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Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
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Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
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- Align program objectives with Cyber Architecture goals.
- Recommend standards, practices, tools, and technologies for Enterprise Architecture.
- Grasp enterprise-level cyber infrastructure initiatives and principles (e.g., DevSecOps, Digital Transformation, Application Modernization, Cloud Platform, NaaS, SaaS).
- Design, document, and implement System Security and Data Assurance processes.
- Collaborate with program, project, and technical leads to support and develop products.
- Conduct system gap analysis to enhance cyber infrastructure design.
- Validate and document the future state of systems and solutions with stakeholder input.
- Create architecture artifacts, including conceptual diagrams and reference models.
- Communicate architecture to stakeholders and team members to demonstrate functionality, assist development teams, and achieve customer acceptance.
- Partner with stakeholders to resolve issues arising from technical interfaces and functional dependencies.
- Design and develop IT architecture, including cloud-based systems (Azure, AWS), NaaS, and SaaS.
- Apply state-of-the-art solutions using a user-centered design approach.
- Stay updated on industry trends.
- Present findings and recommendations to executive-level stakeholders.
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable."
Connect to your skills and professional experience
- Bachelor's degree or equivalent in computer science, software engineering, or a related field
- Work experience in related field
- Experience using databases to update and retrieve data
- Robust analytical, judgment and problem-solving skills
- Good networking skills to interact with both technical and non-technical contacts

Deloitte Technology seeks professionals for cyber architecture roles, focusing on enterprise-level infrastructure initiatives. Key responsibilities include system security design, architecture development, and stakeholder collaboration. Requirements: Bachelor's degree in computer science or related field, database experience, and strong analytical skills.
About the role
We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Executive. The ideal candidate will possess excellent communication skills, a friendly and professional demeanour, and a passion for providing exceptional customer service. As a member of the Customer Services Team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong multitasking abilities and the ability to thrive in a fast-paced environment.
Responsibilities include, but are not limited to
- Developing and using their customer services expertise to identify and resolve customer queries in a timely manner
- Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests
- Achieving individual, and contributing to department, SLAs and KPIs ensuring value added service to our customers
- Identifying risks and opportunities for improvement, delivering simple, effective ways to improve the service we offer to our customers
- Escalating issues where appropriate to the Customer Services Manager
- Ensuring that all customers experience an exceptional level of service
Key skills/attributes
- Excellent communication skills on all levels
- Ability to work on own initiative as well as part of a team
- Sound numerical skills
- Sense of urgency and the ability to work in a fast-paced office environment
- Deadline focused with ability to prioritise tasks
- Flexible and multi-tasking ability to produce results
- Excellent knowledge of Microsoft Office, especially Microsoft Excel
Key attitude/behaviours
Exceptional results require exceptional people. Exceptional people who live and breathe the plan.com values. We are built on trust, fuelled by passion and driven by excellence.
Attributes we look for include:
- Curious and continuous learner – We value individuals who are eager to learn and grow and committed to self-improvement. We encourage continuous learning and provide a wide range of opportunities for personal and professional development.
- Innovative and Initiative – We embrace innovation and encourage our team members to be ambitious, think outside the box, challenge the status quo, and explore new ideas to drive growth and success. We value team players who can work off their own initiative, empower our people to make informed decisions and trust them to do the right thing.
- Adaptable – In a dynamic industry, adaptability is key. We seek individuals who can thrive in a changing environment, embrace new challenges, and quickly adjust to evolving circumstances while maintaining a positive attitude.
- Collaborative – We value the collective power of working together.
- Passion – One of our three core values, passion goes beyond our people's enjoyment of their work. It's a passion for the business and their contribution to furthering its success. It means striving to be the best and encouraging those around us to do the same. And it means not being afraid to take risks. Go big or go home!

Customer Service Executive role requires excellent communication skills and customer service expertise. Responsibilities include resolving queries, handling calls, meeting KPIs and identifying improvements. Must be deadline-focused, proficient in MS Office and possess strong numerical skills. Ideal candidate is adaptable, passionate and collaborative with continuous learning mindset.
Job Description
This role leads overall strategic and tactical guidance for driving various processes, framework, learning, and best practices for overall platform enablement efforts. Develops partnerships across all business units and countries and works closely with leadership teams and other partners to ensure alignment on common practices to drive capability build of NBA and campaigns.
Key Outputs:
- Accountable to articulate and implement a plan and communication to operationalise the strategy in response to shifts in the markets and client expectations
- Builds and maintain strong working relationships with key stakeholders and colleagues
- Supports the bankers and leadership team in executing effective management disciplines and establishing a sales coaching program
- Leads the creation and deployment of appropriate training, content/sales messaging, processes, practices, and tools to support the frontline
- Supports with the on-going creation of new personalisation use cases for NBA and campaigns
- 3 - 4 years
- Experience integrating initiatives across projects and target audiences to exploit
- economies of scale, shared learning and optimal resource utilisation. Able to use
- established networks inside and outside the organisation deliver shared outcomes.
- 5 - 7 years
- Stakeholder Management, Understanding of Banking products & services,
- Understanding of NBA conversation portal and campaigns; Understanding of Data &
- Analytics within the ecosystem.
Behavioural Competencies:
- Articulating Information
- Team Working
- Producing Output
- Pursuing Goals
- Directing People
Technical Competencies:
- Query Resolution
- Written Communication
- Business Administration Skills
- Programme Management
- Stakeholder Management
- Application Knowledge for Support

Strategic role leading platform enablement, requiring Business Commerce degree and postgrad diploma. 3-7 years' experience in banking products, NBA campaigns and analytics. Focus on stakeholder management, training deployment and personalisation strategies. Key competencies include team leadership, programme management and business administration.
About the Role
The Trainee Power Engineer will work with Manx Telecom’s Power Engineers to gain work experience in the installation, control, operation and maintenance of ac & dc low voltage power systems including generation and UPS systems, environmental systems, building engineering services (BES), security and fire alarm systems. The successful candidate will initially work towards, and attain, Level 2 City & Guilds 2365 Diploma Electrical Installation, through day release at the Isle of Man College, progressing to Level 3 qualifications, in future years.
- An interest in working on electrical or mechanical systems
- Willingness to learn
- Knowledge of Microsoft office and basic computer skills
- A healthy respect for utilities, tools and power systems and the safety required when working with them

Trainee Power Engineer role involves learning installation and maintenance of low voltage power, UPS, environmental and security systems. Position includes City & Guilds Level 2 and 3 electrical qualifications through day release at Isle of Man College whilst gaining hands-on experience with Manx Telecom's Power Engineers.
Job Details
As a Lead Digital Business Analyst, you're at the forefront of Utmost's digital revolution. You must supercharge our secure online websites and digital services, including cutting-edge apps and APIs. You will be leading Utmost through its digital transformation.
In this role, you'll be the mastermind behind multiple workstreams in a high-octane, delivery-focused programme. You'll provide top-tier business and functional requirements to stakeholders across various jurisdictions. Your goal is to deliver stellar outcomes for our customers, while ensuring everything aligns strategically and delivers real benefits.
Your extensive experience in business analysis and deep understanding of digital technologies are your core qualities for making this role a game-changer.
Key Responsibilities
Business Analysis
- Production of high-quality Business Requirements Documents.
- Realisation of the benefits from implemented analysis.
- Stakeholder engagement and commitment.
Requirements
- High-quality and comprehensive Business Requirements elicitation.
- Maintain traceability of Business Requirements throughout the project lifecycle.
- Stakeholder approval and sign-off for requirements.
- Robustness and completeness of the requirements.
- Promote & drive quality and seamless process implementation.
Modelling
- Creation of impactful Business Process Models.
- Stakeholder approval and sign-off for models.
- Effective user and stakeholder buy-in for the process and the project.
- Promoting the re-use of Business Process Models for business processes and training.
Project Management
- Creation and management of project plans.
- Set-up and ongoing maintenance of Project Control documents.
Problem Solving
- Conduct thorough problem analysis, accurately identify root causes.
- Proactively identify and address issues before they escalate.
Communication
- Clear & concise communications with Stakeholders – at a level that is useful for the
- recipient.
- Build relationships with key stakeholders.
- Listen to your Stakeholders & Customers & act on their feedback
Essential Criteria:
- Extensive BA experience (5+ years).
- Experience of digital service projects, including websites, Apps and API solutions.
- Proven record of delivering complex and multi-disciplinary projects.
- Ability to lead multiple workstreams from inception to implementation.
- A specialist in BA techniques and delivery of artifacts.
- Ability to work and deliver autonomously without supervision.
- High work ethic with focus on detail and quality.
- Ability to work under pressure with high communication and problem-solving skills.
- Embody our development ethos of “Yes, if….” (not “No, because…”).
- SDLC knowledge and experience.
Desirable Criteria:
- Experience in the Life Assurance Industry.
- SQL Experience.
- BA Qualifications.

Lead Digital Business Analyst role at Utmost requires 5+ years' BA experience to spearhead digital transformation across websites, apps and APIs. Managing multiple workstreams, you'll deliver high-quality business requirements, create process models and maintain stakeholder relationships. Digital service project experience and autonomous working essential.
Join our Executive Team as Chief Compliance Officer, with responsibility for leading our team of compliance professionals in delivering an excellent second line of defence and compliance advisory capability across our business.
This role oversees all regulatory engagement across five regimes; Isle of Man, Jersey, UK, Dubai and South Africa, and includes products and services in investment management, wealth planning, banking and lending.
Who we are
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.
All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.
Responsibilities & Duties
- Responsible for the design and implementation of the overall Compliance framework and strategy
- Oversee the formation, approval and execution of the Coordinated Assurance plan across NPW
- Horizon scanning and proactive compliance advisory engagement to ensure that the business meets changing regulatory requirements
- Lead, design and implement consistent compliance policies, processes and controls across NPW
- Develop and implement strong cross-border policies and foster a positive compliance culture across the business
- Sponsor of regulatory compliance projects, ensuring that appropriate resources are deployed effectively
- Drive the improvement of processes to continue to foster a positive and proactive approach to regulatory awareness and compliance
- Defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organisation
- Chair of CASS Committee and oversight of CASS monitoring
- Providing guidance, advice, and/or training and educational programs, to improve business' understanding of related laws and regulatory requirements
- Providing strategic direction to the management team on compliance matters
- Oversee the preparation and presentation of clear and concise compliance reports to the Board, Audit, Risk & Compliance Committee, EXCO and the Risk Committee
- Interacting with and co-ordinating with regulators on behalf of NPW
- Coordinating efforts related to internal audits, regulatory reviews, and examinations
- Coordinating internal compliance review and monitoring activities, including periodic reviews of departments
- Independently investigating and acting on matters related to compliance
- Proven compliance professional with leadership experience, who is able to demonstrate an ability to lead a world class compliance team and engage directly with Board level stakeholders
- A sound knowledge of Isle of Man, UK and Jersey financial services regulations is a requirement.
- Broader international compliance experience would be desirable, as would multi-jurisdictional experience in some or all of the locations NPW operates in.

Chief Compliance Officer role at Nedbank Private Wealth, overseeing regulatory compliance across Isle of Man, Jersey, UK, Dubai and South Africa. Lead compliance framework, strategy and team across investment management, wealth planning and banking services. Requires ICA/CISI qualification and extensive multi-jurisdictional financial services regulatory experience.
We have an opportunity for a Propositions Manager to join our Client Innovation Team on a permanent basis. This role can be based in either our Isle of Man or London Office.
Who we are
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.
All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.
Job Purpose
To ensure the products we offer continue to meet the changing needs of our clients, our people, regulators and shareholders, offering fair value and delivering good client outcomes. The role holder is responsible for “Client Output” – i.e. all documentation sent from the Bank to the client or prospect. They will ensure client output is well designed and accurate, meets internal and external governance requirements, and will implement the bank’s delivery strategy.
At all times the role holder should have the client in mind and influence stakeholders across the business to ensure client needs are always at the forefront of our minds, in addition to business needs. Provide a high-quality service to all key stakeholders and contribute to the delivery of the business objectives.
Responsibilities & Duties
- Responsible for implementing the bank’s chosen delivery strategy (digital vs manual) for client output, which will require working closely with the digital and change teams to identify appropriate digital channels.
- Has overall control of the entire suite of NPW documentation for existing and prospective clients. Will need to work closely with relevant teams across the business (including operational and compliance teams) to ensure documents are up to date, well-designed, and capture all required information.
- Work closely with the marketing team, who control and own the NPW brand, to ensure all client output meets the brand requirements and parameters.
- Has a good understanding of how client output is produced, whether manually or automatically, within the overall NPW digital architecture.
- Regularly review all client output to ensure it continues to meet internal and external requirements, including Consumer Duty requirements.
- Deliver annual in-depth Product Reviews for all products. In particular, review pricing and work with the Senior Product Manager and other relevant SME’s to propose any changes or updates to the Tariff.
- Making updates to the Tariff whenever required.
- Responsible for making sure the Tariff (and any changes) are correctly implemented by the relevant teams, including any fees to third parties.
- Responsible for ensuring the NPW Terms and Conditions (T&C’s) are accurate and up to date.
- Ensure all teams are fully aware of the T&C’s so that their operating practices match the T&C’s.
- Collect all required changes to the T&C’s arising from changes in any part of the business, or from changes in regulation.
- Own the procedure for updating the T&C’s, including liaising with lawyers as appropriate.
- Working with Senior Product Manager, produce the Consumer Duty Dashboard, continually reviewing what is tracked / reported and how it is communicated.
- Work with Compliance to respond to regulatory requirements impacting our proposition.
- Third party product/services oversight, working with Compliance and front office proposition owners.
- Help to drive proposition developments, working with front office colleagues to enhance the NPW client proposition to aid our growth strategy.
- The jobholder will be expected to travel as necessary to perform duties.
- Will be required to remain fully conversant with bank policies and procedures.
- To undertake such other duties as the bank may require from time to time.
- Proven experience within a product/proposition or governance role.
- Knowledge of financial services products/propositions e.g. investment management, financial planning, lending and banking products.
- Thorough knowledge and understanding of the financial services regulatory environment – UK, Isle of Man & Jersey.
- Excellent strategic and tactical awareness, enabling contribution to the development planning of the bank.
- Experience of working in a HNW client environment.

Nedbank Private Wealth seeks a Propositions Manager for their Client Innovation Team in Isle of Man or London. Role oversees client documentation, product reviews, and regulatory compliance. Manages Terms & Conditions, tariffs, and Consumer Duty requirements. Ideal candidate has financial services experience, regulatory knowledge, and understanding of HNW client environment.
About the Role
We are looking for a person who will work as part of a 24/7/365 team to ensure the effective Service Assurance of our Core Networks and systems. In addition, you will be supporting several key areas around the business including Customer Technology Services, Business Services and Network Services, among others.
Our Service Operations Team are enthusiastic and bright individuals, who support the business and our customers, both locally and globally. We encourage our individuals to craft out a career in technology, from designing our networks to building applications. We want people who see problems and present solutions. We want people who take ownership and responsibility because we reward hard work, initiative, flexibility, and teamwork.
Many of our highly skilled engineers started right here, learning about what we do and who we do it for. Are you what we’re looking for?
Essential Criteria
- 2 or more years working in a similar environment.
- Experience of ITIL Incident & Change Management
- Have an ability to communicate clearly and professionally.
- A full clean driving licence for use of MT vehicles
Desired Criteria
- Proficient using ServiceNow Change & Incident Management or similar platform.
- Knowledge of the telecoms industry
- A self-motivated individual but also an excellent team player but with ability to work with little or no supervision.
- Excellent time management skills. Being punctual is some we expect from everyone.
- Ability to multitask. Each team member will have multiple tasks to deliver daily.
- Experience of Shift Working
How our team present and conduct themselves is important to us. This role represents an opportunity for a capable and enthusiastic individual who is truly passionate about delivering world-class service to customers.
- Exceptional communication skills with verbal and written.
- A strong desire to learn from those around you.
- A real team ethos, with exceptional interpersonal skills
- Attention to detail.
- Basic level knowledge of MS applications
- Full and clean driving licence is essential as this role requires visits to other MT estate buildings, using MT vehicles.
- Excellent customer facing skills. Professional interaction with both our internal and external customers is always expected.
- Professional conduct always
- Takes ownership and responsibility for what they do.
- Where they see improvements, they act.
- A can-do and proactive approach to work. A team player is essential for this role.
- Flexible approach to working shifts.
- Making sure that at the beginning and end of each shift, they are transparent with any ongoing incidents.
Please be aware that the successful candidate will be required to undertake a Police/Security Check

Looking for a Service Operations professional to join a 24/7 team supporting core networks and systems. Must have 2+ years' experience, ITIL knowledge, and excellent communication skills. Requires shift work, clean driving licence, and security clearance. GCSE qualifications essential, telecoms experience preferred. Must be proactive and customer-focused.
Key Responsibilities:
- Maintenance, repairs and improvements of the fabric, fixtures, fittings and furniture of Manx Telecom properties including engaging with contractors, as and when required, including obtaining quotations.
- Supervision and liaison of cleaning, grounds maintenance, building maintenance, building engineering services and security systems contractors.
- The administration of the access control, security camera systems, security alarm systems and building management systems
- Conducting building, asset inspections and safety checks.
- Supporting the management and control of asbestos, Legionella and other environmental risks through ongoing review and assessment.
- Maintaining the Quality, Security, Environmental, and Occupational Health and Safety Management Systems ensuring continuous improvement, and to always support company policy and best practice in all areas
- Assisting with the day-to-day management and co-ordination of waste and environmental management at all MT buildings
Additional Skills/Requirements:
- Qualification in Safety (IOSH/NEBOSH/NCRQ - Leading, Managing or working in) desirable, including demonstrable practical experience (formal training to reach appropriate certification would be provided).
- Strong practical skills and experience in a trade desirable.
- Ability to prioritise a busy workload and progress several lines of work at the same time
- IT experience in Microsoft Office suite (Excel, Word & Outlook) or equivalent, and Facilities Management or similar Service Desk fault handling and reporting management systems and applications.
- Must hold a full valid driving licence.
General
- To ensure statutory and regulatory compliance is maintained in all business operations.
- To actively support at all times, company policy and best practice in the area of health & safety.
Business Principles:
- All employees are responsible for adequately protecting customer, company and personnel information.
Essential Experience
- Strong practical skills
- Good interpersonal and relationship skills
- Good communication skills
- Strong Team Player
- Excellent organisational skills
- Strong personal time management capabilities
- High level of accuracy and excellent record keeping capability
- Proficient in all aspects of Microsoft Office
- Ability to perform well under pressure and to tight timescales
- Ability to deal effectively with a variety of estates and facilities issues
- Ability to learn new skills and processes
- Ability to coach/mentor team members
Desirable Experience
- Qualification in Safety (IOSH/NEBOSH/NCRQ - Leading, Managing or working in) desirable, including demonstrable practical experience (formal training to reach appropriate certification would be provided).
- Good understanding of all MT buildings and facilities
- Knowledge of process improvement methodologies and the ability to increase efficiency.
- Project management capability and understanding to support and facilitate delivery of customer requirements.
- Membership of relevant professional body (IOSH etc)
- Enthusiastic self-starter, able to prioritise own work.
- Good time management capabilities.
- Good practical skills.
- Good interpersonal and relationship skills.
- Good communicator.
- Good organisational skills.
- Ability to work alone or part of a team.

Facilities professional responsible for property maintenance, contractor management, and safety systems across Manx Telecom properties. Oversees building inspections, environmental risks, and waste management. Requires IOSH/NEBOSH qualification (or willingness to obtain), strong practical skills, IT proficiency, and full driving licence. Must demonstrate excellent organisational abilities and interpersonal skills.
Job Description
To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required.
Output:
- Collaborate with cross-functional teams comprised of product management, User Experience (UX), technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements
- Collaborate with the Product Owner to create and refine user stories and acceptance criteria
- Collaborate within the feature team to ensure that stories are delivered effectively, and quality standards are adhered to Conduct business interviews, facilitate workshops or procedures and map user stories enabling these to come together as a cohesive whole
- Continuously improve the team's process through individual contribution and retrospectives in support of Product Owner, influence and steer the various team members (developers, testers and user experience team) ensuring the business context is fully understood and delivery on the backlog achieved
- Contribute to efficient delivery of business requirements and compliance to good practice by capturing and keeping the business and data rules up-to-date
- Transactional Banking
- SAP
- Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams.
- Experience in requirements elicitation, gathering, documentation and management and analysing business needs and provide solutions, working in an agile environment.

Business Analyst role focused on gathering and documenting requirements through user stories and acceptance criteria. Collaborates with stakeholders and cross-functional teams in an Agile environment. Requires IT degree, experience in transactional banking, SAP, and Agile methodologies. Acts as Scrum Master when needed, ensuring efficient delivery and quality standards.
Description: 9 Month Fixed Term Contract
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The COO function of Canada Life UK is a key part of the business, providing Customer Services, IT and Change, Operations, Data & Insight. The Internal Control Framework Workstream Lead will be responsible for overseeing and managing the development, implementation, and continuous improvement of the internal control framework activity within the organization. The role holder will be responsible for clarifying the internal control operating policy requirements on the business control environment and its operational effectiveness. This role requires a strategic thinker with a deep understanding of regulatory requirements, risk management, and control processes. The successful candidate will work closely with various departments to ensure that the internal control framework is robust, effective, and aligned with the organization's objectives.
Key Responsibilities
- Framework gap analysis and implementation - implementation of the internal control framework improvements to meet the requirements of the policy.
- Ensure an effective change management and governance process is in place for Business Process managment
- Ensure there are documented processes in place, operating effectively, which identify and report at the appropriate level any control weaknesses or control failings. Where gaps are identified, ensure remediation actions are in place to resolve.
- Risk & control assessment and management – conducting regular risk and control assessments to identify and evaluate potential risks to the organization.
- Develop and implement risk mitigation strategies to address identified risks.
- Monitor and report on the effectiveness of risk management activities.
- Establish monitoring mechanisms to ensure ongoing compliance with the internal control framework and suitable reporting is in place to senior management and the boards across the organisation
- Develop and deliver training programs across the organisation to engage colleagues on the internal control framework, ensuring effective communication and a culture of compliance and risk awareness within Canada Life.
- Work with Risk & Compliance and Internal Audit colleagues as the 2nd and 3rd lines of defence (Compliance and Internal audit) in the execution of their roles in relation to Internal audit reviews and Compliance monitoring
- Bachelor's degree in finance, accounting, business administration, or a related field. A master's degree or professional
- certification (e.g., CPA, CIA, CISA) is preferred.
- Experience in internal controls, risk management, or a related field.
- Proven experience in developing and implementing internal control frameworks.
- Strong understanding of regulatory requirements and industry best practices.
- Experience in leading cross-functional teams and managing complex projects.
- Strong influencing skills, with experience of engaging with Boards and senior management in order to get desired outcome
- Good interpersonal/networking skills, with the ability to maintain a variety of relationships with multiple stakeholders
- Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management including Board level.
- Significant experience in the life insurance industry, including management positions.
- Comprehensive knowledge of enterprise risk management and the relevant regulations, including the technical aspects relating to the quantification and analysis of a wide range of risks
- Significant experience of embedding and maintaining an enterprise risk management framework
- Experience of first line of defence risk oversight activities
- Strong skills and experience of managing and motivating a team from a diverse range of professional backgrounds and with varying levels of experience
- Proven track record at delivering reporting requirements under time pressure with attention to detail.
- Self-motivated, well-organised, pragmatic and able to perform tasks independently

Internal Control Framework Workstream Lead required for 9-month contract at Canada Life UK. Role oversees development and implementation of internal control frameworks, ensuring regulatory compliance and risk management. Requires strong experience in life insurance, enterprise risk management and stakeholder engagement. Bachelor's degree essential; professional certification preferred.
We have an opportunity for an Investment Assurance Analyst/ Administrator to join our Investment Operations Department here in the Isle of Man on a 12 month limited term basis.
Who we are
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.
All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.
Job Purpose
The Investment Assurance Administrator/Analyst is primarily responsible for providing administrative assistance in the Investment Assurance Team. The Investment Assurance Team is responsible for ensuring the bank remains compliant with regulation affecting the Investment Operations department, with a focus on safe custody assets.
Responsibilities & Duties
- Oversight, regular review, and maintenance of Investment Operations policies and procedures
- Assisting with the coordination and preparation of the CASSCO (Client Assets Steering and Supervision Committee) pack, meeting minutes, and action tracking
- Daily monitoring, reporting, and administration of CASS (Client Assets Sourcebook) shortfalls
- Production of the daily CASS Mandates List
- Preparation of the monthly CMAR (Client Money and Asset Return) and ISEM (Internal Safe Custody and External Market) report
- Assisting with audit requests and compliance reviews
- Maintaining the Investment Operations SODA (Schedule of Delegated Authority)
- Coordinating outstanding incident reports and monitoring identified preventative actions
- Responding to KYC (Know Your Customer) and DD (Due Diligence) requests from third parties
- Collecting due diligence information on service providers used within the department
- Maintaining the Investment Operations Functional Recovery Plan
- Maintaining the CASS Resolution Pack
- Oversight and monitoring of cash and asset reconciliations prepared and signed off within the department
- Monitoring of holdings relating to tax attestations (including jurisdictions such as Italy, Denmark, and Finland)
- Horizon scanning to identify regulatory changes impacting Investment Operations
- Supporting the Investment Assurance Manager or Senior Investment Operations Manager as required
- Supporting the ongoing review of the RCSA (Risk Control Self-Assessment) and the CASS Rule-by-Rule documentation
- Reviewing and overseeing Investment Operations terms and conditions
- Ensuring compliance with client asset rules across relevant jurisdictions
- Previous financial services experience.
- Experience working in a similar role within an investments environment – Desirable.
- Awareness or knowledge of investment operations and/or compliance is desirable but not essential
- Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook
- Investment related certificate i.e. CISI - Desirable.
Behavioural Competencies & Soft Skills
- Alignment with Nedbank Private Wealth’s culture and values
- Strong verbal and written communication skills across all levels
- Excellent interpersonal skills and ability to build effective working relationships
- Proactive, with strong initiative
- Organised and able to manage competing priorities effectively
- Analytical and problem-solving mindset
- High level of accuracy and attention to detail
- Flexible and positive approach to work
- Willingness to develop a sound understanding of business and regulatory risk
- Commercial awareness of internal operations and external market context
- Adaptability to evolving business needs and regulatory demands
- Commitment to continuous personal and professional development

Investment Assurance Analyst/Administrator needed for 12-month contract at Nedbank Private Wealth, Isle of Man. Role focuses on ensuring investment operations compliance, particularly safe custody assets. Responsibilities include policy maintenance, CASS monitoring, regulatory reporting and due diligence. Requires financial services experience, strong analytical skills and Microsoft Office proficiency.
Overview
Be a #Globalite and join our growing team!
We are currently looking for a Studio Brand Partner to fill a key role at the heart of our marketing team and Games Global’s studio strategy. As a Studio Brand Partner, you will ensure we provide consistent, high-quality marketing support to Games Global’s 40+ exclusive studios.
You will have the opportunity to work closely with our studios to grow their brand awareness, promote key products, and define growth marketing targets, as well as deliver annual brand plans.
Responsibilities
Studio Brand Partners are responsible for two primary areas, acting as account managers for various stakeholders:
- Studio Brands: Supporting the brand development of Games Global studios to increase awareness and recognition.
- Game Promotions and Marketing: Leading campaigns for game launches and delivering a range of supplementary marketing functions, including content management, leveraging PR opportunities, supporting the execution of customer events, and contributing to the approval process of licensed/branded content.
The post holder will work collaboratively with the wider marketing team and various stakeholders, both internal and external to the business. Therefore, we require a positive, confident communicator and experienced marketer.
- Professional qualification in marketing
- Minimum of 3 years’ experience in a generalist marketing, events, or brand management/co-ordination role
- Experience within the iGaming industry is desirable, but not essential
- Excellent interpersonal skills, committed to achieving the best possible outcomes for Games Global and associated studios
- A passion for branding and marketing across a variety of mediums
- Organized and efficient, with the ability to manage multiple tasks, achieving objectives on time and within budget
- Proactive and innovative, offering new ideas or solutions to problems rather than relying on the status quo

Studio Brand Partner role at Games Global to support marketing for 40+ gaming studios. Manage studio brand development, game launch campaigns and marketing functions. Requires marketing qualification, 3+ years' experience in marketing/brand management. iGaming knowledge preferred. Must be organised, proactive and excellent communicator.
Job Purpose
To manage the risk and compliance functions, ensuring that the company stays in line with internal policies, external regulatory requirements, and industry standards by facilitating the management of risks the company faces, designing or implementing controls to mitigate those risks and reporting the effectiveness of the controls.
Responsibilities
- Advise the Company on an on-going basis of the impact of AML and CFT regulation and the required action; ensure Due Diligence procedures are in line with regulation
- Establishing and maintaining good working relationships with regulators and authorities
- Project-lead and manage regulatory audits/compliance reviews; assist in developing and maintaining audit check lists in relation to regulatory compliance
- Review of internal company documentation and external communications
- Ensure company policies and procedures are in place and reviewed and updated
- Investigate major complaints to the regulators/authorities; ensure fair and timely resolution
- Assist in preparing for monthly board meetings; produce and/or organise reports and board packs; drafting minutes and/or board resolutions
- Deliver accurate analysis and Management Information
- Lead the provision of commercially aware and timely technical compliance advice to both the business and to projects
- Support the setting of regulatory training strategy for the Company, contributing to the building of a regulatory compliance-aware culture, and providing subject matter expertise where required
- Proactively identify potential non-compliance issues and ensure they are addressed appropriately
- Ensure that the highest standards of operational compliance is achieved and maintained across the Company, through working with functional/departmental managers and their teams
- Represent the Compliance department on projects providing regulatory advice and guidance in the development of initiatives to incorporate and embed an appropriate Risk culture and controls within a commercial operating framework
- Assist in other projects and ad hoc tasks, as and when required
- Day to day management of a team of AML and RG analysts.
- DMLRO responsibilities for the Group
- Ability to deputise for the Group Head of Compliance & Risk as required
Others:
- The Operational Compliance Manager will also undertake other relevant duties as and when required.
Experience, skills and essential qualities:
- Online gambling industry experience, with a working knowledge of the Isle of Man Gambling Supervision Commission and the United Kingdom Gambling Commission regulations and codes of practice, desirable
- Advanced operational knowledge of the AML/CFT regulations in the Isle of Man and/or the UK
- Working towards or desire to take on learning to support DMLRO responsibilities
- Experience of leading and the day-to-day management of a team
- Experience of KYC verification, international markets, and cross border transactions
- Experience in risk management, with a good understanding of Fraud policies, processes, and operations
- Well-developed report writing and communication skills with the ability to interact at senior levels within the Company
- Highly PC literate with a good working knowledge of all Microsoft applications (Word/Excel especially)
- Proven ability to interpret management information, providing insight on trends
- Proven ability to provide accurate information within fixed deadlines
- A self-motivated team player who is able to structure and prioritise work, but who also has the flexibility and capability to change priorities when circumstances dictate
- An innovative, creative approach to problem solving

Manages risk and compliance functions, ensuring adherence to internal policies and regulatory requirements. Oversees AML/CFT compliance, leads regulatory audits, and manages team of analysts. Acts as DMLRO, maintaining relationships with regulators. Requires gambling industry experience, strong AML/CFT knowledge, and team management skills.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
To effect payments, handle exceptions and queries, administer products and meet stakeholder needs through various channels. To assist the manager in managing workflows and ensuring that work load is managed and distributed across the team and support junior team members in the execution of their duties in order to provide consistently high levels of customer service.
Key Outputs:
- Book and process foreign exchange transactions as per the defined policies and procedures accurately and timeously
- Deliver exceptional levels of service to internal and external customers
- Identify and escalate any suspicious activity to the manager
- Identify areas for improvements and make recommendations to the Operations Management paying focus to processes that cross over functions
- Manage inward and outward payment queues to support the manager with allocation of work and ensure that all requests are
- processed efficiently
- 3 - 4 years experience in Operations
- Experience in general banking.
Behavioural Competencies:
- Checking Things
- Embracing Change
- Following Procedures
- Interacting with People
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Taking Action
- Team Working
- Thinking Positively
- Upholding Standards
Technical Competencies:
- Business Intelligence
- Client Relationship Management
- Continuous Improvement
- Creative Problem Solving
- Operations Commercial Acumen
- Operations Risk Management

Banking operations role in Isle of Man requiring 3-4 years' experience. Responsibilities include processing FX transactions, managing payments, and delivering exceptional customer service. Must have secondary education, strong attention to detail, and experience in general banking. No relocation support; local candidates only.
Description
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
To support end-to-end delivery and management of Workforce Planning across various departments that will enable the business to deliver the right people, in the right places, at the right time, with the right skills and knowledge, and at the right cost to accelerate our customer experience, deliver our SLA’s for our Stakeholders and our Customers.
Duties/Responsibilities
- Lead the design and delivery of the Workforce Planning (WFP) process and tool across CS.
- Work closely with technical and functional stakeholders within the Sales, Technology (SP), People Experience team to ensure we have a forecasting model that delivers against projected business across all product lines.
- Develop and educate our Operational Leaders on the Work Force Planning framework (leveraging the continuous improvement method, aligned to our strategy) that allows us to assess our capability, understand operational gaps preventing us from delivering our service against SLA metrics.
- Lead cross-functional projects to deliver improvements where applicable
- Champion the customer throughout our organisation, working with peers to embed a customer centric culture, particularly through operational effectiveness and opportunities to deliver excellence through service metrics. Work collaboratively with other business units and departments to ensure we deliver a consistent experience for Canada Life customers.
- To build and maintain effective working relationships with colleagues at all levels throughout the company and with external partners as appropriate
- Experience in workforce planning and/or workforce modelling
- Passionate about putting the customer first, and a keen desire to champion this in their role.
- In-depth knowledge of a customer experience environment.
- Excellent numeracy and a robust understanding of statistical analysis. Understanding of customer research methodologies.
- Capable of identifying the root cause of problems by using data to find solutions to improve efficiencies and improved operational metrics across CS.
- Delivery focused, with high energy and drive and ability to deliver through others.
- Excellent interpersonal and presentation skills, including the ability to communicate effectively across all levels of the business and with customers.
- Can communicate with impact and engage teams in gaining a deeper customer experience understanding. Can present to and get buy-in from senior leaders.
- Able to balance and delegate multiple tasks and initiatives within strict deadlines.
- Ability to evolve with the evolution of the role and business.

We have an opportunity for a People Partner to join our team on a permanent basis. The role will be based in our Isle of Man office and will operate across multiple jurisdictions.
Who we are
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.
All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.
Job Purpose
The People Partner is a key member of the People Team, providing expert operational support and insight across the full employee lifecycle. This role will work closely with the wider people team and partner with leaders across locations - Isle of Man, Jersey, UK, and Dubai, enabling strong people outcomes that align with business goals.
As a trusted advisor to the business, the role requires an experienced generalist who is comfortable working at pace, performing operational day to day activities right up to supporting strategic initiatives. With a highly regulated environment, the ability to run efficient people processes, whilst collaborating with stakeholders across multiple business functions will be expected.
Responsibilities & Duties
Business Partnering
- Build and maintain strong working relationships with leaders and line managers across locations to understand team needs and deliver people solutions that support business success.
- Provide coaching on people matters including organisational change, leadership effectiveness, and team development.
- Support workforce and talent planning discussions, with a practical focus on implementation and follow-through.
- Use feedback and insights to drive improvements in people experience and engagement.
Talent & Development
- Identify learning needs across teams and collaborate to drive a wide range of development opportunities, from professional qualifications to leadership programmes.
- Support the execution of high-potential and succession planning activities, with a practical focus on delivering and tracking development outcomes.
Culture & Engagement
- Contribute to the planning and delivery of employee engagement, wellbeing, and inclusion initiatives across all offices.
- Act as a cultural ambassador, role-modelling values-led behaviour and promoting a positive, inclusive, and high-performance culture.
Employee Relations & Policy
- Provide advice and hands-on support to line managers on employee relations matters including performance, absence, conduct, and grievance cases.
- Ensure consistent and fair application of people policies and procedures, aligned to regulatory frameworks and local employment law.
- Partner with internal and external stakeholders where necessary on employee matters.
Data & Reporting
- Use people and business data to support management information and produce regular and ad-hoc reporting across key metrics, as required.
- Interpret trends and patterns from external and internal data to support business decision-making, working closely with the team to present insights clearly and confidently.
- Support workforce planning by maintaining accurate headcount and organisational data and highlighting potential risk areas or capacity gaps.
People Operations
- Manage operational people activities across the whole employee life cycle, including onboarding offboarding, changes, and other people related queries, ensuring all actions are timely, accurate, compliant and reflect our expected behaviours.
- Co-ordinate the performance review process and embed a culture of continuous feedback and performance development.
- Support payroll and benefits administration activities as required, working closely with the Operations team.
- Maintain accurate and up to date employee records and documentation, ensuring compliance and adherence with relevant laws.
- Proven experience in a generalist People or HR Team and at least 2-3 years at People/Business Partner or Senior Advisor level.
- Strong practical understanding of employment legislation across relevant locations.
- Ability to demonstrate a wide range of experience to include managing complex employee relations, policy development, and performance management.
- Excellent administrative and organisational skills, with sharp attention to accuracy and detail with the ability to prioritise effectively.
- Strong experience using People/HR systems, SharePoint, MS Office and digital tools to manage, track and report HR data.
- Relevant People/HR qualification - desirable.
- Collaborative - Works effectively at all levels, across all functions and locations.
- Hands on - Willing to deliver full range of operational activities and contribute g to support strategic initiatives.
- **Resilient **- Able to manage multiple tasks, remaining calm and professional in a fast-paced environment.
- Empathetic - Approaches situations with understanding and sound judgment, always maintaining confidentiality.
- Communicative - Builds trust through clear, consistent communication and the ability to influence and challenge when appropriate.
- **Proactive **- Seeks continuous improvement in people processes and champions a positive, engaging work culture.
- Decisive - Capable of making clear, confident decisions within scope of role, taking ownership for outcomes.
- **Analytical **- Uses data to inform decisions and shares insights to support business planning.

Nedbank Private Wealth seeks a People Partner for their Isle of Man office. This permanent role supports multiple jurisdictions, providing expert HR guidance across the employee lifecycle. The ideal candidate has 2-3 years' HR partner experience, strong employment law knowledge, and excellent stakeholder management skills. Must demonstrate collaborative approach and analytical mindset.
Nedbank Private Wealth is actively building a global talent pool of experienced and qualified Private Banking professionals and leaders who are passionate about delivering exceptional outcomes for high-net-worth clients across our jurisdictions – UK, Isle of Man, UAE and Jersey.
If you have a strong track record of revenue generation, relationship management, and leadership within the private wealth sector, we invite you to register your interest in future career opportunities with us. Our Private Banking professionals work closely with clients and their advisers to deliver tailored solutions.
Locations: United Kingdom (London), Isle of Man, United Arab Emirates (Dubai) & Jersey.
Sectors: High Net Worth & Ultra High Net Worth | Private Wealth | Investment & Financial Planning
Level: Relationship Managers | Senior Private Bankers | Senior Leaders
Why express interest?
- By joining our talent pool, you’ll be considered for future opportunities that align with your experience and aspirations – whether you're seeking a client-facing revenue role, stepping into a leadership position, or looking to relocate across our key hubs.
- You’ll gain visibility with our internal talent team and be amongst the first to hear about relevant openings, all while maintaining complete confidentiality.
- Register your interest today and be part of a purpose-led, client-first private wealth organisation with international reach.
- We look forward to hearing from high-calibre professionals who are committed to delivering lasting value for clients and building a high-performing career in private wealth.
- Extensive private banking or wealth management experience.
- Demonstrable success in growing and maintaining a book of high-value clients.
- Strong understanding of cross-border financial planning, investment advice, and lending solutions.
- Ability to generate sustainable revenue through new business acquisition and relationship deepening.
- Experience working in or supporting regulated jurisdictions.
- Proven leadership in managing or mentoring private banking teams.

Nedbank Private Wealth seeks experienced private banking professionals for roles across UK, Isle of Man, UAE and Jersey. Focusing on high-net-worth clients, they offer opportunities in relationship management and leadership positions. Candidates should have proven revenue generation experience and commitment to client-focused wealth management.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
As part of the Country Brand and Marketing team, grow and contribute to the bank/ BU reputation, brand, and image, through Public Relations activities. By building media/PR relationships and leveraging PR/media knowledge and experience, drive positive and proactive media/ brand and reputation outcomes for the bank / BU. Develop and implement all internal communication plans in line with BU strategy and overall employee value proposition.
Key Outputs:
- Develop compelling Public Relations (PR) and communication plans to drive positive media coverage
- Partner with internal stakeholders to develop PR opportunities that will build brand and reputation in country
- Craft press releases that convey the appropriate strategic messaging and prepare media kits
- Take ownership of responses to media inquiries and requests in a timely and accurate manner
- Ensure adherence to all policy and procedure which informs and governs Public Relations and relations with outside
- stakeholders
- 5 - 7 years
- Experience of Public Relations in the financial services industry, with proven
- experience of developing and executing PR campaigns, in dealing with diverse
- media stakeholders / outlets and in interacting with the media and working with a
- broad range of stakeholders in the PR environment is advantageous, including
- government agencies and investors.
- 1 - 2 years
- Experience in communication campaign planning, development, and implementation
- essential, working in a project environment, prioritising tasks, and meeting deadlines
- in a fast-paced environment and cross-functionally with teams to align marketing
- efforts with overall business goals.
Behavioural Competencies:
- Generating Ideas
- Developing Expertise
- Managing Tasks
- Meeting Timescales
- Team Working
- Conveying Self-Confidence
- Taking Action
- Thinking Positively
- Pursuing Goals
- Embracing Change
- Interacting with People
- Showing Composure
Technical Competencies:
- Understanding of Financial Services
- Brand and Product Activations
- Leadership to Stakeholder Engagement
- Brand Reputation Management
- Creating Effective Branded Experiences
- Internal Communication Channels
- Media and Public Relations
- Measuring Marketing and Communication
- Write Effective Communications
- Writing and Editing

PR professional role in Isle of Man requiring 5-7 years' financial services PR experience and communications degree. Responsible for managing bank's reputation through media relations, PR campaigns and internal communications. Must have proven experience in stakeholder management and campaign development. Isle of Man work rights essential.
About the Role
We are seeking a skilled and versatile Mechanical & Electrical (M&E) Project Engineer to join our expanding facilities services team in the Isle of Man. This is a rare opportunity to take ownership of the full design, quoting, and project delivery lifecycle for both mechanical and electrical building services systems.
The successful candidate will be based in the UK and willing to relocate to the Isle of Man. You’ll play a critical role in ensuring efficient, compliant, and high-quality delivery of commercial and residential M&E installations from design through to commissioning.
Key Responsibilities
- Design and specify both mechanical (HVAC, plumbing) and electrical (lighting, power, containment) systems
- Prepare accurate costings, quotations, and tender packages for M&E works
- Manage full M&E project lifecycle including procurement, scheduling, and subcontractor oversight
- Conduct site surveys and develop detailed scope of works
- Liaise with suppliers, clients, consultants, and internal teams to ensure successful delivery
- Ensure all designs comply with relevant UK regulations and Isle of Man standards
- Coordinate and manage installation teams and oversee commissioning
- Prepare all associated documentation, including O&M manuals and handover packs
What we Offer
- Full relocation support to the Isle of Man
- Competitive salary and performance-related bonus scheme
- Isle of Man tax advantages (standard 20% income tax)
- Company vehicle, pension scheme, and CPD support
- High level of autonomy and clear progression path in a growing company
Requirements
- Degree or HNC/HND in Building Services Engineering, Mechanical or Electrical Engineering (or equivalent)
- Minimum 5 years’ experience in M&E project design and management
- Proficient in mechanical and electrical system specification and design
- Working knowledge of UK building regulations and British Standards
- Skilled in AutoCAD or Revit and relevant calculation tools (e.g. Hevacomp, Dialux, etc.)
- Strong project management and communication skills
- Ability to lead multi-disciplinary teams and deliver to tight deadlines
- Full UK driving licence
Desirable
- Experience with renewable systems (e.g. air source heat pumps, solar PV)
- Chartered status or working towards it (CIBSE, IET, IMechE)
- Knowledge of Isle of Man regulations and practices (training provided if not)

Seeking experienced M&E Project Engineer to relocate to Isle of Man. Role involves end-to-end management of mechanical and electrical building services projects. Must have degree/HNC/HND in relevant engineering field, 5+ years' experience, and proficiency in CAD software. Offers relocation support, competitive salary and company benefits.
Who are we looking for?
We are looking for someone to join our area as Risk and Controls Administrator.
The successful candidate will report to the Risk and Controls Manager and support them with First-Line Governance and Controls across the business, including IT Group Technology Operations. They will also provide support and input with Business Resilience activities.
Key responsibilities:
Governance:
- First line owner for Business Controls.
- Stakeholder partnership across IT and Retail Operations
- Procedures/Frameworks – Ensure annual review requirements are met across all department processes & control frameworks.
- Business Resilience for the Isle of Man business; Business Continuity and Resilience plans uploaded into the Group platform Fusion. Support the Business Resilience Manager and working with Department Managers to ensure annual review of Continuity Plans and Impact Assessments are completed and testing plans are operational.
- Reporting oversight for Chief Operating Officer - work across Zurich International Life (ZIL) in the collation of and reporting of data for ZIL.
Controls:
- Manage and oversee all Risk and Control output within Retail Operations and under Shared Services including the Group Framework.
- Serve as the Risk and Control representative for project oversight.
- ICIF Oversight across ZIL IOM – Testing scope, gap analysis, Control Owner support, COO review, training, RACE data quality, ICIF implementation including applicability assessment/remediation. Control and documentation updates, quarterly attestation. As a shared service.
- GTO Controls – As above for IT scope. Support rollout and delivery of Project SCOPE throughout 2025
- 1st Line Control Testing (Proactive audit) - review of control challenges and action plans and fix in live environment.
- Coordinate completion of Group quarterly mandated Key Risk Indicators (KRIs) across IT, Third Party Governance and Business Resilience
- Oversee structural changes to the business to ensure control gaps are mitigated following change.
- Educate the business, harbouring a culture of controls and evidence across processes.
- Technical knowledge and experience of Governance and Controls.
- Great working knowledge of Excel, as well as other Microsoft Office applications.
- Keen eye for detail.
- Good team-working abilities.
- Able to use own initiative in problem-solving.
- Excellent written communication skills.
- Work in accordance with Zurich Values.
- Good organisational and time management skills with an emphasis on quality and the ability to work to deadlines.
- Ability to take a holistic view of problems to provide guidance to identify suitable solutions.

Looking for a Risk and Controls Administrator to support the Risk and Controls Manager with first-line governance across IT and retail operations. Key responsibilities include business controls management, resilience planning, ICIF oversight, and control testing. Must have governance experience, strong Excel skills and attention to detail.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
To operate as the first point of contact and provide an exceptional level of service to International Personal Banking (IPB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.
Key Outputs:
- Act as the first point of client contact for any notice to close instructions, and interact with the BCU to resolve posting restriction issues
- Act as the point of referral for more complex BCU related queries, handing off the interactions relating to deceased clients and fraud
- Adopt a positive attitude to change and be part of the team’s engagement
- Build relationships with IPB customers by understanding the customer and servicing the customer needs appropriately
- Engage proactively with other departments, keeping up to date with professional reading, completing internal training requirements, attending lunch and learn sessions and pro-actively understanding end to end processes
- 1 - 2 years experience in Personal and Private Banking
- Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.
Behavioural Competencies:
- Adopting Practical Approaches
- Embracing Change
- Examining Information
- Following Procedures
- Generating Ideas
- Interacting with People
- Producing Output
- Seizing Opportunities
- Team Working
- Thinking Positively
- Understanding People
- Upholding Standards
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Difficult Calls Management
- Query Resolution
- Telephone Caller Handling
- Verbal Communication

First point of contact for International Personal Banking clients, providing exceptional service via phone, email and face-to-face. Handles account closures, complex queries and customer relationships. Requires 1-2 years' banking/customer service experience. Must have Isle of Man residency and right to work. Strong communication and problem-solving skills essential.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
To provide pro-active management and operational support enabling the implementation of the Non-Financial Risk (NFR) management strategy across the Business and Commercial Banking (BCB), Personal and Private Banking (PPB) and Corporate Functions (CF) considering the relevant 17 NFRs, and risk management processes to identify, report and mitigate risks.
Key Outputs:
- **Implement and Embed the Non-Financial Risk (NFR) Framework - **Drive the execution of the NFR strategy across business units by applying group policies and risk appetite, ensuring proactive identification, assessment, and mitigation of all 17 NFR types.
- **Deliver Risk Insights and Advisory Support - **Provide value-adding risk assessments and guidance on strategic initiatives, new products, and change programs to ensure risks are quantified, mitigated, and aligned with business objectives.
- **Monitor and Report on Risk Exposure - **Conduct scenario planning, risk acceptance analysis, and root cause investigations. Track actual losses against risk appetite and escalate material exposures to relevant governance forums.
- **Support Regulatory Compliance - **Advise on information risk, business resilience, third-party risk management, fraud risk, technology risk and compliance with regulatory and internal group requirements. Ensure business units understand and implement control measures effectively.
- **Champion Risk Culture and Continuous Improvement - **Promote a strong risk and control culture through knowledge sharing, awareness campaigns, and collaboration with stakeholders. Contribute to the evolution of the NFR framework based on emerging risks and business needs.
- 5–7 years of experience in:
- Risk management, with a focus on non-financial risk (NFR) across multiple risk types (e.g., fraud, information risk, third-party risk, operational risk).
- Risk and control frameworks
- Financial services industry
- Senior stakeholder management
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Convincing People
- Directing People
- Embracing Change
- Examining Information
- Exploring Possibilities
- Generating Ideas
- Making Decisions
- Providing Insights
- Resolving Conflict
- Upholding Standards
Technical Competencies:
- Analysing Insurable Risk
- Economic Capital Management
- Evaluating Risk Management Effectiveness
- Risk Identification
- Risk Measurement
- Risk Reporting
- Risk Response Strategy
- Risk/ Reward Thinking

Senior Non-Financial Risk Manager role in Isle of Man (no relocation). Requires degree in Business/Risk Management and 5-7 years' experience in NFR management. Responsible for implementing risk frameworks, monitoring 17 NFR types, providing risk insights, and ensuring regulatory compliance across banking divisions. Must have strong stakeholder management skills.
Job Summary
We are looking for DevOps/SRE Engineers with proven DevSecOps skills, to support our transformation and the future growth of the Canada Life UK business. We are on a journey of simplifying our IT estate, removing our legacy systems and delivering innovative solutions through Cloud adoption, AI and expanding our digital services.
As a member of the CLUK Product Engineering team, you will be involved in every stage of the product lifecycle from conception, design, implementation, testing, through to operational support.
With automation at the heart of everything we are doing, you should have a strong hands-on understanding of CI/CD tools, to build secure and reliable applications.
We are looking for Azure experience, though strong experience in any cloud is welcome.
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements and this role offers a hybrid work from home /office model, with the expectation of being onsite for team meets and events. Our office locations include London, Potters Bar, Bristol and Isle of Man.
Key responsibilities
- Design, implement, and maintain applications in Cloud and On-prem, through CI/CD pipelines
- Develop automation scripts for deployment and maintenance of applications
- Monitor system performance and health; identify opportunities for optimization
- Ensure compliance with all security policies and standards
- Troubleshoot and resolve issues, identify root causes
- Participate in technical discussions and provide recommendations for improvements
- Document system configurations and processes
- Provide support to other teams as needed
- Provide guidance to less experienced Product Engineering team members to help them learn and develop their own skills
Essential skills needed
- Application support within a Financial Services context (SaaS, PaaS, Cloud, On-Prem hosted applications)
- Relevant experience as a DevOps or SRE Engineer
- Highly proficient in scripting languages like Powershell, Python, Ruby, Bash, and programming languages like C# for automating tasks and creating tools.
- Strong experience in a cloud-based environment e.g. Azure/AWS/GCP and related services
- Experience of cloud engineering within containerization technologies such as Docker and Kubernetes
- Demonstrates following sound engineering practices, especially utilising automation tools, working knowledge of CI/CD pipeline tools such as Azure DevOps, Octopus Deploy, Jenkins or GitHub Actions (or similar)
- Possess first class API and interfacing skills
- Used to working within Agile frameworks and can coach others to do the same
- Good understanding of networks, firewalls, load balancers and associated infrastructure needs
- Excellent problem-solving and troubleshooting skills
- Effective communication and enjoys collaboration with cross-functional teams
- Ability to work both independently and in a team environment
Desirable skills
- Experience of migrating on-premises infrastructure to the cloud and understanding the challenges involved
- Familiarity with cloud security best practices, identity and access management (IAM), and encryption techniques
- Microsoft Azure certifications are a plus
Observability
- Designing, implementing and day-to-day use of logging and monitoring tools to capture data for alerting and issue identification and resolution using DataDog, App Insights or similar tools.
- Designing applications and infrastructure for observability, security, and reliability.
Networking & Security
- Monitor and enhance network performance, ensuring high levels of security and scalability across all cloud environments.
- Enforce security best practices in AKS, including network policies, RBAC (Role-Based Access Control), and integration with Azure Active Directory
Core Services
- Azure core services such as Azure Storage, including Blob, Azure VMs, Azure LB, Azure ASG, Azure Serverless, Azure DB, Azure Container Instance, Kubernetes, and Docker.
- Software development experience, ideally in .NET stack.
- SQL skills to manage and interact with databases as part of the application deployment process.
CI/CD
- Design, implement, and manage continuous integration and deployment (CI/CD) pipelines using Azure DevOps and Octopus Deploy, applied in particular to deployment of containerised applications
Containerisation
- Design and implement containerisation strategies using AKS and associated resources, employing tools such as Terraform and Azure Resource Manager (ARM) templates
- Develop the deployment, scaling, and management of containerised applications in AKS, ensuring high availability and performance
- Administer and optimise Azure environments, including hands-on management of Azure Kubernetes Service (AKS) clusters.
Other Features
- Work on the migration of existing infrastructure and applications from on premise data centre to Azure, ensuring a smooth and efficient transition with minimal downtime.
- Collaborate with development and operations teams to automate and streamline operational processes.
- Provide expertise and architectural assistance to other IT staff and project teams, supporting knowledge upskill where needed.
- Work closely with development teams to define deployment strategies, troubleshoot issues, and support application performance
- Create and maintain detailed documentation for architectures; provide training and support to team members

DevOps/SRE Engineer role at Canada Life UK focusing on cloud transformation and DevSecOps. Key responsibilities include implementing CI/CD pipelines, cloud infrastructure management (primarily Azure), and containerisation. Essential: Financial Services experience, strong scripting/programming skills, cloud expertise. Hybrid working available across UK locations.
Job Summary
We are looking for a Lead DevOps/SRE Engineer with proven DevSecOps skills, to support our transformation and the future growth of the Canada Life UK business. We are on a journey of simplifying our IT estate, removing our legacy systems and delivering innovative solutions through Cloud adoption, AI and expanding our digital services.
As a member of the CLUK Product Engineering team, you will be involved in every stage of the product lifecycle from conception, design, implementation, testing, through to operational support.
With automation at the heart of everything we are doing, you should have a strong hands-on understanding of CI/CD tools, to build secure and reliable applications.
We are looking for Azure experience, though strong experience in any cloud is welcome.
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements and this role offers a hybrid work from home /office model, with the expectation of being onsite for team meets and events. Our office locations include London, Potters Bar, Bristol and Isle of Man.
Key responsibilities
- Design, implement, and maintain applications in Cloud and On-prem, through CI/CD pipelines
- Develop automation scripts for deployment and maintenance of applications
- Monitor system performance and health; identify opportunities for optimization
- Ensure compliance with all security policies and standards
- Troubleshoot and resolve issues, identify root causes
- Participate in technical discussions and provide recommendations for improvements
- Document system configurations and processes
- Provide support to other teams as needed
- Provide guidance to less experienced Product Engineering team members to help them learn and develop their own skills
Essential skills needed
- Application support within a Financial Services context (SaaS, PaaS, Cloud, On-Prem hosted applications)
- Relevant experience as a DevOps or SRE Engineer
- Highly proficient in scripting languages like Powershell, Python, Ruby, Bash, and programming languages like C# for automating tasks and creating tools.
- Strong experience in a cloud-based environment e.g. Azure/AWS/GCP and related services
- Experience of cloud engineering within containerization technologies such as Docker and Kubernetes
- Demonstrates following sound engineering practices, especially utilising automation tools, working knowledge of CI/CD pipeline tools such as Azure DevOps, Octopus Deploy, Jenkins or GitHub Actions (or similar)
- Possess first class API and interfacing skills
- Used to working within Agile frameworks and can coach others to do the same
- Good understanding of networks, firewalls, load balancers and associated infrastructure needs
- Excellent problem-solving and troubleshooting skills
- Effective communication and enjoys collaboration with cross-functional teams
- Ability to work both independently and in a team environment
Desirable skills
- Experience of migrating on-premises infrastructure to the cloud and understanding the challenges involved
- Familiarity with cloud security best practices, identity and access management (IAM), and encryption techniques
- Microsoft Azure certifications are a plus
Observability
- Designing, implementing and day-to-day use of logging and monitoring tools to capture data for alerting and issue identification and resolution using DataDog, App Insights or similar tools.
- Designing applications and infrastructure for observability, security, and reliability.
Networking & Security
- Monitor and enhance network performance, ensuring high levels of security and scalability across all cloud environments.
- Enforce security best practices in AKS, including network policies, RBAC (Role-Based Access Control), and integration with Azure Active Directory
Core Services
- Azure core services such as Azure Storage, including Blob, Azure VMs, Azure LB, Azure ASG, Azure Serverless, Azure DB, Azure Container Instance, Kubernetes, and Docker.
- Software development experience, ideally in .NET stack.
- SQL skills to manage and interact with databases as part of the application deployment process.
CI/CD
- Design, implement, and manage continuous integration and deployment (CI/CD) pipelines using Azure DevOps and Octopus Deploy, applied in particular to deployment of containerised applications
Containerisation
- Design and implement containerisation strategies using AKS and associated resources, employing tools such as Terraform and Azure Resource Manager (ARM) templates
- Develop the deployment, scaling, and management of containerised applications in AKS, ensuring high availability and performance
- Administer and optimise Azure environments, including hands-on management of Azure Kubernetes Service (AKS) clusters.
Other Features
- Work on the migration of existing infrastructure and applications from on premise data centre to Azure, ensuring a smooth and efficient transition with minimal downtime.
- Collaborate with development and operations teams to automate and streamline operational processes.
- Provide expertise and architectural assistance to other IT staff and project teams, supporting knowledge upskill where needed.
- Work closely with development teams to define deployment strategies, troubleshoot issues, and support application performance
- Create and maintain detailed documentation for architectures; provide training and support to team members

Lead DevOps/SRE Engineer needed for Canada Life UK's digital transformation. Role involves designing and implementing cloud solutions, primarily in Azure, with strong focus on CI/CD, containerisation and automation. Must have extensive DevSecOps experience, scripting abilities and cloud expertise. Hybrid working available across UK locations. Financial services background essential.
Job Description
To lead, manage and deliver an integrated and independent Risk Management Function within the legal entities. Ensure that all risk types are managed, the operating model has been implemented and balancing the interests of clients and other stakeholders, while protecting the safety and soundness of the entity, while ensuring the ethical standards are adhered to and maintained within the legal entities.
Qualifications
Minimum Qualification:
- First Degree in Business Commerce, Generic Management, Banking, Risk Management (Required)
- Post Graduate Degree in Business Commerce, Generic Management, Banking, Risk Management (Preferred)
- Masters Degree in Risk Management (Advantageous)
Experience Required:
- More than 10 years' experience in Risk Management with profound knowledge in the full dimensions of the field.
- Regulatory environment savvy, a proven track record in large scale and high-level leadership and capable of influencing seasoned leaders in their own right as well as employees.
- As an influential leader, the capacity to navigate through the landscape of relevant decision makers in industry.
Key Outputs:
- Ensure the implementation of the Risk Management Framework (including the risk culture) in the legal entities to ensure all relevant risk types, including emerging risks, are identified, assessed and measured, managed and reported to the country leadership team, as well as appropriate Risk and Board oversight committees.
- Adopt a Combined Assurance approach in line with the Group Risk Assurance Operating Standard
- Embed the use of stress testing results to benefit risk management and decision-making at various levels in the organisation.
- Lead and drive the adoption of risk management policies and procedures, meeting the requirements of the legal entities and aligned to those of the SBG.
- Implement the operating model capabilities, policies, processes, standards, regulations, core technologies / digital platforms, functioal structures, supporting standard job descriptions and skill requirements for the legal entities.
Additional Information
Behavioural Competencies:
- Challenging Ideas
- Convincing People
- Developing Expertise
- Developing Strategies
- Directing People
Technical Competencies:
- Evaluation of Internal Controls
- Promote Good Governance, Risk & Control
- Financial Acumen
- Evaluating Risk Management Effectiveness
- Fraud Detection and Management
- Information Security Management

Senior Risk Management role leading the implementation and oversight of risk frameworks across legal entities. Requires 10+ years' experience, degree in Business/Risk Management (postgraduate preferred). Key focus on regulatory compliance, strategic leadership, and embedding risk management policies whilst ensuring ethical standards and stakeholder interests are maintained.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
To implement and manage a range of complex Structured Corporate Loan transactions, within an asset class, with supervision, as intended by the loan agreement, in support of the IB business and Wholesale Clients
Key Outputs:
- Actively monitor, identify, resolve or escalate operational issues
- Consult stakeholders and provide relevant operational inputs and subject matter expertise regarding Structured Loan transaction operational requirements
- Create vanilla and / or complex transactions on ACBS based on the salient features from the legal agreement
- Ensure all documentation for the assigned vanilla and / or complex transactions is stored appropriately internally
- Foster a learning mindset and be aware of digital trends and technological disruptors
- 3 - 4 years experience in Operations
- A track record adding value and delivering professional, client centric service to
- internal and /or external clients preferred
- 3 - 4 years experience
- Experience working within Transaction Management in Financial Services supporting the Investment Banking business, demonstrating relevant knowledge of Investment Banking Debt Products, the financial instruments managed by Wholesale Clients TMU and the ability to interpret related legal agreements.
Behavioural Competencies:
- Articulating Information
- Checking Things
- Establishing Rapport
- Examining Information
- Following Procedures
- Interacting with People
- Interpreting Data
- Managing Tasks
- Producing Output
- Pursuing Goals
- Taking Action
- Team Working
Technical Competencies:
- Financial Accounting
- Financial Statement Analysis
- Legal Administration
- Risk Awareness
- Risk Identification

Corporate Loan Transaction Manager required for Isle of Man position. Managing complex structured loans within investment banking. Must have degree in Business/Finance/Accounting with 3-4 years' operations experience in financial services. Focus on transaction management, client service and legal documentation. No relocation available.
Description: 9 Month Fixed Term Contract
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The COO function of Canada Life UK is a key part of the business, providing Customer Services, IT and Change, Operations, Data & Insight. The Internal Control Framework Workstream Lead will be responsible for overseeing and managing the development, implementation, and continuous improvement of the internal control framework activity within the organization. The role holder will be responsible for clarifying the internal control operating policy requirements on the business control environment and its operational effectiveness. This role requires a strategic thinker with a deep understanding of regulatory requirements, risk management, and control processes. The successful candidate will work closely with various departments to ensure that the internal control framework is robust, effective, and aligned with the organization's objectives.
Key Responsibilities
- Framework gap analysis and implementation - implementation of the internal control framework improvements to meet the requirements of the policy.
- Ensure an effective change management and governance process is in place for Business Process managment
- Ensure there are documented processes in place, operating effectively, which identify and report at the appropriate level any control weaknesses or control failings. Where gaps are identified, ensure remediation actions are in place to resolve.
- Risk & control assessment and management – conducting regular risk and control assessments to identify and evaluate potential risks to the organization.
- Develop and implement risk mitigation strategies to address identified risks.
- Monitor and report on the effectiveness of risk management activities.
- Establish monitoring mechanisms to ensure ongoing compliance with the internal control framework and suitable reporting is in place to senior management and the boards across the organisation
- Develop and deliver training programs across the organisation to engage colleagues on the internal control framework, ensuring effective communication and a culture of compliance and risk awareness within Canada Life.
- Work with Risk & Compliance and Internal Audit colleagues as the 2nd and 3rd lines of defence (Compliance and Internal audit) in the execution of their roles in relation to Internal audit reviews and Compliance monitoring
- Strong influencing skills, with experience of engaging with Boards and senior management in order to get desired outcome
- Good interpersonal/networking skills, with the ability to maintain a variety of relationships with multiple stakeholders
- Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management including Board level.
- Significant experience in the life insurance industry, including management positions.
- Comprehensive knowledge of enterprise risk management and the relevant regulations, including the technical aspects relating to the quantification and analysis of a wide range of risks
- Significant experience of embedding and maintaining an enterprise risk management framework
- Experience of first line of defence risk oversight activities
- Strong skills and experience of managing and motivating a team from a diverse range of professional backgrounds and with varying levels of experience
- Proven track record at delivering reporting requirements under time pressure with attention to detail.
- Self-motivated, well-organised, pragmatic and able to perform tasks independently

Internal Control Framework Workstream Lead required for 9-month contract at Canada Life UK. Role oversees development and implementation of internal control frameworks, ensuring regulatory compliance and risk management. Requires strong experience in life insurance, enterprise risk management and stakeholder engagement. Bachelor's degree essential; professional certification preferred.
Overview
Be a **#Globalite **and be part of our growing team!
We are currently looking for a CRM Solutions Engineer to design, develop, and manage the Dynamics 365 CRM system, ensuring it meets business needs while maintaining data integrity, scalability, and performance. This role bridges technical development, system administration, and business analysis for CRM customization and optimization.
You will work closely with stakeholders to gather requirements and implement custom workflows, automations, and integrations, while overseeing daily system administration and ensuring accurate, actionable CRM data.
Responsibilities
Solution Architecture & Integration: Design scalable, flexible Dynamics 365 CRM solutions aligned with business needs. Ensure seamless integration with internal systems like ERP, marketing automation, and customer support platforms.
Power Platform Expertise: Leverage Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Dataverse) to extend CRM functionality and deliver low-code/no-code solutions.
Customization & Automation: Develop and customize workflows, plugins, and automations to improve productivity across sales, marketing, and service teams. Build custom entities, forms, and reports tailored to business processes.
System Administration & Security: Manage user roles, permissions, system updates, and data integrity. Maintain a robust security model and ensure regulatory compliance (e.g., GDPR).
Data & Insights: Create and maintain insightful reports and dashboards using Power BI and Dynamics 365 tools, enabling data-driven decision-making.
Stakeholder Collaboration & Support: Gather requirements from stakeholders, translate them into technical solutions, and provide ongoing user support and system troubleshooting.
- 3–5 years of experience configuring and maintaining CRM systems
- Proven experience with Microsoft Dynamics CRM, including implementation and customization
- Dynamics 365 Fundamentals (CRM) – Essential
- Experience in a B2B environment
- Certification in CRM management or related fields
- Strong understanding of CRM principles and best practices
- Excellent analytical and problem-solving skills
- Ability to work collaboratively with cross-functional teams
- Strong communication and training skills

CRM Solutions Engineer needed to design, develop and manage Dynamics 365 CRM system. Key responsibilities include solution architecture, Power Platform development, system customisation and data management. Requires 3-5 years' CRM experience, Dynamics 365 expertise and B2B background. Strong analytical and communication skills essential.
Job Description
Overview
🌎Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby
🗣️ We are on the lookout for a **Jackpot Coordinator **to join our **Games **team.
As a Jackpot Coordinator, you will provide coordination and administrative support on key initiatives across the jackpot portfolio of products and games.
🤩 This is a very exciting entry level opportunity for someone who would like to build a career in Igaming
Responsibilities
The role will entail but not be limited to facilitating the delivery and optimization of all jackpots and progressive products, managing change, compiling performance and uptake reporting, coordinating new releases and assisting with the management of jackpot and progressive revenue generation and protection initiatives and projects.
What you will do:
- Support the successful delivery of progressive projects and initiatives across the Games Global portfolio.
- Understand business requirements and relevant priorities, identify opportunities to grow revenues across the portfolio of content, proactively highlight gaps in our offering and react accordingly.
- Maintain and process work orders for jackpot requests and approvals from the partnership team and client launch manager.
- Maintain and process any large progressive jackpot wins, including payments of large jackpot prizes.
- Support new jackpot and progressive releases, creating documentation and ensuring all the relevant processes are in place and followed to manage these successfully.
- Perform the role of liaison for product, finance and commercial teams regarding jackpot payouts and related queries.
- Perform regular analysis and monitor the performance of jackpots in the portfolio, ensuring jackpots are optimized and performing to their full potential, highlight any risks to the portfolio.
- Perform market research, identifying trends with key customers, competitor developments and changes in the regulatory landscape – provide recommendations based on these insights.
- Produce regulator reports on jackpot performance, highlighting key KPIs, providing insights into trends and flagging risks where applicable.
- Collaborate with internal teams and customers to ensure portfolio achieves maximum uptake and promotion across our customer base and all available markets.
- Ensure jackpots and projects are supported by the correct sales materials and assets, and that we maximize the usage of internal tools such as client zone to effectively highlight our top performing Jackpot content.
- Manage the Jackpot comms plan across the business, ensure all key projects, jackpot performance and Jackpot releases are tracked, updated, and communicated to key stakeholders through all available channels.
- Support the Jackpots Team and wider Games Department in performing their duties.
🔍Who are we looking for?
- We are looking for a driven and passionate individual who is willing to learn and looking to grow a career in the igaming industry.
- You should be self motivated, pro-active and tech savy.
- A Pleasing personality is a hard requirement for this role in building strong interpersonal relationships with various stakeholders.

Games Global seeks a Jackpot Coordinator to manage progressive jackpot products and games. Key duties include monitoring jackpot performance, processing wins, coordinating new releases, and liaising with stakeholders. The role requires a tech-savvy, proactive individual with strong interpersonal skills. Entry-level position ideal for those seeking an iGaming career.
Role Overview
Responsible for leading and executing diverse projects that support the company's strategic goals. Reporting into the Project Management Office (PMO), which is part of the Delivery and Operations Department, this role involves planning, implementing, and closing projects effectively, while ensuring they are completed on time, within budget, and to the required quality standards. The Project Manager collaborates with cross-functional teams and stakeholders to drive project success and enhance the organization's project management capabilities.
Key Responsibilities
- Define project scope, objectives, and deliverables that support business goals in collaboration with senior management and stakeholders
- Develop detailed project plans, including timelines, tasks, resource requirements, and budget estimates
- Identify and assess project risks and develop mitigation strategie
- Lead and manage project teams, ensuring effective communication and coordination among team members
- Monitor project progress and performance using appropriate systems, tools, and techniques
- Establish and maintain relationships with internal and external stakeholders
- Provide regular updates and reports on project status, addressing any concerns or queries
- Facilitate stakeholder meetings and workshops to ensure alignment and buy-in
- Implement quality assurance processes to ensure deliverables meet organizational standards and customer expectations
- Conduct post-project evaluation and lessons learned sessions to capture valuable insights for future projects
- Minimum 3 years in a Project Management role
- Proven and demonstrable experience of the full project delivery lifecycle
- Excellent understanding of change management process and principals
- Excellent understanding of project management principles - planning, tracking, risk management, issue management reporting.
- Ability to manage multiple projects when required
- Knowledge and expertise in the use of project management and delivery methodologies and tools (i.e. Agile, SCRUM, Waterfall)
- Proficient with Project and Portfolio Management Tools. (Visio, MS Project etc.)
- Previous experience of presenting to senior levels within organisations
Ideal Candidate Characteristics
- Excellent problem-solving and critical-thinking skills.
- Strong analytical skills
- Strong team leadership skills
- Ability to influence, motivate, and mobilise teams and business partners (internal and external).
- Comfort with ambiguity, frequent change, and unpredictability.
- Excellent task management, organisation, and team collaboration skills.
- Strong reporting skills and ability to provide excellent reports and documentation
- Ability to anticipate risks and devise solutions in the moment.
- Excellent written and verbal communication skills.
- Strong presentation skills.
- Sound business and technology acumen.
- Ability to delegate effectively and negotiate delivery time scales with shared delivery teams.
- Production of project deliverables

Project Manager role within PMO, leading cross-functional projects aligned with strategic goals. Responsibilities include project planning, risk management, team leadership and stakeholder engagement. Requires 3+ years' experience, proven delivery track record, and project management certification. Strong communication and analytical skills essential.
Job Details
To provide and maintain a superior level of effective trust administration and service to advisers, settlors and beneficiaries of trusts administered by Utmost Trustee Solutions Ltd.
Key Responsibilities
- High calibre of Written and Verbal communication internally/externally
- Proficient in dealing with advisers, clients and all other parties associated with the trust or the underlying bond via telephone, letters and email.
- Second checking for other team members when required
- Distributing emails/post across the team if required
- Actively identifying problem areas and offering various solutions whenever possible
- Adhering to all regulatory legislation and guidance and ensuring all our compliance requirements are met
- Working as part of a team and acting as a role model
- Working to, and meeting deadlines
- Ability to vet new trust business applications
- Ability to process annual reviews (and all associated tasks) and highlight issues, and process any amendments to trust or client information
- Ability to vet and process investment switch requests
- Ability to vet and process requests for distributions to beneficiaries
- Ability to vet and process assignments and Requests for Payments
- Liaise effectively with colleagues across the business to ensure interdepartmental tasks are completed effectively
- Process invoices and trust company payments as required
- Make recommendations for Trust Forum consideration when required and document trustee decisions appropriately
- Demonstrate the ability to deal with 85% of the queries/requests raised by our customers
- Ability to liaise with technical areas in relation to more complex issues together with skills to update process notes accordingly
- Fully competent in the trust review process, with the ability to vet/check the work of others, raise issues and offer solutions
- Minimum of 2 years’ experience in Financial Services
- Good Knowledge of Microsoft Office Applications (Word, Excel, Outlook)
- Ability to compose good standard of ad hoc letters/faxes
- Considerable experience within customer facing administration role
- Basic understanding of the taxation regime for offshore investment bonds and the UK IHT regime for the taxation of trusts.
- Good understanding of the structure and administration of bonds and investment options.
- Knowledge of the regulatory framework (AML/KYC)
- Ability to meet individual targets and goals with accurate results
Me Personally
- Excellent planning and organisational skills
- Ability to work within a team or on own initiative
- Can maintain a high level of accuracy and still work within agreed service standards
- Ability to work under pressure
Me & Others
- Excellent communication skills (written& verbal)
- Good team player
Me & Customers
- Excellent understanding of Customer Service
- Commitment to providing outstanding customer service
- Excellent telephone manner

Trust Administrator role responsible for providing superior trust administration services. Key duties include client communication, vetting applications, processing reviews and distributions, ensuring regulatory compliance, and handling investment switches. Requires 2+ years' financial services experience, strong customer service skills, and understanding of offshore bonds and trust taxation.
Job Purpose:
- To work alongside other team members responding to customer problems, enquiries and complaints via live chat, email, and phone.
- Handle problems, enquiries & complaints, provide appropriate solutions and alternatives within the time limits and to a full resolution. Investigate fully all enquiries, complaints, and problems before resolution
- Ensure high customer service standards are maintained
- Work with other areas to stay updated on product knowledge
- To ensure that internal procedures are followed when dealing all problems, enquiries, and complaints both internal and external
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Responsibilities:
- To ensure all allocated daily tasks are completed in full by the end of each working day. Any outstanding enquires must be referred to your Team Leader.
- To ensure you follow internal practices when dealing with customer enquiries.
- Handle problems, enquiries & complaints, provide appropriate solutions and alternatives within the time limits and to a full resolution
- Ensure high customer service standards are maintained
- Investigate fully all enquiries, complaints, and problems before resolution
- Deliver a high standard of KYC checks in accordance with the company policies & procedures.
- Work with other areas to stay updated on product knowledge
- To ensure that internal procedures are followed when dealing all problems, enquiries, and complaints both internal and external
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Actively request customer reviews on personal performance via the company Trust Pilot Platform, with Member Support Advisers expected to obtain a minimum of 30 reviews per month.
- Must be prepared to work flexible hours, including evenings, weekends, and bank holidays on a rota basis with other members of the team, this is an essential requirement of the role, Shifts range from 08.00am to 23.00pm on a 7 hours per day basis.
- KYC experience essential
- Live Chat experience preferred
- The ability to turn around a negative customer experience into a positive conversation
- Gaming industry experience a desirable advantage
- Previous office experience
- Good interpersonal skills
- Confident manner
- Ability to multi-task, prioritize and manage time effectively
- Great attention to detail
- Works well under pressure
- Strong phone contact handling skills and active listening
- Good IT competencies, computer literate with high competency in Excel
- Open and responsive problem-solving skills
- Able to work on own initiative, be proactive and motivate others when necessary
- Methodical and well organised
- The ability to work as part of a team with the confidence to work independently

Customer service role handling enquiries via chat, email and phone. Responsibilities include resolving complaints, maintaining service standards, conducting KYC checks and obtaining customer reviews. Must work flexible hours including evenings/weekends. Essential: KYC experience, problem-solving skills, attention to detail and IT competency. Gaming industry experience preferred.
Overview
Welcome to the Games Global world 🌍. We’re changing the rules of the game. Providing 1,300+ exclusive games
from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby
🗣️ We are on the lookout for a** Senior Team Manager - New Business Sales to join our Revenue team. As a Senior Team Manager, you will be responsible in leading and driving a team** of Sales Managers and Launch
Managers focused on acquiring new business across all Games Global products. This role is responsible for
executing strategy, hitting growth targets, and fostering a high-performance, collaborative culture. The position
requires an excellent understanding of the e-gaming industry, live casino product, competitors and customers.
Responsibilities
**🤝 What you'll do : **
- Manage, mentor, and support the new business team to consistently exceed sales targets and KPIs, fostering a high-performance culture grounded in accountability and collaboration.
- Translate company objectives into actionable sales plans, ensuring accurate forecasting and maintaining a healthy, qualified pipeline aligned with growth goals.
- Leverage deep industry knowledge, existing networks, trade shows, partner ecosystems, and emerging markets to identify, engage, and secure new business across jurisdictions.
- Oversee the end-to-end sales process—from prospecting and proposal to contracting, compliance, technical integration, and onboarding—ensuring a seamless handover to internal teams.
- Champion commercial innovation by identifying scalable business models, pricing structures and go-to market strategies to optimise profitability and market penetration
- Act as the central point of contact for new business onboarding, driving internal alignment, defining delivery scope, managing execution timelines, and reporting on progress.
- Develop and execute a long-term talent strategy for the function, including succession planning, capability building, and leadership pipeline development
- Lead the continuous improvement of operational frameworks and sales performance models using data analytics to drive agile decision-making and scalable process optimization.
- Serve as a thought leader & industry representative for Games Global at global forums, shaping market perception and contributing to white papers, panels and industry working groups
- Analyze market intelligence and competitive trends to inform internal stakeholders and support the development of go-to-market strategies and product positioning.
- Ensure that internal resources are allocated efficiently, prioritizing opportunities with the highest commercial potential to maximize ROI.
- Shape & drive the strategic direction of new business initiatives across the organisation, actively influencing product, compliance and commercial roadmaps to align with market opportunities and long-term business goals
- Keep internal stakeholders informed on product development roadmaps and ensure commercial and operational alignment.
- Strengthen existing partnerships to uncover further opportunities and enhance long-term collaboration and growth.
🔍 What we expect from you:
- We are looking for an experienced sales professional with strong commercial background and excellent business acumen
- Must be a proven leader of high-performing, cross-regional sales teams with consistent delivery of growth targets
- Excellent interpersonal skills with the ability to build lasting commercial relationships with customers
- Drives innovation and** continuous improvement** across team and commercial operations.
- Must have strong sales background - upselling, revenue generation, negotiation
- Experience working in a **target driven environment **is required
- Experienced in leveraging data-driven insights for forecasting, performance reporting, and pipeline optimisation.
- Technical awareness of legal requirements is a must
- Experience in complex commercial negotiations and legal agreements
- E-gaming background is good to have but not required.

Games Global seeks a Senior Team Manager for New Business Sales to lead sales and launch managers in acquiring new business. Role involves driving team performance, executing strategy, managing end-to-end sales processes and fostering industry relationships. Requires proven sales leadership, commercial acumen and strong negotiation skills. Gaming experience beneficial.
Job Details
To effectively manage the ongoing administration of externally managed investment portfolios, including the opening and closing of accounts, managing payments in and out, processing withdrawal requests, ensuring records are accurate and up to date, and responding to queries, always maintaining quality and integrity.
Professional and timely communication with policyholders, financial advisers, and external managers is fundamental to this role.
Key Responsibilities
Work Management & Prioritisation
- Able to meet targets and goals with accurate results.
- Maintain high levels of accuracy including when under pressure, within agreed service standards.
- Flexible and adaptable to changing priorities.
- Proactive and keen to learn new tasks, developing knowledge and responsibilities.
Teamwork
- Collaborate regularly with colleagues to discuss progress, prioritisation and issues arising, maintaining a positive can-do attitude.
Personal Ownership & Self Development
- Use initiative to seek solutions to problems, and to develop understanding of systems and processes.
- Recognise and engage with personal development opportunities.
Integrity & Focus on Customer Outcomes
- Act honestly, truthfully and always, maintaining that our values are at the heart of what we do, and our customers are why we do it.
- Minimum of 1 years’ experience in Financial Services.
- Excellent knowledge of Microsoft Office applications (i.e. Word, Outlook, Excel & PowerPoint).
- Excellent literacy, numeracy, planning and communication skills.
- Experience dealing with external parties such as fund managers, custodians and financial advisers.
- Proactive mentality towards learning new tasks, change initiatives and ownership of personal development.
- Strong sense of personal responsibility and desire to understand “why” something is being done.
- Able to adapt and organise work to meet deadlines and targets.
- we do, and our customers are why we do it.

Investment portfolio administrator responsible for managing external accounts, processing transactions and maintaining accurate records. Requires 1+ year financial services experience, strong MS Office skills, and excellent communication abilities. Must demonstrate accuracy, adaptability and customer focus while collaborating with advisers and fund managers.
Job Details
Carry out and oversee others in the team carrying out daily processes; creation, placement and settlement of transactions on investment accounts, set up and maintenance of assets, trading counterparty records and policyholder investment portfolio records. Matching money received into company bank accounts, handling asset re-registrations and investigation and resolution of stock reconciliation queries. Understand and support the team in fulfilling a broad scope of counterparty anti-money laundering requirements to enable timely investment and account opening.
Support the team and build a positive culture, providing an immediate point of escalation for technical expertise, be a subject matter expert and support the Team Leader with change initiatives and project work.
Role model the Utmost values and support oversight functions such as team planning, training and wider performance analysis and improvement. Professional and timely communication with colleagues, and with policyholders, financial advisers and all counterparties is fundamental.
Key Responsibilities
Control and Risk Mitigation
- Work under pressure to ensure the team processes tasks per agreed service levels.
- Able to prioritise and organise a variety of responsibilities for yourself and a team.
- Remain acutely aware of controls and mitigate risk in day-to-day processing.
Teamwork
- Collaborate continuously with colleagues to discuss progress, prioritisation and issues arising, maintaining a positive can-do attitude.
- Engage in and lead meetings and other initiatives.
Personal Ownership & Self Development
- Seek solutions to problems, and develop understanding of systems and processes, train and coach others.
- Recognise and engage with personal development opportunities for yourself and colleagues in the team.
Integrity & Focus on Customer Outcomes
- Act honestly, truthfully and fairly always, recognising that our values are at the heart of what we do, and our customers are why we do it.
- Ensure the team adheres to Data Protection policies.
Investments Knowledge
- Deep understanding of investment types such as equities, bonds and collective investment schemes, building a holistic knowledge of investment operations.
- Deep understanding of the nature of counterparties in the financial system, such as banks, fund administrators, custodians and financial advisers.
- Desire to progress through professional qualifications.
- Minimum of 2-3 years’ experience in Financial Services, investments related roles.
- Excellent knowledge of Microsoft Office applications (i.e. Word, Outlook & Excel).
- Strong verbal and written, customer focussed communication skills.
- Strong literacy, numeracy, planning.
- Proven ability delivering excellent customers outcomes.
- Proactive mentality learning new tasks, change initiatives and ownership of personal and team development.
- Strong sense of personal responsibility and desire to understand “why”.
- Experience handling people management and challenging conversations.
- Adaptable and organised in working to meet deadlines and targets.

Senior investment operations role overseeing daily transactions, portfolio management and team leadership. Responsibilities include managing investment accounts, counterparty relationships, and anti-money laundering compliance. Requires 2-3 years' financial services experience, strong investment knowledge, and proven people management skills. Must ensure regulatory compliance and excellent customer service.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
To seek and manage business development opportunities for Standard Bank's offshore banking business, in designated regional jurisdictions through the development and management of relationships with third party distribution channels, to ensure that the needs of end consumers are fulfilled, through management of the Direct Team, while achieving the defined revenue targets. Supports the Head, IPB IOM Distribution in the co-ordination of the Department.
Key Outputs:
- Assist in upskilling new/junior team members on processes and IPB products
- Contribute actively through proactive planning and forecasting opportunities towards the formulation of the International Personal Banking (IPB) Sales distribution plan and strategy, in line with overall IPB objectives and strategy, within the appropriate regulatory environment.
- Co-ordinate with business development managers in sister companies/other segments to ensure a coherent approach is taken in the execution of ongoing visiting programmes.
- Deliver exceptional levels of service to clients by owning customer issues, keeping customers informed, and ensuring all their requirements are met timeously, while adhering to the Standard Bank customer service and customer experience standards.
- Develop and implement appropriate marketing strategies to extract further business from client relationships within the segment such as hosting client events to present IPB offerings to the intermediaries.
- Develop and maintain strong relationships with third party intermediaries/IFAs, gaining a deep understanding of their requirements and those of the end consumer, while partnering with them to achieve their goals and addressing the needs of clients.
- 5 - 7 years experience in Personal and Private Banking
- The role requires experience in financial services. An understanding of offshore financial environment and experience in offshore product sales is desirable for the role and as an introduction will need an entry level support and sales experience before an Offshore business development role.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Conveying Self-Confidence
- Developing Strategies
- Documenting Facts
- Empowering Individuals
- Examining Information
- Impressing People
- Producing Output
- Showing Composure
- Thinking Positively
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Servicing
- Customer Reception and Channelling
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)

Business Development Manager role in Isle of Man for Standard Bank's offshore banking. Manages third-party distribution channels and direct team. Requires diploma in Banking/Finance/Accounting, 5-7 years' personal/private banking experience. Focus on relationship management, strategy development, and achieving revenue targets. Must have Isle of Man work rights.
We are looking for a highly organised and proactive Project Manager to join our team on the Isle of Man on a limited term basis.
Who We Are
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey, and a representative office in the UAE. We offer a full range of international wealth management services, including wealth planning, investment management, and banking services to business and private clients worldwide. Our employees are expected to demonstrate our 6Cs: Collaboration, Curiosity, Courage, Client Impact, Can-Do Attitude, and Completeness.
Key Responsibilities
- Develop and maintain detailed project plans, timelines, and budgets, with a focus on meeting regulatory compliance milestones.
- Coordinate cross-functional teams to ensure alignment with evolving regulatory requirements.
- Identify, assess, and mitigate risks, addressing compliance-related issues promptly.
- Track project progress, providing regular updates to stakeholders and resolving any issues that arise.
- Ensure all project documentation is accurate, up-to-date, and stored according to company and regulatory standards.
- Collaborate with stakeholders to capture and document business requirements.
- Conduct high-level assessments of current processes to identify gaps or inefficiencies that could affect project delivery.
- Support the analysis of project data to ensure projects remain on track and meet compliance requirements.
- Bachelor’s degree in Business Administration, Law, Finance, or a related field - Desirable.
- Proven experience managing projects in a highly regulated environment (e.g. financial services, banking, insurance).
- 5+ years of experience in project management - Desirable.
- Project management certifications such as PMP, Prince2, or similar.
- Proficiency in project management tools (e.g., MS Project, Jira, Asana).

Project Manager required for Nedbank Private Wealth, Isle of Man (fixed-term). Managing regulatory compliance projects, coordinating teams and maintaining documentation. Must have experience in regulated financial services, project management certification and proficiency with PM tools. 5+ years' experience and relevant degree preferred.
Casino Director – Palace Hotel & Casino, Isle of Man. An exciting leadership opportunity in a premier gaming destination!
Are you a dynamic and experienced casino professional looking for your next challenge? The Palace Hotel & Casino in the stunning Isle of Man is seeking a Casino Director to lead our gaming operations, drive customer satisfaction, and ensure regulatory compliance in this thriving venue.
About the Role:
The gaming operations consist of three areas: a main casino that includes tables, slots, and poker, a separate lounge with over 70 slot machines, and an adjoining bingo hall for 300 people.
As Casino Director, you will report directly to the Group CEO and be responsible for overseeing the entire gaming operation, ensuring a top-class gaming experience, and leading a dedicated team to success. You will manage financial performance, implement strategic initiatives, and uphold the highest standards of service and compliance.
Key Responsibilities:
- Lead, motivate, and develop a high-performing team across all gaming departments.
- Drive revenue growth and customer engagement through innovative strategies.
- Ensure full compliance with Isle of Man gaming regulations and licensing requirements.
- Oversee casino security, operations, and financial performance.
- Maintain and enhance relationships with VIP clients and casino stakeholders.
- Proven experience in casino or bingo operations at a senior management level.
- Strong leadership and commercial acumen.
- Deep understanding of gaming regulations and compliance.
- Excellent customer service and strategic management skills.
- Passion for delivering an exceptional casino experience.

Casino Director sought for Palace Hotel & Casino, Isle of Man. Oversee gaming operations across main casino, slot lounge and bingo hall. Report to Group CEO. Manage revenue, compliance and team leadership. Must have senior casino management experience and strong regulatory knowledge.
About the Role
Reporting to the Head of Security the role will be involved in all aspects of cyber security technology, including:
- Evaluation and research of potential security technical solutions and services
- Working with internal teams to plan, design and deploy security technical solutions and services
- Maintaining and operating existing security technology deployments including:
- Endpoint Protection platform
- Email and Web security gateways
- Threat intel platform
- Security Information and Event Management platform
- Working with the Security Operations Centre to resolve security incidents
- Triaging and distributing cyber security advisory and awareness notifications
- Working across all areas of the business to identify and address vulnerabilities
Ideal candidate is an experienced IT engineer with a cybersecurity certification such as CISSP or ISC2 SSCP or equivalent.
IT engineers without a cybersecurity certification must have a broad field of IT experience, including:
- Proficiency in Security Technologies, experience with firewalls, intrusion detection/prevention systems (IDS/IPS), End Point protection software, and security information and event management (SIEM) tools.
- Network Security, strong understanding of network protocols, architecture, and security measures.
- Incident Response. ability to effectively respond to and manage security incidents, including threat analysis and mitigation.
- Vulnerability Management. skills in identifying, assessing, and mitigating vulnerabilities in systems and applications, Windows & Linux Operating Systems
Any successful candidate must have extensive experience working within a heavily regulated industry or within organisations which are ISO27001 accredited
Ideal Candidate Characteristics
- Analytical Thinking, strong problem-solving skills and the ability to analyse complex security issues.
- Attention to Detail, meticulous approach to monitoring and maintaining security measures.
- Communication Skills, ability to clearly communicate security issues and solutions to technical and non-technical stakeholders.
- Adaptability, flexibility to stay updated with the latest security trends and technologies.
- Team Collaboration, ability to work effectively within a team and collaborate with other departments.
- Proactive Attitude, initiative to anticipate potential security threats and take preventive measures.

Security specialist reporting to Head of Security, responsible for evaluating, implementing and maintaining cyber security solutions including endpoint protection, email/web gateways and SIEM platforms. Works with SOC team on incident response and collaborates across business to address vulnerabilities.
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
Credit Support is accountable for assisting credit managers in the day-to-day administration of their credit portfolio, through in- work collaboration with the credit managers.
Key Outputs:
- Support Credit Manager with daily excess management by investigating excessing, liaising with business stakeholders
- Prepare and submit motivation to Credit Manager for approval and ensure that all excesses on portfolio have been approved
- Provide comments for ad-hoc reporting and oversight forums
- Ensure that limits loaded on systems corresponds with relevant credit sanctions and legal documentation at all times
- Proactively source all documents (Review Pack) required by the Credit Manager to conduct an annual credit review
- 1 - 2 years experience in Risk & Corporate Affairs
- General business or credit knowledge; ability to interact with financial statements.
Behavioural Competencies:
- Checking Things
- Documenting Facts
- Following Procedures
- Interacting with People
- Interpreting Data
- Inviting Feedback
- Meeting Timescales
- Producing Output
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Data Analysis
- Data Management (Administration)
- Stakeholder Management (IT)
- Written Communication

Credit Support role assisting credit managers with portfolio administration. Requires Business/Commerce degree and 1-2 years' risk experience. Key responsibilities include excess management, credit reviews and documentation. Must understand financial statements. Isle of Man residents only. Essential skills: data analysis, stakeholder management and procedural compliance.
Description
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The Portfolio & Governance Analyst is responsible for providing comprehensive administrative and analytical support to the portfolio & Governance Manager and Lead. This role requires a strong understanding of project management principles, excellent organizational skills, and the ability to work collaboratively with cross-functional teams. The Portfolio & Governance Analyst plays a critical role in assisting in the successful execution and monitoring of projects and portfolios.
Duties/Responsibilities
- Assists with the Delivery of (for the portfolio or specific programme) MI and analysis that supports timely decision making:
- Using existing processes to deliver standard reports that provide insightful analysis of the portfolio of change, project and/or programme reporting (‘single version of the truth’)
- Maintain the project and programme register and ensure it is up to date
- Assisting change managers to aid their understanding of the Portfolio, Programme and Project reporting and governance processes
- Operates, and supports others to improve, the processes which deliver regular big picture understanding of the portfolio pipeline, delivery capacity and demand and portfolio interrelationships
- Assists in the definition, delivery and maintenance of elements of the standard portfolio, programme and project framework to reduce risk and improve delivery success
- Works with senior team members to define and maintain agreed elements of the portfolio, programme and project lifecycles
- Assists in the publication and effective communication of the use of the lifecycles to users and stakeholders through presentations, communications, documentation and coaching
- Identifies improvements to the framework and implement those approved
- Assists with the development of standard project, programme and portfolio processes, tools and templates to help change managers and the CPO to deliver its services more easily and efficiently:
- Supports provision, maintenance and continual improvement of documented project and programme standards and processes to ensure consistency of delivery and speed on-boarding; measured through documented and published –
- Standards
- Processes
- Templates
- Assists development and provides support and training in the use of change tools, templates and processes
- Identifies improvements to tools and processes and delivers such improvements as agreed with their Manager
- Portfolio RAID Management: Supports the management of portfolio challenges, risks, issues and dependencies through developing and maintaining key relationships with stakeholders across the business such that core business outcomes are consistently delivered irrespective of complexity or challenge.
- Supports and runs the Portfolio demand and supply process through working with IT& Change team colleagues to identify, assess and plan the resources required to support delivery ensuring that the resources required
- Provides day-to-day administrative assistance to the Portfolio team, including scheduling meetings, preparing documentation, maintaining records, tracking action items, and supporting governance processes to ensure the smooth operation of portfolio activities.
- Familiar with Project Planning, reporting and configuration management
- Some experience of project delivery helpful
- Basic understanding of governance and management of portfolio, programme and project
- Basic facilitation and influencing skills with stakeholders in domain area
- Basic understanding of MI and data analysis with basic presentation skills
- Good communicator who can converse well on subjects they are familiar with
- Good interpersonal skills and the ability to collaborate effectively
- Capability for routine problem solving and decision making

Portfolio & Governance Analyst role at Canada Life UK supports portfolio management through MI reporting, framework maintenance, and process improvement. Responsibilities include maintaining project registers, supporting RAID management, and assisting with demand/supply processes. Requires project management knowledge, analytical skills, and strong communication abilities. Foundation-level P3O/APMP qualification preferred.
Summary and Overview
- Location: Isle of Man, Jersey and Guernsey
- Internship – Data Protection
- 3 Month Fixed Term
- Full Time
- Competitive Salary
This internship offers a valuable opportunity for someone interested in pursuing a career in data protection or information governance. You'll work alongside experienced professionals and receive comprehensive training to develop your understanding of data privacy, compliance, and relevant legislation.
Data Protection Internship Responsibilities
- Reviewing hard copy documents held in Equiom archives against our retention policy
- Identifying documents that have exceeded their retention periods and checking current records to determine if they must be retained for legal or regulatory reasons
- Scanning and digitally filing documents that need to be kept, in line with company policy and procedures
- Securely destroying documents that no longer have a retention requirement, following compliance standards
- Supporting the Data Protection Team with general administrative tasks
- Ensuring all work complies with company policies, procedures, and legal standards
- Strong academic background, ideally in law, business, compliance, IT, or a related field
- Able to handle confidential information with discretion and professionalism
- Effective written and verbal communication skills
- Accuracy and attention to detail
- Ability to manage your time and prioritise tasks effectively
- Previous office or administrative experience is desirable but not essential
Key Competencies & Personal Attributes
- Keen to learn in a fast-evolving, supportive environment
- Collaborative team member with initiative to work independently when required
- Analytical thinker with a problem-solving approach
- Commitment to high standards

3-month full-time Data Protection internship in Isle of Man, Jersey and Guernsey. Role involves reviewing and managing document retention, digital filing, and supporting data protection team. Ideal candidates have academic background in law/business/IT, strong attention to detail, and ability to handle confidential information professionally. Competitive salary offered.
Job Details
As a member of the Quality Assurance Team, the primary objective of this role is to enhance our control environment by conducting thorough quality assurance checks on the AML Client Risk Assessment and Trigger Event Review processes, critical business transactions, and key client interactions.
Additionally, this role serves as a pivotal contact point for AML/CFT inquiries.
To contribute to the delivery of your own and the team’s objectives, ensuring that the organization's strategic goals are achieved. This requires excellent, proactive, and quality-based attributes across a range of service disciplines.
To enable this multi-disciplined approach, cross-skilling, learning, and development are integral features of the International Technical Operations philosophy
Key Responsibilities
Quality Assurance:
- AML/CFT
- Transactional Risk & Control
- Key Interaction
- Conduct comprehensive quality assurance testing for the Client Risk Assessment and Trigger Event Review process, ensuring compliance with Anti-Money Laundering (AML) requirements
- Conduct comprehensive quality assurance testing for Client services’ transactions, ensuring compliance with regulatory requirements, procedures, risks and controls
- Conduct comprehensive quality assurance testing for Client services’ key interactions, ensuring strict adherence to identification and verification requirements and procedures
- Address challenges to findings with a calm and confident demeanour, demonstrating a willingness to listen to and understand colleagues' perspectives
- Capture and track remedial actions required to resolve regulatory issues and AML incidents identified through the QA process, whether on an individual case basis or as a broader issue
- Review and escalate regulatory breaches, including those related to AML and Counter Financing of Terrorism (CFT) regulations
- Analyse trends from findings to identify patterns and areas for improvement
Ongoing improvement
- Contribute to process updates and automation opportunities by collaborating with team members and other departments within Client Services
- Identify open risks and support their resolution
Culture and Awareness
- Support the AML Technical team’s objective of developing and strengthening AML knowledge across client services
- Provide clear and accurate feedback to support the completion of Client services’ Risk & Control Assessments
- Offer expert guidance to colleagues on the business’s Customer Risk Assessment and Trigger Event Review framework
- Drive the AML Technical team’s objective of developing and strengthening AML knowledge across client services
- Ensure all identified operational risk events, including regulatory, data breaches, fraud referrals and suspicious transactions referral are reported within the required timescales
- Identify key risks and escalate appropriately
- Assist the business in minimising risk incidents and improve processes by identifying potential risks and gaps through QA
- Foster strong working relationships with colleagues in Client Services
- Set the tone in terms of getting it right first-time culture with limited need for remediation work and where action is required this is addressed in a timely manner.
MI Production
- Present findings in a structured and clear manner, both in written and verbal formats, tailored to various audiences. This includes colleague meetings, one-on-one face-to-face meetings, Teams calls, SharePoint updates, PowerPoint presentations, and formal reports
Process Management
- Solutions-based approach to understanding issues which arise, and implement actions according to policies and procedures
Self-Management
- Responsible for managing case load and management
- Accountable for own personal development
- Ensure adherence to all company policies including risk, compliance, and HR policies
Key Requirements
Person Specification
- A comprehensive understanding of Client Risk Assessment and Trigger Event Review processes is highly desirable
- Experience in Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT) is essential
- Excellent communication and interpersonal skills
- Proven ability to work effectively both independently and as part of a team
- Demonstrated ability to meet tight deadlines
- Innovative and proactive in taking bold steps forward
- Committed to upholding integrity and ethical standards
- Continuously question conventions and maintain a curious mindset
- Leverage expertise to consistently deliver on commitments
- Demonstrate perseverance to achieve the right outcomes
- Act with precision and care
- Collaborate effectively, learn from experiences, and adapt accordingly experience, and adapt
- Promote open and transparent communication
- Actively listen to incorporate diverse perspective
Preferred Experience
- AML Accredited

Quality Assurance specialist focused on AML/CFT compliance, conducting thorough checks on client risk assessments, transactions and key interactions. Responsible for identifying risks, tracking remedial actions and strengthening AML knowledge across client services. Must have strong AML/CFT experience, excellent communication skills and attention to detail.
At Prospero Group, we’re on the lookout for passionate and skilled electricians who are ready to make a real impact! If you’re seeking a fresh challenge in a dynamic and supportive environment, this is the perfect opportunity for you.
What you’ll be doing
- Carry out Planned Preventative Maintenance (PPM) as per set schedules.
- React promptly and effectively to maintenance issues, ensuring top-notch service and safety.
- Conduct thorough technical surveys and provide accurate costings for various works.
- Diagnose and resolve faults related to PPM or reactive maintenance with precision.
What we're looking for
- 18th Edition Wiring Regulations knowledge.
- NVQ Level 2 & 3 in Electro-technical Installation or;
- City & Guilds Parts 2 & 3 (Electrical Installation) or equivalent experience.
- Proficiency in fault diagnosis and electrical installation.
- Strong communication skills to build relationships with clients and colleagues alike.
- Self-motivated and proactive approach to getting things done.
- Full driving licence
Desirable Skills
- Knowledge of working in commercial or multi-site environments.
- Experience with periodic testing and inspection.
- Familiarity with business-critical equipment and environments.
- Health & Safety training or qualifications.

Prospero Group seeks skilled electricians for PPM and reactive maintenance. Must have 18th Edition knowledge, NVQ L2/3 or C&G equivalent, strong fault diagnosis skills and driving licence. Package includes 40hr guaranteed week, pension, Bupa healthcare, company vehicle and development opportunities. Commercial/multi-site experience preferred.
About Us
Our team collaborates with some of the largest remote gambling operators globally to ensure they operate efficiently and in compliance with regulations, thereby minimising corporate risk and safeguarding players. Over the past decade, we have established a leading market position in key jurisdictions by evolving, maturing, and growing alongside the market, embracing the entrepreneurial spirit of this dynamic sector.
About the Role
As we continue to identify opportunities to expand our offering and client base, we are looking for an experienced eGaming compliance individual to support our gaming team and provide professional-level regulatory compliance work that underpins our key services.
As an AML Compliance Manager, you will work within our Managed Services environment, assisting a portfolio of gaming clients and overseeing a variety of licensing, regulatory, monitoring, and compliance matters. You will be instrumental in the development and management of cutting-edge compliance concepts and frameworks to ensure our services remain at the forefront of industry standards.
You will be working as part of a team in a busy and growing department where the delivery of high-quality service and proactive solutions is key. You will act as AML Officer (MLRO, DMLRO and/or AML/CFT Compliance Officer) for a portfolio of clients, supported by an experienced team of compliance professionals.
Within the role, you will also have the opportunity to:
- Further your professional experience through exposure to novel business models and new products across multiple jurisdictions.
- Assist in the design and implementation of bespoke AML/CFT/CPF risk frameworks across a variety of eGaming business models.
- Work with clients to develop AML/CFT/CPF reporting and monitoring systems in order to comply with the relevant codes.
- Manage client relationships and expectations by way of support on various compliance challenges that they may encounter and meet their needs with pragmatic solutions.
- Work closely with our Licensing and Corporate Governance teams to ensure a seamless delivery of both consultancy and managed services, ensuring our clients receive best-in-class regulatory compliance management.
- Support a variety of business initiatives and tailor both internal and client Policies, Procedures, and guidance documents while contributing to comprehensive Compliance Monitoring Plans to ensure processes are implemented, maintained and tested in accordance with regulations.
About You
You will be an organised individual with experience working in a regulated environment, with a background in eGaming compliance and AML/CFT/CPF operations.
The following attributes would also be advantageous:
- Experience working in a compliance role within the eGaming sector with a preference for B2C licensed operations.
- Strong administrative skills.
- Prior experience acting as MLRO, DMLRO and/or AML/CFT Compliance Officer for a regulated business.
- Excellent written and verbal communication skills, including good stakeholder management skills.
- Confident, approachable individual able to work under pressure adhering to deadlines.
- A good understanding of the wider regulatory compliance landscape; and
- The ability to demonstrate continued professional development.
You will work as part of a small but skilled team with the opportunity to gain exposure to a wide variety of gaming organisations and develop your skillset in new areas as we continue to enhance our extensive client portfolio.

Leading remote gambling compliance consultancy seeks experienced AML Compliance Manager to oversee regulatory matters for gaming clients. Role involves acting as AML Officer, developing compliance frameworks, and managing client relationships. Ideal candidate has eGaming compliance background, strong administrative skills and previous MLRO experience.
About Us
Prospero Facilities Services Ltd has been a trusted offshore provider of mechanical and electrical services for over 20 years. With established operations across the Isle of Man, Jersey, Guernsey, and Gibraltar, we deliver expert solutions to a diverse portfolio of commercial and industrial clients
About the Roles
Our Helpdesk Team is the heartbeat of our operations, ensuring seamless communication between clients and engineers. As a Service Coordinator, you’ll play a pivotal role in delivering a best-in-class service while supporting our Engineering Teams in providing reactive and planned maintenance solutions.
Key Responsibilities
- Manage communications – Handle incoming calls and emails, liaising with clients and engineers.
- Schedule maintenance – Coordinate planned and reactive maintenance jobs efficiently.
- Work order management – Create, track, and close work orders in internal and external CAFM systems.
- Process work reports – Prepare, analyse, and distribute job reports and paperwork.
- Support business operations – Progress quotes, orders, and other admin tasks as needed.
- Ensure compliance – Maintain awareness of SLAs, KPIs, and risk management best practices.
What we Offer
- Competitive salary
- Supportive and professional working environment
- Voluntary pension scheme
- Private Healthcare
- Prospero Group supports continued training and long-term professional development opportunities
Essential Skills
- Strong IT proficiency, including MS Word, Excel, Outlook, and database management.
- Excellent attention to detail and data-handling abilities.
- Strong communication skills (phone, email, and face-to-face).
- A proactive approach to learning new systems and processes.
Desirable Skills
- Industry experience in facilities management or a related field
- Previous Health and Safety training or awareness

Prospero Facilities Services Ltd is a trusted offshore provider of mechanical and electrical services, operating across the Isle of Man, Jersey, Guernsey, and Gibraltar for over 20 years. We deliver expert solutions to commercial and industrial clients through our established operations.
About The Role
As a Trust Officer, you will work within our Trust Department to service a busy international client portfolio. You will work closely with the team to provide high quality support to clients through general trust and company administration, payment processing and compliance-related duties. You will be exposed to all areas of trust and company administration and client service, as well as learning from experts in other areas of the business to provide integrated solutions across the Group.
Your duties will include:
- Build and maintain strong client relationships by acting as a point of contact, meeting their needs with insightful and bespoke solutions
- Undertake new business administration duties including client acceptance, compliance requirements, and trust documentation
- Liaise with stakeholders to assist with developments and work with various divisions across the Group to support the clients’ requirements
- Maintain and develop banking relationships to ensure a smooth onboarding experience for both the clients and the banks
- Assist with administering the trust and companies for clients within the team portfolio
- Communicate with clients and internal departments to assist with compliance and corporate governance processes
What I love about my job
"Suntera considered my role and long-term professional journey and gave me the opportunity to study whilst working. With support from my manager and the wider team, I achieved my STEP-certified qualification and earned the STEP Isle of Man award with the highest marks. Suntera provided me with training opportunities and is committed to creating an environment where all employees can grow and hone their skills."
Jake Kelly
Trust Manager, Private Wealth
About you
We are looking for a proactive individual with good administrative and organisational skills with previous experience of working within trust and corporate services. You will ideally be qualified or part qualified in STEP and have a good understanding of trust and company administration, including statutory and regulatory matters.
The following attributes would also be advantageous:
- Excellent written and verbal communication skills
- A good understanding of general compliance
- The ability to demonstrate continued professional development
Personal qualities
- Integrity
- Inspires client and team confidence
- Adaptable and versatile
- Assertive and confident
- Discrete and tactful
- Emotional resilience
- ‘Can do’ attitude
- Role model
- Appropriate office conduct and attitude to work
This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Trust Officer role managing international client portfolios. Responsibilities include client relationship management, trust administration, compliance duties and banking liaison. Ideal candidate has trust/corporate services experience, STEP qualification (full/partial), excellent communication skills and strong integrity. Competitive salary with performance bonus.
About The Role.
As a Senior Administrator, you will work within our Corporate Services department on a specialised team that manages our limited companies to provide an accurate and efficient service to a busy international client portfolio. You will be exposed to all areas of international company management and client service, as well as learning from experts in other areas of the business to provide integrated solutions across the Group.
Your duties will include:
- Manage strong client relationships by acting as a point of contact and meeting their needs and day-to-day administration queries with insightful and bespoke solutions.
- Arrange incorporation of new companies and sell companies to clients as well as process transfers in/out and liquidations.
- Liaise with stakeholders to manage developments and work with various divisions across the Group to support the clients’ requirements.
- Assist with administering companies for clients within the team portfolio.
- Liaise with clients and internal departments to assist with compliance and corporate governance processes.
What I love about my job
"Suntera considered my role and long-term professional journey and gave me the opportunity to study whilst working. With support from my manager and the wider team, I achieved my STEP-certified qualification and earned the STEP Isle of Man award with the highest marks. Suntera provided me with training opportunities and is committed to creating an environment where all employees can grow and hone their skills."
Jake Kelly
Trust Manager, Private Wealth
About you.
You will have good administrative and organisation skills and a basic understanding of company and client administration, including statutory, company secretarial and regulatory matters.
The following attributes would also be advantageous:
- CGI or STEP qualification or be willing to attain such qualifications.
- Experience of a corporate service provider environment or similar client-facing role.
- Excellent written and verbal communication skills.
- A good understanding of general compliance.
- IT literate including Word, Excel, and company administration software knowledge.
- The ability to demonstrate continued professional development.
- Language skills would be beneficial though not essential.
Personal qualities
- Integrity
- Inspires client and team confidence
- Adaptable and versatile
- Assertive and confident
- Discrete and tactful
- Emotional resilience
- ‘Can do’ attitude
- Role model
- Appropriate office conduct and attitude to work
This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Senior Administrator role within Corporate Services, managing international limited companies. Key responsibilities include client relationship management, company incorporations, stakeholder liaison, and compliance oversight. Requires strong administrative skills, corporate governance knowledge, and professional qualifications (CGI/STEP). Competitive salary plus performance bonus.
We are seeking a highly skilled and experienced Senior Compliance Administrator to join our team in the Trust and Corporate Service Providers (TCSP) industry. This role involves ensuring that our organisation adheres to all relevant legal and regulatory requirements specific to the Isle of Man. The ideal candidate will have the potential to step into the role of Deputy Money Laundering Reporting Officer (DMLRO) and must possess the necessary experience, fitness & propriety and technical skills to fulfil this role if required or be willing to work towards it.
Key duties and responsibilities:
- Assisting the Compliance Department with implementing and monitoring appropriate measures, procedures, and internal controls to ensure the business is operating within the regulatory obligations and standards and assessing both the business and AML/CFT/CPF risks associated with client entities under administration.
- Review consultations and internal procedures to assist the Department with implementing appropriate amendments to internal frameworks to ensure compliance with the amended regulatory framework.
- Generally, stay abreast of all regulatory updates, amendments, and new laws and regulations relating to AML/CFT/CPF and associated matters along with their application to the Isle of Man Fiduciary Services Industry. Identify where changes and updates are required for internal procedures because of such matters and attend to the same in conjunction with Senior members of the Department.
- Assisting with completing the Compliance Monitoring Programme that monitors compliance with the internal and regulatory frameworks and provides regular reports to Key Compliance Stakeholders identifying deficiencies and recommending enhancements to the process as appropriate including monitoring of client entity files, managing Politically Exposed Persons exposure and high-risk file reviews.
- Working with the Compliance Department to review the FATCA/CRS classifications and preparing the filing information for filing with the authorities. Updating the relevant policies and procedures relating to FATCA/CRS.
- Working with the Compliance Department, assisting and ensuring the delivery and scheduling of Anti-Money Laundering training (online and face-to-face), including the administration of induction training and refresher programmes, and assisting with the continuing professional development of staff to ensure it is in line with current procedures.
- Maintaining the relevant registers in accordance with Regulatory and AML/CFT legislation and reporting any contraventions.
- Supporting the Compliance Team when submitting relevant notifications to the IOM FSA as appropriate, acting as a point of contact between the business units and the relevant regulatory body for ad hoc and planned submissions, and assisting the Compliance Team with regulatory/supervisory visits, and follow-ups.
- Supporting the Compliance Assistant with their day-to-day activities and the oversight of the screening of parties connected to client entities and/or ensuring the effective operation of the screening tool.
- Responsibility for reviewing new business from a compliance perspective and ensuring that those entities have been appropriately risk-rated, and CDD/EDD has been undertaken.
- Working with the Compliance Assistant to oversee staff's day-to-day adherence to internal procedures to ensure appropriate reviews are undertaken on the client entities through spot checks.
- Provide advice, support and guidance on technical matters relating to internal compliance policy or technical interpretation of Isle of Man regulatory or AML/CFT legislation.
- Minimum of 3-5 years of experience in a compliance role within the TCSP industry.
- Proven experience in regulatory compliance and risk management.
- Strong knowledge of AML/CFT/CPF regulations and compliance standards specific to the Isle of Man.
- Excellent organizational and multitasking skills.
- Strong attention to detail and problem-solving abilities.
- Relevant ICA qualifications such as Advanced Certificate in Compliance, Advanced Certificate in Anti-Money Laundering, or equivalent are preferred or willing to work towards this.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and critical thinking skills.
- Proficiency in compliance management software and tools.
- Ability to manage sensitive information with discretion and confidentiality.

Senior Compliance Administrator sought for Isle of Man TCSP firm. Role involves ensuring regulatory compliance, potential DMLRO duties, and managing AML/CFT/CPF requirements. Must have 3-5 years' compliance experience, strong knowledge of IoM regulations, and relevant ICA qualifications (or willingness to obtain them).
Overview
🌎Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby
🗣️ We are on the lookout for a **Trainee Games Strategy Manager **to join our **Games Strategy **team. This team is responsible for shaping and implementing the overall games strategy to ensure that Games Global delivers innovative and high-quality games that resonate with players worldwide. This team conducts market research, monitors trends, and collaborates with various departments to bring strategic insights into the development process.
As a Trainee Games Strategy Manager, you will gain hands-on experience in market analysis, strategic planning, and project management within the gaming industry. Working closely with the Director of Games Strategy and the Games Team, your role will involve supporting the development and execution of strategies that influence new content creation and enhance our competitive position in the market.
🤩 This is a very exciting opportunity where in you will develop a foundational knowledge of game mechanics, industry trends, and strategic analysis, aiming to progress into a Games Strategy Manager role.
Responsibilities
What you'll do
- Market and Industry Analysis: Conduct research on industry trends, competitor activity, and market opportunities to support strategic decision-making.
- Data Collection and Analysis: Gather, organize, and analyse data on game performance, market trends, and user preferences to provide insights for game strategy.
- Support Strategy Development: Assist in developing strategies for game content and features that align with market demands and company goals.
- **Game Release Coordination: **Assist our partners with optimising the release of Games Global exclusive studio games, preparing them for success.
- Project Coordination: Collaborate with internal teams and external partners to support strategic initiatives and help ensure projects stay on track.
- Reporting and Presentation: Create reports and presentations that summarize research findings, market trends, and strategic recommendations for the team and key stakeholders.
- **Learning and Development: **Shadow experienced Games Strategy Managers to understand the end-to-end strategy process, including data analysis, strategy formulation, and project execution.
Qualifications
Who are we looking for?
The ideal candidate for this role should have:
- A strong interest in learning about game mechanics and player preferences
- Basic knowledge of data analysis tools (e.g., Excel, Tableau, Power BI) and creating** reports and summaries based on data findings **
- Strong communication and and captivating presentation skills.
- Understanding of basic research and market analysis techniques.
Big plus if you have:
- Familiarity with the gaming industry and market trends
- Knowledge of project coordination processes
- Degree in a relevant field such as Business, Marketing, or Data Analytics

Games Global seeks a Trainee Games Strategy Manager to support market analysis, game release coordination and strategy development. You'll analyse industry trends, game performance and player preferences whilst collaborating with teams to optimise game releases. Requires data analysis skills, strong communication and gaming industry knowledge. Degree in Business/Marketing/Analytics preferred.
Connect to your Industry
The enterprise architecture team is responsible for helping the Deloitte NSE business make more well-informed decisions about where and how they spend their change capacity, which is limited by available budget, people, management, and the business’ ability to absorb change. Influence the planning, budgeting, and ongoing investment processes to move the organisation closer to a future state architecture that delivers against the vision and that improves user experience, is more effective, cost efficient, agile, sustainable, resilient and secure.
You will join an established team of Enterprise Architects committed to identifying and implementing innovative technologies to ensure that Deloitte remains the leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, legal and related services. You will have early lifecycle design responsibility in the areas of Business Architecture and Applications Architecture. Bring your extensive knowledge and experience to help us define a joined-up, multinational business model, capability model and supporting enterprise applications architecture, as well as the roadmap to get there. You will work closely with business representatives and directly influence the direction and high level design of strategic solutions, as well as the strategy, roadmap and future state architecture in our enterprise applications landscape.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
We are looking for experienced enterprise architects to be aware of and conversant in all the classic EA domains – Business, Applications, Data, Infrastructure, Security and Service Management however this role will see you spending more time in the Business Applications space. You will be working directly with the business as well as with business relationship managers, business analysts, operational leaders, and other architects at local, regional and global levels, to map the current state business and applications architectures for NSE, with growing emphasis upon global and regional enterprise applications.
The role requires that you:
- Work collaboratively with Operations, Business Change, Business Applications, CISO, Risk and other areas to “bring” Enterprise Architecture thinking and influence into discussions about the future technology landscape, as well as the annual planning cycle.
- Take responsibility for defining the target state applications architecture in line with the NSE ambition and vision.
- Based on analysis of the current state vs target state, overlaying known in-flight and planned initiatives, perform gap analysis to identify where additional investment is necessary to close the gaps and move closer to the target state, prioritizing pragmatism over architectural purity
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Be part of Deloitte North and South Europe
At Deloitte, you’ll be joining an innovative firm, working together to make positive change happen. In the UK, we are part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network.
Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta) Ireland, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK, as well as countries further afield in the Middle East, including Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen).
There are more than 75,000 people that make up our dynamic teams across these regions, and we have an unmatched breadth and depth of capabilities in a wide range of business areas across different regions.
Respect and Inclusion
In the NSE Ambition we’ve committed to creating an inclusive environment for all and addressing inequality, to deliver on and scale our inclusion agenda. Our vision is to provide equal opportunities to mitigate systemic bias, develop our people to succeed and thrive through targeted development, evolve and drive our culture around allyship.
Our Purpose & Strategy
Our NSE Ambition focuses on five characteristics - purpose led; universal leaders, inclusive culture; advisory growth, delivery strength; global scale, local touch; and, digital first – which will differentiate our business in the future, enable us to stand further apart from the competition, attract and retain the best talent and be a recognised leader in societal impact – to become THE winning firm. At Deloitte, we tackle our clients’ and society’s challenges to create progress and possibility for those our work affects. We make an impact that matters. That’s our purpose.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. “
"We’re in the process of transforming the way we do resourcing, to future proof our offering. It’s exciting and there’s never been a better time to join us.”
- Jhon, Enabling Functions
Connect to your agile working options
Location: This is an NSE role that is available to all NSE geographies, candidates must reside in an NSE Geography to apply. Applicants can expect some travel in support of delivery and collaboration, managed in line with our WorldClimate ambition.
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the NSE team. You’ll spend most of your time working from home like all of your NSE colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.
You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.
Discover more about our NSE locations.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Connect to your skills and professional experience
Essentials:
- Comprehensive knowledge and demonstrable experience of Applications architecture
- In depth knowledge and experience with core enterprise applications and platforms
- Excellent written, verbal and presentation communications skills, with the ability to tailor to both technical and non-technical stakeholders
- Able to document and diagram complex integrated application architectures.
Desirables:
- A working knowledge and comprehension of key information security, data privacy and sovereignty constructs, and how these factor into large, multi-national system designs
- Knowledge of known architecture modelling tools such as Archimate.

Enterprise Architect role at Deloitte NSE to shape business and applications architecture. Responsibilities include defining target state architecture, gap analysis, and influencing technology decisions. Requires expertise in applications architecture, enterprise platforms, and excellent communication skills.
A career in our Actuarial department will provide you with the skills and experience to offer advice and services to our clients.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Be curious and try new things.
- Learn about how PwC works as a business and adds value to clients.
- Think broadly and ask questions about data, facts and other information.
- Support research, analysis and problem solving using a variety of tools and techniques.
- Produce high quality work which adheres to the relevant professional standards.
- Keep up-to-date with technical developments for area of specialism.
- Handle, manipulate and analyse data and information responsibly.
- Communicate confidently in a clear, concise and articulate manner - verbally and in materials produced.
- Embrace different points of view and welcome opposing and conflicting ideas.
- Uphold the firm's code of ethics and business conduct.

PwC offers 3-week summer internships in Actuarial Services for penultimate-year university students. Candidates must have Grade A in GCSE Maths and English, 120 UCAS points (excluding General Studies) or 32 IB points, A-Level Maths, and be on track for a 2:1 degree. Interns develop analytical, technical and communication skills whilst working on client solutions.
A career in our Actuarial Services practice will give you with the opportunity to contribute to providing advice and consulting services to clients such as insurers, banks, regulators, and lawyers. You’ll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modelling, underwriting, new legislation, and the efficiency of claims or reporting processes. Simply put, you might help analyse the impact that new regulation will have on an insurance company’s balance sheet or you could be revising businesses’ projections and making sure they have adequate reserves.
Our team helps clients address new financial reporting requirements by assessing the financial and business impacts, building implementation plans, and implementing relevant requirements, particularly across areas of financial and actuarial reporting.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
Actuarial Services
Our Actuarial Services team, you’ll work with clients from the insurance industry (both life and general insurance), but also from the banking sector (retail and investment), the healthcare sector, the public sector, as well as corporate clients from the non‑financial services sector like energy and utility providers.
What you'll do
Your advice could cover solvency, assessing liabilities (including providing assurance over the liabilities of our financial services audit clients), economic capital, risk management, mergers and acquisitions, company restructuring and de‑risking, financial modelling, stress and scenario testing, underwriting, new legislation, the viability of new products, Environmental, Social and Governance (ESG), and the efficiency of claims or reporting processes.
Programme
Our graduate training programme is underpinned by a development framework that broadens and deepens your knowledge. You'll learn from hands-on coaching and an outstanding variety of work, picking up business, personal and technical skills you can use across the network, and throughout your career.
What you'll gain
During our programme, you’ll study with the Institute and Faculty of Actuaries. Once you’ve completed the exams, you’ll then be fully qualified and a Fellow of the Institute of Actuaries.

This actuarial role at PwC involves providing consulting services to financial institutions, focusing on risk management, solvency, financial modelling and regulatory compliance. You'll need 120 UCAS points with Maths and a 2:1 degree. The programme includes Institute and Faculty of Actuaries qualification, leading to Fellowship status.
Description
A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.
Responsibilities
As a trainee accountant, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
- Proactively assist the team in various aspects of the project
- Prepare deliverables
- Contribute to the development of your own and team’s technical acumen
- Keep up to date with local and national business and economic issues
- Ensure you are adhering to compliance matters
- Work on developing internal relationships and your PwC brand
We are recruiting graduates and school leavers for our trainee accountant roles.

External Audit trainee role offering professional qualification (ACA/ACCA) whilst working with diverse clients. Requirements: GCSE Maths and English (grade C), 112 UCAS points (excluding General Studies) or 32 IB points. Graduates need 2.1 degree. Role involves client service, deliverables preparation and technical development.
Description
A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Be curious and try new things.
- Learn about how PwC works as a business and adds value to clients.
- Think broadly and ask questions about data, facts and other information.
- Support research, analysis and problem solving using a variety of tools and techniques.
- Produce high quality work which adheres to the relevant professional standards.
- Keep up-to-date with technical developments for area of specialism.
- Handle, manipulate and analyse data and information responsibly.
- Communicate confidently in a clear, concise and articulate manner - verbally and in materials produced.
- Embrace different points of view and welcome opposing and conflicting ideas.
- Uphold the firm's code of ethics and business conduct.

External Audit role offering assurance services and business advice to diverse clients. Successful candidates must be curious problem-solvers with strong analytical and communication skills. For graduates: 2.1 degree, 120 UCAS points, grade B in GCSE Maths/English. For school leavers: predicted 120 UCAS points, grade B in GCSE Maths/English.
Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Building Fabrics Engineer or Joiner to join our dynamic Isle of Man team to provide installation, reactive and planned works for our clients.
About the Job – Summary and Overview
- Based in the Isle of Man
- Permanent
- Full Time
Why Prospero Group?
- Competitive salary
- Paid overtime
- Company pension – subject to qualifying criteria
- Bupa Healthcare
- Company vehicle
- Uniform
- Relocation package (where applicable)
- Prospero Group supports continued training and long-term professional development opportunities
- Able to demonstrate competence in carpentry, painting, refurbishment and maintenance, snagging etc
- Ability to understand technical instructions, read and understand technical drawings/plans & follow health and safety guidelines
- Experience within a client facing environment and good communication skills with stakeholders at all levels
- Self motivated and ability to work on own initiative
- Strong communication/inter-personnel skills
- Full driving licence

Building Fabrics Engineer/Joiner required for Isle of Man-based position. Full-time, permanent role offering competitive salary, company vehicle, and benefits package. Must have carpentry and maintenance experience, strong communication skills and full driving licence. Contact hr@prospero.im or call 01624 695250.
Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced HVAC Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.
About the Job – Summary and Overview
- Based in the Isle of Man
- Full Time | Permanent
- Carry out PPM in accordance with set schedules.
- Respond promptly and effectively to reactive maintenance issues.
- Carry out technical surveys and provide costings for works.
- Fault diagnosis associated with PPM or reactive maintenance.
Why Prospero Group?
- Competitive salary
- Paid overtime
- Company pension – Subject to qualifying criteria
- Bupa Healthcare
- Company vehicle
- Uniform
- Prospero Group supports continued training and long-term professional development opportunities
Essential Skills
- City & Guilds 2079 F-Gas (Category 1) or equivalent
- NVQ Level 2 or 3 in HVAC/R (Heating, Ventilation, Air Conditioning, and Refrigeration) or;
- City & Guilds Refrigeration and Air Conditioning or equivalent experience
- Apprenticeship gained within the HVAC or building maintenance industry.
- Ability to understand technical instructions, read and understand technical drawings/plans & follow health and safety guidelines
- Experience within a client facing environment and good communication skills with stakeholders at all levels
- Self-motivated and ability to work on own initiative
- Strong communication/inter-personnel skills
- Full driving licence
Desirable Skills
- 18th Edition or equivalent.
- Legionella (L8) competent person.
- Experience in a similar commercial environment, including multi-site.
- Experience of business-critical environments and equipment.
- Health & Safety Training / Qualification

HVAC Engineer required in Isle of Man for installation, maintenance and reactive works. Must have F-Gas certification, NVQ Level 2/3 in HVAC/R or equivalent, and proven industry experience. Full-time permanent role offering competitive salary, company vehicle, healthcare and pension. Contact hr@prospero.im.
Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Plumber to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.
About the Job – Summary and Overview
- Based in the Isle of Man
- Full Time | Permanent
- Carry out PPM in accordance with set schedules.
- Respond promptly and effectively to reactive maintenance issues.
- Carry out technical surveys and provide costings for works.
- Fault diagnosis associated with PPM or reactive maintenance.
Why Prospero Group?
- Competitive salary
- Paid overtime
- Company pension – Subject to qualifying criteria
- Bupa Healthcare
- Company vehicle
- Uniform
- Prospero Group supports continued training and long-term professional development opportunities
Essential Skills
- NVQ level 2 & 3 Plumbing & Heating or;
- City & Guilds or equivalent experience
- Water Supply & Fittings Regulations
- Ability to understand technical instructions, read and understand technical drawings/plans & follow health and safety guidelines
- Experience within a client facing environment and good communication skills with stakeholders at all levels
- Self-motivated and ability to work on own initiative
- Strong communication/inter-personnel skills
- Full driving licence
Desirable Skills
- Legionella (L8) competent person.
- BPEC G3 Unvented Hot Water Systems.
- Experience in a similar commercial environment, including multi-site.
- Experience of business-critical environments and equipment.
- Health & Safety Training / Qualification


Experienced Plumber required for Isle of Man-based Hard Services Team. NVQ 2/3 or City & Guilds qualified. Duties include PPM, reactive maintenance and technical surveys. Must have driving licence and strong communication skills. Benefits include competitive salary, company vehicle, Bupa healthcare and pension. Contact hr@prospero.im.
Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Gas Boiler Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.
About the Job – Summary and Overview
- Based in the Isle of Man
- Full Time | Permanent
- Carry out PPM in accordance with set schedules.
- Respond promptly and effectively to reactive maintenance issues.
- Carry out technical surveys and provide costings for works.
- Fault diagnosis associated with PPM or reactive maintenance.
Why Prospero Group?
- Competitive salary
- Paid overtime
- Company pension – Subject to qualifying criteria
- Bupa Healthcare
- Company vehicle
- Uniform
- Prospero Group supports continued training and long-term professional development opportunities
Essential Skills
- ACS Gas Certification in Commercial and/or Domestic Gas
- NVQ level 2 or 3 in Domestic Heating and Gas or;
- City & Guilds – Gas Installation & Maintenance or equivalent experience.
- 3+ years post qualification experience.
- Ability to understand technical instructions, read and understand technical drawings/plans & follow health and safety guidelines
- Experience within a client facing environment and good communication skills with stakeholders at all levels.
- Self-motivated and ability to work on own initiative.
- Strong communication/inter-personal skills.
- Full driving licence.
Desirable Skills
- OFTEC Certification.
- Legionella (L8) competent person.
- BPEC G3 Unvented Hot Water Systems.
- Experience in a similar commercial environment, including multi-site.
- Experience of business-critical environments and equipment.
- Health & Safety Training / Qualification

Gas Boiler Engineer required in Isle of Man for installation, PPM and reactive maintenance. Must have ACS Gas Certification, NVQ/City & Guilds qualifications, and 3+ years' experience. Full-time permanent role includes company vehicle, Bupa healthcare, and pension. Contact hr@prospero.im or call 01624 695250.
Job description
Connect to your Industry
Deloitte’s Portfolio Financial Services business offers the opportunity to work with dynamic, entrepreneurial and high growth financial services businesses.
Our Isle of Man office is a dedicated team of financial services professionals with deep technical accounting, financial reporting and auditing skills, alongside a multi-disciplinary team of specialists advising on a range of topics to our clients. We work particularly closely with the Channel Islands and Gibraltar offices as an Islands Practice, with a team of 200 people and 8 partners focusing on the offshore sector.
We are currently seeking an external Audit Senior Manager to support our fast growing business at an interesting time for the financial services industry and the audit profession. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
In return, you will get new challenges in a dynamic, supportive and fast-growing department at an exciting time in the evolution of the audit industry as we also develop the audit of the future. We are looking for individuals with ambitions to progress their career to become signing Directors. You will have access to market leading training and development tailored to your personal interests and ambitions. We will provide you with the opportunities, skills and knowledge to progress, working with our people and clients.
Our local portfolio of clients includes leading local banks, life insurers, corporate service providers and e-gaming companies. They are influential, exciting and at the heart of the local economy.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As a member of our growing team you will be:
- Supporting new business proposals;
- Supporting the development of a newly established team;
- Taking ownership of the delivery of high quality audit engagements from planning through to reporting;
- Dealing with technical and complex accounting and auditing judgements, including emerging industry issues;
- Managing key audit relationships across your client base;
- Driving continuous improvement through innovation and transformation, embracing change and challenging the way we do things to develop new ways of working;
- Participating in and responding to feedback from internal and external inspection teams to enhance the execution of quality audits;
- Building your network across service lines and geographies to deliver market and client focused audit solutions;
- Being responsive to and anticipating clients’ needs, providing strategic and relevant insight;
- Being part of a wider community helping to grow our team and develop our strategy;
- Having a key role in project teams and developing junior team members to reach their potential;
- Managing diverse teams within an inclusive team culture where people are recognised for their contribution.
Connect to your business - Audit & Assurance
We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.
Audit
Our independent audits help to build trust and confidence, equipping the companies we audit and their stakeholders to make better informed decisions based on meaningful information. By combining the latest audit tools, technologies and procedures to deliver high quality audits, we’re able to deliver work we are truly proud of.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“I assumed the culture would be very corporate, however, I have worked with people who have different personalities and approaches to the way they work. We do have a clear brand, but everyone is encouraged to be themselves.”
- Alice, Audit and Assurance
Our hybrid working policy
You’ll be joining one of our innovative virtual communities based in Isle of Man with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Connect to your return to work opportunity
Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Connect to your skills and professional experience
Essentials
- Relevant professional qualification, e.g. ACA, ACCA, CPA, CA, ICAS or overseas equivalent.
- Experience in the financial services sector, either as an external auditor, working within a financial services institution, in an advisory or business consulting capacity to similar organisations, or in the regulation of such institutions
- Experience in financial services accounting under IFRS and UK GAAP.
- Knowledge of external or internal auditing techniques (including risk assessment, audit scoping, devising audit approach, controls testing, substantive testing).
- Strong interpersonal skills, including oral/written communication, and team management
- Experience in developing project deliverables (proposals, reports, presentations) to a high standard
- Highly motivated approach, with a proven ability to work on own initiative within a challenging work environment
- Good team playing skills with good organisation, planning and coaching skills

Deloitte Isle of Man seeks an Audit Senior Manager for their Portfolio Financial Services business. Role involves leading audit engagements, managing client relationships, and developing teams. Requires professional qualification (ACA/ACCA/CPA) and financial services experience. Hybrid working available. Focus on offshore sector within 200-person Islands Practice.
Sterling Trust are recruiting
We are about to celebrate our 30th year of business under the leadership of David & Robbin Johnson along with Colin Williamson.
We are a family owned and managed business which is focused on service delivery through the employment and empowerment of a small but well qualified team that services a diverse clientele of families in many countries with a prominent focus on East and Southern Africa.
We wish to recruit a Senior Administrator to join our client services team.
Essential qualities are:
- Honesty
- Integrity
- Teamwork
- Adaptability
- Being able to work unsupervised
- Being able to work to defined time scales and with others
Our preference is for STEP, IFS or CGI qualified candidates though we will consider those candidates who have sufficient relevant experience
We offer a competitive salary package with an excellent working environment in our Onchan office.
The Role:
As a Senior Administrator you will take responsibility for a Portfolio of Client Trusts and Companies and Foundations having day-to-day responsibility for:
- Communication with clients and their advisers
- Daily payments
- Consideration and processing of distribution requests
- Review of contracts
- Review and preparation of legal corporate documents
- Review and preparation of Trust instruments
- Support and assist Management in project work for the whole of the Sterling Group
- Support and assist Head of Compliance with reporting deadlines
- Assist and help train staff in Trust and Administration work
- Incorporation of Companies and Foundations
- Liquidation and Dissolution of Companies and Foundations
- Re-registration of companies
- Re-domiciliation of companies to the Isle of Man
- Bank account applications
- Portfolio Bond applications
- Arrange Insurances and dealing with renewals
- Preparation of Minutes, Trustee and Council Resolutions
- Maintenance of Statutory Records
- Filing of Annual Returns
- Annual Client Reviews
Applications to be made in writing full Curriculum Vitae to the Group Managing Director, David Johnson, by email: david@sterling.im
Your Profile:
- STEP, IFS or CGI qualified
- Full understanding of Isle of Man Financial Services Rule Book and other relevant legislation
- Strong communication & organizational skills
- Team oriented
- Mentoring & monitoring junior staff members
- Problem-solving
- Proficient in Microsoft Office suite
- Good understanding of the role, responsibility and duty of a Fiduciary
- Willingness to learn and develop with the company

Sterling Trust seeks a Senior Administrator for their Onchan office. The role involves managing client trusts, companies and foundations. STEP, IFS or CGI qualification preferred. Key responsibilities include client communication, legal document preparation, compliance support and staff training. Must possess strong organisational skills and understanding of Isle of Man financial regulations.
Sterling Trust are recruiting
We are about to celebrate our 30th year of business under the leadership of David & Robbin Johnson along with Colin Williamson.
We are a family owned and managed business which is focused on service delivery through the employment and empowerment of a small but well qualified team that services a diverse clientele of families in many countries with a prominent focus on East and Southern Africa.
We wish to recruit an Administrator to join our client services team.
Essential qualities are:
- Honesty
- Integrity
- Teamwork
- Adaptability
- Being able to work to defined time scales and with others
We offer a competitive salary package with an excellent working environment in our Onchan office.
The Role:
You will assist a Senior Administrator in the day-to-day management of a Portfolio of Client Trusts and Companies and Foundations including:
- Communication with clients and their advisers
- Daily payments
- Processing of distribution requests
- Bank account applications
- Portfolio Bond applications
- Arranging insurances and dealing with renewals
- Incorporation of Companies & Foundations
- Preparation of Minutes, Trustee and Council Resolutions
- Maintenance of Statutory Records
- Filing of Annual Returns
- Annual Client Reviews
Your Profile:
- Knowledge of Isle of Man Financial Services Rule Book and other relevant legislation
- Strong communication & organizational skills
- Team oriented
- Problem-solving
- Proficient in Microsoft Office suite
- Understanding of the role, responsibility and duty of a Fiduciary
- Willingness to learn and develop with the company
Applications to be made in writing full Curriculum Vitae to the Group Managing Director, David Johnson, by email: david@sterling.im

Sterling Trust seeks an Administrator for their client services team in Onchan. The role involves managing client trusts, companies and foundations, including payments, documentation and compliance. Essential qualities: honesty, integrity and teamwork. Must understand IoM Financial Services rules and have strong organisational skills. Email CV to david@sterling.im.
Sterling Trust are recruiting
We are about to celebrate our 30th year of business under the leadership of David & Robbin Johnson along with Colin Williamson.
We are a family owned and managed business which is focused on service delivery through the employment and empowerment of a small but well qualified team that services a diverse clientele of families in many countries with a prominent focus on East and Southern Africa.
We wish to recruit an Accounts Assistant to join our client accounting team.
The Role:
You will assist the Accounts Team in the day-to-day processing, reconciliation and Financial Statement preparation of a Portfolio of Client Trusts and Companies and Foundations including:
- Preparation of Annual Financial Statements
- Preparation of Tax Returns
- Preparation of VAT Returns
- Annual Client Financial Reviews
- Daily payment processing
- Bank account reconciliations
- Portfolio Bond reconciliations
- Preparation of routine reports for clients
Applications to be made in writing with full Curriculum Vitae to the Group Managing Director, David Johnson, by email: david@sterling.im
Essential qualities are:
- Honesty
- Integrity
- Teamwork
- Adaptability
- Being able to work to defined time scales and with others
We offer a competitive salary package with an excellent working environment in our Onchan office.
Your Profile:
- CAT or part ACCA Qualified
- Strong communication & organizational skills
- Team oriented
- Problem-solving
- Proficient in Microsoft Office suite
- Proficient in Accounting Software
- Willingness to learn and develop with the company

Sterling Trust seeks an Accounts Assistant in Onchan for client accounting. Must be CAT/part ACCA qualified with strong organisational skills and proficiency in MS Office/accounting software. Role includes financial statements, tax returns, reconciliations and client reporting. Family-owned firm offering competitive salary. Apply to david@sterling.im.
To support the continued growth of Boston’s business, we are seeking to further expand our Fiduciary Management and Administration team in the Isle of Man office.
The role is for a full-time Senior Administrator to deal with all aspects of administration relating to corporate and trust structures.
Some of the day-to-day duties will include:
- Manage client relationships with guidance from an Engagement Lead or Lead Director
- Use best judgement to highlight and report significant matters that require the attention of the Lead Director and/or the Board
- Ensure the effective and efficient day to day management of client relationships
- Provide an ongoing and consistent high level of technical support to Senior Managers and Leads alike – focusing sharply on best practice
- Control work in progress, billing and debtor management in line with the company’s procedures and targets
Applicants with a minimum of 3 years’ experience and having attained, or working towards a relevant professional qualification, are preferred.
If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com

Senior Administrator required for Boston's Isle of Man office to manage corporate and trust structures. Role involves client relationship management, technical support and financial control. Minimum 3 years' experience preferred with relevant qualifications. Competitive package offered. Apply with CV to hr@bostonmfo.com.
We are always on the lookout for talent!
Even if we don't have specific vacancies, we'd love to talk to you.
You might be an experienced analyst, project manager, programmer, developer or designer looking for a new challenge.
But even if you think you don't have the right skills or experience, let's talk anyway. We offer internships, apprenticeships and placements from time to time and we're committed to helping people get a start in technology careers.
For further information please email hr@pdms.com.
If you wish to apply speculatively, please apply in this form, or if you're looking for contract work, why not join our Talent Network.
PDMS is an equal opportunities employer.

PDMS welcome applications from experienced professionals in analysis, project management, programming, development and design. They also offer opportunities for those starting their technology careers through internships and apprenticeships. Email hr@pdms.com or join the PDMS Talent Network for contract work.
Overview
🌍 Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,400+ proprietary games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby
Are you interested in being a** #Globalite** but not seeing a role that suits you yet? Sign up here an be part of our Talent Network! 💯
Responsibilities
👊 Why should you join our community?
- Be the first to know of career opportunities that fit your profile.
- Be up to date on what is happening with Games Global.
- Have exclusive invite to Games Global events
- Fast track your application process on live roles

Games Global offers 1,400+ proprietary games and a progressive jackpot network to help operators create optimal gaming lobbies. Join their Talent Network to receive early access to career opportunities, company updates and exclusive events, plus benefit from fast-tracked applications for available positions.
Simcocks are seeking a corporate & commercial advocate to join their team.
The ideal candidate will possess a minimum of 2 years’ PQE, and will have experience in general corporate, acquisition and banking & finance matters in the Isle of Man.
This is an excellent opportunity to join a highly regarded firm on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners.
The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a well regarded international financial centre at a law firm that promotes a good work/life balance.
If you would like to discuss this opportunity further, please contact Alex Spencer via email on aspencer@simcocks.com. We look forward to hearing from you.
![SIMCOCKS-PrimaryLogo [RGB] Night-Teal.png](https://cdn.prod.website-files.com/65be06d3b9c6d94b410f3c1a/67af92b7f7927b6c6ce20117_XQkrdYBPS7WBYtseQDD-G5oEQw4jkeiqphignstaTd4.png)
Corporate & Commercial Advocate sought by Simcocks (Isle of Man). 2+ years' PQE required with experience in corporate, acquisition and banking matters.
Simcocks Advocates are seeking an experienced Litigation Lawyer to join their team. The ideal candidate will possess experience in:
- Appearing in court
- Cross jurisdictional and trust litigation, as well as contract and tort based claims
- Judicial reviews
- Injunctions
- Public law litigation
- Civil and commercial litigation
The position would suit a Lawyer with a minimum of 3 years PQE, and an individual who sets high standards and has exceptional communication skills. The successful candidate should also demonstrate a collaborative approach to working within a team.
This is an excellent opportunity for an experienced Litigation Lawyer to join one of the top three law firms on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners. We have an international clientele, with commercial interests in the Isle of Man, providing varied and interesting caseloads.
The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a highly regarded offshore jurisdiction and at a law practice that promotes a good work/life balance.
If you would like to discuss this opportunity further, please contact Nicola Quayle, our HR Consultant via email on nquayle@simcocks.com. We look forward to hearing from you.
For more information on the Isle of Man, and choosing the Island as a new home for you and your family visit here or take a look at these 5 Reasons to Relocate to the Isle of Man.
![SIMCOCKS-PrimaryLogo [RGB] Night-Teal.png](https://cdn.prod.website-files.com/65be06d3b9c6d94b410f3c1a/67af92b7f7927b6c6ce20117_XQkrdYBPS7WBYtseQDD-G5oEQw4jkeiqphignstaTd4.png)
Simcocks Advocates seeks experienced Litigation Lawyer (3+ years PQE) for civil, commercial, and public law cases. Must excel in court appearances, trust litigation, and judicial reviews.
To support the continued growth of Boston’s business, we have an excellent opportunity for two ambitious and self-motivated tax specialists to join our tax team in the Isle of Man as a Tax Manager and Senior Tax Administrator.
Boston is a leading fiduciary services provider, and our dedicated tax team have detailed knowledge of international fiscal and regulatory environments working closely with professional advisers to provide a quality, bespoke services to our clients.
Tax Manager
- Oversee the production of timely statutory returns
- Manage and monitor developments in IOM, UK, and international tax regimes to ensure compliance
- Provide support and guidance in tax matters to the wider Boston team
- Manage the filing of file personal, trust, and corporation tax and VAT returns for clients, ensuring accuracy and timeliness of submissions
- Liaise with fiscal authorities where required
- Fulfil complex technical duties with precision
- Respond to ad hoc tax queries from internal and external parties, including trustees, directors, and clients
- Manage Boston’s tax provisioning and payment activities
A minimum of five years’ experience in a tax services environment and a professional qualification such as CTA, ACCA or similar would be an advantage.
If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com.


Leading fiduciary services provider seeks Tax Manager in Isle of Man. Responsibilities include managing statutory returns, ensuring compliance with international tax regimes, and overseeing tax filings. Must have 5+ years' tax experience and relevant qualifications (CTA/ACCA).
To support the continued growth of Boston’s business, we have an excellent opportunity for two ambitious and self-motivated tax specialists to join our tax team in the Isle of Man as a Tax Manager and Senior Tax Administrator.
Boston is a leading fiduciary services provider, and our dedicated tax team have detailed knowledge of international fiscal and regulatory environments working closely with professional advisers to provide a quality, bespoke services to our clients.
Senior Tax Administrator
- Produce timely statutory returns
- Monitor developments in IOM, UK, and international tax regimes to ensure compliance
- Provide support and guidance in tax matters to the wider Boston team
- File personal, trust, and corporation tax and VAT returns for IOM and UK clients, ensuring accuracy and timeliness of submissions
- Liaise with fiscal authorities where required
- Fulfil complex technical duties with precision
- Respond to ad hoc tax queries from internal and external parties, including trustees, directors, and clients.
A minimum of three years’ experience in a tax services environment and a professional qualification such as CTA, ATT or similar would be an advantage.
If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com.

Seeking Senior Tax Administrator in Isle of Man. Role involves preparing UK/IOM tax returns, ensuring compliance, and providing tax guidance. Must have 3+ years' tax experience. CTA/ATT qualification preferred. Responsibilities include statutory returns, VAT submissions and liaising with authorities.
Appleby (Isle of Man) LLC is the largest law firm on the Isle of Man and is ranked in Tier 1 by both leading legal directories for all our practice areas. The Appleby group’s global offices, located in 10 jurisdictions, provide unique global reach and expertise.
We are now accepting applications for a training contract commencing September 2026 to become an Isle of Man Advocate.
You will be expected to have a strong academic background, good legal research skills with a focus on attention to detail, excellent verbal and written communication skills, with a proven track record of problem solving and teamwork. You will need to be adaptable, resilient and have a real eagerness to learn. If you consider that you meet these requirements, we would like to hear from you.
The Appleby Legal Trainee Programme is a 2-year training contract during which you will ordinarily spend at least six months in each of our Corporate and Dispute Resolution Departments. You will have the opportunity to work alongside some of the Isle of Man’s leading lawyers on a broad mix of instructions, ranging from high profile multi-jurisdictional litigation to transactional work for local and international corporates, many of which will be household names.
In addition, candidates who have already completed the Solicitors Qualifying Examination (Heads 1 and 2) as part of a post-graduate LLM may be offered the opportunity to also qualify as an English solicitor.
Upon successful completion of the programme and qualification, trainees will be encouraged to apply for a newly-qualified position as a lawyer within our Isle of Man office. Opportunities may also arise for secondment to other offices within the group following qualification.
Complete our application form to apply or get in touch with Julia Featherstone if you have any queries: jfeatherstone@applebyglobal.com
Closing date for applications 25 April 2025.

Appleby Isle of Man seeks trainee advocates for September 2026 start. Two-year programme includes rotations in Corporate and Dispute Resolution departments. Strong academics and legal skills required. Opportunity to qualify as English solicitor for SQE-qualified candidates. Applications close 25 April 2025.
A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Pursue opportunities to develop existing and new skills outside of comfort zone.
- Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
- Coach others and encourage them to take ownership of their development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Focus on building trusted relationships.
- Uphold the firm's code of ethics and business conduct.
Must have relevant experience in managing audit engagements, preferably financial services experience, although not essential and be ACA, ACCA or equivalent qualified.

External Audit Manager role at PwC requires ACA/ACCA qualification to lead assurance services for diverse clients. Key responsibilities include managing audit engagements, coaching teams, developing solutions, and building client relationships. Focus on technological innovation and adherence to PwC's leadership framework whilst maintaining professional standards.
At MAC, we foster a culture of innovation, celebrate dynamic thinking and always put our customers first.
We are always keen to hear from talented individuals
We’re a growing company, committed to delivering excellence for our customers. At MAC, we pride ourselves on employing experts in the sector, nurturing our team and providing a great environment for our team. mes for people and business.
If you like the sound of MAC, and think you could see yourself as part of our team, we would love to hear from you.
Our Mission
We are determined to deliver results for our clients, each other, and the company. We are passionate about shaping decisions for the better, supporting the needs of our clients and how we make a difference on the Island.
Our Vision
To be the Island’s ‘go to’ provider for employee benefits, financial advice, and corporate insurance.
Our Values
We leverage teamwork, collaboration, trust, and respect to bring forth the best of our firms. We go above and beyond for our clients to serve them with integrity, fully understand their needs and exceed their expectations.

MAC is a growing company specialising in employee benefits, financial advice and corporate insurance. They prioritise customer service, innovation and expertise whilst fostering a collaborative team culture. Their mission focuses on delivering excellence and shaping decisions to make a difference on the Island.
A career in our Actuarial Services practice will give you with the opportunity to contribute to providing advice and consulting services to clients such as insurers, banks, regulators, and lawyers. You’ll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modelling, underwriting, new legislation, and the efficiency of claims or reporting processes. Simply put, you might help analyse the impact that new regulation will have on an insurance company’s balance sheet or you could be revising businesses’ projections and making sure they have adequate reserves.
Our team helps clients address new financial reporting requirements by assessing the financial and business impacts, building implementation plans, and implementing relevant requirements, particularly across areas of financial and actuarial reporting.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
Actuarial Services
Our Actuarial Services team, you’ll work with clients from the insurance industry (both life and general insurance), but also from the banking sector (retail and investment), the healthcare sector, the public sector, as well as corporate clients from the non‑financial services sector like energy and utility providers.
What you'll do
Your advice could cover solvency, assessing liabilities (including providing assurance over the liabilities of our financial services audit clients), economic capital, risk management, mergers and acquisitions, company restructuring and de‑risking, financial modelling, stress and scenario testing, underwriting, new legislation, the viability of new products, Environmental, Social and Governance (ESG), and the efficiency of claims or reporting processes.
Programme
Our graduate training programme is underpinned by a development framework that broadens and deepens your knowledge. You'll learn from hands-on coaching and an outstanding variety of work, picking up business, personal and technical skills you can use across the network, and throughout your career.
What you'll need
To have achieved 120 UCAS points/32 IB points excluding General Studies and one of these subjects should be Maths. You should also have achieved or be on track for a 2:1 in your degree
What you'll gain
During our programme, you’ll study with the Institute and Faculty of Actuaries. Once you’ve completed the exams, you’ll then be fully qualified and a Fellow of the Institute of Actuaries.

A graduate role in PwC's Actuarial Services providing consulting to insurers, banks and regulators. Work involves solvency, risk management, M&A, financial modelling and ESG. Requires 120 UCAS points with Maths and 2:1 degree. Includes professional qualification path to become Fellow of Institute of Actuaries.
- Work in a vibrant, supportive, and fun environment where your contributions are recognised and valued.
- Competitive pay and benefits package including flexible benefit.
- Working hours are weekdays only, so you can enjoy your weekends.
- Generous holiday allowance, including bank holidays off.
- We believe in nurturing talent and providing opportunities for professional development and career advancement.

Vibrant, supportive workplace with recognition for contributions. Competitive salary and flexible benefits. Monday-Friday work schedule with weekends off. Generous holiday allowance including bank holidays. Strong focus on professional development and career growth opportunities.