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Are you looking for a role with high quality work in one of the three top law firms on the Isle of Man? Through our sustained success we need a Legal Support Assistant in our Dispute Resolution & Litigation Team.

In this role you will be liaising with clients, stakeholders and third parties, responding to telephone messages and correspondence in a prompt manner under the supervision of Head of department. You will be amending and creating documents, collating correspondence letters, forms and court bundles with enclosures, all in line with set deadlines. We’ll also ask you from time to time to cover our reception and to help out in our other busy departments.

To apply, you’ll need to have solid experience in a similar environment with the capability to develop and maintain strong relationships. The ability to multitask whilst maintaining accuracy and quality of work at all times is essential.

We believe our success has been underpinned by the success of our employees and we offer competitive salaries, private medical care, car parking, a weekly wellbeing hour and all within a warm and welcoming work environment. This role is preferably full time but we will consider other options.

We have an opportunity for an experienced senior leader to join our Private Banking Division as Head of Private Banking in our Isle of Man Office.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

To lead the strategic growth, operational performance, and regulatory compliance of the Isle of Man Private Banking function, with full accountability for its people, client service delivery, and commercial outcomes. The role is based in the Isle of Man and operates under the Isle of Man Financial Services Authority (FSA) regulatory oversight, requiring a high level of governance, risk awareness, and jurisdictional expertise.

The Head of Private Banking – Isle of Man will drive sustainable revenue growth and lead the acquisition and retention of high-value clients across the Isle of Man and international markets. They will be responsible for building and maintaining a high-performing team of revenue-generating individuals, each with a strong personal book of business and aligned to the firm’s client-first values.

This role also plays a key part in developing market presence, strengthening regulatory relationships, and contributing to the strategic direction of the wider wealth business.

Responsibilities & Duties

• Lead and manage the Isle of Man Private Banking team, with full responsibility for strategy execution, financial performance, and regulatory compliance within the Isle of Man FSA framework.
• Drive commercial outcomes including revenue growth, client acquisition, and relationship deepening across a multi-jurisdictional client base, while fostering a culture of individual accountability for business development.
• Ensure each team member maintains and actively grows their own book of business, with a clear emphasis on consistent and measurable contributions to the team’s revenue objectives.
• Recruit, develop, and retain top-tier private banking talent, building a high-performing team of advisers with a strong focus on both new business generation and exceptional client servicing.
• Ensure robust adherence to Isle of Man FSA regulatory obligations, including oversight of AML/CTF compliance, client suitability, onboarding practices, conduct rules, and reporting requirements.
• Oversee the supervision, development, and performance of all Private Bankers and support staff within the Isle of Man office, creating a culture of accountability, collaboration, and continuous improvement.
• Act as a senior figurehead for NPW in the Isle of Man, representing the firm across regulatory, industry, and client forums to raise profile and maintain a strong, trusted presence.
• Provide strategic input into the development of international wealth propositions, pricing structures, product enhancements, and client service models suited to the local and international market.
• Maintain oversight of risk and control frameworks within the Isle of Man office, including timely escalation and remediation of any issues affecting client outcomes or regulatory standing.
• Act as local relationship escalation point for key high-net-worth and ultra-high-net-worth clients, providing guidance and direct relationship support where appropriate.
• Champion the use of technology and digital tools to enhance client experience, adviser productivity, and operational efficiency across the Isle of Man branch.
• Work closely with other regional heads (Jersey, London, Dubai) to ensure consistency of service standards, knowledge sharing, and global team alignment.

Job Purpose

We are seeking a highly skilled Data Process Engineer with hands-on experience in developing complex data intensive processes and solutions. The successful candidate will bring a solid and diverse skillset in data frameworks and applications, including R, Python, SQL, etc. The ideal candidate will be responsible for the development and maintenance of automated processes based on telecommunication performance data (CDRs, usage, event listeners, etc.).

These processes will focus on the rating of usage, management of spend caps, developing business logic in the orchestration layer, govern automated messaging to customers, and much more. All these processes will focus on enhancing operational efficiency on an ongoing basis, while at the same time ensure revenue recognition is optimal at all times. As a Data Process Engineer, you will collaborate with cross-functional teams and support these teams as and when required to scope, develop, and deliver production processes / systems.

Main Duties and Responsibilities

• Analyse large-scale telecommunications datasets, including (but not limited to) network traffic data, call detail records (CDRs), billing and usage, etc., to identify trends, patterns, and areas for improvement.
• ​Develop and maintain on an ongoing basis, complex production grade data processes (i.e., usage rating, event listeners engine, CDR injections, etc.) developed in R, which in turn underpins the accuracy of companywide operations as it relates to data integrity, customer engagement and optimal revenue recognition.
• ​Develop data structures necessary to support analysis and drive business processes by combining diverse data sources, including geolocation data, usage, etc., which are distributed across multiple databases and unstructured data sources.
• ​Collaborate with internal (SysOps, Tech, Finance, etc.) as well as external (network operators, hosted system owners, etc.) stakeholders as part of dedicated delivery teams as and when required to define business requirements, develop analytical solutions, and implement process improvements.
• ​Support migration of legacy processes into modern Python and SQL-based solutions.
• ​Maintain and debug existing KNIME workflows related to finance functions (e.g., commissions, clawbacks, internal reporting) as part of a phased decommissioning plan.
• ​Develop and maintain Python-based ETL pipelines that monitor internal systems and flag issues.
• ​Design, build, and manage cloud-based data warehouses and transformation pipelines using Microsoft Fabric — including Lakehouse, Pipelines, and Dataflows.
• ​Design and execute experiments to evaluate the effectiveness of process improvements and validate the impact on network performance and customer satisfaction.

We have an opportunity for a Client Review Support Officer​ to join our team based in the Isle of Man on a 12 month limited term basis.

​Who we are​

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

​Job Purpose

The role holder will be required to draw upon existing banking experience and bring together all aspects of a Client Review and on boarding process. It is anticipated that this will be a busy role with experience, attention to detail and an understanding of AML/CTF requirements being key.

Key Responsibilities & Duties

• ​Prepare reviews for the clients of Nedbank Private Wealth so that employees can complete our AML/ CTF/ regulated business review in a timely manner and in accordance with the bank’s policies & procedures, including PEP/High Risk clients as appropriate
• Undertake reviews for both direct and introduced clients.
• Prioritise workflows as agreed with line manager.
• Use of 3rd party systems to check KYC, CDD and sanctions.
• Apply sound business judgments to identify and escalate any unusual or suspicious activities to relationship manager, senior management or MLRO.
• Interact with relationship managers to ensure the correct information and documentation is provided in order to complete the client review, recommending action to remediate files or in anticipation of next review meeting if regulated advice given.
• Manage CRM updates as review actions progress.
• Take responsibility for own continuous personal development, in line with agreed annual performance and objectives.
• Provide excellent client service to internal clients by ensuring all work requests are executed efficiently, accurately and in a professional manner
• Assist with on-boarding of new accounts as part of the team’s first line of defence responsibilities, including a sense check of applications where required and communicating additional requirements to the relationship manager

Purpose

We are seeking a highly skilled and self-directed Senior Azure Infrastructure Engineer with specialised experience in Microsoft Azure tenant splits and hybrid infrastructure. The ideal candidate will have significant experience managing complex migrations, strong architectural insight into both cloud and on-premises technologies, and the ability to independently deliver technically sound, business-aligned solutions.

This is a strategic technical role reporting directly to the CTO and will initially focus on the splitting and restricting of an existing Microsoft 365 tenant, followed by broader responsibilities in the administration and enhancement of the firm’s Microsoft 365, Azure, and hybrid environments.

Principal Duties and Responsibilities

Azure Tenant Split Project (Initial Focus):

• Lead the end-to-end splitting of an existing Microsoft 365 tenant into two distinct, operationally independent environments.
• Design and execute a comprehensive migration and segmentation strategy, ensuring minimal disruption to business operations.
• Assess and mitigate implications on licensing, identity management, application integrations, mail flow, security, and user access.
• Maintain regulatory and internal compliance throughout the split process, particularly ISO 27001 and GDPR alignment.
• Collaborate with senior leadership to provide technical direction, project timelines, and risk assessments.

Post-Split Operational Management (Ongoing Duties):

• Manage and optimize Microsoft 365 services including SharePoint, OneDrive, Teams, and Exchange Online.
• Maintain and enforce conditional access policies, Zero Trust architectures, and multi-factor authentication (MFA) across Azure AD.
• Handle daily support tasks, service optimization, and incident resolution across Azure and M365 workloads.
• Lead identity and access governance using PIM, RBAC, and Microsoft Entra.
• Implement, support, and refine security configurations across both cloud and on-prem environments.

Networking, Firewalls & On-Prem Integration:

• Design and support enterprise-grade networking including routing, switching, VLANs, SD-WAN, and Azure VNet configurations.
• Manage and configure firewalls (Azure Firewall, FortiGate, or equivalent) with strong hands-on troubleshooting capabilities.
• Lead projects involving Active Directory, DNS, DHCP, and Group Policy, ensuring seamless synchronization with Azure AD.
• Support hybrid environments and infrastructure where legacy systems must be integrated securely and efficiently into the cloud ecosystem.

What We Offer:

• High-impact role reporting to the CTO with visibility across the organization.
• A leadership opportunity in a strategic Azure migration and modernization program.
• Professional development support and certification sponsorship.
• Competitive salary and benefits in a globally recognized, ISO 27001-certified law firm

Job Details

Complaints are managed within the Customer Outcome Improvements Team, with the purpose of reassuring our clients though the comprehensive investigation, active management, and resolution of their concerns.

The Complaint Associate’s purpose is to acknowledge, investigate, and respond to both verbal and written complaints, ensuring that regulations are met and that complaints are resolved to a high standard, in a timely manner.

Being able to identify opportunities which improve Customer outcomes, wanting to deliver positive change and being creative in our approach to do so, is fundamental.

Key Responsibilities

Process Management

• To be customer focussed and demonstrate empathy, with an excellent attention to detail
• Interprets customer needs, assesses requirements, and identify solutions for complaints
• Identifies areas of disagreement and brings resolution, in plain-English
• To manage complaints addressed to the Press, Regulator, Ombudsman, Legal, Data Protection, Executive Committee, and alleging Mis-sale
• Gains experience, knowledge and skills in life assurance and complaint handling, and uses this to provide support and guidance to the business
• Engages with managers so appropriate remedial or preventative action can be taken

Teamwork

• Proactively contributes to the achievement of team goals
• Builds rapport with stakeholders within the business and promotes teamwork

Cultivate Continuous Improvement

• Proactively solves non-standard problems; takes a new perspective on existing solutions and considers the impact of each
• Responds positively to change and adapts; accordingly, helps others to see the benefits of applying preventative measures
• To be responsible and accountable for own personal development, i.e. to prepare and actively operate personal training/development plans.
• Act as a role model to establish a customer centric culture

Job Details

To contribute to the delivery of your own and the team’s objectives, ensuring that the organisations strategic goals are reached. To achieve this delivery requires excellent, proactive, and quality based customer service across a range of service disciplines.

To enable this multi-disciplined approach cross-skilling, learning and development are an integral feature of the Client Services philosophy.

Key Responsibilities

Process Management

• Responsible for the accurate and efficient completion of standard and complex administrative tasks provided to you.
• Supporting our approach to full ownership you will be expected to work on case management and customer and adviser queries from receipt until the customer’s expectations have been satisfied.
• Proactive and reactive contact with customers and advisers, plus any other relevant parties via telephone, letter, or email to ensure work is processed efficiently and correctly.
• Ensure pended work is reviewed, chased, and closed within expected timescales.
• Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and Procedures.
• Participating in the review and updating of procedures within the team, contributing through experience and client advocacy, whilst having a strong understanding of the risk-based approach required to always protect client and business assets and at the same time ensuring that we are easy to do business with.
• To complete all tasks in line with our group values, service standards, procedures, compliance guidelines, industry regulations and within cost and efficiency parameters.

Client and Adviser Contact

• Timely and professional contact with stakeholders should be always maintained.
• Contact will be proactive when you require further information (by telephone and email) and reactive when a stakeholder contacts us.
• Telephone calls should be responded to timely and where possible handled within the one call and not handed off to other teams, ensuring a positive customer experience.
• Supporting clients, advisers, and colleagues through the complaints process.
• Recognising areas of weakness and working collaboratively to seek resolution and improve internal processes.

Self-Management

• Be responsible and accountable for own personal development.
• Ensure adherence to all company policies including risk, compliance and HR policies

Teamwork

• Assist in developing, implementing, and sharing best practices.
• Contribute to the development of team strategy and objectives.
• Assisting colleagues through training and support to align with a ‘one team’ approach.
• Within your team you will be expected to work with your colleagues to manage the daily work and measure your team’s performance in relation to good customer outcomes.
• Recognise the importance of working together in an innovative, supportive and fun environment to achieve your own, team and company’s goals and objectives.

Continuous improvement

• Drive a culture of customer service excellence and continuous improvement.

Summary and Overview

• Group Risk Framework Manager
• Isle of Man or UK
• Permanent
• Full Time
• Competitive Salary & Benefits

At Equiom Group, we are committed to upholding the highest standards of compliance and risk management across our global operations. As we continue to grow, we are seeking a highly motivated and detail-oriented professional to join our Compliance & Risk team in a key role that supports the ongoing evolution of our risk management framework.

As Manager, Group Risk Framework, you will be responsible for supporting and enabling the Compliance & Risk (C&R) function by managing central systems, tools, and processes. This is a unique opportunity to influence risk management practices across the Group, working closely with global stakeholders.

There will also be opportunities to be involved in other GRM activities (RCA, Incidents, Issues) to build resilience within the team and enrich this role as it develops.

Your New Role

This list of duties is not exhaustive and may change from time to time according to business needs:

C&R Systems and Tools

Maintain, develop and administer the following:

• RiskScreen – SME, liaison between system provider, IT, C&R, and 1st line of defence
• _OneSumX _- administrative changes (starters, leavers, permissions) and standing data changes. Providing team support coverage for holidays on incidents and committee reporting
• _Client Risk Assessment _– maintain, develop (with colleagues) version control. Maintain and develop the Client Risk Assessment framework in collaboration with internal stakeholders, ensuring effective version control and alignment with the Group standards
• Equiom Country Risk Assessment (ECRA) – monitor and implement changes, liaise with colleagues who are responsible for the oversight and execution of _Equiom Country Risk Assessment (_ECRA) updates, liaising with colleagues across jurisdictions to ensure consistent application and alignment

Monitoring and Assurance

• Responsible for leading the coordination, oversight, and reporting of the Group's thematic risk reviews, ensuring alignment with risk management frameworks and supporting the identification of emerging risks across jurisdictions
• Co-ordination, oversight and reporting on Jurisdictional Compliance Monitoring Programmes
• Completion of an agreed portfolio of 2nd line assurance reviews (where time permits)

Policy Management and Administration

• Maintenance, management and activities to embed C&R’s Group Policies (Level 1 Policy)
• Group Oversight and reporting on C&R Policy Attestations
• Administration of policy exceptions and exemptions

Knowledge Management, Training and Awareness

• Co-ordination, oversight and reporting on C&R mandatory training
• Co-ordination and management of C&R training packages
• Horizon scanning, knowledge management/transfer

Risk Analysis and Reporting

• Collection, consolidation, analysis and reporting of risk insights from multiple data sources
• Contribute to impactful reporting for Equiom’s governance bodies for Equiom Group

What will you need to succeed in this role?

As to be expected, we are searching for someone who can bring a range of skills and experiences to enhance the team. As such, there are a few essential skills we are looking for:

• A number of years’ experience in a Risk, Compliance, or related discipline
• Relevant qualifications such as ICA Diploma, ACAMS, or other recognised qualifications
• Highly organised
• Initiative/ability to work without close supervision
• Financial Services background
• Good stakeholder management (CRM, Regional Compliance Heads, GRM, Local C&R Teams)
• Good analysis and report writing skills

Personal attributes which would be seen in the ideal applicant include;

• Ability to build strong, effective relationships with colleagues at all levels
• A well organised, methodical worker able to prioritise effectively
• The capability to work effectively both as part of a team and on their own.
• Good attention to detail
• Good communication and influencing skills, both written and verbal, with the ability to present complicated/complex information in a clear, concise and understandable way