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Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

• Align program objectives with Cyber Architecture goals.
• Recommend standards, practices, tools, and technologies for Enterprise Architecture.
• Grasp enterprise-level cyber infrastructure initiatives and principles (e.g., DevSecOps, Digital Transformation, Application Modernization, Cloud Platform, NaaS, SaaS).
• Design, document, and implement System Security and Data Assurance processes.
• Collaborate with program, project, and technical leads to support and develop products.
• Conduct system gap analysis to enhance cyber infrastructure design.
• Validate and document the future state of systems and solutions with stakeholder input.
• Create architecture artifacts, including conceptual diagrams and reference models.
• Communicate architecture to stakeholders and team members to demonstrate functionality, assist development teams, and achieve customer acceptance.
• Partner with stakeholders to resolve issues arising from technical interfaces and functional dependencies.
• Design and develop IT architecture, including cloud-based systems (Azure, AWS), NaaS, and SaaS.
• Apply state-of-the-art solutions using a user-centered design approach.
• Stay updated on industry trends.
• Present findings and recommendations to executive-level stakeholders.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable."

About the role

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Executive. The ideal candidate will possess excellent communication skills, a friendly and professional demeanour, and a passion for providing exceptional customer service. As a member of the Customer Services Team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong multitasking abilities and the ability to thrive in a fast-paced environment.

Responsibilities include, but are not limited to

• Developing and using their customer services expertise to identify and resolve customer queries in a timely manner
• Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests
• Achieving individual, and contributing to department, SLAs and KPIs ensuring value added service to our customers
• Identifying risks and opportunities for improvement, delivering simple, effective ways to improve the service we offer to our customers
• Escalating issues where appropriate to the Customer Services Manager
• Ensuring that all customers experience an exceptional level of service

About the Role

The Trainee Power Engineer will work with Manx Telecom’s Power Engineers to gain work experience in the installation, control, operation and maintenance of ac & dc low voltage power systems including generation and UPS systems, environmental systems, building engineering services (BES), security and fire alarm systems. The successful candidate will initially work towards, and attain, Level 2 City & Guilds 2365 Diploma Electrical Installation, through day release at the Isle of Man College, progressing to Level 3 qualifications, in future years.

Job Description

This role leads overall strategic and tactical guidance for driving various processes, framework, learning, and best practices for overall platform enablement efforts. Develops partnerships across all business units and countries and works closely with leadership teams and other partners to ensure alignment on common practices to drive capability build of NBA and campaigns.

Key Outputs:

• Accountable to articulate and implement a plan and communication to operationalise the strategy in response to shifts in the markets and client expectations
• Builds and maintain strong working relationships with key stakeholders and colleagues
• Supports the bankers and leadership team in executing effective management disciplines and establishing a sales coaching program
• Leads the creation and deployment of appropriate training, content/sales messaging, processes, practices, and tools to support the frontline
• Supports with the on-going creation of new personalisation use cases for NBA and campaigns

Job Details

As a Lead Digital Business Analyst, you're at the forefront of Utmost's digital revolution. You must supercharge our secure online websites and digital services, including cutting-edge apps and APIs. You will be leading Utmost through its digital transformation.

In this role, you'll be the mastermind behind multiple workstreams in a high-octane, delivery-focused programme. You'll provide top-tier business and functional requirements to stakeholders across various jurisdictions. Your goal is to deliver stellar outcomes for our customers, while ensuring everything aligns strategically and delivers real benefits.

Your extensive experience in business analysis and deep understanding of digital technologies are your core qualities for making this role a game-changer.

Key Responsibilities

Business Analysis

• Production of high-quality Business Requirements Documents.
• Realisation of the benefits from implemented analysis.
• Stakeholder engagement and commitment.

Requirements

• High-quality and comprehensive Business Requirements elicitation.
• Maintain traceability of Business Requirements throughout the project lifecycle.
• Stakeholder approval and sign-off for requirements.
• Robustness and completeness of the requirements.
• Promote & drive quality and seamless process implementation.

Modelling

• Creation of impactful Business Process Models.
• Stakeholder approval and sign-off for models.
• Effective user and stakeholder buy-in for the process and the project.
• Promoting the re-use of Business Process Models for business processes and training.

Project Management

• Creation and management of project plans.
• Set-up and ongoing maintenance of Project Control documents.

Problem Solving

• Conduct thorough problem analysis, accurately identify root causes.
• Proactively identify and address issues before they escalate.

Communication

• Clear & concise communications with Stakeholders – at a level that is useful for the
• recipient.
• Build relationships with key stakeholders.
• Listen to your Stakeholders & Customers & act on their feedback

Join our Executive Team as Chief Compliance Officer, with responsibility for leading our team of compliance professionals in delivering an excellent second line of defence and compliance advisory capability across our business.

This role oversees all regulatory engagement across five regimes; Isle of Man, Jersey, UK, Dubai and South Africa, and includes products and services in investment management, wealth planning, banking and lending.

Who we are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Responsibilities & Duties

• Responsible for the design and implementation of the overall Compliance framework and strategy
• Oversee the formation, approval and execution of the Coordinated Assurance plan across NPW
• Horizon scanning and proactive compliance advisory engagement to ensure that the business meets changing regulatory requirements
• Lead, design and implement consistent compliance policies, processes and controls across NPW
• Develop and implement strong cross-border policies and foster a positive compliance culture across the business
• Sponsor of regulatory compliance projects, ensuring that appropriate resources are deployed effectively
• Drive the improvement of processes to continue to foster a positive and proactive approach to regulatory awareness and compliance
• Defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organisation
• ​Chair of CASS Committee and oversight of CASS monitoring
• Providing guidance, advice, and/or training and educational programs, to improve business' understanding of related laws and regulatory requirements
• Providing strategic direction to the management team on compliance matters
• Oversee the preparation and presentation of clear and concise compliance reports to the Board, Audit, Risk & Compliance Committee, EXCO and the Risk Committee
• Interacting with and co-ordinating with regulators on behalf of NPW
• Coordinating efforts related to internal audits, regulatory reviews, and examinations
• Coordinating internal compliance review and monitoring activities, including periodic reviews of departments
• Independently investigating and acting on matters related to compliance

Job Description

To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required.

Output:

• Collaborate with cross-functional teams comprised of product management, User Experience (UX), technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements
• Collaborate with the Product Owner to create and refine user stories and acceptance criteria
• Collaborate within the feature team to ensure that stories are delivered effectively, and quality standards are adhered to Conduct business interviews, facilitate workshops or procedures and map user stories enabling these to come together as a cohesive whole
• Continuously improve the team's process through individual contribution and retrospectives in support of Product Owner, influence and steer the various team members (developers, testers and user experience team) ensuring the business context is fully understood and delivery on the backlog achieved
• Contribute to efficient delivery of business requirements and compliance to good practice by capturing and keeping the business and data rules up-to-date

About the Role

We are looking for a person who will work as part of a 24/7/365 team to ensure the effective Service Assurance of our Core Networks and systems. In addition, you will be supporting several key areas around the business including Customer Technology Services, Business Services and Network Services, among others.

Our Service Operations Team are enthusiastic and bright individuals, who support the business and our customers, both locally and globally. We encourage our individuals to craft out a career in technology, from designing our networks to building applications. We want people who see problems and present solutions. We want people who take ownership and responsibility because we reward hard work, initiative, flexibility, and teamwork.

Many of our highly skilled engineers started right here, learning about what we do and who we do it for. Are you what we’re looking for?