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Standard Bank Offshore
24/9/2025
⌛️
⚙️ Operations & Logistics
🕒 Contract
🟨 Mid-level
Financial Services
201+ people

Job Description

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To effect payments, handle exceptions and queries, administer products and meet stakeholder needs through various channels. To assist the manager in managing workflows and ensuring that work load is managed and distributed across the team and support junior team members in the execution of their duties in order to provide consistently high levels of customer service.

Key Outputs:

  • Book and process foreign exchange transactions as per the defined policies and procedures accurately and timeously to ensure that service levels are adhered to
  • Deliver exceptional levels of service to internal and external customers by intimately understanding their needs and servicing them appropriately to ensure improved client experience
  • Identify and escalate any suspicious activity to the manager particularly when it could put the bank at the risk of loss or it is in contravention with Anti-Money Laundering/Know Your Customer regulations,
  • Identify areas for improvements and make recommendations to the Operations Management paying focus to processes that cross over functions
  • Manage inward and outward payment queues to support the manager with allocation of work and ensure that all requests are
  • processed efficiently and in adherence to agreed SLA

Requirements

Behavioural Competencies:

  • Checking Things
  • Embracing Change
  • Following Procedures
  • Interacting with People
  • Interpreting Data

Technical Competencies:

  • Business Intelligence
  • Client Relationship Management
  • Continuous Improvement
  • Creative Problem Solving
  • Operations Commercial Acumen
  • Operations Risk Management

Experience

  • 3 - 4 years experience in Operations
  • Experience in general banking.

Education & Qualifications

Minimum Qualification:

  • Secondary/High school/A levels/Matric
Standard Bank Job Search Banner Options-03 (1).webp
💰 Financial Services
👥 201+ people
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Standard Bank Offshore is the partner of choice for individuals and businesses across Africa and beyond looking for seamless offshore banking solutions, from day-to-day banking to bespoke individual wealth and corporate solutions.

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Social Events
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Professional Qualifications
🧠
Mental Health Support
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Private Healthcare
🌴
Annual Leave
🏦
Pension
🎯
Bonus Scheme
Flexible Working
👪
Life Assurance
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Paid Volunteer Time
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Travel Insurance
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Perks & Benefits

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Social Events

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Professional Qualifications

66549a324c5404d6ecd1a247_UqTVhVIZuc8Tdxn1tyhWBGNOWriNv22HNT1w1hQmHXA.png

Mental Health Support

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Private Healthcare

66549a3baf1ee7d2f004d461_iTR5tEWln4wrHIIku42AtE5JOQ0rZZtQt3R6ilB_z7Y.png

Annual Leave

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Pension

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Bonus Scheme

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Flexible Working

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Life Assurance

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Paid Volunteer Time

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Travel Insurance

Note: The perks and benefits displayed provide a general overview of what this employer offers. Specific details regarding each perk, including eligibility and terms, will be provided directly by the employer during the application and interview process.

Hiring Process

Hiring Process may vary according to the role but typically includes first and second round interviews and may include psychometric assessments.

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