Job Description

PLEASE NOTE:

• This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
• This role is a 14-month Fixed Term Contract

To oversee, manage and continuously improve the account processing function in accordance with risk controls and service requirements ensuring world class client experience and efficient operations.

Qualifications

Minimum Qualification:

• First Degree - Business Commerce
• First Degree - Finance and Accounting

Experience Required:

• 5 - 7 years
• Practical work experience within an operations and processing environment
• 3 - 4 years
• Experience in the management of complex operations, ideally within the corporate
• financial services sector
• Experience in leading and managing teams, building and maintaining relationships
• within and outside of the organization

Key Outputs:

• Comprehensive knowledge of banking transaction processes
• Practical knowledge of how to input, access and utilize information to analyze forecast trends
• Knowledge of corporate banking and the interface between frontline service, sales, and support functions
• An extensive knowledge and understanding of the various systems used within the wider Processing and operations
• Working knowledge of capacity management principles and processes

Additional Information

Behavioural Competencies:

• Meeting Timescales
• Valuing Individuals
• Pursuing Goals
• Empowering Individuals
• Team Working
• Producing Output

Technical Competencies:

• Operations Risk Management
• Automation Acumen
• Data Analytics & Visualization
• Client Relationship Management
• Collaboration
• Continuous Improvement