We are looking for highly skilled Account Servicing Analysts with strong KYC/CDD experience to join our Banking Operations Division in the Isle of Man in both a permanent and fixed term contract (12 months) capacity.

Who we are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.​

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

In this role, you will be responsible for conducting Customer Due Diligence (CDD) and Know Your Customer (KYC) initiatives, ensuring that customer profiles are updated, accurate, and compliant with regulatory requirements. You will also support the resolution of issues identified during periodic reviews, investigations, or audits, and work closely with stakeholders to ensure risk mitigation and compliance standards are upheld.

Responsibilities & Duties​

• Review applications for both corporate and personal clients
• Undertaking Customer Risk Assessments.
• ​Review of CDD and EDD to ensure in line with AML Code requirements.
• ​Perform PEP and Sanction screening and open source media screening on request, including setting up and monitoring Google alerts.
• ​Completion of both Trigger Event and Periodic reviews of Serviced Entities in line with applicable policies, procedures, and guidance notes.
• ​Assist with the coordination of monthly CDD meetings with administration teams regarding all outstanding CDD.
• ​Proactively contribute to project work as required.
• ​Reporting key stakeholders, including senior leadership, Risk and Compliance, and Group Risk & Compliance.
• Provide excellent client service to internal clients by ensuring all work requests are executed efficiently, accurately and in a professional manner
• Asses account changes for existing clients, this will vary from a change of address to a change of directors
• Use of 3rd party system to check KYC, CDD and sanctions
• Apply sound business judgements to identify and escalate any unusual or suspicious activities to senior management or MLRO
• Interact with internal stakeholders to ensure the correct information and documentation is provided in order to execute client instructions
• Communicate and take ownership to expedite solutions quickly and effectively
• Make capable and effective decisions and escalate problems within agreed timescales
• Undertake a range of administrative tasks needed in a back-office team
• Take responsibility for own continuous personal development, in line with agreed annual performance and objectives

• Proven track record working knowledge in a similar role
• A sound understanding of Personal and Corporate AML, CDD and EDD requirements needed for account onboarding and ongoing client changes
• Experience within the offshore finance Industry, ideally in a trust and corporate services business.
• Experience managing, and/or performing reviews and risk assessments.
• Knowledge of, and familiarity with, legal and regulatory requirements applicable to trust and corporate services business
• Corporate Governance experience and an understanding and experience of risk mitigation
• The provision of a quality service to internal and external clients
• Effective time management skills, capable of meeting challenging deadlines, striving to improve turnaround times
• Ability to provide excellent client service to internal and external clients, executing all requests efficiently, accurately and in a professional manner to enhance client experience
• Excellent interpersonal, organisation and communication skills used to build strong team values
• Ability to deal with all administrative duties within agreed timescales, paying particular attention to fine detail and identifying efficiency gains to improve service standards.
• Up to date knowledge of commercial changes in the Financial Sector and ability to communicate information ensuring successful staff & client relations
• Proactively cross skill to ensure support and commitment is given to the wider teams to meet and exceed client expectations
• Ability to work under pressure and meet deadlines with a high degree of accuracy