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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Contract Type: 6 month FTC

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Onboarding Team

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

New Business for Offshore Bonds. Processing customer applications and requests within agreed service levels. Focus on risk-based decisions to ensure we keep the business safe as well as provide great customer service.

Key skills for this Team:

• Excellent communication skill both spoken and written
• Problem solving ability
• Resilience and Adaptability

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

We have an opportunity for a Data Services Administrator to join our Banking Operations Division based in the Isle of Man on an initial 12 month fixed term contract.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The role holder will carry out a range of data and administration related banking tasks and process client static data changes within agreed timeframes. They will deliver excellent service to internal stakeholders, when responding to queries the Client Services team have received from clients.

Responsibilities & Duties

• Process client static data changes.
• Meet internal deadlines and SLAs (Service Level Agreements).
• Support more senior members of the team with administrative work.
• Deliver consistently accurate work to ensure a quality service is provided to our clients.

Trust and Quality is our foundation and at the heart of everything we do at KPMG.

Underpinning our Trust and Quality strategy is compliance with International Standard of Quality Management (“ISQM1”) (known more commonly as System of Quality Management (“SoQM”)). Our internal dedicated SoQM team support various stakeholders in helping the firm comply with the SoQM requirements.

As a SoQM Manager you will lead and facilitate the understanding, documentation, and evaluation of internal functional processes and controls in compliance with ISQM 1. This role plays a key part in enabling internal stakeholders to identify quality risks, define control responses, and help ensure their operations contribute to a consistently high standard of quality in the delivery of our audit and assurance services. The SoQM Manager acts as a central liaison, offering technical guidance and practical support to embed quality into business-as-usual processes across all relevant functions.

At KPMG we aim to work together and invest in relationships with each other across teams, functions and borders.  The successful candidate will be based in either Jersey, Guernsey or the Isle of Man and will report to the Crown Dependencies SoQM Leader.

Roles and Responsibilities:

• Develop an understanding of firm processes and controls.
• Manage the firm’s iterative risk assessment process including assessment of quality risks and development of responses to achieve quality objectives.
• Support the business with the design of controls and review control documentation to help ensure the appropriate design of the firm’s SoQM controls to address identified risks and objectives.
• Assess the robustness of our controls and processes against global KPMG and ISQM1 requirements.
• Support internal stakeholders in identifying improvements and efficiencies in functional processes and controls and implementation of these changes.
• Support the implementation of any remediation plans for process and control findings.
• Work closely with the SoQM Testing Program team to help ensure the smooth and efficient functioning of the SoQM testing.
• Build lasting, trusted relationships with key stakeholders locally, across KIG and the wider KPMG network.
• Support the SoQM Leader in interactions with the Global and Regional SoQM Groups and internal network and external regulator inspections in relation to SoQM.
• Monitor progress against the ISQM 1 annual implementation plans and prepare regular updates for presentation to senior firm leadership.
• Manage and review output of assistant team members.
• Manage the completion of the firm’s KQCE file (Global SoQM tool to document the firm’s implementation of ISQM 1 requirements).
• Maintain regular dialogue across the business to assess SoQM impacts of new programmes and other business changes and to embed appropriate quality controls in new systems and process.
• Share knowledge with the team and coach assistant team members.

The purpose of this job is to take overall responsibility for the design, operation and ongoing evolution of Stacuity’s global IP-based network. This role blends strategic planning and architectural leadership with deep hands-on engineering expertise. You will ensure our network delivers best-in-class performance, security, reliability and flexibility – and be a key figure in shaping the future of our network infrastructure.

Key responsibilities – what you will do:

• Lead the design, operation and evolution of Stacuity’s global IP-based network infrastructure
• Maintain high levels of network performance, security, reliability and resilience
• Provide technical oversight and hands-on support across core networking systems, datacentre environments and virtual infrastructure
• Work with our datacentre partners worldwide to manage hosted server and network hardware
• Support the configuration, monitoring and troubleshooting of Cisco ASR, Cisco Nexus and Arista devices
• Architect and maintain scalable routing configurations, including BGP (eBGP and iBGP), peering and transit arrangements
• Design and implement network-level redundancy, failover and high-availability strategies
• Oversee and maintain monitoring and observability systems such as Zabbix, Prometheus/Grafana and SigNoz
• Collaborate with internal platform and development teams to ensure seamless integration across systems
• Contribute to datacentre operations including colocation and transmission
• Engage with industry partners and customers as required, including participation in technical discussions
• Participation in 24x7 on-call rota (remunerated)

This role involves the development and ongoing maintenance of our portal, APIs, and supporting business systems. The successful applicant will work across multiple technologies in our modern stack to deliver scalable, high-quality solutions, and may also support integration with customer and partner systems. There is the opportunity to grow into wider areas of our platform in future.

Key responsibilities – what you will do:

• Develop and maintain backend systems using .NET/C# (on Linux)
• Build and support web APIs using WebAPI, MVC, Entity Framework, and Dapper
• Develop and maintain front-end components using Angular, TypeScript, HTML, and CSS
• Work with PostgreSQL and other supporting databases including MongoDB and Redis
• Integrate messaging services with Apache Kafka
• Contribute to DevOps workflows using Azure DevOps, Git, CI/CD pipelines
• Containerise and deploy applications using Docker, Kubernetes, and Docker Swarm
• Understand and apply networking principles and protocols in system design
• Participate in the 24x7 emergency on-call rota (remunerated
• Any other duties as may be assigned by Stacuity

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Job Details

To contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. To achieve this delivery requires excellent, proactive, and quality based customer service across a range of service disciplines.

To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy.

Key Responsibilities

Process Management

• Responsible for the accurate and efficient completion of standard and complex administrative tasks provided to you.
• Supporting our approach to full ownership you will be expected to work on case management and customer and adviser queries from receipt until the customer’s expectations have been satisfied.
• Proactive and reactive contact with customers and advisers, plus any other relevant parties via telephone, letter, or email to ensure work is processed efficiently and correctly.
• Ensure pended work is reviewed, chased, and closed within expected timescales.
• Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and Procedures.
• Participating in the review and updating of procedures within the team, contributing through experience and client advocacy, whilst having a strong understanding of the risk-based approach required to always protect client and business assets and at the same time ensuring that we are easy to do business with.
• To complete all tasks in line with our group values, service standards, procedures, compliance guidelines, industry regulations and within cost and efficiency parameters.

Client and Adviser Contact

• Timely and professional contact with stakeholders should be always maintained.
• Contact will be proactive when you require further information (by telephone and email) and reactive when a stakeholder contacts us.
• Telephone calls should be responded to timely and where possible handled within the one call and not handed off to other teams, ensuring a positive customer experience.
• Supporting clients, advisers, and colleagues through the complaints process.
• Recognising areas of weakness and working collaboratively to seek resolution and improve internal processes.

Self-Management

• Be responsible and accountable for own personal development.
• Ensure adherence to all company policies including risk, compliance and HR policies

Teamwork

• Assist in developing, implementing, and sharing best practices.
• Contribute to the development of team strategy and objectives.
• Assisting colleagues through training and support to align with a ‘one team’ approach.
• Within your team you will be expected to work with your colleagues to manage the daily work and measure your team’s performance in relation to good customer outcomes.
• Recognise the importance of working together in an innovative, supportive and fun environment to achieve your own, team and company’s goals and objectives.

Continuous improvement

• Drive a culture of customer service excellence and continuous improvement.

Description

A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.

Responsibilities

As a trainee accountant, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively assist the team in various aspects of the project
• Prepare deliverables
• Contribute to the development of your own and team’s technical acumen
• Keep up to date with local and national business and economic issues
• Ensure you are adhering to compliance matters
• Work on developing internal relationships and your PwC brand

We are recruiting graduates and school leavers for our trainee accountant roles.

Description

A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Be curious and try new things.
• Learn about how PwC works as a business and adds value to clients.
• Think broadly and ask questions about data, facts and other information.
• Support research, analysis and problem solving using a variety of tools and techniques.
• Produce high quality work which adheres to the relevant professional standards.
• Keep up-to-date with technical developments for area of specialism.
• Handle, manipulate and analyse data and information responsibly.
• Communicate confidently in a clear, concise and articulate manner - verbally and in materials produced.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

A career in our Actuarial department will provide you with the skills and experience to offer advice and services to our clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

A career in our Actuarial Services practice will give you with the opportunity to contribute to providing advice and consulting services to clients such as insurers, banks, regulators, and lawyers. You’ll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modelling, underwriting, new legislation, and the efficiency of claims or reporting processes. Simply put, you might help analyse the impact that new regulation will have on an insurance company’s balance sheet or you could be revising businesses’ projections and making sure they have adequate reserves.

Our team helps clients address new financial reporting requirements by assessing the financial and business impacts, building implementation plans, and implementing relevant requirements, particularly across areas of financial and actuarial reporting.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Actuarial Services

Our Actuarial Services team, you’ll work with clients from the insurance industry (both life and general insurance), but also from the banking sector (retail and investment), the healthcare sector, the public sector, as well as corporate clients from the non‑financial services sector like energy and utility providers.

What you'll do

Your advice could cover solvency, assessing liabilities (including providing assurance over the liabilities of our financial services audit clients), economic capital, risk management, mergers and acquisitions, company restructuring and de‑risking, financial modelling, stress and scenario testing, underwriting, new legislation, the viability of new products, Environmental, Social and Governance (ESG), and the efficiency of claims or reporting processes.

Programme

Our graduate training programme is underpinned by a development framework that broadens and deepens your knowledge. You'll learn from hands-on coaching and an outstanding variety of work, picking up business, personal and technical skills you can use across the network, and throughout your career.

What you'll gain

During our programme, you’ll study with the Institute and Faculty of Actuaries. Once you’ve completed the exams, you’ll then be fully qualified and a Fellow of the Institute of Actuaries.

Job Description

NOTE: This role is a 6 month contract and will not consider relocation or sponsorships

Manage the day-to-day operations in the legal entity related to Data Privacy across the business, supporting the Legal Enity Data Privacy Officer in the implementation of the Business and Country specific Data Privacy Strategies, conduct assessments and analysis towards legislative and data privacy changes, gaps and requirements, compile reports in the applicable legal entities to advice on risk mitigation plans, thus to protect both the clients and Standard Bank from related data privacy risks.

Outputs:

• Maintain, implement and enhance governance processes by remaining abreast of any updates made to regulatory and compliance policies related to the Bank to ensure that legal entity remain in good standing with the overall policies of the Standard Bank Group.
• Inform and advise stakeholders within the legal entity by disseminating best practice data privacy advice to guide individuals in the legal entity around the Group’s policies and data protection legislation to ensure the legal entity remains compliant with its obligations.
• Investigate, analyse and interpret system information in order to provide reporting tools support, input into training on data privacy to ensure that staff members are familiar with data privacy policies, tools, requirements and processes, to enhance the performance and deliverables to clients.
• Analyse and interpret the Data Privacy strategy, in order to clearly formulate business requirements related the Data Privacy policies, processes, procedures, dashboards and reporting tools, in order to optimise business analysis tools, thus to allow business to make accountable strategic decisions.
• Manage and oversee the day-to-day legal entity business operations, in their enablement of data subject rights as outlined in the domestic data protection legislation.

As a Support Services Senior Administrator in the Business Enablement Functions, you'll work as part of a team delivering a range of risk management administrative duties. This important role has a variety of responsibilities which would suit someone who is well organised, agile and able to respond to the quick turnaround times of a fast-paced environment. You will liaise with people at all levels of our organisation, working collectively as a community of solvers to achieve our clients’ needs.

About us

As a leading and trusted professional services firm, PwC Isle of Man is committed to providing a quality industry-focused service offering of audit & assurance, tax, advisory and actuarial services. We aim to deliver more value than our clients expect and form long-term relationships.

Operating from our Douglas office the firm is a locally owned and controlled partnership of more than 100 staff with 15 Partners/Directors.

At PwC, we help clients built trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com/im.

We believe that challenges are better solved together. That’s why we’ve created a diverse, global community of solvers that encourages you to lead with your heart and values. And our inclusive community continues to grow. We’re building a place where everyone feels like they truly belong. Where everyone is seen and heard. And where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

About our team

Our Support Services Team helps our client-facing teams and the wider business to build trust and deliver sustained outcomes. On a daily basis, the team plays a pivotal role in handling a broad range of office requirements and is involved in the management of client administration. As part of the Support Services Team, you will work collaboratively with people across our Lines of Service, all while using the latest technologies to provide high-quality administrative support.

Responsibilities for this role include:

• Assisting with performing periodic customer risk assessments and AML reviews across all Lines of Service, for both new and existing clients.
• Liaising with clients/client contacts for KYC information - both verbal and written requests.
• Setting up electronic client files and completion of engagement and risk management tasks
• Other ad-hoc administration duties as and when required

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Contract Type: 6 month FTC

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Claims Team

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

Claims for Offshore Bonds. Processing customers withdrawal requests within our agreed service levels. Focus on risk-based decisions to ensure we keep the business and customer safe whilst providing great customer service.

Key Skills for this Team:

• Excellent communication skill both spoken and written
• Problem solving ability
• Previous Claims/Payments knowledge

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

What We're Building

We now need a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.

Job summary - Contact Team

To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with Canada Life International.

This will involve resolving a wide range of queries for both the IOM and Dublin office of Canada Life International as well as proactively contributing to designing and delivering the most positive experience for CLI customers.

Front facing department for the company dealing with both calls and emails for various queries across all products and process. Very varied not 1 hour is the same but will gain a very well-rounded knowledge of the start to end of processes.

Key skills required for this Team:

• Excellent communication skill both spoken and written, particularly phone-based
• Problem solving ability
• Empathetic and Patient

What you'll do

Be an active and positive team member focused on providing the best possible customer experience within the Customer Contact area.

Specifics will include:

• Achieve an average quality score of over 90%
• Achieve an average weighted productivity score of over 95%
• Proactively identify enhancements to processes and contribute towards their implementation
• Identify, understand and collate CLI customer needs, requirements and feedback
• To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business.
• To proactively take ownership for self-development and demonstrate the desire to progress their career within CLI.

Summary and Overview

• Assistant Associate, Private Wealth
• Isle of Man
• Permanent
• Full Time
• Competitive Salary & Benefits

This is a great opportunity if you're looking to kick start your career in finance. We'll provide you with all the training and support you need and once you are confident in your role and have some experience under your belt we'll support you to start your studies and gain a professional qualification in either ICSA or STEP.

Your New Role

This list of duties is not exhaustive and may change from time to time according to business needs:

• Prepare payment instructions for review
• Draft routine correspondence and e-mails
• Deal with clients by telephone
• Develop a basic knowledge of our IT systems
• Provide general office support to the Private Wealth teams such as filing, scanning, deliveries etc.
• Develop a basic knowledge of our products and service lines
• Develop a basic knowledge of our policies and procedures by reviewing the administration manual
• Assist with drafting standard company minutes, trustee resolutions and updating client profiles
• Assist with meeting cash collection targets and the billing process
• Ensure compliance with company standards, policies and procedures

Job Details

The Policy Servicing Team Leader is responsible for co-ordinating and managing the successful in life management of policies across the various product lines, ensuring that all work items are comprehensively and effectively processed in accordance with Compliance obligations and within agreed Service Standards.

The role holder will also need to display a Strong Service Delivery background alongside a deep understanding of Risk Management. Proven decision-making skills with the ability to implement practical, commercially sound and compliant solutions also necessary. Acting as a role model and driving a strong team culture a necessity.

Key accountabilities include but are not limited to:

• Customer Focused (External & Internal)
• Foster and drive an environment of service delivery
• Promote Customer Metrics and Service Delivery alongside continuous enhancements to the Customer Experience
• Identify an improved service proposition by reducing complaints, improving E2E timelines, improved customer satisfaction results and reduced errors
• Demonstrate awareness of Risk Management, identifying risk events and breaches and ensuring full investigation and root cause analysis
• Strong controlled environment
• Contribute to a more efficient Operation by improving SLA, reducing loss events, reducing operating costs and introducing efficiencies which allow for upscaling without need for headcount
• Initiate and plan training and development across the team
• Promote the Utmost values and a culture of collaboration and teamwork

Key Responsibilities

Service Delivery

Ensure the needs of the customer are identified and excellent customer service is provided across the Policy Servicing Team. Ongoing monitoring of processes across the team to ensure best practice is followed daily

Efficiency

Develop, drive and deliver initiatives that stabilise the service offering while also improving/streamlining policy servicing processes and capability further to allow for future scale without increasing costs

Operational Risk and Compliance

Monitoring risk management within the team, identifying risk events, breaches and complaints, performing the investigations and root cause analysis to identify steps to mitigate risk

Performance Management

Promote a performance management culture ensuring team members have clear annual objectives alongside training and development plans

Culture

Leads by example, establishes themselves as a role model

Job Details

Carry out and oversee others in the team carrying out daily processes; creation, placement and settlement of transactions on investment accounts, set up and maintenance of assets, trading counterparty records and policyholder investment portfolio records. Matching money received into company bank accounts, handling asset re-registrations and investigation and resolution of stock reconciliation queries. Understand and support the team in fulfilling a broad scope of counterparty anti-money laundering requirements to enable timely investment and account opening.

Support the team and build a positive culture, providing an immediate point of escalation for technical expertise, be a subject matter expert and support the Team Leader with change initiatives and project work.

Role model the Utmost values and support oversight functions such as team planning, training and wider performance analysis and improvement. Professional and timely communication with colleagues, and with policyholders, financial advisers and all counterparties is fundamental.

Key Responsibilities

Control and Risk Mitigation

• Work under pressure to ensure the team processes tasks per agreed service levels.
• Able to prioritise and organise a variety of responsibilities for yourself and a team.
• Remain acutely aware of controls and mitigate risk in day-to-day processing.

Teamwork

• Collaborate continuously with colleagues to discuss progress, prioritisation and issues arising, maintaining a positive can-do attitude.
• Engage in and lead meetings and other initiatives.

Personal Ownership & Self Development

• Seek solutions to problems, and develop understanding of systems and processes, train and coach others.
• Recognise and engage with personal development opportunities for yourself and colleagues in the team.

Integrity & Focus on Customer Outcomes

• Act honestly, truthfully and fairly always, recognising that our values are at the heart of what we do, and our customers are why we do it.
• Ensure the team adheres to Data Protection policies.

Investments Knowledge

• Deep understanding of investment types such as equities, bonds and collective investment schemes, building a holistic knowledge of investment operations.
• Deep understanding of the nature of counterparties in the financial system, such as banks, fund administrators, custodians and financial advisers.
• Desire to progress through professional qualifications.

We are looking for a dynamic and strategic Client Services Director to lead our client service function and drive exceptional delivery across our business. In this senior role, you’ll act as the primary contact for key client relationships, ensuring outstanding service, operational excellence, and compliance with all regulatory standards.

WHAT YOU WILL DO

• You provide strategic leadership across client relationships, ensuring exceptional service delivery, driving business growth, and optimising financial performance through effective team coordination and operational excellence.
• You act as the primary client contact, managing deliverables, maintaining strong stakeholder relationships, and cultivating new business opportunities while upholding regulatory and compliance standards.
• You build and nurture high-performing teams, leading with positive behaviours and embedding a culture of shared knowledge, succession planning, and continuous development to meet both current and future business needs.
• You proactively drive process improvements, championing group initiatives, enhancing service delivery, and identifying commercial opportunities through a deep understanding of client portfolios and industry trends.
• You take full ownership of risk and compliance within your function, ensuring systems, policies, and procedures are rigorously followed, while staying informed on regulatory developments and escalating issues as needed.

WHAT WE OFFER

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

We’re looking for a proactive and detail-oriented Trust & Company Administrator to join our Isle of Man office. In this role, you'll support a diverse international client base by managing a wide range of trust and company administration tasks with accuracy and efficiency.

WHAT YOU WILL DO

• You'll administer diverse trust and company structures in line with internal policies and regulatory requirements, ensuring accurate and timely client and financial administration.
• You'll support senior officers and management in the daily operations of private client portfolios, maintaining organized records and correspondence while meeting tight deadlines.
• You'll deliver high standards of client service and foster positive relationships across teams, contributing to process improvements and operational efficiency.
• You'll ensure strict adherence to procedures and regulations, escalating risks when necessary and staying updated on industry changes and best practices.
• You'll embody the company’s core values, actively engage in professional development, and contribute to projects and business initiatives that promote continuous learning.

WHAT WE OFFER

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Job Purpose

As we continue to scale and digitise our operations at plan.com, we are seeking an experienced Zendesk specialist to assess, optimise, and align our customer service platform to our Service strategy — Zendesk). This specialist will play a pivotal role in ensuring the systems are fully optimised, aligned with business needs, and configured to maximise efficiency, collaboration, and customer experience.

Main Duties and Responsibilities

• Conduct a comprehensive review of our existing Zendesk configuration and usage.
• Identify inefficiencies, missed opportunities, and gaps in integration or workflow for customer service
• Provide clear recommendations for optimisation, best practices, and long-term system governance.
• Train and support internal teams on better use of the platforms to enhance customer experience and reporting.
• Where required, implement or oversee agreed system changes or integrations.
• Map out ideal workflows and customer journeys across the platform.

NOTE: This role is only for a 4 month fixed term contract

To provide administrative support across the Account Services supporting the Debit Card, Internet Banking, Scanning & Static teams. The support provided includes various administrative tasks following various set procedures and in an effective and timely manner to ensure delivery as per agreed service level agreements.

Outputs:

• Adhere to the Banks standards, policies, procedures, service charters as well as service level agreements with internal and external clients to ensure efficient and effective account services is provided.
• Complete debit card related instructions, internet banking registrations, password/memorable date changes for both personal and corporate clients from the various business channels within Standard Bank. These instructions must follow set processes and procedures to ensure that all activities are carried out in accordance with accuracy service standards, service charter and service level agreements with internal and external clients.
• Identify and provide feedback to manager on continuous improvement opportunities for the betterment of current processes and procedures to ensure efficiency and effectiveness of the Account Services team.
• Maintain and update customer information on a continuous basis following set processes and procedures to ensure that all activities are carried out in accordance with accuracy service standards, service charter and service level agreements with internal and external clients.
• Maintain professional knowledge, complete internal training programmes, attend learning sessions and pro-actively gains an understanding of the end to end processes across all operations processing functions in order to enable effective and efficient performance of tasks as well as being able to provide administrative support to the various Account Services departments.
• Support, encourage and promote business changes positively across the respective teams, involved in the change and innovation process, to promote understanding, acceptance and positive adoption.

To take ownership of the preparation of financial reporting requirements for business units within the wider Utmost Group according to company policies and service level agreements on a periodic basis.

Key Responsibilities

Accounting Skills

• Deliverables produced to a high degree of accuracy on a timely basis
• Management information packs are prepared in accordance with the service level agreements and internal reporting timetable.
• Financial information produced reflects the results of the entity, with variances investigated and reported.
• Manual adjustments are recorded accurately and on a timely basis.

Communication Skills

• Excellent collaboration with team members
• Queries from other teams/internal and external stakeholders resolved in a professional and timely manner.
• Work together with the finance team to improve communications with the wider business to aid understanding of the impact of events or transactions.

Analytical Skills

• Variances and reconciling items are investigated, understood, resolved and reported.
• Interpret quantitative and qualitative information to achieve objectives and produce effective solutions to problems

Ability to maintain a robust control environment

• Comply with controls to maintain the quality and integrity of financial information.
• Challenge and improve controls, policies and procedures within the finance team

Join our team as a Finance Process and Systems Expert and play a pivotal role in transforming and optimising Zurich’s finance processes. You’ll lead initiatives to streamline reporting, drive automation, and champion best practices—helping to shape a brighter, more efficient future for our finance function. The ideal candidate will possess a deep understanding of Finance and Accounting Systems and be well versed in working on or alongside large sale change programmes within a finance setting. Hold excellent leadership skills, a self-starting work style and the ability to work collaboratively across various departments and regions.

Key responsibilities:

• Drive process improvement initiatives within finance aligned to Zurich Group best practice.
• Act as a change agent, supporting a culture of continuous improvement and digital transformation across finance.
• Analyse current reporting processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Lead and implement process optimisation projects, introducing automation and best practices to reduce manual work and save time.
• Develop and enforce data quality standards to ensure accurate, consistent, and reliable reporting outputs.
• Collaborate with cross-functional teams to gather feedback, streamline data flows, and promote process ownership.
• Design and document efficient workflows for data collection, validation, and reporting.
• Monitor the effectiveness of improvements, using data-driven metrics to demonstrate time savings and enhanced performance.

Job Details

Complaints are managed within the Customer Outcome Improvements Team, with the purpose of reassuring our clients though the comprehensive investigation, active management, and resolution of their concerns.

The Complaint Associate’s purpose is to acknowledge, investigate, and respond to both verbal and written complaints, ensuring that regulations are met and that complaints are resolved to a high standard, in a timely manner.

Being able to identify opportunities which improve Customer outcomes, wanting to deliver positive change and being creative in our approach to do so, is fundamental.

Key Responsibilities

Process Management

• To be customer focussed and demonstrate empathy, with an excellent attention to detail
• Interprets customer needs, assesses requirements, and identify solutions for complaints
• Identifies areas of disagreement and brings resolution, in plain-English
• To manage complaints addressed to the Press, Regulator, Ombudsman, Legal, Data Protection, Executive Committee, and alleging Mis-sale
• Gains experience, knowledge and skills in life assurance and complaint handling, and uses this to provide support and guidance to the business
• Engages with managers so appropriate remedial or preventative action can be taken

Teamwork

• Proactively contributes to the achievement of team goals
• Builds rapport with stakeholders within the business and promotes teamwork

Cultivate Continuous Improvement

• Proactively solves non-standard problems; takes a new perspective on existing solutions and considers the impact of each
• Responds positively to change and adapts; accordingly, helps others to see the benefits of applying preventative measures
• To be responsible and accountable for own personal development, i.e. to prepare and actively operate personal training/development plans.
• Act as a role model to establish a customer centric culture

Summary and Overview

• Group Risk Framework Manager
• Isle of Man or UK
• Permanent
• Full Time
• Competitive Salary & Benefits

At Equiom Group, we are committed to upholding the highest standards of compliance and risk management across our global operations. As we continue to grow, we are seeking a highly motivated and detail-oriented professional to join our Compliance & Risk team in a key role that supports the ongoing evolution of our risk management framework.

As Manager, Group Risk Framework, you will be responsible for supporting and enabling the Compliance & Risk (C&R) function by managing central systems, tools, and processes. This is a unique opportunity to influence risk management practices across the Group, working closely with global stakeholders.

There will also be opportunities to be involved in other GRM activities (RCA, Incidents, Issues) to build resilience within the team and enrich this role as it develops.

Your New Role

This list of duties is not exhaustive and may change from time to time according to business needs:

C&R Systems and Tools

Maintain, develop and administer the following:

• RiskScreen – SME, liaison between system provider, IT, C&R, and 1st line of defence
• _OneSumX _- administrative changes (starters, leavers, permissions) and standing data changes. Providing team support coverage for holidays on incidents and committee reporting
• _Client Risk Assessment _– maintain, develop (with colleagues) version control. Maintain and develop the Client Risk Assessment framework in collaboration with internal stakeholders, ensuring effective version control and alignment with the Group standards
• Equiom Country Risk Assessment (ECRA) – monitor and implement changes, liaise with colleagues who are responsible for the oversight and execution of _Equiom Country Risk Assessment (_ECRA) updates, liaising with colleagues across jurisdictions to ensure consistent application and alignment

Monitoring and Assurance

• Responsible for leading the coordination, oversight, and reporting of the Group's thematic risk reviews, ensuring alignment with risk management frameworks and supporting the identification of emerging risks across jurisdictions
• Co-ordination, oversight and reporting on Jurisdictional Compliance Monitoring Programmes
• Completion of an agreed portfolio of 2nd line assurance reviews (where time permits)

Policy Management and Administration

• Maintenance, management and activities to embed C&R’s Group Policies (Level 1 Policy)
• Group Oversight and reporting on C&R Policy Attestations
• Administration of policy exceptions and exemptions

Knowledge Management, Training and Awareness

• Co-ordination, oversight and reporting on C&R mandatory training
• Co-ordination and management of C&R training packages
• Horizon scanning, knowledge management/transfer

Risk Analysis and Reporting

• Collection, consolidation, analysis and reporting of risk insights from multiple data sources
• Contribute to impactful reporting for Equiom’s governance bodies for Equiom Group

What will you need to succeed in this role?

As to be expected, we are searching for someone who can bring a range of skills and experiences to enhance the team. As such, there are a few essential skills we are looking for:

• A number of years’ experience in a Risk, Compliance, or related discipline
• Relevant qualifications such as ICA Diploma, ACAMS, or other recognised qualifications
• Highly organised
• Initiative/ability to work without close supervision
• Financial Services background
• Good stakeholder management (CRM, Regional Compliance Heads, GRM, Local C&R Teams)
• Good analysis and report writing skills

Personal attributes which would be seen in the ideal applicant include;

• Ability to build strong, effective relationships with colleagues at all levels
• A well organised, methodical worker able to prioritise effectively
• The capability to work effectively both as part of a team and on their own.
• Good attention to detail
• Good communication and influencing skills, both written and verbal, with the ability to present complicated/complex information in a clear, concise and understandable way

We have a permanent opportunity for a Financial Crime Specialist & DMLRO (Deputy Money Laundering Reporting Official)  to join our Compliance Department, based in our Isle of Man Office.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The Financial Crime Specialist will support the MLROs and the compliance team in the delivery of the regulatory requirements, provide credible challenge to identify, deter and report control deficiencies across financial crime processes, functions systems and controls. The role holder will play an important part in handling financial crime related tasks and projects to ensure the firm continues to meet its regulatory obligations.

Responsibilities & Duties

• Handle BAU financial crime enquiries and provide day-to-day guidance and support to the business, including payment referrals on blocked accounts, prohibited list queries, sanctions referrals, Customer Risk Assessment (‘CRA’) sign -off requests, including PEP, Sanctions and Adverse Media.
• Review amendments to Financial Crime laws and regulations, standards and guidance, principles of good conduct and corporate values, identifying areas which will impact NPWL.
• Assist the Head of Financial Crime with any projects or tasks relating to areas of financial crime including:-
• Financial crime policies, standards and procedures
• Anti-Bribery and Corruption controls, including Gifts and Hospitality
• Tax Avoidance/Evasion (Corporate Criminal Offence)
• Modern Slavery
• Sanctions systems, rules setting, fuzzy logic and alerts investigations controls in conjunction with MLROs
• Transaction Monitoring systems and controls, rules, thresholds in conjunction with MLROs
• Fraud matters
• Screening
• Support the Head of Financial Crime in reviewing the firm’s core systems, including Transaction Monitoring, Customer Screening and Customer Risk Assessment tools ensuring these remain appropriate to meet the firm’s regulatory obligations
• Assist with Thematic reviews
• Make capable and effective decisions and escalate problems within reporting lines.
• Guide business colleagues in the application of AML / CFT / CDD / regulatory requirements in general
• Communicate with Relationship Managers, Private bankers, senior stakeholders and any other relevant internal/external parties, business areas in the course of business
• Deliver ad-hoc operational project work as assigned, to support and promote future business development from a compliance perspective.

About the Role

Kickstart your career in one of the fastest growing industries in the world.

Are you ready to build a career—not just a job? At OV, the global IoT arm of Manx Telecom, we’re looking for an enthusiastic, curious, and ambitious person to join our fast-moving Commercial Team. No commercial experience? No problem. If you bring drive, energy, and a hunger to learn—we’ll provide the training, support, and real-world experience to launch your career.

As a Commercial Operations Specialist, you’ll get hands-on with the three pillars of our business:

• Global Connectivity – We manage 600+ international roaming agreements, keeping over 7 million connected devices online.
• Flexible Commercial Solutions – We're a small, agile team that tailors deals quickly—something the big operators just can’t do.
• Customer Success – When our connectivity performs flawlessly, our customers grow—and you’ll be a key player in making that happen.

You’ll be exposed to everything from pricing models and contract management to platform integration and customer onboarding. It's a launchpad for a wide range of future roles—whether commercial, technical, or strategic.

A word from our Chief Commercial Officer:

“After 15 years in large mobile corporations, OV is a breath of fresh air. We’re nimble, collaborative, and you can see the impact of your work right away. We develop our team and promote from within—if you want the opportunity to become a key contributor to this market, this is the place.”

What you’ll do day-to-day:

• Help create customer accounts and onboard them onto our platform
• Manage the supply and forecasting of key resources like SIM cards
• Assist with contracts and compliance checks
• Work with the Roaming and Commercial Managers on pricing and agreements
• Get on a pathway to negotiating our roaming agreements
• Join customer meetings and contribute to solution building
• Spot ways to make our business stronger—and speak up

What you’ll learn:

• How roaming agreements work and why they matter
• How to build pricing models and ensure margins stay strong
• How to support technical setup on our IoT platforms
• How to create contracts and work with global customers
• How to manage stock and plan ahead
• How to navigate a fast-moving business with confidence
• Once a month travel to London to work with team.
• Occasional international travel to support commercial team

We’ll train you in everything you need—from Excel tips to commercial strategy.

Due to an overwhelming response to our 2025 Summer Internship Programme, we are now offering the opportunity to register your interest early for 2026.

Internship Purposes:

Our internship programme is designed to immerse you into KPMG and our culture. At KPMG, we believe that internship is the most valuable tool for when deciding on a career. As well as giving you the chance to gain an invaluable overview of the professional services sector, this will give you an excellent insight into the work we do, our culture and people and provide you with some interactive learning opportunities to enhance your skills.

The programme:

• Our internship programme will run for 6 weeks within our Audit, Tax and Advisory departments.
• This programme will commence on a date to be confirmed in June 2026 for all interns in each departments.
• A buddy to be your main point of contact for any questions
• Direct contact with our professionals who can offer first-hand advice and guidance

Requirements:

• Have good academic grades and be on your way to completing your A Levels (or equivalent) or university degree
• Be residentially qualified*

* Due to local immigration restrictions in the Crown Dependencies, we are not able to consider candidates for our internship program who are not a Jersey resident

Due to an overwhelming response to our 2025 Trainee Intake Programme, we are now offering the opportunity to register your interest early for our 2026 trainee intake.​

KPMG in the Crown Dependencies:

Working at KPMG in the Crown Dependencies means excellent support and training from day one. Our close-knit teams provide an opportunity to take on early responsibility, work with fascinating clients and gain invaluable industry experience.

Our support is tailored to fit you, we’ll provide you with high-quality training both in technical areas and soft skills to help you to succeed as a professional.

You will be given formal structured professional study support, receive rewards as you pass exams and be exposed to industry leaders as you develop deep expertise of our Financial Services clients.

Together we’re helping to make a difference, our people are at the core of who we are. Join a firm that values an inclusive culture and bettering the community around us. #TogetherForBetter

We offer the opportunity to start your career in one of our three client-facing departments (Audit, Tax or Advisory) within one of our Crown Dependency offices: Jersey, Guernsey, Isle of Man.

The full application process starts in September 2025 so if you would like to apply, we would encourage you to register your interest today to ensure your application is one of the first to be considered!

Candidate Requirements:

• 5 GCSE’s with Grades A-C (including English and Mathematics)
• 3 A-Levels at Grade BBC or above (or 112 UCAS points equivalent)
• A 2:1 Degree or higher (if applicable)
• Hold or studying towards a professional qualification (ACCA,ACA)
• Ability to work using initiative, to prioritise own work and be flexible to changing business and departmental needs
• Excellent communication skills
• Take personal accountability for own work and career progression
• Our ideal candidates will act with integrity and have the courage to do what is right.

​To find out more about our trainee careers, please visit our website: KPMG Trainee Careers

About Us

KPMG in the Crown Dependencies has offices located in Guernsey, Jersey and the Isle of Man and is part of KPMG Islands Group, a regional network of over 3,000 professionals across 11 island jurisdictions.

We provide Audit, Tax, and Advisory services to a broad range of clients, particularly in insurance, asset management, and international business.

The Family Office and Private Client (“FOPC”) tax team is specifically looking to recruit a Private Client Tax Manager or Senior Manager who will, ideally, be situated in Guernsey to support the rapid growth of our private client offering. The successful candidate will be a key member of the team and will be heavily involved with the growth of our private client practice and maintaining relationships with our valued clients.

The role: Private Client Tax Manager/Senior Manager

You will report directly to the Head of Family Office and Private Client, with very close interaction with other parts of the wider Tax department. You will be responsible for maintaining a portfolio of private clients including high net worth and ultra-high net worth individuals, and the structures they use to manage their wealth. The focus of this role will be a split between providing tax reporting and compliance services and delivering regular advice to clients within the portfolio. It also includes external-facing responsibilities, with scope to be involved in business development and networking.

Role and Responsibilities:

Primarily, the successful candidate’s duties will include the following:

• Regularly reviewing written tax advice in the form of memos, letters, reports, and email correspondence.
• Managing a diverse portfolio of individual clients and having oversight of the tax reporting cycle for those clients. The successful candidate would manage both the Guernsey and UK tax affairs of our personal clients.
• Developing strong and trusted relationships within the Guernsey fiduciary and private client market including attending business events and hosting training sessions for private client focused topics.
• Preparing proposal and tender documents for new client relationships and new engagements.
• Identifying and supporting business development opportunities, with guidance to help build confidence and develop skills in external networking and client engagement.
• Managing engagement-specific finances including oversight of your own work in progress, billing, cash collection and job budgeting.
• Building strong internal relationships with leadership and management in our other service lines such as international, corporate and AEOI, and also with our business services teams.
• Acting as a central point of contact for communication with the client, able to provide expert advice on the tax implications arising from their affairs.
• Actively keeping up to date with changes in local and international tax matters and assisting with the production of news bulletins for clients.
• Mentoring and coaching junior members of the team, including providing feedback and relevant training.

What we can offer you:

• A competitive remuneration package that is commensurate with qualifications and experience
• Hybrid working conditions with an open-door policy as well as opportunities for secondments abroad
• A work-life balance with an emphasis on promoting health and wellbeing
• Flexible vacation scheme
• Medical and pension schemes
• A well established and active corporate social responsibility program

​Change extends your horizons. It gives you a fresh perspective and the opportunity to learn from others. KPMG **will **ensure you broaden your horizons.

We have an opportunity for an experienced senior leader to join our Private Banking Division as Head of Private Banking in our Isle of Man Office.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

To lead the strategic growth, operational performance, and regulatory compliance of the Isle of Man Private Banking function, with full accountability for its people, client service delivery, and commercial outcomes. The role is based in the Isle of Man and operates under the Isle of Man Financial Services Authority (FSA) regulatory oversight, requiring a high level of governance, risk awareness, and jurisdictional expertise.

The Head of Private Banking – Isle of Man will drive sustainable revenue growth and lead the acquisition and retention of high-value clients across the Isle of Man and international markets. They will be responsible for building and maintaining a high-performing team of revenue-generating individuals, each with a strong personal book of business and aligned to the firm’s client-first values.

This role also plays a key part in developing market presence, strengthening regulatory relationships, and contributing to the strategic direction of the wider wealth business.

Responsibilities & Duties

• Lead and manage the Isle of Man Private Banking team, with full responsibility for strategy execution, financial performance, and regulatory compliance within the Isle of Man FSA framework.
• Drive commercial outcomes including revenue growth, client acquisition, and relationship deepening across a multi-jurisdictional client base, while fostering a culture of individual accountability for business development.
• Ensure each team member maintains and actively grows their own book of business, with a clear emphasis on consistent and measurable contributions to the team’s revenue objectives.
• Recruit, develop, and retain top-tier private banking talent, building a high-performing team of advisers with a strong focus on both new business generation and exceptional client servicing.
• Ensure robust adherence to Isle of Man FSA regulatory obligations, including oversight of AML/CTF compliance, client suitability, onboarding practices, conduct rules, and reporting requirements.
• Oversee the supervision, development, and performance of all Private Bankers and support staff within the Isle of Man office, creating a culture of accountability, collaboration, and continuous improvement.
• Act as a senior figurehead for NPW in the Isle of Man, representing the firm across regulatory, industry, and client forums to raise profile and maintain a strong, trusted presence.
• Provide strategic input into the development of international wealth propositions, pricing structures, product enhancements, and client service models suited to the local and international market.
• Maintain oversight of risk and control frameworks within the Isle of Man office, including timely escalation and remediation of any issues affecting client outcomes or regulatory standing.
• Act as local relationship escalation point for key high-net-worth and ultra-high-net-worth clients, providing guidance and direct relationship support where appropriate.
• Champion the use of technology and digital tools to enhance client experience, adviser productivity, and operational efficiency across the Isle of Man branch.
• Work closely with other regional heads (Jersey, London, Dubai) to ensure consistency of service standards, knowledge sharing, and global team alignment.

At Victoria House, we’re driven by dreams of all sizes, committed to achieving every goal and empowered by people with vision. No matter the size of your dream, we’re here to support it.

Our journey began in 2005 with a vision: to be the highest quality and most loved Nursery & Pre-School on the Isle of Man. We imagined a future of Early Years education that was different. Where a focused, curriculum led approach would inspire big dreamers. Where children are prepared for this dynamic, modern world and where people thrive in their careers.

From Industry leading salaries to a refreshed approach to flexibility for a work-life balance, our benefits and culture are there to support all our employees.

We are looking for a kind, reliable, and organised individual to join our warm and welcoming team as a Kitchen & Mealtime Assistant.

At Victoria House Nursery, mealtimes are a cherished part of our day, a moment to nourish little bodies and bring joy to our children. If you love working around food and enjoy being part of a supportive team in a lively, child-centered environment, this could be the perfect role for you.

Role & Responsibilities

• Prepare morning snacks for up to 46 children
• Reheat and serve nutritious, home-cooked lunches
• Clean and wash cutlery, utensils, and kitchen equipment
• Maintain high standards of hygiene and cleanliness in the kitchen
• Interact with children in a friendly and positive manner
• Support and uphold food safety, hygiene, and health compliance standards

Hours: Monday to Friday, 9:30am – 1:00pm

This is a part-time role that fits perfectly into the middle of the day and is ideal for someone looking for flexible, consistent hours in a rewarding setting.

Our Commitment to Safeguarding

At Victoria House, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nursery. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by the Isle of Man’s regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals.

By embracing these laws and legislation we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.

Purpose

We are seeking a highly skilled and self-directed Senior Azure Infrastructure Engineer with specialised experience in Microsoft Azure tenant splits and hybrid infrastructure. The ideal candidate will have significant experience managing complex migrations, strong architectural insight into both cloud and on-premises technologies, and the ability to independently deliver technically sound, business-aligned solutions.

This is a strategic technical role reporting directly to the CTO and will initially focus on the splitting and restricting of an existing Microsoft 365 tenant, followed by broader responsibilities in the administration and enhancement of the firm’s Microsoft 365, Azure, and hybrid environments.

Principal Duties and Responsibilities

Azure Tenant Split Project (Initial Focus):

• Lead the end-to-end splitting of an existing Microsoft 365 tenant into two distinct, operationally independent environments.
• Design and execute a comprehensive migration and segmentation strategy, ensuring minimal disruption to business operations.
• Assess and mitigate implications on licensing, identity management, application integrations, mail flow, security, and user access.
• Maintain regulatory and internal compliance throughout the split process, particularly ISO 27001 and GDPR alignment.
• Collaborate with senior leadership to provide technical direction, project timelines, and risk assessments.

Post-Split Operational Management (Ongoing Duties):

• Manage and optimize Microsoft 365 services including SharePoint, OneDrive, Teams, and Exchange Online.
• Maintain and enforce conditional access policies, Zero Trust architectures, and multi-factor authentication (MFA) across Azure AD.
• Handle daily support tasks, service optimization, and incident resolution across Azure and M365 workloads.
• Lead identity and access governance using PIM, RBAC, and Microsoft Entra.
• Implement, support, and refine security configurations across both cloud and on-prem environments.

Networking, Firewalls & On-Prem Integration:

• Design and support enterprise-grade networking including routing, switching, VLANs, SD-WAN, and Azure VNet configurations.
• Manage and configure firewalls (Azure Firewall, FortiGate, or equivalent) with strong hands-on troubleshooting capabilities.
• Lead projects involving Active Directory, DNS, DHCP, and Group Policy, ensuring seamless synchronization with Azure AD.
• Support hybrid environments and infrastructure where legacy systems must be integrated securely and efficiently into the cloud ecosystem.

What We Offer:

• High-impact role reporting to the CTO with visibility across the organization.
• A leadership opportunity in a strategic Azure migration and modernization program.
• Professional development support and certification sponsorship.
• Competitive salary and benefits in a globally recognized, ISO 27001-certified law firm

Job Description

If you are an AML whizz and have previous experience in Trust and/or corporate services then we're looking for you. We're hiring for a Senior Analyst to join our AML team in the Isle of Man to support our Company with its AML Code compliance and act as SME for AML related matters.

What you'll do

• You'll support AML compliance by conducting Customer Due Diligence (CDD) and Know Your Customer (KYC) checks during the onboarding of new Serviced Entities
• You'll oversee and assist with Customer Reviews, Risk Assessments, and complete SERR Assessments for high-risk and complex entities, ensuring alignment with AML Code requirements
• You'll perform and review Enhanced Due Diligence (EDD), Politically Exposed Person (PEP) Risk Assessments, and daily customer screening to maintain regulatory compliance
• You'll coordinate and contribute to monthly CDD meetings, provide feedback and coaching to administration teams, and identify areas for improvement in AML-related processes
• You'll proactively engage in AML-related projects and report key findings to senior leadership, Risk and Compliance, and Group Risk & Compliance stakeholders.

What we offer

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Wellbeing: Additional social benefits such as medical insurance & life assurance, access to onsite gym as well as engaging with our local community via sports activities, charity programmes & environmental initiatives
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.

We are looking for a Company Administrator with a minimum of two years experience within a CSP to join our team in the Isle of Man.

We offer a competitive salary, pension scheme, healthcare, generous holiday entitlement, and free car parking.

1. General

To administer a portfolio of client companies to a high professional standard. To work with and generally co-operate with all members of your team and with the other departments within the organisation with the aim of ensuring that all clients’ requests are dealt with in a timely and professional manner. To provide general support and assistance to the Client Portfolio Manager.

2. Existing Client Enquiries

To respond to existing client enquiries and provide quotes for specific work requested as and when required.

3. New Client Enquiries

To respond to new client enquiries in the absence of the New Business Assistant or when deemed appropriate to do so.

4. Due Diligence & Anti-Money Laundering provisions

To develop and maintain awareness of due diligence requirements and anti-money laundering provisions within the organisation and ensure proper compliance with the same.

5. Name Checks and Reservations

To submit applications to the Companies Registry or request agent to apply for name approval and reserve names, as appropriate, in all jurisdictions.

6. Incorporation & Structuring of Companies

To arrange the incorporation of companies in all jurisdictions. To attend to structuring of incorporated companies for designated clients including preparation of all documentation required internally and externally.

7. New Clients

To liaise with the Business Development Team with regard to the ongoing administration of companies provided to new clients.

8. Review of New Companies’ Ongoing Requirements

To receive, review and sign off the New Company Checklist following preparation of the transfer documents and to ensure that all ongoing/pending matters are diarised and/or dealt with accordingly.

9. Preparation of Additional Documents Requested by Clients

To prepare and/or obtain Powers of Attorney, Certificates of Good Standing, Certificates of Incumbency, certified and/or legalised documents, additional resolutions and any other documentation requested by clients.

10. Annual Returns and AGMs

Where ILS provide company secretary or on a client’s specific request, to attend to the preparation and filing of Annual Returns and the preparation of AGM minutes for relevant jurisdictions.

11. Filing and Tax Deadlines

To monitor and remind clients of deadlines for the filing of Annual Returns and the payment of taxes in all jurisdictions to ensure that penalties are not unnecessarily incurred by either ILS or ILS’s clients.

12. Day to Day Administration of Client Companies

To attend to alterations to company structure including the appointment and resignation of officers, allotment and transfer of shares, issue of share certificates, changes of company names, alteration of share capital and/or Memorandum and Articles of Association. Attending to the preparation and filing of all related documentation and liaising with client, agent and Companies’ Registries as necessary. To ensure that bookkeeping records are maintained or annual accounts prepared for companies as appropriate under ILS policy.

13. Opening, Operating and Administration of Bank Accounts

To open bank accounts as required and, where ILS provide directors and signatories, to ensure that the accounts are operated and instructions dealt with efficiently. To keep cash sheets on all ILS controlled accounts where appropriate. To ensure that all bank account details are entered on ViewPoint.

14. Contracts and Agreements

Where ILS are directors or trustees, to review all contracts and agreements for signature and be able to provide a summary of its content to the signing director(s). To prepare appropriate minutes or resolutions of the authority of the directors in respect of the same.

15. Files

To open files for correspondence, statutory documents, bank related items and clients as and when necessary. To ensure the good order of such files and to open new files when old files become full and cumbersome.

16. Closure of Defunct Companies

To follow the correct procedure and arrange for the proper closure and archiving of files as necessary.

17. Company Searches

To arrange company searches in any offshore jurisdiction for existing clients.

18. Invoicing, Credit Notes, ViewPoint Billing and ViewPoint Time and Disbursements Systems

To prepare billing request forms for any special or fixed fees agreed with clients. Alternatively to ensure that the correct amounts of time, fixed fees and disbursements are entered onto the ViewPoint systems for later invoicing by the Internal Accounts Department. To prepare credit note requests where an error has been made or new fees have been negotiated with the client.

19. ViewPoint

To ensure that all records are kept up to date for all clients and companies on both the ViewPoint Administrator and ViewPoint Billing systems.

20. Systems and Procedures

To maintain awareness of the organisation’s general systems and procedures on an ongoing basis.

21. ILS Products & Services

To develop and maintain knowledge of the corporate products, services and fees offered to clients by ILS.

We have an opportunity for a Senior Data Analyst to join our team based in the Isle of Man on a permanent basis. ​

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.​

Job Purpose

The role holder will engage with business users to understand their requirements then model and prepare statistical queries or visual representations and dashboards that provide the necessary evidence and assurance to solve business queries. Understanding and preparing data to support business decision making is a key element of this role and involves data wrangling, cleansing, enrichment and feedback on data quality to resolve issues in production or test systems which impact the analysis.

Responsibilities & Duties

Data Management & Quality:

• Establish and manage key data management competencies such as data quality assurance, metadata management, master data management, and data modelling.
• Support data governance controls and business data owners to maintain high-quality data across the organization.
• Support data governance and control frameworks to maintain data quality and data integrity.
• Document and maintain source-to-target mappings, data flows, and data definitions, ensuring compliance with data standards and strategy.
• Design and facilitate user self-service of tactical data requests and report working with data analysts and business users.

Data Insights & Analysis:

• Engage with business stakeholders to understand their requirements, translating these into actionable data insights, dashboards, and reports.
• Re-engineer manual data flows for scalability and improved efficiency in reporting working with other departments such as IT to build effective data capture in source systems to meet analytical requirements.
• Build accessible datasets for self-service analysis and ensure the organization is equipped with the right data infrastructure.
• Build our advanced analytics capability using tools such as Python, PySpark, Machine Learning utilising statistical data techniques.

​Team Collaboration & Development:

• Collaborate with Data Analysts, Data Quality Managers, and other teams to ensure successful implementation of our data analytics function.
• Monitor team workflows, resource allocation, and project progress, while ensuring team members' professional development through training and development.

About the Role

We provide first line support and strive to deliver excellent customer service to our Consumer and Corporate customers, handling inbound calls and online enquiries. The role responsibilities will include:-

• Handling inbound and outbound customer interactions to a high standard, providing support and advice on technical issues, requests for service and general customer queries
• Taking ownership and record customer interactions, seeing through to resolution or escalating as appropriate
• Being a champion for promoting excellent customer service and for reducing customer effort
• Consistently striving to deliver the best customer experience possible, ensuring customers are regularly communicated with throughout the order and/or fault process
• Striving to ensure call answering and case management targets are met
• Handling non-contact tasks that arise from customer contact as directed by their Team Manager
• Contributing to maintaining a high, industry standard, working environment that achieves the best possible results in performance
• Being an ambassador for Manx Telecom’s, actively promoting our products and services
• Actively supporting company policy and best practice in the area of security with particular emphasis on the protection of sensitive information and compliance (GDPR)
• Positively contribute to the wider objectives of Manx Telecom business plans and our company values

We have an excellent opportunity for a Data Engineer to join our Technology Division on a permanent basis here in our Isle of Man Office. ​

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

You will be a key member of a small team of Data Engineers, contributing not only to the delivery of our solution but also helping shape its future direction. As we shift from building our data warehousing project to maintaining and evolving it, you’ll play a crucial role in defining your own path by generalising capabilities, streamlining processes, and optimising for long-term impact.  We’re transforming how decisions are made, moving from legacy reports to real-time intelligence. A good data solution enables business users to explore ideas and make informed choices quickly and effectively. Join us in modernising Nedbank’s data ecosystem by building fast, scalable, cloud-first solutions with Microsoft Azure, revolutionizing our data warehousing, business intelligence, and operational reporting capabilities.

Responsibilities & Duties​

• Approach problems, familiar and novel, with thoughtful solutions.
• Balance immediate tasks with broader, strategic goals.
• Configure data pipelines and services using Azure Synapse Analytics, Azure Data Factory, and other tooling.
• Integrate legacy systems pragmatically as we transition to tomorrow’s cloud-first architecture.
• Apply appropriate data modelling techniques to enable reporting and integration use cases.
• Grow your domain expertise through collaboration with analysts and stakeholders.
• Contribute to agile delivery: sizing work, refining tasks, and supporting teammates.

Job Description

PLEASE NOTE:

• This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.

To operate as the first point of contact and provide an exceptional level of service to International Personal Banking (IPB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.

Key Outputs:

• Act as the first point of client contact for any notice to close instructions, and interact with the BCU to resolve posting restriction issues
• Act as the point of referral for more complex BCU related queries, handing off the interactions relating to deceased clients and fraud
• Adopt a positive attitude to change and be part of the team’s engagement
• Build relationships with IPB customers by understanding the customer and servicing the customer needs appropriately
• Engage proactively with other departments, keeping up to date with professional reading, completing internal training requirements, attending lunch and learn sessions and pro-actively understanding end to end processes

Are you looking for a role with high quality work in one of the three top law firms on the Isle of Man? Through our sustained success we need a Legal Support Assistant in our Dispute Resolution & Litigation Team.

In this role you will be liaising with clients, stakeholders and third parties, responding to telephone messages and correspondence in a prompt manner under the supervision of Head of department. You will be amending and creating documents, collating correspondence letters, forms and court bundles with enclosures, all in line with set deadlines. We’ll also ask you from time to time to cover our reception and to help out in our other busy departments.

To apply, you’ll need to have solid experience in a similar environment with the capability to develop and maintain strong relationships. The ability to multitask whilst maintaining accuracy and quality of work at all times is essential.

We believe our success has been underpinned by the success of our employees and we offer competitive salaries, private medical care, car parking, a weekly wellbeing hour and all within a warm and welcoming work environment. This role is preferably full time but we will consider other options.

We have an opportunity for a Asset Servicing Administrator/ Analyst to join our Investment Operations Division here in the Isle of Man on a 12 month limited term basis.

Who we are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

​The Asset Servicing Administrator/Analyst is responsible for administering the Corporate Actions and Income processes in relation to the assets held by clients of Nedbank Private Wealth. The position sits within the Investment Operations Asset Servicing Team.

Responsibilities & Duties

• Administering all aspects of the lifecycle of a Corporate Event, including communications, entitlements reconciliation and collating elections
• Processing all types of Corporate Action transactions
• Processing multicurrency distributed income payments (cash dividends), reinvested dividends, money market dividend accruals, and undistributed income (accumulation dividends)
• Administration of events via our Global Custodian, including submission of elections
• Investigating and rectifying asset and cash reconciliation items
• Administering restricted liquidity and other impaired assets
• Administering shareholder disclosure requests
• Responding to a diverse range of ad-hoc queries across Asset Servicing
• To safeguard client assets by ensuring client asset rules are followed for all appropriate jurisdictions.
• Adhering to regulatory reporting requirements (Mifid reporting, etc.) in relation to Corporate Action transactions
• Journal input and foreign exchange instructions
• Developing relationships with clients, intermediaries and custodians
• Production of income reporting and trading statements
• Ensuring any Asset Servicing errors are resolved promptly, with the required incident reporting completed timely and improvements identified to prevent reoccurrence.
• Managing the various dedicated Corporate Actions and Income mailboxes
• Providing cover for other areas within the Asset Servicing team where training has been received.
• Proposing change in order to improve existing processes and systems.
• Undertaking User Acceptance Testing for the Asset Servicing Corporate Actions and Income processes, including periodic system upgrades
• Undertaking project work and/or ad hoc tasks as directed by Asset Servicing Specialist or Asset Servicing Manager

We have an opportunity for a Asset Servicing Analyst to join our Investment Operations Division here in the Isle of Man on a permanent basis.

Who we are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The Asset Servicing Analyst is responsible for administering the Corporate Actions and Income processes in relation to the assets held by clients of Nedbank Private Wealth. The position sits within the Investment Operations Asset Servicing Team.

Responsibilities & Duties

• Administering all aspects of the lifecycle of a Corporate Event, including communications, entitlements reconciliation and collating elections
• Processing all types of Corporate Action transactions
• Processing multicurrency distributed income payments (cash dividends), reinvested dividends, money market dividend accruals, and undistributed income (accumulation dividends)
• Administration of events via our Global Custodian, including submission of elections
• Investigating and rectifying asset and cash reconciliation items
• Administering restricted liquidity and other impaired assets
• Administering shareholder disclosure requests
• Responding to a diverse range of ad-hoc queries across Asset Servicing
• To safeguard client assets by ensuring client asset rules are followed for all appropriate jurisdictions.
• Adhering to regulatory reporting requirements (Mifid reporting, etc.) in relation to Corporate Action transactions
• Journal input and foreign exchange instructions
• Developing relationships with clients, intermediaries and custodians
• Production of income reporting and trading statements
• Ensuring any Asset Servicing errors are resolved promptly, with the required incident reporting completed timely and improvements identified to prevent reoccurrence.
• Managing the various dedicated Corporate Actions and Income mailboxes
• Providing cover for other areas within the Asset Servicing team where training has been received.
• Proposing change in order to improve existing processes and systems.
• Undertaking User Acceptance Testing for the Asset Servicing Corporate Actions and Income processes, including periodic system upgrades
• Undertaking project work and/or ad hoc tasks as directed by Asset Servicing Specialist or Asset Servicing Manager

Job Purpose

We are seeking a highly skilled Data Process Engineer with hands-on experience in developing complex data intensive processes and solutions. The successful candidate will bring a solid and diverse skillset in data frameworks and applications, including R, Python, SQL, etc. The ideal candidate will be responsible for the development and maintenance of automated processes based on telecommunication performance data (CDRs, usage, event listeners, etc.).

These processes will focus on the rating of usage, management of spend caps, developing business logic in the orchestration layer, govern automated messaging to customers, and much more. All these processes will focus on enhancing operational efficiency on an ongoing basis, while at the same time ensure revenue recognition is optimal at all times. As a Data Process Engineer, you will collaborate with cross-functional teams and support these teams as and when required to scope, develop, and deliver production processes / systems.

Main Duties and Responsibilities

• Analyse large-scale telecommunications datasets, including (but not limited to) network traffic data, call detail records (CDRs), billing and usage, etc., to identify trends, patterns, and areas for improvement.
• ​Develop and maintain on an ongoing basis, complex production grade data processes (i.e., usage rating, event listeners engine, CDR injections, etc.) developed in R, which in turn underpins the accuracy of companywide operations as it relates to data integrity, customer engagement and optimal revenue recognition.
• ​Develop data structures necessary to support analysis and drive business processes by combining diverse data sources, including geolocation data, usage, etc., which are distributed across multiple databases and unstructured data sources.
• ​Collaborate with internal (SysOps, Tech, Finance, etc.) as well as external (network operators, hosted system owners, etc.) stakeholders as part of dedicated delivery teams as and when required to define business requirements, develop analytical solutions, and implement process improvements.
• ​Support migration of legacy processes into modern Python and SQL-based solutions.
• ​Maintain and debug existing KNIME workflows related to finance functions (e.g., commissions, clawbacks, internal reporting) as part of a phased decommissioning plan.
• ​Develop and maintain Python-based ETL pipelines that monitor internal systems and flag issues.
• ​Design, build, and manage cloud-based data warehouses and transformation pipelines using Microsoft Fabric — including Lakehouse, Pipelines, and Dataflows.
• ​Design and execute experiments to evaluate the effectiveness of process improvements and validate the impact on network performance and customer satisfaction.

The Head of OSS/BSS and Digitalisation will be responsible for leading the strategic development and implementation of Manx Telecom’s Operations, Support Systems, Business Support Systems, and digital transformation initiatives. This role will play a pivotal part in driving operational efficiency, improving customer experience, and supporting the company’s overall business objectives.

The role requires a balanced approach between people leadership, management and technology know-how. The required approach is one that views IT as an enabler to business, not IT as something delivered for the sake of it.

Key Responsibilities

• Culture Driver: Energise and lead a group of skilled IT professionals to deliver the company’s business objectives.
• Strategic Vision: Develop, implement and maintain a comprehensive OSS/BSS strategy aligned with Manx Telecom’s business goals and priorities.
• Digital Transformation: Lead the company’s digital transformation initiatives, leveraging technology to enhance operational efficiency, improve customer experience, and create new revenue streams.
• OSS/BSS Leadership: Oversee the management and development of Manx Telecom’s OSS/BSS systems, ensuring their effective operation and alignment with business requirements.
• Technology Integration: Drive the integration of OSS/BSS systems with other IT systems and networks to optimize overall performance and efficiency.
• Vendor Management: Establish and maintain relationships with technology vendors, ensuring that OSS/BSS solutions are aligned with Manx Telecom’s strategic objectives.
• Innovation: Foster a culture of innovation within the OSS/BSS team, exploring new technologies and approaches to improve operational efficiency and customer experience.
• Team Management: Lead and develop a high-performing team of OSS/BSS professionals, providing guidance, mentorship, and support.
• Budget Management: Ensure that projects and ongoing operations are delivered within the budgeted CAPEX and OPEX allocations.

Our continued growth across the Crown Dependencies has created the need for someone dedicated to help ensure our offices are operating effectively, meet regulatory standards and provide an environment our people can thrive in.

At KPMG we do our best work together and invest in relationships with each other across teams, functions and borders.  The successful candidate will be based in either Jersey, Guernsey or the Isle of Man and will be responsible for leading facilities management in all three locations, which will include managing our facilities and reception team members.

As our Crown Dependencies Head of Property and Facilities the successful candidate will be responsible for:

• Strategic Leadership: Lead the facilities function across all locations, ensuring consistency in standards, compliance, and service delivery. The role will lead on the development of policies and procedures. Ensure that office space needs are monitored and that medium-to-long-term plans are established to meet the organisation’s needs.
• Operational Management: Oversee the office level facilities teams who have remit to handle their local level: planned preventive maintenance; oversight of and responding to reactive maintenance or repairs; IT-infrastructure; site-security; archiving arrangements; cleaning; and provision of front-of-house reception facilities.
• Performance managing for the Facilities and Receptionist staff in each office.
• Financial and Supplier Management: Develop and maintain facilities budgets; negotiate and manage contracts with vendors and suppliers.
• Project Management: Lead office fit-outs, refurbishments, and relocations as needed.
• Compliance & Risk: Ensure that all offices comply with local health, safety and environmental regulations.  Form and chair a health and safety committee which will report to the firm’s Management Committee and ensure it meets its statutory obligations.
• Build lasting, trusted relationships with key stakeholders in each location and represent KPMG in all lease and tenancy matters.

Other responsibilities:

• Ensuring appropriate cover of core tasks in times of absence
• Overseeing tenant obligations
• Ensuring insurance coverage is maintained suitable for the sites and in line with occupational risk management
• Ensuring health and safety and occupancy requirements are met and appropriate records maintained
• Ensuring first aid and fire marshal resources are in place to meet the needs of each site
• Initiate and implement ESG changes to support KPMG in meeting environmental targets

Travel to other locations will be required.

About the Role

We are seeking a skilled and versatile Mechanical & Electrical (M&E) Project Engineer to join our expanding facilities services team in the Isle of Man. This is a rare opportunity to take ownership of the full design, quoting, and project delivery lifecycle for both mechanical and electrical building services systems.

The successful candidate will be based in the UK and willing to relocate to the Isle of Man. You’ll play a critical role in ensuring efficient, compliant, and high-quality delivery of commercial and residential M&E installations from design through to commissioning.

Key Responsibilities

• Design and specify both mechanical (HVAC, plumbing) and electrical (lighting, power, containment) systems
• Prepare accurate costings, quotations, and tender packages for M&E works
• Manage full M&E project lifecycle including procurement, scheduling, and subcontractor oversight
• Conduct site surveys and develop detailed scope of works
• Liaise with suppliers, clients, consultants, and internal teams to ensure successful delivery
• Ensure all designs comply with relevant UK regulations and Isle of Man standards
• Coordinate and manage installation teams and oversee commissioning
• Prepare all associated documentation, including O&M manuals and handover packs

What we Offer

• Full relocation support to the Isle of Man
• Competitive salary and performance-related bonus scheme
• Isle of Man tax advantages (standard 20% income tax)
• Company vehicle, pension scheme, and CPD support
• High level of autonomy and clear progression path in a growing company

About the Role

The Trainee Power Engineer will work with Manx Telecom’s Power Engineers to gain work experience in the installation, control, operation and maintenance of ac & dc low voltage power systems including generation and UPS systems, environmental systems, building engineering services (BES), security and fire alarm systems. The successful candidate will initially work towards, and attain, Level 2 City & Guilds 2365 Diploma Electrical Installation, through day release at the Isle of Man College, progressing to Level 3 qualifications, in future years.

Casino Director – Palace Hotel & Casino, Isle of Man. An exciting leadership opportunity in a premier gaming destination!

Are you a dynamic and experienced casino professional looking for your next challenge? The Palace Hotel & Casino in the stunning Isle of Man is seeking a Casino Director to lead our gaming operations, drive customer satisfaction, and ensure regulatory compliance in this thriving venue.

About the Role:

The gaming operations consist of three areas: a main casino that includes tables, slots, and poker, a separate lounge with over 70 slot machines, and an adjoining bingo hall for 300 people.

As Casino Director, you will report directly to the Group CEO and be responsible for overseeing the entire gaming operation, ensuring a top-class gaming experience, and leading a dedicated team to success. You will manage financial performance, implement strategic initiatives, and uphold the highest standards of service and compliance.

Key Responsibilities:

• Lead, motivate, and develop a high-performing team across all gaming departments.
• Drive revenue growth and customer engagement through innovative strategies.
• Ensure full compliance with Isle of Man gaming regulations and licensing requirements.
• Oversee casino security, operations, and financial performance.
• Maintain and enhance relationships with VIP clients and casino stakeholders.

At Prospero Group, we’re on the lookout for passionate and skilled electricians who are ready to make a real impact! If you’re seeking a fresh challenge in a dynamic and supportive environment, this is the perfect opportunity for you.

What you’ll be doing

• Carry out Planned Preventative Maintenance (PPM) as per set schedules.
• React promptly and effectively to maintenance issues, ensuring top-notch service and safety.
• Conduct thorough technical surveys and provide accurate costings for various works.
• Diagnose and resolve faults related to PPM or reactive maintenance with precision.

About Us

Our team collaborates with some of the largest remote gambling operators globally to ensure they operate efficiently and in compliance with regulations, thereby minimising corporate risk and safeguarding players. Over the past decade, we have established a leading market position in key jurisdictions by evolving, maturing, and growing alongside the market, embracing the entrepreneurial spirit of this dynamic sector.

About the Role

As we continue to identify opportunities to expand our offering and client base, we are looking for an experienced eGaming compliance individual to support our gaming team and provide professional-level regulatory compliance work that underpins our key services.

As an AML Compliance Manager, you will work within our Managed Services environment, assisting a portfolio of gaming clients and overseeing a variety of licensing, regulatory, monitoring, and compliance matters. You will be instrumental in the development and management of cutting-edge compliance concepts and frameworks to ensure our services remain at the forefront of industry standards.

You will be working as part of a team in a busy and growing department where the delivery of high-quality service and proactive solutions is key. You will act as AML Officer (MLRO, DMLRO and/or AML/CFT Compliance Officer) for a portfolio of clients, supported by an experienced team of compliance professionals.

Within the role, you will also have the opportunity to:

• Further your professional experience through exposure to novel business models and new products across multiple jurisdictions.
• Assist in the design and implementation of bespoke AML/CFT/CPF risk frameworks across a variety of eGaming business models.
• Work with clients to develop AML/CFT/CPF reporting and monitoring systems in order to comply with the relevant codes.
• Manage client relationships and expectations by way of support on various compliance challenges that they may encounter and meet their needs with pragmatic solutions.
• Work closely with our Licensing and Corporate Governance teams to ensure a seamless delivery of both consultancy and managed services, ensuring our clients receive best-in-class regulatory compliance management.
• Support a variety of business initiatives and tailor both internal and client Policies, Procedures, and guidance documents while contributing to comprehensive Compliance Monitoring Plans to ensure processes are implemented, maintained and tested in accordance with regulations.

About The Role

As a Trust Officer, you will work within our Trust Department to service a busy international client portfolio. You will work closely with the team to provide high quality support to clients through general trust and company administration, payment processing and compliance-related duties. You will be exposed to all areas of trust and company administration and client service, as well as learning from experts in other areas of the business to provide integrated solutions across the Group.

Your duties will include:

• Build and maintain strong client relationships by acting as a point of contact, meeting their needs with insightful and bespoke solutions
• Undertake new business administration duties including client acceptance, compliance requirements, and trust documentation
• Liaise with stakeholders to assist with developments and work with various divisions across the Group to support the clients’ requirements
• Maintain and develop banking relationships to ensure a smooth onboarding experience for both the clients and the banks
• Assist with administering the trust and companies for clients within the team portfolio
• Communicate with clients and internal departments to assist with compliance and corporate governance processes

What I love about my job

"Suntera considered my role and long-term professional journey and gave me the opportunity to study whilst working. With support from my manager and the wider team, I achieved my STEP-certified qualification and earned the STEP Isle of Man award with the highest marks. Suntera provided me with training opportunities and is committed to creating an environment where all employees can grow and hone their skills."

Jake Kelly

Trust Manager, Private Wealth

About The Role.

As a Senior Administrator, you will work within our Corporate Services department on a specialised team that manages our limited companies to provide an accurate and efficient service to a busy international client portfolio. You will be exposed to all areas of international company management and client service, as well as learning from experts in other areas of the business to provide integrated solutions across the Group.

Your duties will include:

• Manage strong client relationships by acting as a point of contact and meeting their needs and day-to-day administration queries with insightful and bespoke solutions.
• Arrange incorporation of new companies and sell companies to clients as well as process transfers in/out and liquidations.
• Liaise with stakeholders to manage developments and work with various divisions across the Group to support the clients’ requirements.
• Assist with administering companies for clients within the team portfolio.
• Liaise with clients and internal departments to assist with compliance and corporate governance processes.

What I love about my job

"Suntera considered my role and long-term professional journey and gave me the opportunity to study whilst working. With support from my manager and the wider team, I achieved my STEP-certified qualification and earned the STEP Isle of Man award with the highest marks. Suntera provided me with training opportunities and is committed to creating an environment where all employees can grow and hone their skills."

Jake Kelly

Trust Manager, Private Wealth

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Building Fabrics Engineer or Joiner to join our dynamic Isle of Man team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Permanent
• Full Time

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Relocation package (where applicable)
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced HVAC Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Plumber to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

Due to recent success in securing major projects & long-term maintenance contracts in the Isle of Man, we are looking for an experienced Gas Boiler Engineer to join our dynamic Isle of Man Hard Services Team to provide installation, reactive and planned works for our clients.

About the Job – Summary and Overview

• Based in the Isle of Man
• Full Time | Permanent
• Carry out PPM in accordance with set schedules.
• Respond promptly and effectively to reactive maintenance issues.
• Carry out technical surveys and provide costings for works.
• Fault diagnosis associated with PPM or reactive maintenance.

Why Prospero Group?

• Competitive salary
• Paid overtime
• Company pension – Subject to qualifying criteria
• Bupa Healthcare
• Company vehicle
• Uniform
• Prospero Group supports continued training and long-term professional development opportunities

To support the continued growth of Boston’s business, we are seeking to further expand our Fiduciary Management and Administration team in the Isle of Man office.

The role is for a full-time Senior Administrator to deal with all aspects of administration relating to corporate and trust structures.

Some of the day-to-day duties will include:

• Manage client relationships with guidance from an Engagement Lead or Lead Director
• Use best judgement to highlight and report significant matters that require the attention of the Lead Director and/or the Board
• Ensure the effective and efficient day to day management of client relationships
• Provide an ongoing and consistent high level of technical support to Senior Managers and Leads alike – focusing sharply on best practice
• Control work in progress, billing and debtor management in line with the company’s procedures and targets

Applicants with a minimum of 3 years’ experience and having attained, or working towards a relevant professional qualification, are preferred.

If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com

We are always on the lookout for talent!

Even if we don't have specific vacancies, we'd love to talk to you.

You might be an experienced analyst, project manager, programmer, developer or designer looking for a new challenge.

But even if you think you don't have the right skills or experience, let's talk anyway. We offer internships, apprenticeships and placements from time to time and we're committed to helping  people get a start in technology careers.

For further information please email hr@pdms.com.

If you wish to apply speculatively, please apply in this form, or if you're looking for contract work, why not join our Talent Network.

PDMS is an equal opportunities employer.

Simcocks are seeking a corporate & commercial advocate to join their team.

The ideal candidate will possess a minimum of 2 years’ PQE, and will have experience in general corporate, acquisition and banking & finance matters in the Isle of Man.

This is an excellent opportunity to join a highly regarded firm on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners.

The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a well regarded international financial centre at a law firm that promotes a good work/life balance.

If you would like to discuss this opportunity further, please contact Alex Spencer via email on aspencer@simcocks.com. We look forward to hearing from you.

Simcocks Advocates are seeking an experienced Litigation Lawyer to join their team. The ideal candidate will possess experience in:

• Appearing in court
• Cross jurisdictional and trust litigation, as well as contract and tort based claims
• Judicial reviews
• Injunctions
• Public law litigation
• Civil and commercial litigation

The position would suit a Lawyer with a minimum of 3 years PQE, and an individual who sets high standards and has exceptional communication skills. The successful candidate should also demonstrate a collaborative approach to working within a team.

This is an excellent opportunity for an experienced Litigation Lawyer to join one of the top three law firms on the Isle of Man. Simcocks was established in 1949 and is ranked in the Top Tier by Legal 500 and Band 1 by Chambers & Partners. We have an international clientele, with commercial interests in the Isle of Man, providing varied and interesting caseloads.

The position is offered with a competitive salary, private medical insurance, pension, generous holidays and an opportunity to progress your career in a highly regarded offshore jurisdiction and at a law practice that promotes a good work/life balance.

If you would like to discuss this opportunity further, please contact Nicola Quayle, our HR Consultant via email on nquayle@simcocks.com. We look forward to hearing from you.

For more information on the Isle of Man, and choosing the Island as a new home for you and your family visit here or take a look at these 5 Reasons to Relocate to the Isle of Man.

To support the continued growth of Boston’s business, we have an excellent opportunity for two ambitious and self-motivated tax specialists to join our tax team in the Isle of Man as a Tax Manager and Senior Tax Administrator.

Boston is a leading fiduciary services provider, and our dedicated tax team have detailed knowledge of international fiscal and regulatory environments working closely with professional advisers to provide a quality, bespoke services to our clients.

Tax Manager

• Oversee the production of timely statutory returns
• Manage and monitor developments in IOM, UK, and international tax regimes to ensure compliance
• Provide support and guidance in tax matters to the wider Boston team
• Manage the filing of file personal, trust, and corporation tax and VAT returns for clients, ensuring accuracy and timeliness of submissions
• Liaise with fiscal authorities where required
• Fulfil complex technical duties with precision
• Respond to ad hoc tax queries from internal and external parties, including trustees, directors, and clients
• Manage Boston’s tax provisioning and payment activities

A minimum of five years’ experience in a tax services environment and a professional qualification such as CTA, ACCA or similar would be an advantage.

If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com.

To support the continued growth of Boston’s business, we have an excellent opportunity for two ambitious and self-motivated tax specialists to join our tax team in the Isle of Man as a Tax Manager and Senior Tax Administrator.

Boston is a leading fiduciary services provider, and our dedicated tax team have detailed knowledge of international fiscal and regulatory environments working closely with professional advisers to provide a quality, bespoke services to our clients.

Senior Tax Administrator

• Produce timely statutory returns
• Monitor developments in IOM, UK, and international tax regimes to ensure compliance
• Provide support and guidance in tax matters to the wider Boston team
• File personal, trust, and corporation tax and VAT returns for IOM and UK clients, ensuring accuracy and timeliness of submissions
• Liaise with fiscal authorities where required
• Fulfil complex technical duties with precision
• Respond to ad hoc tax queries from internal and external parties, including trustees, directors, and clients.

A minimum of three years’ experience in a tax services environment and a professional qualification such as CTA, ATT or similar would be an advantage.

If you are interested in joining a progressive company that offers a great working environment and culture together with a very competitive salary and exceptional benefits, please send us your CV to: hr@bostonmfo.com.

Appleby (Isle of Man) LLC is the largest law firm on the Isle of Man and is ranked in Tier 1 by both leading legal directories for all our practice areas. The Appleby group’s global offices, located in 10 jurisdictions, provide unique global reach and expertise.

We are now accepting applications for a training contract commencing September 2026 to become an Isle of Man Advocate.

You will be expected to have a strong academic background, good legal research skills with a focus on attention to detail, excellent verbal and written communication skills, with a proven track record of problem solving and teamwork. You will need to be adaptable, resilient and have a real eagerness to learn. If you consider that you meet these requirements, we would like to hear from you.

The Appleby Legal Trainee Programme is a 2-year training contract during which you will ordinarily spend at least six months in each of our Corporate and Dispute Resolution Departments. You will have the opportunity to work alongside some of the Isle of Man’s leading lawyers on a broad mix of instructions, ranging from high profile multi-jurisdictional litigation to transactional work for local and international corporates, many of which will be household names.

In addition, candidates who have already completed the Solicitors Qualifying Examination (Heads 1 and 2) as part of a post-graduate LLM may be offered the opportunity to also qualify as an English solicitor.

Upon successful completion of the programme and qualification, trainees will be encouraged to apply for a newly-qualified position as a lawyer within our Isle of Man office. Opportunities may also arise for secondment to other offices within the group following qualification.

Complete our application form to apply or get in touch with Julia Featherstone if you have any queries: jfeatherstone@applebyglobal.com

Closing date for applications 25 April 2025.

At MAC, we foster a culture of innovation, celebrate dynamic thinking and always put our customers first.

We are always keen to hear from talented individuals

We’re a growing company, committed to delivering excellence for our customers. At MAC, we pride ourselves on employing experts in the sector, nurturing our team and providing a great environment for our team. mes for people and business.

If you like the sound of MAC, and think you could see yourself as part of our team, we would love to hear from you.

Our Mission

We are determined to deliver results for our clients, each other, and the company. We are passionate about shaping decisions for the better, supporting the needs of our clients and how we make a difference on the Island.

Our Vision

To be the Island’s ‘go to’ provider for employee benefits, financial advice, and corporate insurance.

Our Values

We leverage teamwork, collaboration, trust, and respect to bring forth the best of our firms. We go above and beyond for our clients to serve them with integrity, fully understand their needs and exceed their expectations.

A career in our Actuarial Services practice will give you with the opportunity to contribute to providing advice and consulting services to clients such as insurers, banks, regulators, and lawyers. You’ll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring and risk control, financial modelling, underwriting, new legislation, and the efficiency of claims or reporting processes. Simply put, you might help analyse the impact that new regulation will have on an insurance company’s balance sheet or you could be revising businesses’ projections and making sure they have adequate reserves.

Our team helps clients address new financial reporting requirements by assessing the financial and business impacts, building implementation plans, and implementing relevant requirements, particularly across areas of financial and actuarial reporting.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Actuarial Services

Our Actuarial Services team, you’ll work with clients from the insurance industry (both life and general insurance), but also from the banking sector (retail and investment), the healthcare sector, the public sector, as well as corporate clients from the non‑financial services sector like energy and utility providers.

What you'll do

Your advice could cover solvency, assessing liabilities (including providing assurance over the liabilities of our financial services audit clients), economic capital, risk management, mergers and acquisitions, company restructuring and de‑risking, financial modelling, stress and scenario testing, underwriting, new legislation, the viability of new products, Environmental, Social and Governance (ESG), and the efficiency of claims or reporting processes.

Programme

Our graduate training programme is underpinned by a development framework that broadens and deepens your knowledge. You'll learn from hands-on coaching and an outstanding variety of work, picking up business, personal and technical skills you can use across the network, and throughout your career.

What you'll need

To have achieved 120 UCAS points/32 IB points excluding General Studies and one of these subjects should be Maths. You should also have achieved or be on track for a 2:1 in your degree

What you'll gain

During our programme, you’ll study with the Institute and Faculty of Actuaries. Once you’ve completed the exams, you’ll then be fully qualified and a Fellow of the Institute of Actuaries.

• Work in a vibrant, supportive, and fun environment where your contributions are recognised and valued.
• Competitive pay and benefits package including flexible benefit.
• Working hours are weekdays only, so you can enjoy your weekends.
• Generous holiday allowance, including bank holidays off.
• We believe in nurturing talent and providing opportunities for professional development and career advancement.