Prospero Facilities Services Ltd has been a trusted offshore provider of mechanical and electrical services for over 20 years. With established operations across the Isle of Man, Jersey, Guernsey, and Gibraltar, we deliver expert solutions to a diverse portfolio of commercial and industrial clients

About the role

Our Helpdesk Team is the heartbeat of our operations, ensuring seamless communication between clients and engineers. As a Service Coordinator, you’ll play a pivotal role in delivering a best-in-class service while supporting our Engineering Teams in providing reactive and planned maintenance solutions.

Key responsibilities

• Manage communications – Handle incoming calls and emails, liaising with clients and engineers.
• Schedule maintenance – Coordinate planned and reactive maintenance jobs efficiently.
• Work order management – Create, track, and close work orders in internal and external CAFM systems.
• Process work reports – Prepare, analyse, and distribute job reports and paperwork.
• Support business operations – Progress quotes, orders, and other admin tasks as needed.
• Ensure compliance – Maintain awareness of SLAs, KPIs, and risk management best practices.

Essential skills

• Strong IT proficiency, including MS Word, Excel, Outlook, and database management.
• Excellent attention to detail and data-handling abilities.
• Strong communication skills (phone, email, and face-to-face).
• A proactive approach to learning new systems and processes.

Desirable skills

• Industry experience in facilities management or a related field
• Previous Health and Safety training or awareness

What we offer

• Competitive salary
• Supportive and professional working environment
• Voluntary pension scheme
• Private Healthcare
• Prospero Group supports continued training and long-term professional development opportunities

Join Our Market-Leading Corporate Team

We are looking for talented corporate lawyers to join our pre-eminent corporate practice. We are expanding our Team so are looking to speak with dynamic and driven corporate lawyers across all grades from Associate or Senior Associate level.

Our team is consistently recognised in leading legal directories and trusted by an exceptional client base, advising on some of the most complex, high-profile and innovative transactions in the market. You will work closely with Partners who are leaders in their field, alongside ambitious, collaborative colleagues, in an environment that values technical excellence, commercial insight and teamwork.

This is an outstanding opportunity for a lawyer who wants to develop their career within a top-tier corporate team, gain exposure to premium work, and play a meaningful role in shaping client outcomes.

If you are a driven corporate lawyer looking for your next challenge, we would love to hear from you.

Are you passionate about delivering exceptional client service in the private wealth sector? We’re looking for an Assistant Manager to join our fast-paced and collaborative team. If you thrive in a dynamic environment, enjoy solving problems, and are ready to make a real impact—this is your opportunity to grow with a trusted industry leader.

What You'll Do

• Support the day-to-day management of private wealth structures, ensuring accurate and efficient administration.
• Build and maintain strong client relationships by understanding their needs and delivering tailored solutions.
• Collaborate with internal teams to ensure service delivery aligns with company policies, procedures, and regulatory requirements.
• Mentor and support junior team members, fostering a culture of knowledge sharing and continuous improvement.
• Identify risks or concerns, using sound judgement to escalate and report in a timely and responsible manner.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benesfits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
• Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

What you’ll do

• Perform a wide variety of Trust administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base.
• Provide a high level of quality internal and external client service and the accurate and timely provision of financial administration services.
• Actively support the Senior Management Team with the day-to-day administration of private client portfolios in accordance with the Company’s policies and procedures.
• Assist Senior Management Team where required.

What we offer

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: additional social benesfits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
• Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

• Job Title – Hard Services Operations Manager
• Reports to – Managing Director
• Location – Sailmaker House, Carrs Lane, Tromode, Isle of Man
• Hours of Work – Monday to Friday 08:30 to 17:30
• Renumeration – Competitive salary, Aviva pension, BUPA health insurance

Primary purpose of role

The Hard Services Operations Manager will be responsible for managing a team of service coordinators and tradesmen, including air conditioning technicians, plumbers, electricians, and other skilled professionals. This role will oversee the delivery of all hard facilities management services, ensuring compliance, safety, quality, and efficiency in all aspects of service delivery. The ideal candidate will possess strong leadership, technical expertise, and operational management skills to drive performance and maintain the highest standards of service.

Key responsibilities

• Team Management: Lead, manage, and develop a team of service coordinators and skilled tradesmen, ensuring efficient scheduling, task allocation, and resource utilization.
• Service Delivery: Oversee and coordinate all hard services, including HVAC, plumbing, electrical maintenance, and repairs, ensuring high standards of workmanship and customer satisfaction.
• Operational Planning: Develop and implement operational plans to ensure effective service delivery, meet contractual obligations, and achieve key performance indicators (KPIs).
• Compliance and Safety: Ensure all work is carried out in compliance with relevant health and safety regulations, company policies, and industry standards; promote a strong culture of safety across all operations.
• Quality Assurance: Monitor and evaluate the quality of services provided, implementing continuous improvement initiatives to enhance service standards and client satisfaction.
• Client Relationship Management: Serve as the primary point of contact for clients regarding hard services, addressing any issues or concerns promptly and effectively.
• Budget Management: Assist in managing budgets for hard services, ensuring cost-effective solutions, minimizing waste, and controlling expenses.
• Performance Monitoring: Track and analyse team performance, productivity, and service quality; provide regular reports to senior management and implement corrective actions as needed.
• Maintenance Planning: Develop and oversee preventive and corrective maintenance schedules to maximize equipment uptime and longevity.
• Supplier and Contractor Management: Manage relationships with external suppliers and contractors, ensuring high-quality service delivery and cost-effectiveness.
• Technical Support: Provide technical guidance and support to the team, troubleshooting complex issues and ensuring timely resolution of problems.

Knowledge

• Strong understanding of hard facilities management services, including HVAC, plumbing, electrical systems, and general building maintenance.
• Knowledge of health and safety regulations, compliance standards, and best practices within facilities management.
• Familiarity with budget management, cost control, and resource allocation.

About us

Prospero Group is a leading provider of integrated facilities and building services across the Isle of Man and beyond. With strong expansion plans underway, this is an opportunity to join a forward-thinking team where your expertise and initiative will make a lasting impact.

About the role

We are looking for a reliable and detail-oriented Commercial Kitchen Extraction Cleaner to join our team.

This role involves the cleaning and maintenance of commercial kitchen extraction systems, including canopy hoods, ductwork, and exhaust fans. The ideal candidate will ensure compliance with hygiene, fire safety, and environmental standards by delivering high-quality cleaning services in commercial kitchens such as restaurants, hotels and other food production sites.

Key responsibilities

• Deep clean commercial kitchen extraction systems including hoods, ducts and fans
• Remove grease, oil and other contaminants from all parts of the extraction system
• Conduct pre- and post-clean inspections, take photographs and complete reports
• Follow detailed health and safety procedures, especially related to fire risk and confined space entry
• Use cleaning chemicals, steam cleaners, scrapers, and power tools safely and effectively
• Maintain compliance with TR19® guidelines
• Work during off-peak hours (often nights or weekends) to minimise business disruption
• Keep equipment clean, organised and in working order
• Report any damage, deficiencies or safety concerns to management
• Maintain clear communication with team members, site contacts and supervisors
• Prepare all associated documentation, including O&M manuals and handover packs

What we offer

• Competitive salary
• Company vehicle
• Pension scheme subject to qualifying criteria
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities.

About us

Prospero Group is a leading provider of integrated facilities, building services, and specialist contracting solutions across the Isle of Man and beyond. With strong expansion plans underway, our Fire Stop division plays a key role in delivering accredited, compliant, and high-quality fire stopping services to commercial clients. This is your opportunity to lead a growing specialist area and make a lasting impact on our business.

About the role

We are seeking an experienced and commercially minded Fire Stop Division Manager to lead, develop, and grow our fire stopping and passive fire protection services on the Isle of Man. This is a unique opportunity to take ownership of a specialist division within the Prospero Group, managing both operational delivery and business development to expand our client base and service offering.

The successful candidate will oversee all aspects of the division, from compliance and project management to client engagement and promotion, ensuring that every project meets the highest safety, quality, and regulatory standards.

Key responsibilities

• Lead and manage the Fire Stop division’s day-to-day operations, including fire stopping, fire damper testing, fire door inspections, smoke vent checks, and remedial works.
• Plan, coordinate, and deliver projects from initial survey through to completion, ensuring compliance with statutory regulations and industry accreditations (FIRAS, IFC, BM Trada, etc.)
• Promote the division’s services to commercial property owners, facilities managers, developers, and contractors across the Isle of Man.
• Prepare quotations, proposals, and tenders, and follow up to secure new business.
• Maintain strong client relationships and act as the primary point of contact for all Fire Stop projects.
• Oversee health and safety compliance, including the preparation of risk assessments and method statements.
• Recruit, train, and manage division staff to ensure a high standard of technical expertise and service delivery.
• Manage budgets, forecasts, and performance reporting, ensuring profitability and sustainable growth.

What we offer

• Competitive salary with performance-related bonus scheme.
• Company pension scheme.
• High level of autonomy to shape and grow the division.
• Clear career progression within a growing business.

We offer ICAEW or ACCA training contracts to motivated students who want to start a career where they can have a positive impact on their community whilst developing deep expertise and working with industry leaders.

As an audit trainee you will support engagement leaders by providing administrative and investigative support to ensure effective delivery of assignments in-line with client, statutory, legal and KPMG methodology.

You will be given formal structured professional study support, receive rewards as you pass exams and be exposed to industry leaders as you develop deep expertise of our Financial Services clients.

As an audit trainee you will be responsible for:

• Delivering timely work with a focus on quality and efficiency
• Developing and maintaining effective relationships with all colleagues and clients
• Developing and understanding internal and external processes and procedures
• Proactively seeking feedback and opportunity to reflect upon tasks performed
• Applying the knowledge gained through professional studies to work completed

The advantages of growing your career with KPMG in the Crown Dependencies

• Direct access to leadership from your first day
• Rapid career progression for excellent performers
• Growing opportunities to advance in non-standard career routes as we continue to meet our ambitious growth targets
• Exposure to industry leaders in a Financial Services centre of excellence
• Thriving social networks
• Scenic island locations with little to no commuting time
• Safe, friendly communities

We offer ATT/CTA, ICAEW or ACCA training contracts to motivated students who want to start a career where they can have a positive impact on their community whilst developing deep expertise and working with industry leaders.

As a consultant you will support engagement leaders by providing administrative and investigative support to ensure effective delivery of assignments in-line with client, statutory, legal and KPMG methodology.

You will be given formal structured professional study support, receive rewards as you pass exams and be exposed to industry leaders as you develop deep expertise of our Financial Services clients.

As a tax consultant you will be responsible for:

• Delivering timely work with a focus on quality and efficiency
• Developing and maintaining effective relationships with all colleagues and clients
• Developing and understanding internal and external processes and procedures
• Proactively seeking feedback and opportunity to reflect upon tasks performed
• Applying the knowledge gained through professional studies to work completed

This role is available in any of our three islands: Jersey, Guernsey and Isle of Man.

The advantages of growing your career with KPMG in the Crown Dependencies

• Direct access to leadership from your first day
• Rapid career progression for excellent performers
• Growing opportunities to advance in non-standard career routes as we continue to meet our ambitious growth targets
• Exposure to industry leaders in a Financial Services centre of excellence
• Thriving social networks
• Scenic island locations with little to no commuting time
• Safe, friendly communities

What does this team do?

Audit has a really important role in society, helping to protect the public interest. Accurate financial and corporate reporting is essential for businesses. It means that we are able to hold companies to account, maintain financial stability in the country and protect the consumers who rely on those businesses.

Our team provides independent auditor reports, looking at both the truth and fairness of organisations’ annual financial statements.

We want everyone who joins to feel good about their role, and, as a high-profile audit firm, it’s important for us to achieve a consistent and widely recognised standard of excellence in the quality of our audit work.

The landscape for audit reporting is changing fast and our work continues to evolve. More and more, we’re using intelligent machines to automate and standardise processes, so focus can go on delivering a quality product for businesses.  Enabling you to enjoy real responsibility early in your career.

Our offices in Jersey, Guernsey and the Isle of Man offer something unique; the opportunity to work for a Big Four firm whilst living in a beautiful island setting. Each island has a distinctive atmosphere with vibrant communities and a wide variety of outdoor pursuits on offer. Working in the islands presents the career opportunities found in large cities but with the benefit of short commutes and being able to take full advantage of the temperate climate as well as proximity to the sea, beautiful landscapes and nature.

Our offices may be smaller than some (c.200 colleagues across the three islands) but this doesn’t mean our clients are. The Channel Islands & Isle of Man are home to diverse and thriving financial markets giving you the opportunity to work with high profile, prestigious clients.

We work with organisations of all sizes; from rapidly growing local companies to international private equity and real estate businesses with a global reach. Our broad range of clients means that no day in our Islands’ Audit practice is ever the same.

Our close-knit office community encourages plenty of hands-on experience and the chance to work closely with senior colleagues who invest in your development and career progression from day one.

What skills and academic qualifications do I need?

You’ll need to have obtained or be studying towards at least 104 UCAS points (260 UCAS points pre-2017) for your A levels (or equivalent) to be eligible for this programme.

What kind of work will I do?

People from a wide range of backgrounds can thrive on our inclusive BrightStart Apprenticeship programme. It’s a rewarding leap into the world of professional services that allows you to gain real-world experience while being paid to learn and progress.

By joining us you’ll have the chance to work directly with major organisations, as well as building your skills through our excellent training programme. You’ll deliver quality services that make a real difference to our society.

Early on in your career you’ll be given responsibility for developing people and managing teams, supported by us every step of the way. You’ll get involved with different organisations, helping you to understand how they operate and learning about the economic and industry issues that matter to them. You’ll have the opportunity to think creatively and work together to solve problems. Alongside this you’ll be learning critical skills to quickly adapt and use technology to help future proof your career.

Our Audit business has two core areas:

• Large & Complex Audit which includes listed companies (corporate and financial services), their subsidiaries in the UK and internationally, as well as other public interest entities such as banks, insurers, large private companies and public sector organisations.
• Portfolio Audit which spans a wide range of sectors including private corporates, real estate funds, pension schemes, financial services brokers and investment managers. Portfolio business offers the opportunity to work with privately owned, dynamic, entrepreneurial and high growth businesses.

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our work spaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.  

What’s in it for me?

• You will be joining a world-class training scheme at Deloitte, in a full-time permanent role that gives you a market-leading salary, benefits and endless opportunities. In addition, you will complete a professional qualification that will contribute to developing your career. All of which is driven by our shared sense of purpose:
• We challenge and we rise to the challenge: We want our people to achieve their potential and are committed to making that happen. We offer you an outstanding training scheme, the opportunity to obtain an internationally renowned professional qualification and ongoing investment in your development.
• We include everyone: We are a diverse group of people of the highest calibre and our inclusive culture means everyone’s voice is heard. You‘ll learn from them every day, work in a friendly and supportive team environment, make friends for life, and develop a broad professional network that will serve you well, no matter where your career takes you.
• We do the right thing: We believe our people are at their best when they connect their work to a greater cause. At Deloitte, you’ll find a place where you can be your true self, thrive professionally and personally, and make a shared impact that reaches further and means more.

What does this team do?

Audit has a really important role in society, helping to protect the public interest. Accurate financial and corporate reporting is essential for businesses. It means that we are able to hold companies to account, maintain financial stability in the country and protect the consumers who rely on those businesses.

Our team provides independent auditor reports, looking at both the truth and fairness of organisations’ annual financial statements.

We want everyone who joins to feel good about this role, and, as a well-known audit firm, it’s important for us to achieve excellence in the quality of our audit work.

The landscape for audit reporting is changing fast and our work continues to evolve. More and more, we’re using intelligent machines to automate and standardise processes, so focus can go on delivering a great product for our businesses. A role that enables you to enjoy real responsibility early in your career.

Our offices in Jersey, Guernsey and the Isle of Man offer something unique; the opportunity to work for a Big Four firm whilst living in a beautiful island setting. Each island has a distinctive atmosphere with vibrant communities and a wide variety of outdoor pursuits on offer. Working in the islands presents the career opportunities found in large cities but with the benefit of short commutes and being able to take full advantage of the temperate climate as well as proximity to the sea, beautiful landscapes and nature.

Our offices may be smaller than some (c.200 colleagues across the three islands) but this doesn’t mean our clients are. The Channel Islands and Isle of Man are home to diverse and thriving financial markets giving you the opportunity to work with high profile, prestigious clients.

We work with organisations of all sizes; from rapidly growing local companies to international private equity and real estate businesses with a global reach. Our broad range of clients means that no day in our Islands’ Audit practice is ever the same.

Our close-knit office community encourages plenty of hands-on experience and the chance to work closely with senior colleagues who invest in your development and career progression from day one.

What skills and academic qualifications do I need?

You’ll need to have obtained or be studying towards a minimum 2:1 in any degree discipline and have graduated by September 2026 for the Autumn 2026 intake.

What kind of work will I do?

You’ll have the chance to work directly with major organisations, building your skills through our excellent training programme, and delivering quality services that make a real difference to our society.

Early on in your career you’ll be given responsibility for developing people and managing teams, supported by us every step of the way. You’ll have the opportunity to think creatively and work together to solve problems. You’ll get involved with different organisations, helping you to understand how they operate and learning about the economic and industry issues that matter to them.

Our Audit business has two core areas:

• Large & Complex Audit: includes listed companies (corporate and financial services) their subsidiaries in the UK and internationally, as well as other public interest companies such as banks, insurers, large private companies, and public sector organisations.
• Portfolio Audit: sectors including private corporates, real estate funds, pension schemes, financial services brokers and investment managers. Portfolio business offers the opportunity to work with privately-owned, dynamic, entrepreneurial and high growth businesses.

The work we do is wide-ranging, and no two days are ever the same. Working alongside some of the most talented professionals, you’ll learn to understand corporate language, and assess business processes, systems, controls and reports. This enables organisations across every sector to be transparent about what they do, build stronger systems of quality control, increase their capability to manage risk and, most crucially, increase public confidence.

What’s in it for me?

This is more than a world-class training scheme that includes a professional qualification, it’s also a permanent job that gives you a market-leading salary, benefits and endless opportunities driven by our shared sense of purpose:

• We want our people to achieve their potential and are committed to making that happen.  We offer you an outstanding training scheme, the opportunity to obtain an internationally renowned professional qualification and ongoing investment in your development.
• We are a diverse group of people of the highest calibre and our inclusive culture means everyone’s voice is heard. You‘ll learn from them every day, work in a friendly and supportive team environment, make friends for life, and develop a broad professional network that will serve you well, no matter where your career takes you.
• We believe our people are at their best when they connect their work to a greater cause.  At Deloitte, you’ll find a place where you can be your true self, thrive professionally and personally, and make a shared impact that reaches further and means more.

New business development role to grow pipeline, sign new logo deals and increase our revenue.

Looking for someone with the right attitude, passion and ability to hunt new business. Not a junior role but candidate likely to have around 5 years actively selling solutions / platforms / services in IoT or parallel industry.

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To operate as the first point of contact and provide an exceptional level of service to International Personal Banking (IPB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.

Key Outputs

• Act as the first point of client contact for any notice to close instructions, and interact with the BCU to resolve posting restriction issues.
• Act as the point of referral for more complex BCU related queries, handing off the interactions relating to deceased clients and fraud.
• Adopt a positive attitude to change and be part of the team’s engagement to ensure a positive adoption of change related project outputs.
• Build relationships with IPB customers by understanding the customer and servicing the customer needs appropriately.
• Engage proactively with other departments, keeping up to date with professional reading, completing internal training requirements, attending lunch and learn sessions and pro-actively understanding end to end processes.

Identifying and building long lasting partnerships with our clients

As an Account Manager - New Business, you will be at the forefront of our growth strategy, dedicated to identifying, pursuing, and securing new business opportunities in a dynamic, fast-paced environment. Your primary mission will be to build a thriving portfolio of clients, forging robust partnerships from the ground up and ensuring that each relationship is founded on mutual value and trust.

You will play a vital role in helping prospective clients envision and achieve their ambitions through our technology solutions. With a relentless focus on lead generation and developing high-value prospects, you will oversee the entire process- from initial outreach to onboarding - ensuring seamless engagement and a smooth transition from prospect to client. Your proactive approach will allow you to spot emerging needs and untapped opportunities, positioning PDMS as the partner of choice for innovative organisations.

Working independently and collaboratively, you will take ownership of high-potential accounts, drive best practices in new business acquisition, and continuously refine strategies to accelerate growth. If you thrive on winning new clients, are highly organised, and are motivated by delivering impactful solutions to ambitious organisations, then this role offers you the perfect platform to make your mark and fuel our collective success.

Where you fit in

You will:

• Spearhead the identification and pursuit of new business opportunities, leveraging your market insights to expand our client portfolio and drive growth.
• Forge strategic partnerships by proactively reaching out to potential clients, nurturing relationships, and showcasing the unique value that PDMS solutions can deliver.
• Take ownership for acquiring and onboarding high-value or complex new accounts, ensuring a seamless transition from prospect to valued client.
• Utilise a consultative sales approach to uncover client challenges and ambitions, positioning PDMS as the trusted partner for their evolving technology needs.
• Collaborate closely with marketing and business development teams to create compelling pitches, proposals, and presentations that resonate with new prospects.
• Maintain a strong pipeline by generating leads, qualifying opportunities, and managing the full sales cycle through to successful contract closure.
• Share best practices and sales strategies across the team to strengthen our collective new business capabilities.
• Continuously seek out and recommend innovative approaches to accelerate business development processes and enhance the efficiency of our new client acquisition strategy.
• Champion a culture of quality, integrity, and transparency in all new business engagements, ensuring that every new partnership is built on a foundation of trust and mutual success.

Job Purpose

This role is responsible for delivering the data insights and commercial intelligence that underpin decision-making across plan.com. The Data Analyst will work with large and complex datasets to develop analytical models, deliver both one-off and scheduled analysis, and support forward-looking financial forecasts that drive understanding of business performance.

The role plays a central part in analysing historic and future profitability, rebuilding and owning core reporting datasets, and enhancing Power BI reporting. Fundamental to this position is the ability to step back from raw data, understand its commercial context, and translate complex analysis into clear, compelling narratives that support or challenge business assumptions.

Main Duties and Responsibilities

• Partner with stake holders across the business to understand commercial and analytical requirements, translating these into clear, actionable insights that support decision-making.
• Analyse large and complex datasets to deliver analytical models, ad hoc and scheduled analysis, and forward-looking financial forecasts, including historic and future profitability and three-statement financial modelling.
• Build, maintain, and take ownership of core reporting datasets, supporting the rebuild and ongoing development of Power BI reports and data models.
• Develop and manage scalable, reliable data processes using tools such as KNIME, Python, Excel, and Power BI, ensuring strong data orchestration and data integrity.
• Identify trends, risks, and opportunities within data, stepping back to understand the wider business context and creating clear narratives that support or challenge commercial assumptions.
• Communicate insights effectively to both technical and non-technical audiences, contributing to the continuous improvement of analytics, reporting standards, and decision-making frameworks.
• Undertake ad hoc analytical tasks as required to support the objectives of the analytics team and the wider business

About the Role

We are seeking a motivated, high‑performing Sales Executive to join our growing team. This role is responsible for driving new business growth, building strong relationships with customers and partners, and representing Synapse 360 with credibility in the UK market. You will work collaboratively with our partners (including Dell and Microsoft), our commercial stakeholders, and delivery team to ensure customers receive exceptional value throughout their journey.

Primary Responsibilities

• Sell Synapse360’s product and services portfolio including IT managed services, cloud, data, infrastructure, and security solutions
• Proactively identify, prospect, and qualify new business sales opportunities within your assigned territory
• Work closely with Dell and Microsoft sales and alliance teams to identify, qualify, and progress joint opportunities
• Collaborate with pre‑sales, solution specialists, and delivery teams to shape compelling customer proposals, and successful delivery
• Run structured discovery conversations to understand customer challenges and position end‑to‑end IT solutions
• Build trusted, long‑term relationships with customer stakeholders at all levels
• Accurately manage opportunities, pipeline, and forecasts using Salesforce (SFDC)
• Maintain strong market awareness and represent Synapse360 professionally in customer meetings and events
• Complete and maintain account plans, action plans, monthly and quarterly forecasts
• Lead the full sales cycle from prospecting and discovery through to close
• Consistently meet or exceed agreed sales and revenue targets

We are seeking a detail-oriented and proactive Licensing Administrator to support the processing of property licence applications and ensure ongoing compliance with licence conditions. The role involves managing applications from submission to approval, maintaining accurate records, coordinating property inspections in line with agreed access procedures, and supporting compliance with certification and inspection programmes. You will act as a key point of contact for licence-related enquiries, liaising with applicants and stakeholders, resolving compliance issues, and producing accurate reports while staying up to date with relevant legislation and best practice.

The ideal candidate will have proven administrative experience, strong organisational and time-management skills, excellent attention to detail, and the ability to handle sensitive information confidentially. Experience in property licensing, compliance or regulatory environments, and knowledge of the private rented sector are essential, while experience within a local authority or lettings environment is desirable. We offer a competitive salary, opportunities for professional development, and a supportive working environment. This is an in-person role based at the company’s office in Douglas, Isle of Man.

The Customer Services Manager is responsible for delivering a high-quality, customer-focused property licensing service, acting as a key point of contact for applicants and stakeholders.

Performar Ltd is a maritime crewing and recruitment company that puts people first, offering personalised support and crew management services to seafarers and shipping clients worldwide. The company focuses on building long-term relationships through transparent, ethical practices, while delivering reliable and flexible solutions that meet the operational needs of the global shipping industry.

We now require a full-time Crewing Manager (SOC code 1161) to join our dynamic team and be based in our Douglas office (with flexible working hours and partial remote working).

The role requires:

• Interview and manage the recruitment, selection, and deployment of internationally qualified seafarers, ensuring compliance with operational requirements, qualifications, licensing, and maritime regulations.
• Plan and manage crew rotations across merchant vessels, optimising crew availability to ensure continuous and efficient shipping operations while minimising disruptions.
• Ensure full compliance with maritime regulations, including crew certification, licensing, medical fitness, hours of work, and liaise with maritime authorities (e.g., Ukrainian Maritime Authority) for documentation and approvals.
• Oversee the processing and administration of crew salaries, ensuring accuracy and compliance with contractual terms. Manage crew contracts and coordinate timely crew changes.
• Coordinate travel arrangements, including flights, buses, trains, and taxis for crew members, ensuring timely arrivals and smooth repatriation to minimise operational disruptions.
• Oversee the procurement and distribution of necessary crew gear, ensuring all required equipment is available and in good condition for vessel operations.
• Maintain accurate crewing records and communicate effectively with vessel masters, agents, and operational teams to resolve crew-related issues and ensure seamless crew changes.

The indicative salary for the role is GBP 25,000 - 29,200.00 p.a 37 hours per week

About us

Stacuity is an innovative, ambitious, and rapidly growing company that provides cutting-edge SaaS platforms to Mobile Network Operators (MNOs), MVNOs, IoT Service Providers, Enterprise Connectivity Providers, and related industries. We have developed our own mobile core network and supporting platforms from the ground up, using a modern, state-of-the-art architecture. Our globally distributed platform enables customers worldwide to manage and secure mobile connectivity for Enterprise and IoT markets.

Privately owned and headquartered in the Isle of Man, with a UK office, Stacuity was founded by industry veterans with a proven track record in business growth. Now in our fifth year, we are a well-funded global business with ambitious expansion plans. To support this ongoing growth, we are looking to grow our friendly yet professional technical team—offering a unique opportunity to join an exceptional, trusted, and valued group of people.

Summary of this job

Our development team is responsible for maintaining and enhancing our platform against an ambitious feature roadmap. This roadmap is informed by the requirements of customers and prospective customers, and by wider industry trends and initiatives. Stacuity has always been a leader in innovation – so our roadmap is constantly evolving. This requires a well-organized, professional and coherent team who can thrive and keep their cool in a dynamic, fast-moving and sometimes challenging environment.

As Software Development Manager, you will be responsible for planning and coordinating development and associated activities across our development team, liaising with other elements of the business (in particular network and system operations, sales/presales).

You will combine practical expertise and proven experience in the delivery of software projects, people leadership, and Agile/Scrum best practices. This role is pivotal in ensuring high-quality, secure, and scalable software delivery while fostering a positive, collaborative, and high-performing engineering culture.

Key responsibilities – what you will do:

Technical & Delivery Leadership

• Lead or contribute to Product Management activities, including roadmap, feature planning/prioritisation, and ensuring alignment with the needs of our customers and the strategic ambitions of the company
• Support or contribute to the qualification and analysis of requirements, and consideration of how these requirements might be met through feature design and subsequent development activities
• Collaborate with the CTO, architects and senior engineers on detailed system design and technical strategy
• Oversee our software development practice, to ensure consistent delivery of robust, scalable, and secure solutions aligned with business and customer requirements
• Ensure efficient and effective DevOps best practices throughout the software development lifecycle including version control, release management, testing, traceability and documentation
• Ensure that high standards of code quality, reliability, performance, and operational resilience are maintained

Agile / Scrum Leadership

• Act as a key driver of Agile and Scrum practices across the development team
• Lead or support Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives
• Continuously improve team velocity, predictability, and quality of delivery

People Management & Team Development

• Line-manage developers, providing coaching, mentoring, and performance feedback
• Support individual growth through development plans, training, and career progression
• Foster a collaborative, inclusive, and high-trust team environment
• Support recruitment, onboarding, and scaling of the team as the business grows

Stakeholder & Operational Responsibilities

• Act as a key interface between engineering, product, operations, and leadership teams
• Support customer and partner integrations where required
• Contribute to incident management and root cause analysis for production issues
• Participate in the 24x7 emergency on-call rota (remunerated), where required

About us

Stacuity is an innovative, ambitious, and rapidly growing company that provides cutting-edge SaaS platforms to Mobile Network Operators (MNOs), MVNOs, IoT Service Providers, Enterprise Connectivity Providers, and related industries. We have developed our own mobile core network and supporting platforms from the ground up, using a modern, state-of-the-art architecture. Our globally distributed platform enables customers worldwide to manage and secure mobile connectivity for Enterprise and IoT markets.

Privately owned and headquartered in the Isle of Man, with a UK office, Stacuity was founded by industry veterans with a proven track record in business growth. To support our ongoing growth, we are expanding our customer support capability - offering a unique opportunity to join an exceptional, trusted, and valued team.

Summary of this job

As a Level 1 Technical Support Analyst, you will be the first point of contact for customers using Stacuity's high-availability connectivity and mobile core SaaS platform.

You will provide world-class customer service, take ownership of support tickets, and help customers restore service quickly and confidently.

You will also develop and maintain our customer support portal and knowledgebase, ensuring customers and internal teams have clear, accurate, and up-to-date guidance.

Key responsibilities - what you will do:

**First-line customer support (L1) **

• Receive, triage, and respond to customer enquiries via the support portal, email, and other agreed channels.
• Own tickets through to resolution where possible, escalating to L2/L3 with clear diagnostics and impact assessment when required.
• Provide timely, professional, and empathetic communications to customers - especially during incidents.
• Meet agreed service targets (e.g., first response time, update frequency, and resolution/closure quality).

**Ticket, incident, and communications management **

• Log, categorise, prioritise, and track incidents, problems, and service requests using our ticketing tools and processes.
• Support incident coordination by gathering information, maintaining timelines, and ensuring customers and stakeholders receive regular updates.
• Follow runbooks and standard operating procedures (SOPs) to restore service quickly and safely.
• Capture post-incident learning: contribute to RCA inputs, known error records, and corrective actions.

**Support portal and knowledge base **

• Develop and maintain our customer support portal, ensuring it is organised, easy to navigate, and kept up to date.
• Create and improve knowledgebase articles, FAQs, troubleshooting guides, and "how to" content based on recurring issues and customer needs.
• Work with Engineering and Operations to validate technical accuracy and keep documentation aligned to product changes.
• Promote self-service by making the right information easy to find and consistently high quality.

**Technical troubleshooting and service awareness **

• Perform first-line diagnostics across networking and platform fundamentals (e.g., IP connectivity, routing/DNS, VPNs, APN configuration, SIM/eSIM provisioning, and common mobile core concepts).
• Use logs, dashboards, and monitoring tools to identify symptoms, validate impact, and support escalation decisions.
• Maintain strong awareness of Stacuity service status and planned maintenance, helping customers understand impact and next steps.

**Continuous improvement and teamwork **

• Contribute to improving support processes, templates, and tooling to make the function more scalable and consistent.
• Identify recurring issues and suggest product, documentation, or process improvements.
• Collaborate closely with Engineering, TechOps, and Product teams to provide a high-quality customer experience.

Working environment and pattern

This role is primarily office hours (Monday to Friday - 9.00 - 5.30) based in our Isle of Man office, with remote working possible by agreement.

Flexibility being available to assist with out-of-hours incident support (24x7) on an occasional basis is an advantage.

Other

• Able to work flexible hours when required to meet the needs of the role - Essential
• Flexibility to be available to assist with out-of-hours incident support (24x7) on an occasional basis - Desirable
• Willing to undertake a DBS check - Essential
• Right to work (if visa is required) - Essential
• IOM Worker/Work permit - Essential

The opportunity:

As a business-facing lawyer at Zurich, you’ll play a key role in identifying, managing, and mitigating legal, regulatory, and corporate governance risks. Your work will enable our business to achieve strategic and commercial objectives, always in accordance with applicable laws and regulations. You’ll provide professional, independent, and high-quality legal advice and support to a range of business functions.

Key responsibilities include:

With close supervision and oversight, you will play a key role across several legal areas.

• Promoting Zurich’s values, ethics, and responsible business conduct.
• Supporting the Company Secretariat with organising board and committee meetings, statutory meetings, board reviews, renewals, and Director training.
• Addressing and managing potential conflicts between management and legal entity perspectives.
• Advising on laws and regulations related to non-insurance commercial activities, such as sourcing, data protection, and human resources, and facilitating related business activities.
• Overseeing relationships with insurance regulators and supporting management in developing open and transparent stakeholder relationships.
• Advising on maintaining an effective and transparent corporate governance system, ensuring compliance with laws, regulations, and Zurich principles.
• Monitoring and reporting on legal trends, anticipating new requirements, and preparing appropriate responses in alignment with Compliance.
• Shaping strategy for structuring, negotiating, and resolving local legal issues in corporate transactions, and protecting Zurich’s assets.
• Collaborating with M&A legal teams to address and manage regulatory requirements for proposed transactions.
• Guiding the business through insurance law and regulations across the value chain (including cross-border), from licensing and product development to reinsurance.
• Providing input to project performance discussions, coaching team members, and offering technical advice both within and outside the operating unit.

To assist the Policy Servicing Supervisor with the operations of the Policy Servicing Department to effectively deliver a direct service to clients and IFAs by the processing of all requests within specified servicing times.

• Strong Written and Verbal communication skills internally and externally
• Proficient in dealing with clients, both internal and external via telephone, fax and email
• Actively identifying problem areas and offer various solutions wherever possible
• Adhering to regulatory legislation and ensuring compliance requirements are met
• Able to identify and articulate own training and personal development needs, and those of others
• Working consistently as part of a team, and acting as a role model, for junior members of the team
• Ability to prioritise work and ensure deadlines are achieved
• Strong attention to detail, and administrative accuracy
• Willingness to learn, achieve and progress
• Willingness to cross train and be flexible in approach to assisting other teams within customer service as and when required based on work volume
• Assist the supervisor in monitoring the workload throughout the day
• Mentor and develop all levels of new members to the team, to assist them in identifying and working towards achieving their personal development areas, and provide feedback to the Supervisor to be used in annual reviews
• To assist the Supervisor in the daily checking using the checking matrix
• Assist the Supervisor in ensuring that all departmental procedure notes are reviewed and maintained on a timely basis
• Identify, log, investigate, resolve and reply to complaints / VOD’s that are received (ensuring the complaints procedure is followed correctly)
• Where appropriate become involved in the development of improved controls and procedures within the department
• Checking work produced by other team members
• Ability to liaise with technical areas in relation to more complex issues together with skills to update process notes accordingly and share information with the team.

Financial Options are an independent mortgage team on the island. Due to the considerable number of referrals, we receive from both existing customers, peers, and the industry we are looking to further expand the team by taking on a Mortgage Adviser.

Job Summary

Reporting to the Mortgage Manager, you will join an established and experienced team of Mortgage Advisers.

You must have mortgage experience and preferably be qualified to CeMAP level or equivalent.

You may have worked with one of the local lenders and gained experience that way which would be useful but not essential as full training will be given on the whole range of mortgage products available from all lenders.

We are looking for someone with a friendly and personable demeanour and the ability to work closely with an established and highly experienced team as well as having the ability to work by themselves.

You will be well organised, great at customer service and happy to meet and advise our clients on a regular basis both face to face and over the phone.

Key Responsibilities

• Providing Mortgage advice to clients both face to face, via e-mail and by telephone
• Processing and submitting Mortgage applications
• Liaising with other team members and providing support and assistance where required
• Providing advice on life assurance, critical illness cover and health protection products
• Processing and submitting insurance applications
• Contribute to team discussions regarding business development, new processes, company updates, charity/social events etc
• Providing clients with a high level of customer service in all communications
• Use of computer systems such as Word, Excel, Access and on-line quoting systems

Other Information

• Full detail of the benefits package will be discussed at interview
• Holiday allowance 25 days per annum (in addition to all UK and Manx Bank holidays)
• Car parking space (non-contractual)
• Flexible working hours will be considered
• Full training package
• For those looking to relocate to the Isle of Man, there is support available in the form of Government incentives and a relocation package based on personal requirements.

This is a fantastic opportunity to join a leading organisation in a varied role, with excellent career prospects and staff benefits.

The company encourages self-development and will assist you with financial support for further training and examinations where relevant, whilst also nurturing an environment which is open and welcoming to contributions and suggestions which help shape and grow the whole company.

About the Role

We are seeking a skilled and versatile Mechanical & Electrical (M&E) Project Engineer to join our expanding facilities services team in the Isle of Man. This is a rare opportunity to take ownership of the full design, quoting, and project delivery lifecycle for both mechanical and electrical building services systems.

The successful candidate will be based in the UK and willing to relocate to the Isle of Man. You’ll play a critical role in ensuring efficient, compliant, and high-quality delivery of commercial and residential M&E installations from design through to commissioning.

Key Responsibilities

• Design and specify both mechanical (HVAC, plumbing) and electrical (lighting, power, containment) systems
• Prepare accurate costings, quotations, and tender packages for M&E works
• Manage full M&E project lifecycle including procurement, scheduling, and subcontractor oversight
• Conduct site surveys and develop detailed scope of works
• Liaise with suppliers, clients, consultants, and internal teams to ensure successful delivery
• Ensure all designs comply with relevant UK regulations and Isle of Man standards
• Coordinate and manage installation teams and oversee commissioning
• Prepare all associated documentation, including O&M manuals and handover packs

What we Offer

• Full relocation support to the Isle of Man
• Competitive salary and performance-related bonus scheme
• Isle of Man tax advantages (standard 20% income tax)
• Company vehicle, pension scheme, and CPD support
• High level of autonomy and clear progression path in a growing company

At Prospero Group, we’re on the lookout for passionate and skilled electricians who are ready to make a real impact! If you’re seeking a fresh challenge in a dynamic and supportive environment, this is the perfect opportunity for you.

What you’ll be doing

• Carry out Planned Preventative Maintenance (PPM) as per set schedules.
• React promptly and effectively to maintenance issues, ensuring top-notch service and safety.
• Conduct thorough technical surveys and provide accurate costings for various works.
• Diagnose and resolve faults related to PPM or reactive maintenance with precision.

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced HVAC Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Plumber to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Gas Boiler Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Simcocks are seeking a corporate & commercial advocate to join their team.

The ideal candidate will possess a minimum of 2 years’ PQE, and will have experience in general corporate, acquisition and banking & finance matters in the Isle of Man.

This is an excellent opportunity to join a highly regarded firm on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners.

The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a well regarded international financial centre at a law firm that promotes a good work/life balance.

If you would like to discuss this opportunity further, please contact Alex Spencer via email on aspencer@simcocks.com. We look forward to hearing from you.

Simcocks Advocates are seeking an experienced Litigation Lawyer to join their team. The ideal candidate will possess experience in:

• Appearing in court
• Cross jurisdictional and trust litigation, as well as contract and tort based claims
• Judicial reviews
• Injunctions
• Public law litigation
• Civil and commercial litigation

The position would suit a Lawyer with a minimum of 3 years PQE, and an individual who sets high standards and has exceptional communication skills. The successful candidate should also demonstrate a collaborative approach to working within a team.

This is an excellent opportunity for an experienced Litigation Lawyer to join one of the top three law firms on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners. We have an international clientele, with commercial interests in the Isle of Man, providing varied and interesting caseloads.

The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a highly regarded offshore jurisdiction and at a law practice that promotes a good work/life balance.

If you would like to discuss this opportunity further, please contact Nicola Quayle, our HR Consultant via email on nquayle@simcocks.com. We look forward to hearing from you.

For more information on the Isle of Man, and choosing the Island as a new home for you and your family visit here or take a look at these 5 Reasons to Relocate to the Isle of Man.