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Manx Telecom Group
2/12/2025
⌛️ 31 Dec
💻 Product Management
🕒 Full-Time
🟧 Senior
IT & Telecoms
201+ people

Job Description

About** the Role**

The Solutions Manager plays a pivotal role in bridging Commercial and Technology/Operations. You will own the end-to-end orchestration of how solutions are conceived, specified, built, launched, and operated—not the commercial “what” nor the low-level technical “how,” but actively facilitating and driving the right outcomes. By applying Solution and Technology Lifecycles, you will ensure that the right solution blocks are delivered on time, to quality, operationally ready, and with market fit.

Key elements of the role include:

  • Driving product vision and aligning technology strategy with business objectives.
  • Acting as a technical evangelist, ensuring innovation from partners and vendors is incorporated.
  • Guiding solutions through their lifecycle—from ideation and feasibility, through design/build, to post-launch optimization.
  • Supporting marketing, sales, and pre-sales teams with value translation and storytelling.
  • Ensuring operational readiness and smooth handover into run teams, with measurable adoption and stability post-launch.

This role reports to the CTO and works closely with Technical Architects, Engineering, Security, QA, Ops (NOC/SOC), Service Management, Finance, Legal, and PMO.

Requirements

Ideal Candidate Characteristics

The ideal candidate will be:

  • Visionary & innovative – able to see emerging technology trends and translate them into practical, customer-relevant solutions.
  • Commercially aware – understands how technology choices impact revenue, margin, and customer value.
  • Structured & disciplined – brings governance through stage gates, artefacts, and lifecycle management.
  • Collaborative communicator – confident storyteller who can simplify complex technology for executives, sales, and customers.
  • Data-driven decision-maker – uses evidence, testing, and performance metrics to validate solution roadmaps.
  • Stakeholder-savvy – skilled at working across business, technical, and operational teams to align priorities and remove blockers.

Experience

  • 7–12 years’ experience in telecoms, ICT, or digital solution delivery across Architecture, Engineering, or Operations.
  • Proven track record leading solution or technology lifecycle management (concept to retirement).
  • Experience applying frameworks such as TM Forum (eTOM/ODA) and ITIL 4.
  • Strong delivery leadership in Agile/SAFe environments, combined with governance and risk management.
  • Demonstrated success implementing Operational Readiness Reviews (ORR), observability, and support models.
  • Excellent stakeholder management and ability to produce clear written artefacts for both technical and executive audiences.

Education & Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, or related field.
  • Relevant certifications (e.g., ITIL 4, Agile/SAFe, TM Forum frameworks) desirable.
Manx Telecom Group - Banner v2.webp
💻 IT & Telecoms
👥 201+ people
Show Perks

The Isle of Man's leading telecommunications provider, delivering innovative connectivity and technology solutions locally and globally.​

💳
Employee Discounts
Flexible Working
🚗
Car Parking
🩺
Private Healthcare
🌴
Annual Leave
🚴
Cycle to Work Scheme
🌐
Home Broadband
🏦
Matched Pension
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Perks & Benefits

66549a2e69e0ef5c75454cb7_iOvdcXb1DY-GNTSby4dkjcmEbDdvotzYkoh57u6JaAU.png

Employee Discounts

66549a33248ee57970368e9b_boyXMOBoy6S1iOjdEDRAbNBOJ0NdLJ6Kxy1mYcDramM.png

Flexible Working

66549a38a0764abe20b8c4e6_iZGxZUiL3Anf5u-3y7SFMqvHQUI7xQr850_DJeS8zBo.png

Car Parking

66549a3a4c5404d6ecd1aa87_gmgDFRu9xx7tvM6hGinPHXdznP_31IvJ5JbwSZtH-4c.png

Private Healthcare

66549a3baf1ee7d2f004d461_iTR5tEWln4wrHIIku42AtE5JOQ0rZZtQt3R6ilB_z7Y.png

Annual Leave

66549a3d875fec3009fea28b_Fl7KNixE_brGHUEX5y39umdSYMmnXflJlxGRBL1Nedc.png

Cycle to Work Scheme

66549a3c9007062d094a6eaa_xW7lyzcDDSwyYw0UJYoDvdWD09sJm6FpxLG1leZYlL0.png

Home Broadband

66549a3e3d91cb5f3c507ce1_a-PilieyKtH9dPGc1i9P7bYviemOfvAsiGRJvzOQ5pQ.png

Matched Pension

Note: The perks and benefits displayed provide a general overview of what this employer offers. Specific details regarding each perk, including eligibility and terms, will be provided directly by the employer during the application and interview process.

Hiring Process

  • Application
  • 1st Stage Interview - Discovery
  • 2nd Stage Interview - Competency & Technical
  • Offer

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