Job Description

**Please note: **This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.

To monitor and review all new personal account applications from the various distribution channels within Standard Bank Offshore (SB0), providing assistance with training/support/checking of new starters applications and sign off of 'Standard & Medium Risk' rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience.

Key Outputs:

• Conduct onboarding reviews of all new personal account applications from the various distribution channels within Standard Bank Offshore (SBO)
• Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution
• Validate source of funds in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained
• Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification
• Undertake and participate in specific projects and activities as required to support the business

Behavioural Competencies:

• Challenging Ideas
• Embracing Change
• Team Working
• Interacting with People
• Meeting Timescales
• Following Procedures

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Customer Acceptance & Review (Business Banking)
• Attitude of Customer Experience
• Query Resolution

• 3 - 4 years experience in Operations
• Experience in dealing with corporate on-boarding of customer accounts and dealing in client risk management